Premium Essay

Operations Management for Mbas 5th Edition

In: Business and Management

Submitted By abai
Words 67515
Pages 271
Operations Management for MBAs

Operations Management for MBAs
Fifth Edition

Jack R. Meredith Scott M. Shafer
Wake Forest University

VICE PRESIDENT & EXECUTIVE PUBLISHER EXECUTIVE EDITOR PROJECT EDITOR ASSOCIATE DIRECTOR OF MARKETING MARKETING MANAGER MARKETING ASSISTANT PRODUCT DESIGNER MEDIA SPECIALIST SENIOR CONTENT MANAGER SENIOR PRODUCTION EDITOR PHOTO DEPARTMENT MANAGER DESIGN DIRECTOR COVER DESIGNER PRODUCTION MANAGEMENT

George Hoffman Lisé Johnson Brian Baker Amy Scholz Kelly Simmons Marissa Carroll Allison Morris Ethan Bernard Lucille Buonocore Anna Melhorn Hillary Newman Harry Nolan Wendy Lai Ingrao Associates

This book was set in 10/12 ITC Garamond light by MPS Limited and printed and bound by RRD/Jefferson City. The cover was printed by RRD/Jefferson City. This book is printed on acid free paper. Copyright © 2013, 2010, 2007, 2002, 1999 John Wiley & Sons, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. 222 Rosewood Drive, Danvers, MA 01923, website www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, (201)748-6011, fax (201)748-6008, website http://www.wiley.com/go/permissions. To order books or for customer service, please call 1-800-CALL WILEY (225-5945). ISBN 13 9781118369975 Printed in the United States of America 10 9 8 7 6 5 4 3 2 1

This book is dedicated to the Newest Generation:...

Similar Documents

Premium Essay

Ons Management Syllabus

...CANADIAN UNIVERSITY OF DUBAI CLASS SYLLABUS MBA 646 OPERATIONS MANAGEMENT |Instructor: |Dr. Boaz Nandwa | | |boaz@cud.ac.ae | |Prerequisites: |MBA 501 & MBA- 506 & MBA-643 | |Credit Hours: |3 | |Course Description: |This course presents an investigation of the conditions under which the output of goods and services are | | |maximized in business organizations; Topics include Business Strategy & Global Competitiveness; Quality | | |Management; Product/Service Design; Transformation System Design; Capacity and Location Planning; Schedule | | |Management; Supply Chain Management; Inventory Management; Material Requirements Planning; Just In Time | | |Management; Project Management; Ethical issues. | |On completion of the course, the student should be able to: ...

Words: 1120 - Pages: 5

Premium Essay

Supply Chain Management

...YEAR 2010-2011 Global Supply Chain and Logistics M06BSS 1. MODULE SUMMARY Aims and Summary This module provides knowledge and a thorough understanding of the management of the distribution and logistics function in contemporary organisations. The module will introduce the core concepts and theories that are pre-requisite for the successful management of logistics within the overall context of the organisation. The overall fit of the logistics function will be explored in context of attaining and sustaining competitive advantage and world-class status for global organisations. The module will explore supply chain networks and the importance of supply chain management. Current logistical trends such as lean management of the logistics and supply chain function will also be analysed. Other areas explored will include procurement, inventory management, transportation, warehousing and new technologies such as RFID. Module Size and credits | |Module size |Single | | |CATS points |15.0 | | |ECTS credits |7.5 | | |Open/Restricted |Open ...

Words: 958 - Pages: 4

Premium Essay

Marketing Questions Chapter 8

...TermPaperWarehouse.com - Free Term Papers, Essays and Research Documents The Research Paper Factory JoinSearchBrowseSaved Papers Home Page » Business and Management Discuss How the Following Organizations Would Be Arranged in Terms of the Depth and Breadth of Their Product Lines: In: Business and Management Discuss How the Following Organizations Would Be Arranged in Terms of the Depth and Breadth of Their Product Lines: Discuss how the following organizations would be arranged in terms of the depth and breadth of their product lines: A solo-practice family practitioner who does not deliver babies A multi-specialty group practice that provides primary care at five (5) satellite locations An academic medical center Shouldice Hospital in Toronto, which specializes in short-stay surgery for hernia repair According to our text, breadth "refers to the number of different product lines in the mix."  (Berkowitz, 2011, pg 263)  and depth "refers to the nimber of product items within each product line."  (Berkowitz, 2011, pg 263)     For a solo-practice family practitioner who does not deliver babies, the breadth of this organization is very narrow.  The practitioner only has one practice and they have excluded themselves from delivering babies, which may be something wanted from a growing family.  On the other hand, the depth of this organization can possibly still be great.  They can offer family counseling services, perscription services on site,......

Words: 533 - Pages: 3

Premium Essay

Syllabus Fall 2011 Mgmt501

...State University of New York BINGHAMTON UNIVERSITY School of Management Fall 2011 Class: Mgmt 501 Accounting for Managers Mondays: 4:25 – 5:50 pm LN 2403 Wednesdays: 4:25- 5:50 pm SL206 Instructor: Anna M. Addonisio, CPA, MBA Email: aaddonis@binghamton.edu Phone: 777-4941 Office: Library North Room 2430 Office Hours: by appointment Text: Financial and Managerial Accounting, by Needles, Powers, & Crosson, 9e edition, Houghton Mifflin Co. (required) Cases: Harvard Business School Cases (required) Wall Street Journal (recommended) Financial Calculator: Texas Instruments BAII Plus is required Course Objective: This course integrates financial accounting and managerial accounting. The objective is to provide students with an understanding of accounting information from the managers’ perspective and develop students’ ability and analytical skills necessary to use accounting information to make decisions in the business world. The first part of this course introduces financial accounting with the emphasis on financial statement preparation by accountants, selection of reporting strategies by managers, and interpretations by users of corporate financial reports. The second part of this course introduces managerial accounting, which is primarily concerned with data gathering and presentation for purpose of internal management evaluation and decision-making. The objective is to understand the determination of cost structure and develop techniques......

Words: 1112 - Pages: 5

Premium Essay

Solution Manaual of Operations Management

...SOLUTION MANUAL OPERATIONS MANAGEMENT 10TH EDITION PDF at www.manualstack.com SOLUTION MANUAL OPERATIONS MANAGEMENT 10TH EDITION PDF SOLUTION-MANUAL-OPERATIONS-MANAGEME.PDF © COPYRIGHT WWW.MANUALSTACK.COM DISCLAIMER: WWW.MANUALSTACK.COM have the following Answers For Solution Manual Operations Management 10th Edition Pdf available for free PDF download. You may find another document such as Engineering Management Robbins 10th Edition, PDF FILE : SOLUTION MANUAL OPERATIONS MANAGEMENT 10TH EDITION PDF Page : 1 DOWNLOAD AND READ SOLUTION MANUAL OPERATIONS MANAGEMENT 10TH EDITION PDF at www.manualstack.com Cases In Strategic Management 10th Edition Pdf , Operations Management Collier And Evans Solution Manual, Operations Management Russell And Taylor 7th Solution Manual, Operations Management Heizer And Render Solution Manual, Fundamentals Of Human Resource Management 10th Edition, Investments Analysis Management 10th Edition Jones, Fundamentals Of Financial Management 10th Edition Answers, Fundamentals Of Financial Management Brigham 10th Edition, Theory Of Strategic Management With Cases 10th Edition, . PDF FILE : SOLUTION MANUAL OPERATIONS MANAGEMENT 10TH EDITION PDF Page : 2 DOWNLOAD AND READ SOLUTION MANUAL OPERATIONS MANAGEMENT 10TH EDITION PDF at www.manualstack.com SOLUTION MANUAL OPERATIONS MANAGEMENT 10TH EDITION PDF . Solution Manual Operations Management 10th Edition Pdf can be very useful guide, and solution manual operations management 10th edition pdf......

Words: 1992 - Pages: 8

Premium Essay

Marks & Spencer

...Britain’s largest high profile retailers selling variety of goods and services such as clothes, food, furniture and loan services. But its glory has started to crumble when it profits began to fall since 1998. M & S has been facing their worst times ever. Their problems began at the start of financial year April 1999. They suffered almost from financial ruins. Since the event of its failure, M & S has been taking more than several attempts to recover their losses. Extensive studies and researches have been conducted to find out the root causes so as to come up with appropriate strategies for development. Most of the studies started with the company’s profile. Below is an analysis of the company’s profile and the validity of one strategic management models to Marks & Spencer’ experiences. Marks & Spencer’s organization culture is characterized as a reflection of “taken for granted fashion” that is an attitude shared by members of the organization. The beliefs and basic assumptions operate unconsciously among the members and also exist at the organizational level. The assumptions and taken for granted fashion have taken its roots from the basis of the organization’s success. During the 80's Marks & Spencer experienced a massive growth of interest in culture and symbolism in organizations. The culture and symbolism that pertain to meaning and imagery are used to emphasize the ‘softer’ character of the organization. M & S pattern...

Words: 1579 - Pages: 7

Premium Essay

Wal-Mart, an Organizational Analysis

...Wal-Mart, an Organizational Analysis Kenneth Russell Strayer University Dr. Mary Tranquillo Bus. 310 November 6, 2012 Wal-Mart, an Organizational Analysis Introduction I will thoroughly discuss in detail the operation of Wal-Mart, the company’s strategies, legal concerns and various challenges the company faces. In addition, I will address any current (or anticipated) human resource issues concerning the expanding into the international market and make recommendations on how the organization can leverage its human resources to come out on top in a highly competitive market. Wal-Mart, an Organizational Analysis Describe the nature of the organization, its size, and any specific human resource challenges it faces. One of the most recognized retail chains around the world, Wal-Mart is an American public multinational corporation running chains of large discount and warehouse stores. Considered the largest public corporation when ranked by revenue, Wal-Mart boasts a staggering 2 million employees worldwide with approximately 1.4 million in the United States. (Wal-Mart, 2012). Wal-Mart is known for their brand of low prices and high volume which dominates the retail market. Wal-Mart’s mission statement and slogan sums it up in one simple phrase: “We save people money, so they can live better”. Wal-Mart’s idea and strategy is targeted at offering consumers a variety of name brand goods at competitive prices. Wal-Mart has over 10, 300 retail stores in 27......

Words: 1511 - Pages: 7

Premium Essay

Novela

...[pic] Management consulting To the brainy, the spoils As the world grows more confusing, demand for clever consultants is booming May 11th 2013 | NEW YORK |From the print edition [pic] ELITE management consultancies shun the spotlight. They hardly advertise: everyone who might hire them already knows their names. The Manhattan office that houses McKinsey & Company does not trumpet the fact in its lobby. At Bain & Company’s recent partner meeting at a Maryland hotel, signs and name-tags carried a discreet logo, but no mention of Bain. The Boston Consulting Group (BCG), which announced growing revenues in a quiet press release in April, counts as the braggart of the bunch. [pic] Consultants have a lot to smile about (see table). The leading three strategy consultancies have seen years of double-digit growth despite global economic gloom. In 2011, the last year for which Kennedy Information, a consulting-research group, has comparable revenue numbers, Bain grew by 17.3%, BCG by 14.5% and McKinsey by 12.4%. All three are opening new offices. Big trends that befuddle clients mean big money for clever consultants. Barack Obama’s gazillion-page health reform has boosted health-care consulting; firms would rather pay up than read the blasted thing. The Dodd-Frank financial reform has done the same for financial-sector work. Energy and technology are hot, too. Companies are reluctant to talk about their use of consultants, and consultancies are relentlessly......

Words: 1708 - Pages: 7

Premium Essay

Links

...RULES AND REGULATIONS OF M.B.A. PROGRAMME – 2010 The Master of Business Administration (M.B.A.) is a Post-Graduate course offered as: I. II. Two-year i.e., four semester Full time Day programme Three year, i.e., six semester Part-time programme offered to Working Executives and employees. 1. ELIGIBILITY CONDITIONS 1.1 M.B.A. (Day) Candidate seeking admission into Full Time M.B.A. (Day) programme must be: 1. Bachelor degree holder of Osmania University or a degree recognized by the university as equivalent thereto and /(or) as per the rules laid down by the University; 2. The candidate seeking admission must qualify in the Entrance Examination, conducted by the appropriate authority in the year of admission as per the norms prescribed by the University. 3. The admission of Non-resident Indians and candidates admitted in lieu of them will be as per the University Rules in force on the date of the admission. 4. Foreign candidates’ admission is based on the Screening Process of the University currently in vogue. 1.2 M.B.A. (Evening) Candidate seeking admission into Part-Time M.B.A. (Evening) Programme has to satisfy the following Conditions: 1. Must be a Bachelor Degree holder of Osmania University or a Degree recognized by the university as equivalent thereto and/ (or) as per the Rules laid down by the University. 2. The candidate seeking admission must qualify in the entrance examination conducted by the appropriate authority in the year of admission as per the norms......

Words: 20223 - Pages: 81

Premium Essay

None

...MBA 606 656796     Network Structure in Virtual Organizations Manju K. Ahuja1,* and Kathleen M. Carley2,* This topic was chosen because it does highlight key elements of where work is done and how communication as well as coordination helps companies to achieve their business objectives. This framework of business has proven to be successful in modern design of work. Virtual organizations can be categorized under networked organizational structure. Networked organizational structure  are characteristically flexible, adaptive and highly decentralized decision rights and utilize distributed information and communication systems to replace inflexible hierarchical controls with controls based in information systems (page 82). However, the author of this article utilized empirical evidence to suggest that, virtual organization utilizes hierarchy in communication flow. I am tempted to agree with the author because is makes it possible for future studies to examine these additional factors that may through more light on virtual organizations. The results of the study conducted by Munju and Carley 2006, indicates that virtual organizations can exhibit considerable hierarchical tendencies.  The author continues their finding appears to contradict the predictions of non-hierarchical and decentralized structure in virtual organizations. Keri and carol also agrees in the sense that, they argue that key decisions are made at the top and filter through the organization in a......

Words: 706 - Pages: 3

Premium Essay

Management

...Lahore School of Economics Course: Management: Policy and Practice (MGT 503) Semester: Winter Semester 2012 Part- I Class: MBA for Professionals I Sec B Course Instructor: Usamah Iyyaz Billah (email: usamahbillah@yahoo.com ) Class Day & Timings: Sunday: 12:45 PM - 02:45 PM + 3.00PM - 5.00PM SYLLABUS 1. Introduction to Case Study Method: The case study method is radically different from traditional teaching methods. Students will learn the basic rules of an Oral Case Analysis Presentations as well as how to prepare and present Written Analysis for comprehensive management cases. 2. Defining the Managers Terrain: What is a management function, roles and kills? Universality of Management. A brief History of Management. Organizational Culture and Environment. Classifying managers and nominal employees. How the work done by managers is important for the organizations and how difficult it is to be a good manager who carries Social Responsibility and Good Ethics. 3. Planning: Managers as Decision makes, Decision making Process. Classifying decisions and decision making conditions. Techniques for effective decision making. Foundation of Planning. Setting goals/objectives and developing plans. Strategic management and planning. 4. Organizing: Organizational structure and design. Functional, geographic, product, process, customer departmentalization. Chain of command and span of control. Decisions......

Words: 1793 - Pages: 8

Premium Essay

Hghfgh

...BANGALORE MANAGEMENT ACADEMY MBA (International) COURSE CURRICULLUM - TERM II 1. Module Title: Production and Operations Management 2. Module Description: The module employs a systems approach to examine the production and information systems of organisations, with a focus on the integration of transformation activities of firms to produce goods and services and the information systems that link these processes. Throughout the module the use of information technology to carry out these functions and improve operations will be emphasised. This module is also intended to be a survey of the operating practices and procedures found in both manufacturing and service delivery firms. It will focus on those business processes and procedures used to transform various inputs into finished goods and services. The value added aspects of Operations Management such as purchasing, material requirements planning, inventory control and project management are also covered. 3. Learning Outcomes: Upon successful completion of the module the students will be able to: describe how organisations can reduce waste and improve quality. explain the impact and importance of the customer-supplier-competitor relationship within business operations. apply quantitative tools and techniques for planning, predicting, measuring and monitoring operations. base strategic decisions on information derived from these tools and techniques. understand the relationship between......

Words: 3197 - Pages: 13

Premium Essay

Project Management Techniques

...|MBA (PROJECT MANAGEMENT) | | | | | | | | | Project Management Techniques Prepared by: Ikechukwu Ihemelandu Date: April 25th, 2011 | | Word Count - 4258 Question 1. Project Background The MTN Nigeria Multi-Protocol Label Switching (MPLS) Network is an important initiative in MTN Nigeria network today. It was built to deliver multimedia voice, video and data in prioritized QoS classes. Currently the capacity in place today in all the switch sites is 1G from the Provider edge routers (PE) to the Provider core (P)......

Words: 3270 - Pages: 14

Premium Essay

Why Me

...AEROSPACE MBA Syllabus & Curriculum 2015-2016 Contact: Phone: +33 5 61 29 48 64 Fax: +33 5 61 29 48 07 E-mail: aerospace.mba@tbs-education.fr TABLE OF CONTENTS Welcome to the Toulouse Business School Aerospace MBA program 3 The pedagogical philosophy 4 The general structure of the Aerospace MBA 4 Assessment guidelines 7 Team Building Seminar and Leadership Development 10 Core Management 14 Process Workshops 23 Electives 34 Corporate mission project / Professional thesis 35 Academic team 37 Administrative and Management Team 39 Appendix I: Details on Multicultural Team Project 40 Appendix II: Details on Corporate mission project / Professional thesis 41 2 Welcome to the Toulouse Business School Aerospace MBA Program Preamble The Aerospace MBA is a post-experience degree seen as a career accelerator or a means to make a career shift after a minimum of 3 years’ professional experience. This MBA is a generalist degree in business administration with a broadening management program linked to the Aerospace sector and environment. The Aerospace MBA has a minimum length of one year of full-time or 2 years of part time study in the wonderful city of Toulouse. The Aerospace MBA will require a significant amount of classroom study or structured contact. In all, the program requires a minimum of 1800 hours of personal work. This MBA program is intellectually......

Words: 9085 - Pages: 37

Premium Essay

Syllabous

...AEROSPACE MBA Syllabus & Curriculum 2015-2016 Contact: Phone: +33 5 61 29 48 64 Fax: +33 5 61 29 48 07 E-mail: aerospace.mba@tbs-education.fr TABLE OF CONTENTS Welcome to the Toulouse Business School Aerospace MBA program 3 The pedagogical philosophy 4 The general structure of the Aerospace MBA 4 Assessment guidelines 7 Team Building Seminar and Leadership Development 10 Core Management 14 Process Workshops 23 Electives 34 Corporate mission project / Professional thesis 35 Academic team 37 Administrative and Management Team 39 Appendix I: Details on Multicultural Team Project 40 Appendix II: Details on Corporate mission project / Professional thesis 41 2 Welcome to the Toulouse Business School Aerospace MBA Program Preamble The Aerospace MBA is a post-experience degree seen as a career accelerator or a means to make a career shift after a minimum of 3 years’ professional experience. This MBA is a generalist degree in business administration with a broadening management program linked to the Aerospace sector and environment. The Aerospace MBA has a minimum length of one year of full-time or 2 years of part time study in the wonderful city of Toulouse. The Aerospace MBA will require a significant amount of classroom study or structured contact. In all, the program requires a minimum of 1800 hours of personal work. This MBA program is intellectually......

Words: 9085 - Pages: 37