...Answer the following questions: a. Should they join with Seven-Eleven or Mr. Yamada? Why? Giving the facts presented in the Ben & Jerry’s Japan Case study and assuming that Ben and Jerry’s did decide to ultimately enter the Japanese Market, I suggest that they do so with Yamada. After reading and evaluating the case study and learning some back ground information about Ben & Jerry’s Homemade Inc., the reasons that I would suggest that Ben & Jerry’s enter the market with Yamada are because Yamada provides Ben and Jerry with the expertise needed to penetrate foreign markets. Also, by giving Yamada full control of Ben & Jerry’s Homemade Inc., the company would no longer have to address issues involved in putting together an entry strategy. Yamada understands the frozen food market and possesses the entrepreneurial spirit and the marketing expertise, as seen with the development of Domino’s Pizza brand in Japan. These qualities all bode well for Ben and Jerry’s because after several unsuccessful attempts to penetrate markets in Canada, Israel, Russia, United Kingdom, France and Benelux I feel that Ben & Jerry’s lacks the managerial skill to put together marketing campaign for entering foreign markets. The down side of deciding to move forward with Yamada is that they would have to relinquish full control of marketing and sales and Yamada would have exclusive rights to sell Ben & Jerry’s Ice Cream in Japan. Deciding to move forward with the Seven-Eleven group provides substantial...
Words: 841 - Pages: 4
...Seven Eleven Case Study Questions 3, 4 and 6 Question 3 What has Seven Eleven done in its choice of facility location, inventory management, transportation and information infrastructure to develop capabilities to support its supply chain strategy in Japan? In order to support it’s supply chain strategy in Japan, Seven Eleven has developed a number of capabilities to ease the movement of inventory to and from its distribution center and around it’s entire supply chain network. One method in particular that Seven Eleven has implicated is its cluster location strategy. This is where an average of 50 to 60 stores along side a distribution center are located within a region of demand in Japan. This approach provides Seven Eleven with a centralized strategy to its supply chain; meaning an effective distribution network is formed across the company as the stores and distribution center are located within close proximity to each other allowing for a reduction in transportation times and cost. Another strategy Seven Eleven has implicated to support its supply chain strategy is its effective use of a combined delivery system. This enables the company to distribute products in a more efficiently manner across the supply chain network, as products that fall into similar temperature categories can be transported together and to several store at one given time. Seven Eleven’s investment in inventory management and information Infrastructure has also aided improvements to...
Words: 1164 - Pages: 5
...Case Study #4 (7/11 Japan) A convenience store chain attempts to be responsive and provide customers what they need, when they need it, where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case? -A convenience store can be responsive in a few different ways in order to meet customer needs and wants. The store can conduct customer surveys in order to get a direct response on what the store is lacking or what customers prefer. They could do a store analysis also which would show them customer purchase patterns so they can pinpoint the hot items and when they should be in stock. In both cases the risk is that you could get the wrong information and stock your store wrong, or you could end up only tailoring to one customer’s needs, which might not be the same needs as the majority of your customers. Seven-Eleven’s supply chain strategy in Japan can be described as attempting to micro-match supply and demand using rapid replenishment. What are some risks associated with this choice? -Rapid replenishment as a strategy for supply and demand runs a few risk which are: customers will discontinue use of a product, the product will remain on the shelf until the shelf life is exceeded or you might not have what the customer needs/wants at the time of need because you are consistently replenishing other products from other customers. By the time the product that the customer wanted arrives in the store...
Words: 951 - Pages: 4
...Competitive Advantage through Channel Management Q1: A. Customer Focus Each of these companies recognizes that it is not merely selling a product; rather, it adds value based on its understanding of the consumer experience while purchasing and using the product. All have: (1) well-defined customer segment(s), (2) an understanding of customer purchase/ usage activities, and (3) sophisticated on-going analyses of their customers. Dell, Inc. Segments: • Business Market, which is further divided into: Large companies, Government, Education, Hospitals, Small Business • Consumers, specifically computer-savvy consumers Using a combination of demographics (e.g., company size, industry) and product usage characteristics gives Dell an in-depth understanding of differences in customers’ purchasing processes (importance of attributes in purchase decision) and the challenges they face in installation and use (the how/what of computer usage). Dell is a master of combining one-on-one knowledge of customers with highly quantitative sales analysis. Michael Dell, himself, estimates that he spends as much as 40% of his time with customers, understanding their problems. The structure of the organization is also designed to capture customer knowledge, with sales and support teams assigned to particular customer segments. Constant monitoring of sales data is also a powerful tool for understanding customers, which allows Dell to adjust product to demand in real time. IKEA Segments: ...
Words: 2180 - Pages: 9
...CASE STUDY: 12 ANGRY MEN In the grand jury room, the jury takes a vote. Eleven jurors vote guilty, and one juror, juror eight renders a not guilty vote. Jurors three, seven, and twelve criticize him, but juror eight says that he does not know whether the man is guilty or not but that it is not easy for him to send a boy to his death without discussing it first. After some argument, they agree to discuss the facts of the case. Juror three reviews what they know. An old man who lives underneath the room where the murder took place heard loud noises just after midnight. He heard the son yell at the father that he was going to kill him. Then he heard a body falling and moments later, saw the boy running out of the house. Juror four says the boy's story is flimsy. He said that he was at the movies at the time of the murder, but no one remembers seeing him there. Also, a woman living opposite looked out of her window and saw the murder through the windows of a passing elevated train. During the trial, it was verified that this was possible. Further facts emerge: the father regularly beat his son, and the son had been arrested for car theft, mugging, and knife fighting. He had been sent to reform school for knifing someone. Juror Eight states that too many questions were not asked during the trial. He asks for the murder weapon to be brought...
Words: 349 - Pages: 2
...I O N : T E C H N O LO GY 7-ELEVEN STORES ASK THE CUSTOMER BY ASKING THE DATA There is probably a 7-Eleven store in your neighborhood, and it’s a convenient place for picking up a can of Coke or a quick ham-and-cheese sandwich. It’s the largest convenience retailer in the world and the number one convenience store chain in the United States, with 5,300 stores. This company started out about 75 years ago as an ice-dock operator. When refrigerators started replacing iceboxes, the manager of each store asked customers one-by-one what items they’d like to stock in their new appliances. By asking customers directly and stocking only the items customers most wanted, the company grew and prospered. Over time, the company moved away from its roots, losing touch with customers along the way. It had no means of knowing what sold in each store and allowed vendors to decide what to stock on its shelves. Although large vendors, such as Coca-Cola and Frito-Lay, had powerful information systems for analyzing what they sold in individual stores, other vendors didn’t have such systems. Moreover, the vendors’ systems were designed to maximize opportunities for their businesses, not for 7-Eleven. 7-Eleven stores are not all alike. What their customers want depends a great deal on the neighborhood and region of the country where they are located. What sells well in Boston may not work in Texas. Without detailed knowledge of its customer and sales patterns, 7-Eleven was unable to determine which...
Words: 3223 - Pages: 13
...unaffected are as outraged as those who are.''- Benjamin Franklin. This quote has long since encapsulated my reasons to study Law at university. The idea of delving into an issue to debate whether it is right or wrong fascinates me. I feel debating is my forte and is exemplified when I am challenged. I aspire to help people that have less of a say in life and I believe I can best exercise this through Law, much like the illustrious civil rights solicitor Dan Ackman. ''What about Law'' is book I particularly enjoyed- it portrays the stimulating nature of the work well, which was a big deciding factor when I chose to venture into a degree in Law. I also like the way it highlights what it's like to study law. The book is split up into the seven sub sections of the Law. It really helped me to decide that I would like to embark on a Law degree and gives a brief insight into the types of Law society has. Studying English Literature at A-Level helped me to concentrate heavily around drafting arguments for or against a question, not to mention the amount of reading that was essential for the subject. Law is an ever changing subject that is centred on society, studying Economics at A-level gave me an insight to the workings of...
Words: 709 - Pages: 3
...Introduction to the Bible as Literature English/Religious Studies 115 CRNs: 32306, 32307, 32306, 35587 Lincoln Hall 120 Monday and Wednesday 9:00-9:50 am Friday Sections Professor Rachel Havrelock Associate Professor Department of English raheleh@uic.edu Office 1909 University Hall Office Hours: Monday, Wednesday and Friday 1:00-2:00 pm Professor Scott Grunow Lecturer Department of English Cobelli@aol.com Course Description This introductory class presents a literary perspective on the Bible. Texts from the Bible stand at the center of analysis, while accompanying textbooks help us to contexualize biblical materials within history. Each week revolves around a particular theme with one lecture on the Hebrew Bible/Old Testament and one on the New Testament. Themes include creation, birth, the hero, the mountain, the community, the Temple, suffering, and the end of time. As we place biblical texts in their historical contexts, we will consider the Bible as a literary work with distinct genres, themes and conventions. The thematic connections between the Hebrew Bible and the New Testament will be explored at the same time that differences in their style and message are investigated. While reading the Bible, we will develop a vocabulary for discussing literary texts as well as a vocabulary specific to texts from the ancient world. This lively and pluralistic course provides a thorough introduction to the literature of the Bible. Course...
Words: 2487 - Pages: 10
...GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION [GIMPA] MASTERS IN BUSINESS ADMINISTRATION COURSE NUMBER: GMBA 607 MANAGING OPERATIONS Instructor: Dr. Samuel Famiyeh Office Location: D-Block, R14 GIMPA Main Campus E-Mails: sfamiyeh@gimpa.edu.gh APPOINTMENT TIME You are encouraged to talk to me about any problem or suggestions you may have concerning the course, careers, benefits of advanced courses in operations management, or things in general. If you can’t seem to find the time to talk with me face-to-face, send an email and I will respond as quickly as possible. DESCRIPTION OF THE COURSE Operations management is an area of management concerned with overseeing, designing, controlling the process of production and redesigning business operations in the production of goods and/or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services). The course discusses the managerial processes underlying operations management in both service-providing and goods-producing organizations. Specific topics to be covered include introduction to operations management, forecasting, process design, capacity planning, facilities location and design, inventory...
Words: 1563 - Pages: 7
...Bedside nursing handover: A case study 1. Purpose of the study: The purpose of this study was to identify and describe the structures, processes, and perceptions of the outcomes of bedside handovers in nursing practice. 2. Research design: The authors used a descriptive case study which is a methodological approach that can use a number of different methods to conduct an instrumental investigation that is bounded by place and time. Case study research asks questions of ‘what’, ‘why’, and ‘how’ in a non controlled or non artificial environment to analyse existing, real life situations with all their complexity 3. Sampling technique and characteristics of the sample: The study involved three wards in two hospitals in Australia, thus six wards where ultimately included. Wards that where included where medical, surgical and rehabilitation wards. Team leaders, shift coordinators, nursing managers, and educators where the focus of the study in which all participants gave their consent. A total of 32 female participants where interviewed from both hospitals. No male participants where included. From these participants seven where under the age of 30, ten between the age of 30 and 40, eleven between the age of 40 and 50 and six where aged over 50. with regards to nursing classifications, from the 32 participants, 7 where enrolled nurses, 15 where level 1 registered nurses, 7 where level 2 registered nurses and 5 where level three nurses. Only 16 out of the 32 participants...
Words: 670 - Pages: 3
...Cross-Cultural Management CASE STUDIES 1. Lecture 2 Doing Business in Saudi Arabia Read the case Doing business in Saudi Arabia and answer the following questions . (a) Has religion been the main factor shaping Saudi culture, or are other factors at work here? What are those factors, and how important do you think they are? (b) Do you think that business practices in Saudi Arabia are likely to differ from business practices in Germany, and if so how? 2. Lecture 2 Matsushita’s and Japan’s Changing Culture Read the case “ Matsushita’s and Japan’s Changing Culture” and answer the following questions (a) What were the triggers of cultural change in Japan during the 1990s? How is cultural change starting to impact on traditional values in Japan? (b) How might Japan’s changing culture affect the way Japanese businesses operate in the future? What are the potential implications of such changes for the Japanese economy? (c) How did traditional Japanese culture benefit Matsushita during the 1950s-1980s? Did traditional values become more of a liability during the 1990s and early 2000s? How so? (d) What is Matsushita trying to achieve with human resource changes it has announced? What are the impediments to successfully implementing these changes? What are the implications for Matsushita if (a) the changes are made quickly or (b) it takes years or even decades to fully implement the changes? 3． Lecture 2 McDonald’s and Hindu Culture ． Read the case “McDonald’s and Hindu Culture...
Words: 789 - Pages: 4
...1/13/2015 Solution SCM Ch1 2 Documents Upload (/upload.html) Login (/login.html? back=http%3A%2F%2Fdocslide.net%2Fdocuments%2Fsolution-scm-ch12.html) / Docslide (/) / Documents (/category/documents.html) / Solution SCM Ch1 2 Assignment 1 Supply Chain Management Topic: Understanding the Supply Chain Submitted by: Submitted to: Md. Faisal Hossain Md. Md. Akram Hossain EMBA Spring Semester 2013 Assistant Professor ID: 61120-13-017 MIS, University of Dhaka Date: 23-01-2013 Department of Management Information Systems Gateway Why did Gateway have multiple production facilities in the US? What advantages or disadvantages does this strategy offer relative to Dell, which has one facility? US was main market of gateway No inventory stores direct supply no contract with any shipping company Advantages Low price raw material Cheaper logistics http://docslide.net/documents/solutionscmch12.html 1/8 1/13/2015 Solution SCM Ch1 2 Documents Fly UP Shipping Tax Incentives Disadvantages cost increases Difficult to manage quality Different polices for employees What factors did Gateway consider when deciding which plants to close? The markets which were saturated showing poor results, specially Malaysia plant were have high loses Why does Gateway not carry any finished goods inventory at its retail stores? Gateway was really clever in deciding whether to keep such items in inventory or not. As gateway knew that people don’t wait for FMCG product...
Words: 3860 - Pages: 16
...Chapter 3: Understanding Individual Differences Preparation o Reading(s) o Chapter 4: Perceptions and Attributions o Chapter 5: Learning Concepts to Improve Performance o e-Activity: o Use the Internet to research a social learning theory applicable to the workplace that has not been addressed in Chapter 4. Be prepared to discuss. PAPER DUE: o Assignment 1: Consensual Relationship Agreements Case Study. Please see Course Guide for Specific Questions which must be addressed in the paper. o Log into BUS520 Classroom on Blackboard (Bb); go to WEEK 3; scroll to the bottom of the week and submit your assignment using the Link found there. o Your paper is due Sunday, July 22 by 11:59 p.m. ET Preparation o Reading(s) o Chapter 6: Motivating Employees o Chapter 7: Motivation: Goal Setting and Reward Programs o e-Activity o Use the Internet to research a rewards program that has been especially effective at improving employee performance. Be prepared to discuss. PAPER DUE: o Assignment 2: Joe Salatino, President of Great Northern American Case Study – Please see Course Guide for the Specific Questions which must be answered. o Log into BUS520 Classroom on Blackboard (Bb); go to WEEK 4; scroll to the bottom of the week and submit your assignment using the Link found there. o Your paper is due Sunday, July 29 by 11:59 p.m. ET...
Words: 904 - Pages: 4
...This case deals with the ethical dilemma that Tobacco manufactures face when selling tobacco products in third world countries. First, there is the ethical dilemma of business versus health. The opening and development of the tobacco business in Third World countries like China, Malaysia, Indonesia, India and Africa, is considered against the health consequences of tobacco use which according to an Oxford University epidemiologist, has estimated to cost 3 million lives annually rising to 10 million by 2050 without effective tobacco control program A second ethical dilemma is employment versus impoverishment, where the opportunities for work in the tobacco industry are considered against a background of malnutrition. This is a problem that is certainly worth consideration, but with those who have the power to change things reaping huge profits, I am not sure if anything will be done. 1. Use the model in Exhibit 1 as a guide and assess the ethical and social responsibility implications of the situation described Exhibit 1 is a decision tree. A model for incorporating ethical and social responsibility issues into multinational business decisions. The decisions are decided by the users’ responses to a number of relevant questions regarding the matter at hand. The first question the model asks is whether the decision efficiently optimizes the common good or benefits of the business firm, society, the economy, and the individual. From the tobacco business standpoint, the answer...
Words: 1917 - Pages: 8
...Big Bang Theory - The Premise The Big Bang theory is an effort to explain what happened at the very beginning of our universe. Discoveries in astronomy and physics have shown beyond a reasonable doubt that our universe did in fact have a beginning. Prior to that moment there was nothing; during and after that moment there was something: our universe. The big bang theory is an effort to explain what happened during and after that moment. According to the standard theory, our universe sprang into existence as "singularity" around 13.7 billion years ago. What is a "singularity" and where does it come from? Well, to be honest, we don't know for sure. Singularities are zones which defy our current understanding of physics. They are thought to exist at the core of "black holes." Black holes are areas of intense gravitational pressure. The pressure is thought to be so intense that finite matter is actually squished into infinite density (a mathematical concept which truly boggles the mind). These zones of infinite density are called "singularities." Our universe is thought to have begun as an infinitesimally small, infinitely hot, infinitely dense, something - a singularity. Where did it come from? We don't know. Why did it appear? We don't know. After its initial appearance, it apparently inflated (the "Big Bang"), expanded and cooled, going from very, very small and very, very hot, to the size and temperature of our current universe. It continues to expand and cool to this...
Words: 3419 - Pages: 14
