Premium Essay

Ra Insurance Company

In:

Submitted By Ita900
Words 2325
Pages 10
RA Insurance Company: Risk assessment and internal controls

Maastricht University School of Business and Economics Maastricht, 20 September 2013 Abel, S. I6077467 Isenia, N. I6064905 Liu, B. I6063209 Study: MSc IB Controlling Course code: EBC4069 Group number: 3 Tutor name: R. Maessen Writing assignment: Case Study RA

The case study “ RA (Rest Assured) Insurance Company concerns a company that was involved in a large life insurance scam. RA was facing several risks that had a dramatic impact on the company because of bad decisions, lack of business controls, and a corporate culture that was inefficient and ineffective. The main objective of this case memo is to identify and appropriately assess the risks that the RA insurance company was facing. Further, this case memo introduces internal control solutions to manage those risks. Finally, this case memo provides examples of other companies that have faced problems similar to RA’s “churning” of policies. Identifying and assessing risks There are several strategic, sales & marketing, corporate culture, and corporate governance risks that are causing problems at RA. Firstly, the risk that the maximum amount of possible life insurance is reached is certainly a risk that RA is unable to manage. Although the overall number of life insurance policies was declining, RA continued to put its focus on this product. This might have put additional pressure on the sales force, forcing salesmen perhaps to commit fraud. Although this risk is difficult to control, the management should at least consider the impact of market trends on the company. The impact of having a cap in the amount of possible life insurances is considered to be high and its likelihood of occurrence is medium. In addition to the risk mentioned above the risk of salesmen committing fraud is the main issue for causing problems at RA. It is important to

Similar Documents

Premium Essay

Icici Banks

...+ = INSURANCE OVERVIEW Understanding Insurance INSURANCE LIFE GENERAL Insurance is a system to alleviate financial losses by transferring risk of loss from one entity to another. ‘Insurance’ is basically a sharing device. The losses to assets resulting from natural calamities like fire, flood, earthquake, accidents, etc. are met out of the common pool contributed by large number of persons who are exposed to similar risks. This contribution of many is used to pay the losses suffered by unfortunate few. However the basic principle is that loss should occur as a result of natural calamities or unexpected events which are beyond the human control. Secondly insured person should not make any gains out of insurance. It is natural to think of insurance of physical assets such as motor car insurance or fire insurance but often we forget that creator of all these assets is the human being whose efforts have gone a long way in building up the assets. In that sense, human life is a unique income generating assets. Unlike the physical assets, which decrease in value with passage...

Words: 6854 - Pages: 28

Premium Essay

Research Proposal

...The Germania Life Insurance Company survived the Civil War, World War 1 and 2, the depression, recessions, and more. The company has learned to grow and adapt to the many changes that it faced. In the first two years of its operation, the company had insurance agencies all across the US in states that included Colorado, the Dakotas, New Mexico, and Arizona. In 1868 they became the first US insurance company to open an office in Europe. However, with the changes in the business world brought about by World War 1, Germania discontinued doing business in Europe 1917. At the end of that same year their name changed to The Guardian Life Insurance Company of America. In 1911 they moved to Union Square in Manhattan and for 85 years this office would serve as the headquarters for Guardian. After the company saw many years of growth and expansion the decision was made to provide more regionalized home office functions. Therefore, in 1982 three branch offices were created in Pennsylvania, Wisconsin and Washington State. Guardian started out as a company that was based on mixed stocks and mutual but in 1925 they switched to a full mutual company. Therefore, there are no stockholders or private owners. Policyholders own Guardian and when the company experiences monetary growth; it is shared with the policyholders in the form of a dividend. Guardian has been paying dividends every year since its inception in 1868. Today Guardian, well known as a strong and stable company, has grown to become...

Words: 634 - Pages: 3

Premium Essay

Convergys Case

...leader in contract-based business process outsourcing services, has been successful in acquiring high-profile customers (e.g. Verizon, FedEx & Starbucks, among others) across a wide variety of industries. Despite Convergys’ impressive customer list, the company has seen its operating margin decrease about 20% over the past 5 years. Key decision makers within the company believe that this decline is due, at least in part, to issues relating to client retention and acquisition strategies. At present, Convergys classifies its customer accounts into 3 tiers: A, B & C. “A” customers are considered to be of highest value, followed by “B” and “C” customers. Although the idea of internally segmenting customers to most effectively allocate company resources (to maximize profit) is sound, the segmentation strategy ought to be well designed and it must incorporate metrics that reflect specific attributes of the industries being served, while at the same time aligning with Convergys’ overall philosophy and business objectives (such as growth, for example). As evidenced by the continuous decline in Convergys’ operating margins over the past 5 years, contrasted with the high quality service it provides and the growth of the specific companies and industries it services, it is apparent that Convergys’ approach to growth is not particularly effective. In this case analysis, we will provide recommendations on strategies Convergys could implement to better segment and service key customers,...

Words: 10236 - Pages: 41

Free Essay

Insurance Matrix

...Insurance Matrix Type of Insurance Functions Example of Company Coverage Characteristics Auto The function of auto insurance is to protect drivers when they are involved in a collision or other type of incident such as fire, theft, or a natural disaster. The insurance company will pay the cost of repairing the vehicle or vehicles dependent upon which type of insurance the person at fault has purchased. Some types of insurance will also cover medical bills for injuries received as the result of an accident. State Farm Insurance Shelter Insurance USAA Allstate Insurance Geico Insurance Progressive Insurance AIG Insurance Medical payments Bodily injury Collision Comprehensive Uninsured motorist No fault Liability Underinsured motorist Towing Home Home insurance provides coverage for damage or destruction of the policyholder's home. It pays for damage by certain events such as fire, rain, wind, hail, or other natural occurrences. It can also cover losses due to theft or injuries on the property. Some areas have insurance specifically for earthquake or flood damage. State Farm Insurance AIG Insurance Allstate Insurance USAA Insurance Progressive Insurance Geico Insurance Farmer’s Insurance Liability Protection • Injuries and accidents • Lawsuits Personal Property Protection • Buildings and structures • Personal items • Living expenses Health Health insurance is purchased to pay expenses incurred as a result of an accident or illness. It covers...

Words: 452 - Pages: 2

Free Essay

Appendix E Insurance Matrix

...Associate Level Material Appendix E Insurance Matrix |Type of Insurance |Functions |Example of Company |Coverage Characteristics | |Auto |To provide financial protection against physical |Nationwide, GEICO, State Farm, Progressive, Allstate, |Liability coverage pays for the legal responsibility | | |damage or bodily injury resulting from traffic |Amica. |to others for bodily injury or property damage. | | |collisions. | |Policies: (PAP) Individual coverage and family | | | | |automobile. (FAP) for several people in a family who | | | | |are driving the same car. | |Home |To cover the cost of re-building or fixing a home |Farmers, Allstate, Liberty Mutual. |Liability; responsibility for another person’s losses.| | |damage or destroy by fire, theft or other...

Words: 261 - Pages: 2

Free Essay

Insurance

...Top 10 Insurance Companies in India Author: Administrator Saved From: http://www.knowledgebase-script.com/demo/article-994.html The insurance sector in India has undergone a number of phases since its inception in 1818. The insurance sector gained real momentum in the last decade when the Indian government allowed private insurance companies to furnish insurance products. Moreover, India welcomed foreign direct investment up to 26% in the insurance sector and since then it has been booming, capturing every opportunity for growth. Top 10 Insurance Companies in India Here is the list of top 10 insurance companies in India. 1. Life Insurance Corporation of India (LIC) Selling Point: India's largest Insurance Company With estimated assets of Rs. 8 trillion (approximately $170 billion) and 2048 branches spread across India, LIC is not only the largest but the most popular life insurance company in India. Government-owned LIC still remains on the top even in the phase where there are many new players entering in the ring with customized insurance products. LIC has gained the consumer trust and credibility over the time that is essential to sustain in the insurance business. 2. Tata AIG Life Insurance Company Limited Selling Point: Insurance provider with the most reliable brand names Tata AIG offers a variety of insurance plans. The company has plans for everyone from children to students to corporate executives to senior citizens and it is the first private sector insurer...

Words: 906 - Pages: 4

Free Essay

Insurance Comparison

...Insurance is something that every individual should have in one way or another. Insurance is a form of risk management where the insured party has the authority to transfer the cost of the potential loss from an incident to another party in exchange for a premium. A premium is a document detailing the terms and conditions of the insurance contract. Insurance companies issue policies that protect individuals, business and other parties from the risk of a loss. Some insurance policies are a requirement of some companies for their employees. However, many policies are purchased to make the policy-holder’s feel at ease. Whether its auto, medical, life, liability, disability, or any other form of insurance there are, having the right kind of insurance is an important factor of any great financial plan. There are many different types of policies that insurance companies offer such as auto insurance, motorcycle, ATV, umbrella, homeowner’s, renters, condo, co-op, RV, life, boat, personal watercraft, flood, mobile home, overseas, commercial auto, business, identity protection, snowmobile, collector car, and even pet insurance. There are also many different insurance companies out there who offer some, if not all, of those insurance policies. Three popular and widely known insurance companies are Allstate, Geico, and State Farm. Each of them have their own specific target markets and have to work each day to attract new and existing customers. The Allstate Corporation was founded...

Words: 2654 - Pages: 11

Premium Essay

Persuasive Speech

...Persuasive Speech Persuasive Speech Purpose: Explain to the class the dangers involved with texting while driving and persuade them to stop allowing their phone take their mind off the road using the Monroe’s Motivated Sequence. Body First and foremost, texting while driving has become such a big issue among teenagers. Texting, in general, has become the thing to do. Student’s text now more than they talk on the phone. DWT has become most common in kids. A study conducted by Nationwide Mutual Insurance that was released this year found that 19% of all drivers -- and 37% of drivers between the ages of 18 and 27 ---text message behind the wheel. Secondly, the importance of not texting while driving is obvious; we all want to make it to our destination safely. According to SADD (Students Against Destructive Decisions) and Liberty Mutual Insurance Group, instant and text messaging while driving leads the list as the biggest distraction while driving. The study, released in July 2007 and conducted with more than 900 teens from 26 high schools nationwide, revealed that text-messaging while driving is becoming as dangerous as drinking and driving, in terms of inhibiting a teen’s driving abilities. Yet even while 37 percent of teens rated text messaging while driving as “extremely” or “very” distracting, they continue to send and receive text messaging in their moving vehicles anyway...

Words: 319 - Pages: 2

Premium Essay

Diversity

...Initiatives Page - Recommendations Page - References Executive Summary This paper is designed to explain the diversity audit on New York Life. They are a large organization that has been around since 1869. They have been a life insurance company that has survived through many tragedies. They claim to be a very diverse workplace. New York Life has established a diversity program that states “The New York Life Supplier Diversity Program is designed to ensure that diverse businesses have equal access to our procurement processes. Currently, the businesses we include as diverse suppliers are minority-owned, women-owned and Lesbian, Gay, Bisexual and Transgender (LGBT)-owned businesses. Our program has the enthusiastic support of our Chairman, President and CEO, Ted Mathas. Some of our current initiatives involve exploring innovative approaches to facilitate diverse business inclusion in non-traditional areas like management consultants and investment firms. We will continue to expand our customer base for diverse businesses and participate in activities that will introduce the company to new diverse suppliers. We are also encouraging our prime suppliers to subcontract with diverse businesses in the performance of our contracts.” They have many company functions that live up to their diversity program. Now I want to find out if they live up to these standards. Do they really follow what they claim? Also, how well does the program work? Organizational...

Words: 267 - Pages: 2

Premium Essay

The Modern Insurance Company

...Managerial Appls of Info Tech Table of Contents 1. Business problem statement 2. Company background 3. Discussion of business issues 4. Benefits of solving the problem 5. Business/technical approach 6. High level solution 7. References 1. Business problem statement Their mission is to provide financial security and insurance products and has a very important purpose, annuity and investment services for insurance products. Also to provide incentives for families and business owners to reach agreement to set appointments for financial services and several charities that with being a resource center of influence, and investigative units around them. 2. Company background Established in 1845 and located in New York, New York Life Insurance Company is a Fortune 100 company and is the oldest and one of the largest mutual life insurance companies in America. The New York Life maintains operations in all 50 states and many markets in Asia and Latin America. The Company holds the highest rating for financial strength from four major players in the industry life insurance rating. In 2010, New York Life Insurance Company posted record sales in the U.S. individual life insurance, an increase of 39% 1 in 2009 and far above the industry growth of 12% in 2010.2. The New York Life offers a large staff of experts to support all products and give them to personnel training for their first 36 months to guarantee they are fully informed of any decision...

Words: 650 - Pages: 3

Free Essay

Qlt1

...for the best option for moving the family’s belongings into a new home. Moving company A charges its customers a flat rate per mile. Moving company B charges it customers a fixed amount for a certain number of miles and then a fixed rate per mile for any miles over the set amount. Determine which company would best serve the needs o the family. A. Develop a story problem using the real-world scenario you have selected from the four provided above by doing the following: 1. Develop a cost comparison problem that can be solved according to the task instructions that follow by supplementing your chosen scenario with additional information. A Family is moving from San Jose downtown to Tracy Downtown. The net distance from San Jose location to Tracy is 95 miles. Family has requested the moving quotes from two different Companies. Company A charges Flat $15 per mile and company B charges $800 for first 40 miles and then $10 per miles for remaining distance. X = Distance from San Jose to Trace = 95 Miles Company A charges flat $30 per mile. Company A charges = Ra = 15(X) Company B charges = Rb = 800 + (X – 40) 10 2. Explain all needs (e.g., financial, non-financial, situational) of the hypothetical consumer. Consumer needs:- Financial • Economical for entire cost of move • Consumer wants insurance coverage on all moving items. • Moving supplies should be provided by moving company. • No extra charges if move require moving items from and to second floor. ...

Words: 1180 - Pages: 5

Free Essay

Insurance Company

...ACCOUNT OF INSURANCE COMPANY Insurance in the Philippines is a booming business with a large number of players, but in fact it has old roots. During the Pre-Spanish Era, there was no insurance; every loss was borne by the person or the family who suffered the misfortune. The first insurance company, in its present concept, to operate here was Lloyd’s of London, which in March 1829 appointed Stracham, Murray & Co. to be its local agent to represent here, in which during this time is the Spanish Era. But in 1898, life insurance was introduced in the country; Sun Life Assurance of Canada first enter and began selling life insurance in the local insurance market of the country. The Philippines got its first purely domestic insurers in the beginning of the 20th century. The first domestic non-life insurance company was the Yek Tong Lin Fire & Marine Insurance Company (today Philippine First Insurance Company) established in 1906. Four years later, 1910, the first domestic life insurance company, the Insular Life Assurance Co., Ltd., was locally-owned and organized. And in 1936, Social insurance was established with the enactment of Commonwealth Act no. 186 which created the Government Service Insurance System (GSIS) which started operations in 1937. The Act covers gov’t employees. But when Union Insurance Society of Canton appointed Russel & Surgis as its agent in Manila in the year 1939, the business transacted the Philippines was then limited to non-life insurance. In 1949...

Words: 479 - Pages: 2

Free Essay

Zzzz Best

...Phần 1 Ngày 19 tháng 5 năm 1987, một bài viết ngắn trong The Wall Street báo cáo rằng ZZZZ Company, Inc ..Reseda, California, đã ký một hợp đồng trị giá 13,8 triệu USD bảo hiểm cho dự án phục hồi. dự án này chỉ là gần đây nhất của một loạt các công việc phục hồi lớn có được của ZZZZ Best (phát âm là "Zee Best"). Nằm ở San Fernando Valley của miền nam California, ZZZZ Best đã bắt đầu hoạt động vào mùa thu năm 1982 giống như 1 doanh nghiệp nhỏ, với hoạt động là làm sạch thảm tại từng nhà. Dưới sự chỉ đạo của Barry Minkow, 1 người hoạt bát và hướng ngoại mới 16 tuổi đã thành lập công ty và bước đầu hoạt động nó từ nhà để xe của cha mẹ, Zzzz Best có những kinh nghiệm bùng nổ tăng trưởng doanh thu và lợi nhuận trong những năm đầu tiên tồn tại của nó. Trong ba năm từ 1984 đến 1987, thu nhập ròng của công ty tăng từ ít hơn $200000 đến hơn $5 triệu trên tổng doanh thu $50 triệu USD. Năm 1986 ZZZZ Best trở thành công ty cổ phần và lên sàn, Minkow và một số các cộng sự thân cận của ông đã trở thành triệu phú trong 1 đêm. Bởi vào cuối mùa xuân năm 1987, giá trị thị trường của cổ phiếu công ty Minkow vượt quá $ 100 triệu USD, trong khi tổng giá trị thị trường của ZZZZ Best đã vượt ngưỡng 200 triệu USD. Giám đốc điều hành trẻ nhất trên cả nước được hưởng "good life", trong đó bao gồm một ngôi nhà sang trọng trong một khu ngoại ô của Los Angeles và một chiếc ô tô Ferrari màu đỏ. Minkow có 1 sức hút và với tài năng kinh doanh đã làm cho anh thành người được săn đón trên các chương trình truyền...

Words: 2900 - Pages: 12

Free Essay

Week 3 Team Paper

... Definition of Job Satisfaction Job satisfaction is defined as individual’s contentment at his or her employments. As per I/O Psychologist and Human Resources have two major characteristics. These two is called Affective Job Satisfaction and Cognitive Job Satisfaction, both have variations in definitions and its characteristics. The first one is called Affective job satisfaction – it is a one dimensional fields that explains the general affection and passion of an individual towards their chosen line of work. For example, an individual is seeking for a job, and he or she has an interview with two different companies that he or she applied for, both employer hired him or her, one company offers a better salary compared to the other one but the other company has a better job description that he or she is passionate with, the specific individual chose the company that she or he will enjoy and will give him or her more pleasure and happiness. This satisfaction will create an increase in his or her productivity at work, and it will give a positive outcome to the organization, because he or will be emotionally and satisfied at his or her new employment. On the other hand, Cognitive job satisfaction is determined by thinking...

Words: 1183 - Pages: 5

Premium Essay

Bitter Gourd

...report and prepare the necessary legislation for implementation. |   |   | February 1948  | President Manuel Roxas submitted to Congress a bill “Establishing the Central Bank of the Philippines, defining its powers in the administration of the monetary and banking system, amending pertinent provisions of the Administrative Code with respect to the currency and the Bureau of Banking, and for other purposes. |   |   | 15 June 1948 | The bill was signed into law as Republic Act No. 265 (The Central Bank Act) by President Elpidio Quirino. |   |   | 3 January 1949 | The Central Bank of the Philippines (CBP) was inaugurated and formally opened with Hon. Miguel Cuaderno, Sr. as the first governor.The broad policy objectives contained in RA No. 265 guided the CBP in the implementation of its duties and responsibilities,...

Words: 2270 - Pages: 10