... D. (1998). The emotional intelligence of leaders. Leader to Leader,(10), 20-26. According to the Goleman, author of “The Emotional Intelligence of Leaders” there is a difference between rational and emotional intelligence. The article detailed that both are essential to success. Studies that were conducted in hundreds of organizations show that that about two-thirds of the abilities that set apart star performers from the rest are based on emotional intelligence, only one-third of the skills that matter relate to raw intelligence and technical expertise. (Goleman 1998) There are some skills that a leader should possess. The author discussed 5 dimensions of emotional intelligence that are a foundation for specific capabilities of leadership. There is self awareness – when we are thinking about something, this helps us in our decision making. Managing emotions- a leader should be able to control his/her emotions. There was a study done at the Stanford University; four year olds were tested using marshmallows; the ones who were able to wait instead of grabbing a marshmallow immediately show self control. It was later determined at the age of 18; the kids who waited are emotional stable versus the ones who did not wait. Another skill that a leader should possess is the ability to motivate others. In order for a leader to be able to successfully motivate others; he or she needs to be optimistic. Optimists are able to handle setbacks and try again. A leader should also be able...
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...In his 1998 article entitled “The Emotional Intelligence of Leaders,” Daniel Goleman states that an exceptional leader must be emotionally intelligent. In other words one must be sensitive to the feelings of the people one is leading. There is absolutely no difference between the qualities of leadership and the qualities of the heart. Being rationally intelligent does not make you emotionally intelligent. Unlike inborn intelligence, emotional intelligence can be willfully developed. Our emotions and our thoughts must be in harmony for us to be effective leaders. This is the principle of emotional intelligence. The five dimensions of emotional intelligence are self-awareness, managing emotions, motivating others, showing empathy and staying connected. Self-awareness enables you to merge your choices with your inmost values thus enabling you to make better decisions. Self-awareness is vital to accurate self-assessment. An effective leader does not hide behind his or her inadequacies but rather recognizes them. Self-confidence is another leadership ability which is based on self-assessment. A self-confident leader is in essence an effective leader. To be an effective leader you must be able to control your impulses or manage your emotions. If you do this you will also be able to handle stress in the workplace effectively. Leaders who are impulsive also tend to lack self-control and can sometimes become abusive towards others. A leader motivates others. We are all moved...
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...1 Emotional Intelligence and Business Success The Impact of Leaders’ Emotional Intelligence on Employee Satisfaction and Commitment by Kerry S. Webb, PhD Assistant Professor of Management Texas Woman’s University School of Management P.O. Box 425738, CFO 413 Denton, TX 76204-5738 940-898-2104 kswebb@twu.edu Electronic copy available at: http://ssrn.com/abstract=1948065 2 ABSTRACT Business leaders impact their subordinate performance and attitudes through their leader behaviors and attitudes. This study discusses the potential impact of leader behaviors via emotional intelligence attributes on employee satisfaction and commitment to their leader and to the organization. The findings suggest strategies for enhancing leader behaviors to maximize positive individual- and organization-level outcomes. Methodology This study presents a brief review of emotional intelligence and summarizes the current research on organizational leadership regarding how leader behaviors impact employee and organizational outcomes, especially employee satisfaction and commitment, two variables of interest in this study. Study data was collected via survey methodology, utilizing workers with full-time work positions across multiple industries. Implications This article contributes to the field of management by determining the impact and effect of leader behavior on employee satisfaction and commitment. Vast research to date has shown the overwhelming importance of high satisfaction and commitment...
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...HUMAN RESOURCE DEVELOPMENT RESEARCH CENTER AN EXAMINATION OF THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE, LEADERSHIP STYLE AND PERCEIVED LEADERSHIP EFFECTIVENESS LISA A. WEINBERGER DECEMBER 2003 Swanson & Associates 168 E. SIXTH STREET, SUITE 4002 ST. PAUL, MN 55101 Lisa Ann Weinberger 2003 i TABLE OF CONTENTS Chapter 1........................................................................................................................... 1 INTRODUCTION ........................................................................................................ 1 Background and Purpose of the Study...................................................................... 3 Statement of the Problem .......................................................................................... 6 Significance of the Study ........................................................................................... 7 Limitations ................................................................................................................ 8 Background of the Field Setting ............................................................................. 10 Definition of Terms ................................................................................................. 12 Summary ................................................................................................................. 13 Chapter 2.......................................................................
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...Author: Zachary Kabera, 20 May 2014 Emotional Intelligence and Leadership Performance in Corporate Kenya Background to the study Effective leadership is about striving to be significant and seeking to create the greatest impact and influence as a contribution to an organization’s success (Jensen, 2012); hence, the need to identify and define what effective leadership is. Mechanical knowledge, outstanding performance, and reputable practices no longer suffice as the only benchmark of effective leadership. The paradigm has shifted to a position where effective leaders are noticed by how they inspire and motivate others, are able to promote a conducive work environment, understand and manage emotions, build ties, communications, and influence so that the followers are affected positively (Nath, 2013). It is outstanding in an organization and will always be remembered and admired because of its own exceptional style and approach in supporting innovation and initiative and enhancing an organizational culture that promotes integration and collaboration at the workplace; it creates an environment where employees feel secure, and embraces two-way communication and promotes active listening (Llopis, 2013). This kind of leadership is about observing the dynamics around the organization and surmounting them by constantly looking for ways to challenge the status quo and identifying the way out of those challenges (Jensen, 2012; Llopis, 2013). Human influences and effects of emotions...
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...Thought Leadership vs. Emotional Intelligence In today’s ever- changing business world there are many styles of leadership that can be found within an organization. Finding a leader that creates innovation and success is a challenge for any business. A leader can be defined as someone who takes charge, leads, commands others, holds a position of power, or guides people within an organization to reach a desired outcome (McCrimmon, 2005). In their articles McCrimmon (2005) and Goleman (1998) provide an in depth look into how leaders emerge, and what characteristics are essential to successful leadership. McCrimmon details the emergence of thought leaders within a group in contrast to traditional hierarchical leadership roles of the past. In his article, Goleman reviews the five dimensions of emotional intelligence and how possessing these traits can positively impact business culture. Thought Leadership In McCrimmon’s (2005) article Thought leadership: a radical departure from traditional, positional leadership, he states that leaders emerge rather than being selected by the organization. For example when an idea is presented to an organization and the idea becomes widely accepted or adopted, thought leadership has taken place. Thought leadership differs from traditional and informal leadership models. He explains that informal leadership refers to a situation where one member of the group takes on the role of leader for a special project or group, but in fact has...
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...Emotional Intelligence (EI) in Leadership 1. Introduction All of us can recall at least one situation when very technically skilled people performed poorly as leaders, despite their intellectual abilities and analytical skills. If we look closer at their behavior, we will see that they could hardly get along with people or stay calm in stressful situations. One of the reasons for poor performance of managers is that for a long time companies’ recruitment processes were based on the belief that one of the most general rule of thumb in the business world is the close link between staff technical skills and their performance. Moreover, employees’ technical skills have been one of the most important drivers of their promotion to leading positions. However, it turns out that in a surprisingly high number of cases, the promotion of highly skilled people to leadership positions did not work out as it was expected. Many companies reviewed their HR policies after Daniel Goleman introduced his new and innovative concept of Emotional Intelligence in 1995. Emotional Intelligence (EI) relates to the self-perceived ability to identify, assess, and control the emotions of oneself, of others, and of groups. Those abilities are as valid, or even more so, than one’s intellectual quotient when it comes to performing better as a manager and a leader (Goleman, 1998). Ever since then, companies have been assessing potential candidates’ emotional intelligence throughout their recruiting processes...
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...What is Transformational Leadership? Is there a relationship between transformational leadership and emotional intelligence? Introduction For more than three decades, the paradigm of transformational leadership has attracted a vast amount of academic interest. A large number of empirical studies lend credibility to this interest by linking aspects of transformational leadership to a range of positive organisational and individual outcomes (Bass, 1997; Bass & Avolio, 1994; Lowe, Kroeck & Sivasubramaniam, 1996). Due to these desirable effects, a significant amount of research has also been undertaken in trying to understand factors that predict or contribute to transformational leadership behaviours. For this reason, the relationship between emotional intelligence and transformational leadership is one that has attracted much attention. The following paper examines this proposition in more detail. In order to gain a more detailed understanding of transformational leadership and its relationship with emotional intelligence, the paper first examines the two subjects as standalone concepts. In determining if and how a relationship exists, the paper subsequently brings the two constructs together so that a critical examination and analysis of the research available can be undertaken. Lastly, after examining the case for and against a relationship, a conclusion is drawn from the analysis presented. Transformational Leadership The notion of transforming leadership was first introduced...
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...Emotional Intelligence Emotional intelligence is an important characteristic in becoming a good leader. “Emotional intelligence is the ability to manage oneself and one's relationships in mature and constructive ways” (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that can emotionally connect to employees to obtain the organization’s goal. “Leaders have always played a primordial emotional role. No doubt humankind’s original leaders-whether tribal chieftains or shamanesses-earned their place in large part because their leadership was emotionally compelling” (Goleman, 2002, para.2). The lack of emotional intelligence can hinder working relationships in any organization. The results, accuracy, and benefits of my Emotional Intelligence Quiz will be discussed in this paper, in addition to whether I was surprised by the results. The Institute for Health and Human Potential emotional intelligence quiz states that my emotional intelligence is high. The results mention that my “level of EQ likely has been and will be a driver of your high performance for years to come” (IHHP, 2011, para.1). To me, this is a true statement. I have been in leadership roles before, and my ability to connect emotionally with my co-workers has made me an empathic and effective leader. Because...
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...Discussion of “Thought Leadership” and “Emotional Intelligence” in the workplace. Abena Kaakyire University of Maryland University College 9041 January 22, 2013 Discussion of “Thought Leadership” and “Emotional Intelligence” in the workplace. Leaders without emotional intelligence are not able to perform effectively at their workplace. It is seen as a challenging capability among leaders in today’s business world. Managers who possess emotional intelligence have an outstanding performance in their companies. Technical skills and cognitive abilities are not the only capabilities needed to lead an organization. A renowned psychologist, Daniel Goleman found that all effective leaders have a high degree of emotional intelligence and the ones that have succeeded in the workplace have constantly exhibited the tenets of emotional intelligence such as self-awareness, self-regulation, motivation, empathy, and social skills. I would want to even go further to establish that in my own experiences of meeting with very high powered executives, some do not possess all these qualities that have been mentioned above but are still able to get results out of their employees for the good of the company. In addition to effective leaders having a high degree emotional intelligence to succeed in the workplace, there has been another article written by Mitch McCrimmon titled, “Thought Leadership: a radical departure...
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...Summary of The Emotional Intelligence of Leaders by Daniel Goleman Goleman introduces the term of emotional intelligence in this article. Goleman shows that having all the usual qualities attributed to leaders such as intellect and vision is insufficient. To be an effective leader and to distinguish you from other leaders these leaders will need to be emotionally intelligent. Emotional intelligence can be learnt so it’s never too late to gain these skills to be a success. Goleman states there are five characteristics of emotional intelligence: self-awareness, managing emotions, motivating others, showing empathy and staying connected. Goleman discusses each component of emotional intelligence and explains how to spot them in leaders and how they help in being emotionally stable. Goleman equates emotional intelligence with business success. Every leader possesses some of these characteristics on various levels; however, individuals will need a high level of emotional intelligence to excel as leaders in the workplace. Self Awareness According to Goleman leaders with emotional intelligence are self-aware and have the ability to do self assessments and make decisions based on these assessments which ultimately will take in consideration your emotions. Self awareness and self assessments are important skills which will allow leaders to assess their strengths and weaknesses. Additionally according to Goleman, with self awareness comes self confidence. If you are...
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...To change the way of health care system, a leader must have not only a high QI, but the emotional intelligence (EI) will serve the leader to stand when the storm will occur. To succeed and cement a career, the leader must be the ownership of the EI (Richard, 2007). The leaders who adopt the EI has the ability to control their moods, encourage others to remain focus. The emotional leaders have great heart to captivate the mind of others, the integrity to tell the truth, the work of a leader will give tools to take positive actions and achieve the right things. This paper will describe how the emotional intelligence level can either enhance or hinder effective leadership in the healthcare environment. A recent study prove that a leader who has a high degree of emotional intelligence is an indicator of tomorrow success than IQ (Dess, 2008). The survival of an organization depends on EI, and emotional intelligence facilitate the promotion of the employees. The emotional intelligence of workers are able to perform tasks under pressure and able to create value. You can have a mountain of ideas and excellent training but the EI will make you a great leader (Dess, 008). The leaders must have the ability to manage self and aware about how their moods, and how they affect other people. To lead others, it is essential to know how to manage yourself. The health leader must have the self-regulation, know your impulsions and able to control them. Having motivation and this...
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...The emotional intelligence is one of an important objective, which demonstrates achievable administrators and employees to keep the relationship for working together in an organization; moreover, it assists to gain the best outcome and creativity. Leaders should have a good qualification and ability to understand their strength and weakness to self-management and have a social skill or social intelligence to conduct the relationship with personnel in an organization such as suppliers, customers, and stakeholders. Therefore, the emotional intelligence consists of four specifics, which relates to abilities and expression to help people to deal with emotional efficiently. Firstly, self-awareness, perceiving and understanding own emotions allow...
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...Emotions vs Revolutions What makes a good leader? A question asked by many and answered by many more. What plays more of a role in highly effective leaders, emotions or intellect? Emotional intelligence has everything to do with personal interaction and awareness of self. It is how we influence, how we collaborate, and how we make others feel. When we think of intellect we think of the ability of one to reason and to produce new, unique, and original ideas. Both of these seem like important characteristics of a leader, but which creates a more solid foundation for the transition from a leader to a highly effective leader and thus organizational success? IQ is Nothing Without EQ Daniel Goleman’s article, “The Emotional Intelligence of Leaders” (1998), speaks to the insight that emotional intelligence is a more influencing factor, in comparison to rational intelligence, in, not only, personal leadership success, but also in overall organizational success and that it is an intelligence that can be learned, unlike its intrinsic brother. When looking at individuals in leadership roles, IQ levels are comparable, however, major differences are seen in the levels of emotional intelligence. Goleman cites Garrison Keillor as believing those leaders who possess a higher emotional intelligence level will reap larger rewards. The abilities that differentiate top performers fall within categories that relate to emotional intelligence, rather than field proficiency. Often those...
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...Emotional Intelligence Global Leadership Emotional Intelligence Introduction: Emotional intelligence refers to the ability to identify, assess, control and evaluate one’s emotions and that of others. Some researchers propose that emotional intelligence can be conditioned and strengthened, while others argue it is an intrinsic characteristic. Since 1990, Peter Salovey and John D. Mayer were the principle researchers on emotional intelligence. In their influential article "Emotional Intelligence" in the journal: Imagination, Cognition, and Personality. They defined emotional intelligence as: "the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions" (1990). They introduce a model that determines the four branches of emotional intelligence: the perception of emotion, the ability to reason using emotions, the ability to understand emotion and the ability to manage emotions. After becoming aware of Salovey and Mayer’s work, Daniel Goleman wrote his famous book, Emotional Intelligence, in which he defines it as: "managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals." (1995). He states that emotional intelligence is made up of the following characteristics: Self-Awareness, Self -Regulation...
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