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Therapeutic Listening Skills

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Social workers as a profession must continue to further their education to ensure that the skills utilized are based on best practice methods. With the changing roles of social work within the addiction field, the skills needed by professionals transformed as well. However, the universal communication skills employed by the generalist practitioner are beneficial for implementing in the field of addiction. Communication is relevant skill regardless of methods employed by professional helpers.
Listening is the key component of relating with others whether this is on a personal level or a professional one. Social workers begin a working relationship with the client system through the engagement process. The mode of creating this is through the listening process. Attending to the client verbal and nonverbal cues enables the addiction clinician to assess the clients’ perception of their problem and where they are in the change process. Even though the techniques applied in addiction counseling are altering; listening skills will still the …show more content…
However, effective listening skills will determine the effectiveness of each of these therapeutic approaches. Motivational interviewing is a therapeutic approach that is evidenced based. This approach enabling the therapist to assist the client through the change process. The framework for this involves effective listening skills. According to Miller and Rollnick (2002 p.33), “motivational interviewing is a client-centered and empathic counseling style.” The therapist utilizes an empathic communication style involving active listening and reflective listening. Riggio (1986 p.669) also supports this position that empathic communication is a process whereas being sensitive to the emotions of others and express empathic skills. Therefore, listening will continue to be the foundation of the social work

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