Institute of Management Bangalore Customer Relationship Management Faculty: Prof. G. Shainesh Room C-103, Tel : 3334 Term IV PGP (2014-15) 3 Credit Course Background – Businesses aim to win and keep customers. Its competitors also seek to do the same. Most successful firms have developed capabilities for attracting customers through their marketing programs. But they have shown mixed results when it comes to retaining these customers. Customer Relationship Management helps businesses
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Cloud-based accounting is the biggest time-saver for his business, allow business to work more effectively, free up time, and keep a better track of business cash flow. Provides with the flexibility where to view accounts, it removes the worrying hassle of backing up all that data. It helps viewing accounts on the move via laptop, tablet or mobile phone and keep up to date with financial situation. Trade credit is the largest use of capital for a majority of business to business (B2B) sellers in the United
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Introduction: The issue of corporate governance has come up mainly in the wake up economic reforms characterized by liberalization and deregulation. Corporate governance has at its backbone a set of transparent relationships between an institution’s management its board, shareholders and other stakeholders. Corporate governance has come up mainly in the wake up of economic reforms characterized by liberalization and deregulation. According to OECD, the corporate governance structure specifies the distribution
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R/A, Chittagong. Accounting Officer (June 2011 to till now): 1. Prepare IBC, Send to HQ approval and procedures for payment. 2. Prepare Monthly Item wise Budget. 3. Prepare Journal Entries Monthly Basis. 4. Prepare monthly accounts. 5. Deduction of VAT, Income Tax from vendors or Suppliers and employees income tax Statements according to the rules and regulation of Bangladesh Govt. and deposit through government treasury. 6. Prepare payroll accounting. 7. Prepare
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Qualification structure and syllabus CIMA Chartered Management Accounting Qualification 2010 December 2008 Contents CIMA now designs its qualifications in what we believe to be a unique way. Based on rigorous international primary research with all of our key stakeholders and involving the participation of over 6,000 individuals and organisations – members, students, employers (both existing and potential), CIMA tuition partners, universities and our examiner and marker team – we have designed
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Abstract The key objective of the given study is to comprehend various aspects of project management and their application in the Palm Islands project in Dubai. In the initial section of the report we will present in detail the evolution of project management into a full fledge discipline of management studies. We then move further to understand various tools devised for the purpose of project management like NPV, PRINCE2. Moving further, we will then take a look at the Palm Islands Dubai and try
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Audit plan for testing accounts receivables and revenues. Step1 Reconcile and Select specific balances for confirmation (I remember the first step of audit plan is reconciliation, including the teacher’s ) a) Obtain the accounts receivable subsidiary balances (aged by customer, if possible) and trace totals to the comparative summary of accounts receivable balances (GL accounts). Reconcile the total balance to the general ledger control account balance. b) Select a sample of customer
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working to ensure they have enough money to cover their expenses. The benefits of participating in these plans is tax-deferred earnings, and in some cases contributions are also taxed deferred. Employees can also invest in individual retirement accounts (IRAs) to augment their companies plan or to develop their own plan. "Companies establish retirement or pension plans following one of three design configurations: a defined benefit plan, a defined contribution plan, or hybrid plans that combine
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Solutions Manual to accompany ACCOUNTING: an introduction Compiled by D. Harvey and M. Jenner Chapter 1 - Introduction to Accounting and Finance Suggested Solutions Discussion Questions 1.1 The AASB Framework suggests the report users need to be both competent and diligent. Therefore, it is not assumed that financial reports will be readily read and understood by the lay readers, but rather that the readers will be proficient in accounting and finance (aptitude and application)
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Through collating these personal development areas and analysing any particular skills or behaviour gaps, organisational development initiatives can be created to affect the performance of the businesses employees on a larger scale. • KPI evaluation - Key Performance Indicators are quantifiable measurements, agreed to beforehand, that reflect the critical success factors of an organization (F. John Reh, 2013). If a company is not
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