Premium Essay

Best Manuel

In:

Submitted By festeradams3
Words 2388
Pages 10
Best Practices Manual
Rita Dillman
MGT/210
October 2, 2011
Kim Suarez

Best Practices Manual
The most important thing a supervisor can do to improve the productivity and effectiveness in an organization be an effective communication, along with having the skills to demonstrate it. Communication an effective tool use to in form, command, instruct, access, influence, and persuade other people. Supervisors will spend approximately 3/4 of their time communicating. These skills are use to absorb information, motivate employees, and dual effectively with customers (and patients), and coworkers whether or not a supervisor has effective communication skills will significantly affect their success. Supervisors will need to give direction to the people who work for them. In communicating effectively to employees, they will be more receptive to new ideals, more cooperative if, and feel better about performing their duties. Supervisors who failed to provide clear guidance to their employees will see poor job performance from their employees. Employees need to know what is expected of them from their supervisors. A supervisor who practices good communication skills will be more effective and performing their own duties, which in closing improving employee relations, resolving conflict, handling issues involving the unions, and improving overall productivity.

In practicing good communication skills a supervisor must be able to teach the employees good communications practices and personal life. The supervisor will also see results in their personal life as well. And overall certified employee is the one who approaches their job and life with a totally different perspective; as their goal is to focus on others instead of focusing on them. It also builds tolerance and trust in their relationships in an out of company’s atmosphere. The Best way to

Similar Documents

Free Essay

International Communication

...allowing telephone and data information to be passed. Satellites contribute to navigation by providing data for navigation the most famous are the GPS NAVSTAR. They provide rescue services by sending signals of those in distress allowing others to locate and help them. These are some of the few connections in which as the book says made people to connect worldwide Question 2) The New Public Sphere, In a well-developed paragraph (4-5 sentences), what does Manual Castells mean by Global Civil Society? The global civil society is the organized expression of values and interest of society. Manuel castells defined the global civil society in three definitions which are a global or international frame of reference in their action and goals, Social movements that aim to control the process of globalization, and the movement of public opinion”. Global civil society wants the government to seek the best for it citizens. Those involved in civil society advocates the publics opinion. They are like the voice of the people.     Question 3) Overcoming the Three Digital Divides. In a well-developed paragraph (4-5 sentences) A) what are the three digital divides? B) Does the author believe the liberalization of...

Words: 500 - Pages: 2

Free Essay

Reading Comprehension

...Chapter II Methodology Research Method and Design The descriptive method of research is used in this study. Since descriptive method is a fact finding study with adequate and accurate interpretation of findings that describes what actually exists in current conditions. Consequently, descriptive method of research is best suited in attaining the purpose of this study because this research involved a description, recording, analysis and interpretation of what actually existed in current conditions. Respondents of the Study The respondents of this study were the 42 students of fourth year, Section V, of Manuel A. Roxas High School. The 42 students were interviewed and undergone tests to successfully determine the result of the study. Research Instruments The researcher formulated reading comprehension test that was utilized as a survey instrument. The test contains 45 questions based on the three short selections they have read. Procedure After acquiring the necessary permits to conduct the test regarding reading comprehension, it was administered by the researcher himself to the students and collected the answer sheets after completion. Then all data collected were used for interpretation. Statistical Treatment Data analysis was done using the statistical treatment. Rating scale, frequency, and percentage were used to identify the students status in reading comprehension. Chapter III: Presentation, Analysis, Interpretation of Data This chapter presents the results and...

Words: 1136 - Pages: 5

Free Essay

Cja234

...Michael Milken and Manuel Noriega Michael Milken is guilty of 6 counts of security fraud. His brother, Lowell, who was involved was accused of wrong doing. His grandmother was being interviewed about Michael’s business. With a lot of pressure being put on his family, the government gave him an option to plead guilty to these tax and security fraud with a payment of $600 million and in return, they would drop the charges on his brother. April 1990 Milken agreed to the charges. Meserve (2012), “Three of the charges were linked to the convicted inside trader and arbitrager Ivan Boesky. He was also banned from the securities industry” (para. 22). Initially, he was supposed to serve 10 years in prison but because some of the financers didn’t found his guilty he ended up serving 22 months in federal prison. 1991 In 1991, the governments estimated the charges of $4,7 million but the federal judge said it was $318 million. He was then released in 1993. (Meserve, 2012) In comparison and contrast to Manuel Noriega, former leader of Panama, he was sentenced to 30 years in prison for smuggling cocaine in 1992. He was charged 8 counts of multiple felonies. “Convicted in federal court in Miami of turning Panama into a transshipment point for Colombian traffickers smuggling cocaine to the United States” (Jolly, 2010, para. 4). Noriega was charge for multiple counts. After serving federal prison in 2010 he was sentenced 7 years in prison for money laundering by a French judge and forfeit...

Words: 358 - Pages: 2

Premium Essay

Panama Canal Treay

...This paper will serve as many examples into the legislative process of the failure and passage of the Panama Canal Treaty. The Panama Canal Treaty is seen as one of the most controversial piece of legislature in United States history but one that will daunt President Jimmy Carter presidency. In 1964, when objectors was having a recurring episode. After four days of plunder and fighting, the Panamanian National Guard reestablished order. Eighty-five were wounded and four American died. Twenty-one Panamanians died in severe riots in their home country, they demanded U.S. withdrawal from the isthmus where the United States had had the mandate to exercise "all the rights, power, and authority" of a sovereign state since President Theodore Roosevelt orchestrated the 1903 Hay–Bunau-Varilla Treaty. In December 1964, President Lyndon B. Johnson pledge negotiations to repudiate the 1903 treaty, and by June 1967 a draft treaty was initialed. Strong opposition in both countries doomed its prospects. President Richard Nixon continue discussions in 1970, and several years later Secretary of State Kissinger signed an agreement of theory with the weak presidency of Gerald Ford jeopardized implementation and Panamanian foreign minister Juan Antonio Tack. President Carter, wanting to nurture goodwill in South America, continued negotiations and finalized two treaties based on the 1967 theory. The Canal Treaty prescribed twenty-two years for control to gradually pass to Panama. The...

Words: 591 - Pages: 3

Premium Essay

Bcvm Bmm

...INTRODUCTION The 20th Century was characterized by a number of structural changes in the World economy. These changes were spawned by exponential technological breakthroughs in telecommunication and information sciences .In the last decade of that century, Globalization became the buzz-word: bringing together nation states, as it were, in what might be called a “global village” .The main pillars of this process were Liberalization and Deregulation of national economies. These developments combined, created both opportunities and risks for the society .The powers of political authorities were now becoming limited as new non-state actors, both legitimate and illegitimate, emerged in the global arena .Among those changes witnessed in the society was the proliferation of organised criminal groups, operating across national boundaries and sovereignties ,perpetrating various heineous crimes of different patterns and manifestations . The phenomenon of money laundering is an aspect of organized crime .It is a derivative crime; meaning it’s predicate on other criminal endeavours. Some experts estimate that the global crime economy constitutes about US$100 billion; while the British Intelligence estimated that the total amount being laundered annually is about US$500 billion..The illicit drug trade alone is estimated to generate about US$300 billion of which a significant part would require laundering1 . By far , organized crime poses one of the greatest challenges to the stability...

Words: 544 - Pages: 3

Free Essay

Devil's Advocate

...Donald Freed, it talked about people making choices between the good and evil. Making decisions is a very hard thing to do between the choices. It makes people have a hard time to making decisions or escape from those choices. The play takes place in Panama in 1989. It is in the Christmas Eve of 1989 and the time of the American invasion of Panama. There were only two characters act on stage in the play. Those characters are General Manuel Noriega and Archbishop Laboa. General Manuel Noriega is the Panamanian strongman who had worked for the Central Intelligence Agency since 1960. Archbishop Laboa is a famed Jesuit luminary. In the United States invasion of Panama on Christmas Eve 1989, President George H.W. Bush had woven together a tissue of lies and provocation to justify bombing and occupying a sovereign nation, Panama, in order to make what appeared to be a drug bust. General Manuel Noriega was the target of the cosmic sting. He refused the demands of the Ronald Reagan administration. Archbishop Laboa offered him sanctuary, but General Manuel Noriega had to against him. It is hard for him to made a decision. The playwright’s purpose was trying to tell people about the politics. However, the play also told people that when you have to make decisions, you should follow your heart. Do not let others take control of your decisions. If we do not make decisions by our own, we might feel regret about it. I think the acting in the play was outstanding. Those two outstanding...

Words: 883 - Pages: 4

Premium Essay

Historical Narrative

...Historical Narrative Stepping off the plane my uneasy stomach started to settle. I don’t know how many times I have made the 7 hour flight, ever since I had gotten married and moved away I had never gotten use to the turbulence on the flight home to visit. This time my vacation would be different though. It was 1989 and I was traveling back to visit my family in La chorrera, Panama. In 1989 Manuel Noriega was the dictator and a former CIA spy for the United States where I now live. But somewhere down the line though doing good, was just not in Noriega sights anymore, it is said that he started laundering money through France and Drug trafficking through the United States. Since I no longer lived in Panama I only knew what my parents and sibling’s often told me. My husband on the other hand knew more mostly because he was a sergeant in the United States Marine Corps. I would soon learn from my visit why everyone was not pleased with Noriega. When I arrived at the house my parents lived at I was surprised how everything had changed from my visit last year. There was no government, everything was under military control. And the military was controlled by Noriega. People were dying, disappearing, and stepping down from power it seem Noriega and only the people that supported him were in high places of power. At the time I didn’t think much of it, I hadn’t seen my family in a year and nothing was going to stop us from having a good time. My husband took my family and I out...

Words: 582 - Pages: 3

Free Essay

Papers

...COMMON PROBLEMS OF WORKING STUDENTS AT CAPIZ STATE UNIVERSITY MAIN CAMPUS A RESEARCH REPORT/ BABY THESIS Submitted to: DR. ANNIE V. REYES Research Professor Capiz State University Main Campus, Roxas City In Partial Fulfilment of the Requirements In Research 41 (BSC) By: GEMMA B. SABIO JESSA C. JANEO GEM CLAUDINE A. BAGA MONA MAY R. CALAMINOS 2012-2013 Republic of the Philippines Capiz State University Main Campus Roxas City, Capiz APPROVAL SHEET Thesis Title: “Common Problems of Working Students at Capiz State University Main Campus” Researcher: GEMMA B. SABIO JESSA C. JANEO GEM CLAUDINE A. BAGA MONA MAY R. CALAMINOS Course: Bachelor of Science in Commerce Institution: Capiz State University Main Campus Roxas City, Capiz Advisory Committee: DR. ANNIE V. REYES _______________ Adviser Date _______________ Member Date _______________ Member Date _______________ Member Date Recommending Approval: _________________ Chairman, Research Date Approved: _________________ Campus Administrator Date Republic of the Philippines Capiz State University Main Campus Roxas City, Capiz ACCEPTANCE SHEET In partial fulfilment of the requirement in Research 41 for the degree Bachelor of Science in Commerce, this action research entitled “Common Problems of Working Students at Capiz State University Main Campus” prepared and...

Words: 1577 - Pages: 7

Free Essay

Manuel Noriega

...Manuel A. Noriega – Friend or Foe? Manuel Antonio Noriega Morena was born on February 11th, 1934 in Panama City, Panama to a poor accountant and his maid. (Tyle) At the age of five, his parents allowed a school teacher to adopt him. As a teen, he attended a well known high school, the National Institute, in preparation of becoming a doctor. During his time here, he participated in various anti-US protests. When high school was over, his family could not afford to send him to medical school so instead, Noriega accepted a scholarship to attend the Chorrios Military Academy in Peru. He graduated in 1962 with a degree in engineering. For the next few years, Noriega trained obstinately at the U.S. Army School of the Americas in Fort Benning, Georgia becoming highly decorated in intelligence, counterintelligence, and jungle operations and then went on to take a course in psychological operations (Psyops) at Fort Bragg, North Carolina. In 1967, Noriega returned to Panama and joined the Panama National Guard. One year later, he was promoted to lieutenant. That same year, the leader of Panama, Amulfo Arias was removed from power by the military a short 11 days after winning his second election. Many speculate Noriega played a major part of this military uprising. Control of government power was assumed by Colonel Omar Torrijos. Torrijos already had a great deal of respect for Noriega but one incident sealed the deal. In 1969, Torrijos was out of the country, a group of...

Words: 1518 - Pages: 7

Free Essay

Antecedentes Del Pan

...color azul históricamente se asocia a los partidos políticos conservadores o de derechas, y en este caso el PAN que se autodefine como partido de centro humanista, ha escogido este color en contraposición al rojo de los partidos de izquierdas y el verde de los ecologistas. Han querido apropiarse del color azul y que los ciudadanos relacionen el color azul con el partido y su ideología. comunica de manera clara y concreta la imagen institucional del PAN. Al nombre y su forma gráfica (logotipo), suele sumarse un signo no verbal que posee la función de mejorar las condiciones de identificación. Se trata de imágenes estables y memorizables que permiten una identificación, que requieren o no de la lectura, en sentido verbal. Antecedentes: Manuel Gómez Morin escribió el libro 1915 con el que convocó a mexicanos de su generación a unirse al proyecto de reconstruir la nación en los ámbitos: económico, político y social. Fue en 1926, después de algunos años de arduo trabajo, que logró reunir a un grupo de jóvenes con quienes compartía ideales para después formar un nuevo partido político. Durante 1929, las facciones revolucionarias se aseguraron el poder a través de la formación del PNR (Partido Nacional Revolucionario) logrando desorganizar a todos los partidos anteriores. Ante los hechos políticos que acontecieron en el país entre 1933 y 1935, años de agitación social y de crisis económica; cuando el PNR logró desmantelar las clases políticas, organizar a obreros y campesinos en...

Words: 1244 - Pages: 5

Free Essay

Evaluación Y Acreditación

...EVALUACIÓN Y ACREDITACIÓN SISTEMAS Y ORGANISMOS DE EVALUACIÓN Y ACREDITACIÓN DE LA EDUCACIÓN SUPERIOR EN IBEROAMÉRICA Al abordar los términos evaluación y acreditación de la educación superior, no se puede pasar por alto bajo que estándares se realizan estos procesos, además, que actores participan en ellos y cuáles son sus roles específicos. Uno de los aspectos más relevantes a tener en cuenta es la calidad, medida por parámetros como: cobertura, equidad y optimización de recursos. (Miñana Blasco & Rodriguez, 2011) La calidad será entonces el tema central de este ensayo, toda vez que ha sido el tema central de la propuesta de reforma a la educación del gobierno del señor presidente de la República, Dr Juan Manuel Santos Calderón (Colombia 2011). Esta reforma fue presentada 18 años después de la expedición de la Ley 30 de 1992, mediante la cual se organiza el servicio público de la educación superior en Colombia. (Ministerio de Edcuación Nacional, 2011) El planteamiento central de esta reforma se centra en un sistema de calidad con cinco elementos clave: aseguramiento, acreditación de alta calidad, fomento, evaluación e inspección y vigilancia. La evaluación es entendida como el elemento regulador que permite medir el avance y resultados de un proceso que se articula bajo el marco legal colombiano, mientras que la acreditación se centra en garantizar a la sociedad, que los programas académicos y las instituciones de educación superior acreditadas, cumplen con los...

Words: 735 - Pages: 3

Premium Essay

Operations

...Redesigning retail: Operating model imperatives for international retailers Deploying the right operating model can help international retailers drive profitable growth by balancing customer relevance and operational efficiency across diverse and dynamic markets. Today’s consumers are a formidable bunch. Armed with more information than ever thanks to technology, they shop anytime, anywhere and with anyone they choose. Moreover, choice, convenience and service mean just as much to them as price. Evolving customer demands are driving retailers to tailor their offerings, expand into new business segments and enhance customer touch points. At the same time, competition— always fierce in retail—is intensifying. Only the fittest or luckiest retailers have survived the global downturn, and investors are demanding ever better performance from them. Already-lean retailers are searching for new ways to achieve structural and operational efficiencies in a bid to outpace competitors. Furthermore, new players from other retail segments and industries are ramping up their retail presence. For example, big-name manufacturers including Apple, P&G and Nike are now bypassing traditional retailers and reaching consumers directly through multiple channels. Growing numbers of retailers are going international—and small wonder. Home markets are saturated, but markets near and far, particularly in emerging economies, still offer white space (see Figure 1). The world’s largest retailers are entering...

Words: 5309 - Pages: 22

Free Essay

Political Risks Analysis Mexico 2012

...Political Risks Worsening Drug Related Violence There is constant fighting among the Mexico’s various drug cartels to establish supremacy, which has led to an increase in the number of murders over the last few years. The cartels have attacked the government and each other, demonstrating vicious acts of violence such as hanging victims from bridges, dumping bodies in piles and displaying severed heads on stakes (Trotta & Hughes, 2012). These displays generally seek to establish pre-eminence in their area of operation and influence. Drug related violence has spread from cities along the U.S. border to Monterrey and various other regions around the country. Gunmen have increased attacks on public officials and armored car sales are spiraling. Many cartels are cross-border criminal organizations also involved in kidnapping, extortion, cargo robbery, smuggling, and piracy (Marketline, 2012). Moreover, drug trafficking and other criminal activities launder billions of dollars into the Mexican economy through a fine network of bankers and business figures. With many cartels branching into other crimes, the problem has compounded, expanding into US territory. For instance, North Carolina-based Wachovia Wells Fargo Bank recently had to pay USD160 million to settle federal investigations on allegations of laundering Mexican drug money (Marketline, 2012). Table 1 Mexican Drug Cartels Main Areas of Influence, 2010-2011 Source: Nieto, 2012 Mexico’s Industrial Chambers Federation informed...

Words: 750 - Pages: 3

Premium Essay

Best Buy

...Best Buy MGT/521 - MANAGEMENT BUSINESS Description Best Buy or BBY is one of the leading developers of technology products and technology services. Best Buy is broken down into two segments; domestic and international, and works under a variety of names. In the domestic region there is Best Buy, Best Buy Mobile, Magnolia Audio Video, Pacific Sales, and Geek Squad. The international regions include; Canada, China, Mexico and Europe and use the brand names; Best Buy, Cell Shop, Best Buy Mobile, Five Star, Future Shop, Connect Pro, Geek Squad, The Carphone Warehouse, Geek Squad, and The Phone House. (Reuters, 2012) Best Buy stores currently make their money in six categories: • Consumer Electronics – Video products like TVs, DVD and Blu-ray players. Audio products like MP3 players, home theater audio systems and components, • Entertainment – Video games, DVDs, Blu-rays, CDs, and computer software, • Services – Installation from home theater and mobile audio, warranties, and repair, • Computing and Mobile Phones – Laptops, desktops, tablets, and printers, • Appliances – Major and small appliances, Other – Snacks and beverages History To understand the history of Best Buy, one would have to know the history of its founder, Richard M. Schulze. Mr. Schulze and a partner started Sound of Music, Inc. in 1966 with their first store in St. Paul, Minnesota. Four years later Schulze bought out his partner and decided to expand. His first step to expand came in 1982...

Words: 1069 - Pages: 5

Premium Essay

Dixons Stores Retail Group

...overall strategic decision and focus on how it will be done. These will be made by department directors and heads of departments. One way DSGi have done this is to try increase customer service. Another example for DSGi which Niall O’Keeffe, DSGi marketing director made, is the recent advertising campaign which featured Star Wars characters, R2-D2 and C-3PO, which was focused to highlight the dual branded Currys and PC World megastores, which have recently undergone a reformatting part of the strategic plan to raise the brands identity (Baker 2010). This advert is part of how DSGi intent to accomplish the overall strategic decision. Operational decisions are made to address present issues and focus on how resources are to be allocated best; they can be made quickly allowing the overall desired strategic outcome to be achieved. An example for DSGi could be where to put new stock in the shops; this will be different for each store so shop...

Words: 1767 - Pages: 8