...are not aware of these changes to come. Arrangements need to be made with effective communication and reassurance that these residents will be taken care of. As an administrator, we must follow state and federal regulations, also seeking quality housing for these residents. In moving forward with these changes, we will ensure placement for these residents and plan to adhere to HIPAA regulations, securing the privacy of theses individuals. As an administrator, one will establish effective communication and prepare family members for this transition. Communication comes in many forms; traditional, electronic, and social media. Communicating and contacting the individuals relatives will be the first step in implementing theses developments. Emails will be sent out to these relatives, phone calls will be made, and trips to the nursing home will take place. Some relatives reside long distances from the facility, making this transition more challenging. One will be making contact with the family members and developing an applicable plan to accommodate to the residents to relocate them to another quality residence. The next step in the transition would be to see if the resident’s relatives have power of attorneys in hand, and they have to sign medical release forms with the legal forms. Assuring that the residents HIPPA rights are...
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...professionals, social services, housing associations and the safeguarding teams. On a larger scale I maintain communication with my service manager, head office and support communication systems within lifeway’s. I also have a part to play in communicating with the inspecting authorities such as CQC. I support effective communication by various methods within my job role. Formally in the regular scheduling of staff, and in the organisation of regular team meetings. When planning such meetings the use of a planned agenda being distributed to the relevant parties and requests for any suggestions to be add to the agenda, are beneficial in opening the lines of communication. Ensuring that minutes of meetings are taken, and distributed to relevant parties following the completion of the meeting. There are a range communication needs with in my work place that need addressing, despite all service users having high capacity and can verbally communicate with minimal assistance, however they do need support in wording their feelings and emotions in appropriate ways. Some people prefer to write things down instead of speaking as they can feel afraid of voicing their true opinions and feelings. It’s important that I teach the staff the best ways of communicating with individuals and that they attend additional training to support that. It is also important to build up a good working relationship with the person so that staff can recognise any facial expressions and body language that may indicate...
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...Running head: COMMUNICATING WITH FAMILIES IN THE URBAN SCHOOL 1 Communicating With Families in the Urban School David L Slagle Western Governor’s University COMMUNICATING WITH FAMILIES 2 Communicating With Families in the Urban School In this essay, I will examine a speech presented by a teacher to the parents of the students in her classroom. The teacher works in an urban school which qualifies for federal funding due to the number of low-income families that populate the area. In order to present an accurate and relevant conclusion, we will examine how the teacher could have given a more appropriate and sensitive speech to this culturally diverse audience. There are several instances of sensitivity in this speech, as well as insensitivity. The teacher first acknowledges the parents by thanking them for coming. This is a good starting point to make the parents more comfortable and to show that this meeting is about their role. She follows up her welcome by stating that she wants to have frequent communication with the parents. In order to facilitate that, the teacher has developed a disclosure statement which clearly defines her classroom environment, grading, and what is expected of the student. This is an effective tool for parents and students to refer to throughout the year. Another resource the teacher presents is the school's web site, explaining that she has provided directions and email information in...
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...individual to do work in easy and comfortable manner to complete their task in time and they can also send huge data for person to person within seconds from any point of the world is also time saving and helping to get instant communication and saving time by clear conversation through emails other than phone conversation, this is possible because of maintaining ample coverage in all over the world, there is also economical advantage of this electronic communication which is cheap and liable to every person helped to stay connected to people in all over the world, whereas this kind of positive reasons helped to increase video calling, mobile, e-mails, tele-conferencing and social media. Many Multi-National companies are accessing data from employee related to different localities in all over the world with the help of electronic communication helping to improve employment around the globe named as outsourcing employment and increasing global economy, in some places electronic communication is playing major between politician and people. Although electronic communication has many benefits its effecting face to face conversations in society leading to communication gaps between person to person. ELECTRONIC COMMUNICATION CHANGED HUMAN LIFE In the modern generation, the working prototypes changed a lot than past in years, communication was only pager and also known as beeper, which gives beep when message arrived and according to the orders in the message people use to work, it’s very...
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...Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document, either onto your computer or a disk Then work through your Assessment, remembering to save your work regularly When you’ve finished, print out a copy to keep for reference Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment document has 15 pages and is made up of 7 Sections. Name: Fay Brotherston Section 1: Rights and responsibilities at work This section will help you to evidence Learning Outcome 1: Know the employment rights and responsibilities of the employee and employer Learning objective | Place in Assessment | 1.1 Identify the main points of contracts of employment | Question 1 Page 1 | 1.2 Identify the main points of legislation affecting employers and employees | Question 2 Page 2 | 1.3 Identify where to find information on employment rights and responsibilities both internally and externally | Question 3 Page 3 | 1.4 Describe how representative bodies can support the employee | Question 4 Page 3 | 1.5 Identify employer and employee responsibilities for equality and diversity in a business...
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...organizational performance in the work place? What are the behaviors and expectations managers have towards their employees? What are effective expectations for employees? * Don’t assume * Communicate * Self-Starter * Know company ethics policy * Team Player * Punctuality * Change * Accountability Speaker Notes Don’t Assume: When working specific tasks or assignments, occasionally there may come up a situation or a certain equation that is not understood by the employee. It is imperative to ask what you do not know, so that either manager or team co-worker may aid in your assistance to learn what is needed to be done. It is agreed that rather an employee not know how to execute a specific task and learn then to pretend he does know how and makes fatal errors which in the has dire consequences. Communicate: One if not the most important aspect of employee expectation is the skill of communicating. When one communicates to his co-workers or to their manager about specific actions that need to be communicated about, therein lies a harmonious flow within the work environment between everyone working. Communication is the up most important skill via e-mail, telephone and word of mouth. Communication enables problem solving minimal then not communicating and whatever tasks or problem that needs to be resolved magnifies because one decided not to communicate. Self-Starter: When an employee comes to work, it is understood what that employee...
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...Communication is an activity that can be in a form of speaking, reading, writing, listening, and gestures. The reason behind communication is to gain a response from a person or persons to where a thought is delivered. Communication is the most important part of having a successful organization. Team communication is the key in my organization being that they deal with clients and patients that are receiving benefits through workers compensation. The way the organization works is different group’s works with certain clients being hospitals or transit. Being that the organization has several clients that are through local hospitals each group works together to gather information from the clients on a particular claim. The form of communication used most is email and telephone. In order for the business to be successful in determining whether or not a claimant is eligible for workers’ compensation the employees needs to communicate with them to find out the cause of the accident that occurred. The use of communicating through the telephone is mandatory in my organization. The team communicates through emails to update everyone on the changes or status of information received. In using email communication this allows...
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...communication, and also strategies to help our team effective in collaboration. The Importance of Teamwork in the Workplace As stated in Communicating in the Workplace, Chapter 8, “Teamwork is Important”. With teamwork, you are able to realize the same knowledge you may know but from several different perspectives, combining what you know to what you have learned. In the workplace, this is beneficial because it gives us workers new ideas and thoughts that contribute to our work. Participating in a team at work can result in several benefits. For instance, when we work together, we come up with new ideas and solutions to better our services provided. Since there are several groups working on different areas with multiple people assigned to improving that area, this can lead to an increase in customer satisfaction. Along with customer satisfaction comes satisfaction from the boss, which I know is very beneficial to us all. Strategies for Effective Team Communication Communication, to me, is the root of success. You have to conversate in order to cooperate. Since there will be several people in a group, communicating can tend to be hectic, ignored, and misunderstood. I ask that you all consider watching the video Teamwork in the Workplace. You should be able to understand the importance of communicating with your team members and how not communicating effectively can leave a negative impression on not only yourselves, but the business as well. In order to...
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...barriers that lead to miscommunication. As a manager you have to work to overcome these barriers to ensure that you are communicating effectively to your team. The following looks at each one of the four barriers to communication and how me, as a manager, will work to overcome each of them. Process Barriers When you work to relay information from one person to another there are multi level steps that must take place in order for that communication can take place. The sender encodes a thought into language that can be interpreted by others. The other step is how the other person receives and perceives the thought that was given. The method of communication is also a process barrier. You must choose the best method in order to share the message. As a manager I want to work to ensure that my messages are received and perceived in the manner that they were meant. The first guideline to follow is to ensure the proper method of communication. Should the message me in person, an email, a staff meeting? Deciding the most effective method is a vital step. I will need to look at each opportunity to share information and decide the best method to take. If the message is personal it needs to be in a private setting and in person. If the message is informational it could be through email or in a larger group meeting, keeping in mind the audience that you are speaking to. One of the practices that I will put into place to ensure the process of communication is complete is to have...
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...would leave a company with over loads of work for one person and would not leave room for variety with-in the work place. I would definitely have to say though that a company is developed around the type of leaders that represent that company and it is very important that company consists of the best supervisors and managers to carry the team. There are main functions within being a supervisor that helps carry the supervising role smoothly. The few that we are going to be talking about in this manual to help give examples of the best practices for supervisors is demonstrating communication skills, determining effective orientation and training methods, improving productivity for teams, conducting performance appraisals, resolving conflict, and improving employee relations. Good communication skills in the work place are a very big skill to have and make sure you are doing properly. “Communication is the act of exchanging information” (“Developing communication skills,” 2004) so any information that needs to be done in the work place needs to be communicated properly amongst employees. Communicating well with others and making sure every bit of information is being communicated clearly and properly will save a supervisor time of re correcting a situation because it did not get done properly due to bad communication. Communication can also play a role on other people’s attitudes towards their job. If you have a supervisor that is communicating negatively or poorly, more than likely...
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...more people sick than there already is today. Learning the different types of communication can benefit in having a productive work place and knowing the consumers will come back to a provider who takes the time to understand the consumer. There is more to effective communication than just understanding information. “Effective communication involves thoughts, wants, needs, understanding the feelings, and intentions of the communications in some cases may not be expressed in words(Cheesebro, O' Conner, & Rios, , 2012).” Communication is defined as the process of sending and receiving messages with basic communication a consumer can tell the provider that he or she is sick. That sends a message but does not tell the provider what is wrong with him or her. Effective communication would be more the consumer tells the provider that he or she has a fever, sore throat, chills and body aches. This helps describe the problem more in detail giving the provider a better prospective of what is going on with the consumer. A provider can encourage a consumer to communicate through communication. It is important to listen to a consumers concerns are and go from there. A provider who takes time to listen has effective communication with the consumer and can save time and money in the long hall. Some consumers might have more hesitation in communicating this is where the provider needs to step in and ask more question or take the time to talk to make the consumer feel comfortable...
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...with Patients, Families and Physicians Communication is a key element for nurses to interact effectively with patients, family members and the healthcare team. To participate effectively in all these relationships, nurses most understand the structure and functions of communication (Hood, 2014). According to Hood (2014), “Communication is an essential element of helping others. Mutual goals cannot be defined or achieved without effective communication.” With effective communication; respect and patient satisfaction will be the positive outcome. The two types of communication that will be discussed will be communicating with family members and communicating with the health care team. Learning the skills of communication through work experience and reading evidence based articles will help the future nurses to succeed in proper communication. Communicating with patients and family members Communication is an essential part of quality care within all areas of health care especially at the bedside. Bedside nurses provide not only physical care to their patients but also informational and emotional support to patients and their family members (Milic, Puntillo, Turner, Joseph, Peters, Ryan, Anderson, 2015). Through communication during nurse-client interactions, the nurse hopes to enable the client to acknowledge the importance of and live a healthy lifestyle (Hood, 2014). Verbal Communication Nurses must be aware of their body language, eye contact and vocal tone...
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...Communication in Adult Care Settings 1. People communicate for different reasons in order to express if they are in fear, anger, joy or pain. 2. Communication is very effective because not only you have to communicate with the person you supporting but also their family and friends as well as your work colleagues in the work place 3. It is important to observe an individual’s reactions when communicating with them so that any problems can be identified and can be dealt with in an effective way. Communicating with an individual in a different way is also an effective way such as their facial expressions, body language or their gestures. 4. It is important to finding out an individuals communication and language needs, wishes and preferences because every individual may not communicate the same and the effective way to communicate with an individual other than my work colleagues are their family and friends as well as others who have worked with the individual. 5. Different ways of communicating with an individual such as sign languages, the individual may not be able to hear or if an individual is wearing a hearing aid is not working or fitted properly; communicating with the individual using flash cards, drawing or in writing if the individual has a learning or physical disability such as dementia. 6. Different types of communication barriers in the adult care settings are if the individual cannot speak and may have to use a different way to communicate, the...
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...Demonstrative communication is communicating non verbal and unwritten. When using demonstrative communication it is important to be as clear and concise so that you are not misunderstood. Just one simple gesture can confuse the whole communication process. For instance if you are going to an interview and your awaiting the person to come in, if you are laid back in the chair or have your feet propped up on there furniture they may just look at that an make up there mind then that your not showing the best demonstrative communication. Your actions can cost you everything with just one simple miscommunication whether you have all the degrees and knowledge you may need for the job. If you dress to impress for job interview or just a chat with your boss that will go along way showing you know how to demonstrating communicate. You always want to give the best impression especially if you are depending on demonstrative communicating. To make a good impression you need to use good posture, dress accordingly, and use positive facial expressions showing you are interested in what they are communicating to you. When getting first acquainted with a person it is best to give a good firm hand shake to show them people you are confident in what you are there for. It is also a good thing to keep enough space between you when you are in an office or walking with people so that others do not get the wrong idea about you. Giving good eye contact with others is a good quality to have. Demonstrative...
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...situation’ which is a conversation be between staff members and parents, between staff members, or staff members and a specialist that would come and visit the children. When in a ‘one to one situation’ you will be talking about many things, but the main reason for a ‘one to one situation’ would be to talk about health or behaviour concerns of a certain service user. You will need to understand that when specialist speak to the service users you work with, they will give you an overview of the things they have spoken to them about, so you will need to take into account what they tell you as they will speak to the service users about their feelings, this will help you be able to cope or communicate with the service user when they are becoming challenging or you can see they are having trouble with something. This is similar when a 'one to one situation' is taking place between two staff members, they will either be having a formal or informal conversation, many formal conversations that occur between staff member are to do with work or a service user, this can be done in many different ways, such as;...
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