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Dove Analysis

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Submitted By angelama
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PUBLIC RELATIONS STRATEGIC PLANNING MODEL
BACKGROUND: Brief description of the players, history, issues in text, not bullet, format. Include all major players, stock symbol if a public company, but do not include problem/opportunity.
Format: Text/paragraphs; no more than 1-2 pages.
Dove is a worldwide company that provides products for the personal care; they include not only skin care products such as soaps, body lotions, hand creams, body wash and deodorants but also products for hair care like shampoos, conditioners and various hair care remedies.
Dove was introduced on the market in 1955 and today it is one of the most famous brands in the cosmetic industry being sold in over 35 countries.
The logo is immediately recognizable: a golden dove. First of all it represents the main characteristic of all the Dove products, gentleness and purity. The dove has also always been symbol of peace and love (in this case love for ourselves and our personal care). This logo has sometimes created some troubles to the company since some people pointed out that an animal represents the company and it seems that the company is testing its products on animals.
At mid of XX century, Dove was a beauty bar with something revolutionary: it contained ¼ cleansing cream.
At the time, this product attracted many people, especially women thanks to the promise that Dove and David Ogilvy made to the customers: “Dove Won’t Dry Your Skin Like Soap Can”.
The main message of the Dove products that attracted many customers in 1955 is still working for the brand today.
The philosophy of Beauty has always been the one Dove has built his image on .
Starting from ’60s Dove considered its female customers the PUNTO DI FORZA to build all its campaigns based on the genuine beauty of women. During ’60s, Dove invited common women to try the product on “half of their face” to test the SUPERIORITA’ of the new Beauty Cream Bar compared to all the other soaps present on the market ALL’EPOCA.
Ogilvy is the author of many important campaigns for Dove, all of them successful and real women become testimonials for Dove.
Starting from that moment, the Dove brand was born.
Dove products were texted and promoted by real women to real women and this is also what is happening nowadays. Women were so enthusiastic about the products offered by Dove especially during ‘70s when an important CLINIC STUDY affirmed that Dove had been RACCOMANDATO by dermatologists and magazines.
During 80’s Dove launched a new campaign for its consumers: “Try Dove for 7 days and find your skin more soft and hydrated. The response of consumers was very positive and women FIDUCIA in Dove raised again.

BUSINESS GOAL: What is the ultimate goal of the organization? Why does it exist?
Dove is a well-affirmed company in the cosmetic industry. Dove offers products for the personal care and its first target is women any races and any ages. Dove has build its brand on real women beauty. In fact many times women have been the main sponsor of Dove products.

STATEMENT OF PROBLEM OR OPPORTUNITY: Why exactly is the campaign being contemplated now? Provide the reader with enough information to get a clear sense of the challenge or opportunity today.
The Dove campaign for real beauty started in 2004 but nowadays it is still actual. After 2004, the campaign didn’t stop but it went on with many different initiatives touching all the most important media such as tv, magazines, web and social media. With that campaign, Dove wanted to increase the brand awareness by celebrating women beauty in all its shapes and colors RICORRENDO to different strategies year after year. The campaign had real women as testimonials of the product; that means Dove wanted to differentiate from all the other brands by taking common women with DIFETTI and sometimes not so young as testimonials of the brand in order to demonstrate the beauty The brand wants to focus on the women real beauty in all its shapes, colors and ages and make them feeling comfortable with their bodies. By doing so, the goal of the campaign was to attract everyday women by sending them the message that “beauty” is not only the stereotype of a tall, thin and sexy model but beauty can be also an old smiling lady. Dove reached its goal by touching the emotional side of its target and by changing the definition of beauty DIFFUSA in nowadays society. (Every woman is beautiful.)

The company also has evolved to use social media for feedback and sharing innovative ideas. One of the company’s most successful ads was a video that went viral called, Dove Real Beauty Sketches with over 55 million views on YouTube.
Dove continues evolving to keep up with the changing world. By using advertisements with women from all age groups, the brand has a broad enough reach that all ages have developed trust and loyalty to its products. Two of the main ideas that keep Dove going strong are developing adaptive ways to market the brand while also keeping a smaller product base. By lowering their original amount of 1,600 brands to just 400, they were able to select master brands and categorize the remaining products under those to avoid confusion.
Dove’s story of marketing changes that eventually led to great success is a good example of how changing strategies can lead to increased sales and customer loyalty. Some companies make the mistake of narrowing the appeal of their brands to a small group of people without intending to do so. Some ideas may work for a while, but technology and your target audience are constantly changing, so companies must also adapt their marketing strategies to embrace these changes. -.

http://www.dove.us/Social-Mission/campaign-for-real-beauty.aspx

RESEARCH: What does the organization need to better understand before developing the program? Identify key audiences and audience segments. Assess stakeholder attitudes and perceptions. Test scenarios.

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