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Elements of Marketing

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Elements of a Marketing Plan Report
Carolyn Gaston
MKT/421
April 11, 2016
Kenyetta Rivera

Elements of a Marketing Plan Report
Introduction
Marketing strategies must be able to keep up with the ever changing times of society, technology, and media. Companies use marketing as a business technique to maintain customer satisfaction, recruit new customers and make a profit from their customers while staying successful. To do this they must have a product that meets the needs of their customers. Customers become loyal clients who will speak well of your product to fellow consumers when they are getting a product that meets their needs.
Environmentally, the use of Netflix’s DVD mail service shipping takes less time and energy then actually driving to a video store. Reed Hastings, the founder of Netflix, realized there was a need in the movie rental industry. He came to the realization that sending DVD’s through the mail, was something that customers would prefer to do rather than wait in line. Netflix started out purely as a DVD by mail service but began video streaming in 2007. Prior to Netflix, if a customer wanted to watch a movie at home they had to wait in line to buy it from either Blockbuster, Hollywood Video or local area movie stores. Occasionally, these stores would run out of movies and there was not a large selection of movies for customers to choose from. This would mean that in order to get the movie that you wanted you had to put your name on the waiting list, which could last for an indefinite period of time, or you would just have to go without. This provided Netflix with the opening they needed to get into the movie rental business. However, a quick success does not guarantee that they will continue to be successful long term.
Purchasing Patterns
Netflix has had quite a few changes in purchasing patterns. In the beginning Netflix offer a

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