... Institute of Leadership and Management Leadership & Management Level 5 Motivating People in the Workplace Name: Paul Bolton Company: Baxter Healthcare Date: 18th May 2014 TASK The purpose of this unit is to be able to examine how levels of motivation can be improved to increase performance in the workplace. The nominal word count for this assignment is 2000 words: The suggested range is between 1500 and 2500 words, however individuals have different writing styles, and there is no penalty if the word-count range is exceeded. Check your assignment carefully prior to submission using the assessment criteria and marking sheet. Understand the factors that may affect performance and motivation in the work place “Evaluate two or more theories of motivation that are clearly relevant to your workplace to provide a conclusion or recommendations, and evaluate the principal factors that may affect performance and motivation in the workplace to provide a conclusion or recommendations.” • 1. Evaluate theories of motivation relevant to your workplace (28 marks) Motivation is vital for Baxter Healthcare as it’s the people in the organization than drive productivity and create success. If employees lose interest, the business does not perform because efficiency suffers particularly in a sales company. The following two motivation theories particularly resonate within the Sales and Marketing environment of Baxter. Maslow’s Model says...
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...ILM Course Level 3 Understand How To Motivate To Improve Performance AC1.1, AC1.2, AC1.3, AC1.4, AC2.1, AC2.2, AC2.3 Table of Contents Define the term motivation 3 Define the factors that may affect motivation levels in the workplace 3 Explain how individual differences affect levels of motivation in the workplace 3 Explain the potential impact on organisational performance if employee motivation levels are low 4 Describe a recognised theory of motivation 5 Describe ways in which knowledge of a theory of motivation can be used to improve performance in the workplace 5 Explain how to use employee engagement to increase motivation levels 6 References 7 Bibliography 7 Understand How To Motivate To Improve Performance Define the term motivation The term motivation in my opinion is a strong desire to achieve something. The drive to be motivated I believe comes from aspirations or enthusiasm to achieve a goal or target (whatever that might be). More often than not though I think motivation or the desire to do great things can also be inspired by support from other individuals. Motivated people work with enthusiasm. Define the factors that may affect motivation levels in the workplace Salary Bonuses and incentives play an important role in keeping employees motivated, but usually work best as part of a comprehensive program that provides opportunities to grow. A carefully designed rewards program in my opinion will reinforce behaviours...
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...Workplace Performance & Commitment: Job Satisfaction, Stress, and Motivation AMBA 620 Professor Shandler Abstract In recent years, experts from psychological sciences and business have noticed changes in the employee-employer relationship over the last decades specifically in regards to workplace performance and organizational commitment. While most agree that the issue deserves attention, consensus dissolves around how to respond to the problem. This paper examines how job satisfaction, stress, and motivation can impact workplace performance and commitment in the workplace. The focus of this paper will revolve around the Medical Billing industry and how one organization has chosen to address the changes surrounding workplace performance and organizational commitment. Workplace Performance & Commitment: Job Satisfaction, Stress, and Motivation Introduction This paper is an examination of how job satisfaction, stress, and motivation are directly related to workplace performance and commitment. The main points to be discussed revolve around the importance of an employee’s job satisfaction, the stresses surrounding the employee, and the employee’s motivations or lack thereof and its impact on the organization’s overall success. Context/Situation While in college I was employed, part-time, as a medical biller during summer and winter breaks for three years and for one full year after graduation. Throughout my time with the organization I was the lone male...
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...Workplace Motivation Paper M. Singh University of Phoenix February 01, 2009 PSY/ 320 Workplace Motivation Paper Motivation plays an important part of every organization. Motivation in organizations can be accomplished by finding whatever gets everyone going. Motivation will not be the same for every organization but by finding out what that thing is, the company can be sure the organization will be successful at whatever they attempt (Fitness Equipment & Health, 2007-2008). Motivation is the inner power or energy that pushes one toward performing a certain action. Motivation is a dynamic process – always changing, always rising and falling – rather than a discrete event or static condition (Reeve, 2001). A person’s motivation can change quickly. Motivation is the force that makes individuals do things which results in an individual need being satisfied and in completing a task. Motivation strengthens the ambition, increases initiative and gives direction, courage, energy and the persistence to follow one's goals. A motivated person takes action and do whatever is needed to achieve his or her goals (Sasson, 2001-2009). Motivation results from actions that satisfy inner needs. Motivation is the intention of achieving a goal, an ability to change behavior, that inner directing drive, leading to goal-directed behavior towards the attaining goal. Motivation is intrinsic (internal); it comes from within based on personal interests, desires, and need for fulfillment...
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...given to employees, rather than change initiatives developed with employees, job satisfaction can plummet. Existing research suggests, though, that motivating employees after a change initiative has begun, rather than securing employee participation, complicity and motivation to support the period of transition, requires some understanding of the basic factors and common methods used for employee motivation. Evidence suggests that improvement in job satisfaction is directly correlated to improvements in employee performance. Employee satisfaction, though, is a complex issue. A number of different types of human resource management systems have been put into place in an effort to improve employee satisfaction, including shorter workdays, shorter workweeks, and improvements in compensation packages. Some theorists have argued, though, that of all of these efforts, compensation improvements have had the greatest impact on performance outcomes of all of the efforts put in place (Lawler and Worley, 2006). This review of literature assesses the impacts of motivational strategies, especially in the presence of workplace dissatisfaction, to provide support for compensation motivators in a transitioning workplace. Literature Summary Since the late 1960s, theorists like Gary Becker have attempted to determine the best ways to retain and motivate a workforce population. Becker (1967) defended the use of the concept of human capital, a concept easily applied to the modernizing...
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...January 2011 WORKPLACE ENVIRONMENT AND ITS IMPACT ON ORGANISATIONAL PERFORMANCE IN PUBLIC SECTOR ORGANISATIONS Dr. K. CHANDRASEKAR Assistant Professor, Alagappa Institute of Management, Alagappa University, Karaikudi, India Email: chandrasekar77@yahoo.com ABSTRACT The workplace environment impacts employee morale, productivity and engagement - both positively and negatively. The work place environment in a majority of industry is unsafe and unhealthy. These includes poorly designed workstations, unsuitable furniture, lack of ventilation, inappropriate lighting, excessive noise, insufficient safety measures in fire emergencies and lack of personal protective equipment. People working in such environment are prone to occupational disease and it impacts on employee’s performance. Thus productivity is decreased due to the workplace environment. It is the quality of the employee’s workplace environment that most impacts on their level of motivation and subsequent performance. How well they engage with the organization, especially with their immediate environment, influences to a great extent their error rate, level of innovation and collaboration with other employees, absenteeism and ultimately, how long they stay in the job. Creating a work environment in which employees are productive is essential to increased profits for your organization, corporation or small business. The relationship between work, the workplace and the tools of work, workplace becomes an ...
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...The word “motivation” is derived from a Latin word movere, meaning ‘to move’. So motivation can also be defined as those forces that cause people to behave in certain ways – the level of desire employees feel to perform, regardless of the level of happiness. Employees who are adequately motivated to perform will be more productive, more engaged and feel more invested in their work. Employee motivation has always been an issue, I believe, for leaders and managers. Unmotivated employees are likely to spend little or no effort in their jobs, avoid the workplace as much as possible, exit the organization if given the opportunity and produce low quality work. On the other hand, employees who feel motivated to work are likely to be persistent, creative and productive, turning out high quality work that they willingly undertake. Reality however is that every employee has different ways to become motivated and as leaders and managers we need to get to know, and understand, our employees well and be able to use different tactics to motivate each of them based on their personal wants and needs. Motivation can also be defined as something inside a person that drives them to action. This motivation varies in different people. We can also say that motivation is the willingness to work at a certain level of effort. Motivation emerges, in theories, out of needs, values, goals, intentions, and expectation. Motivation comes from within, so, as leaders need to cultivate and direct the motivation...
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...the workplace. Nevertheless, even today, managers and leaders seem to ignore how this psychological aspect affects the workplace. In organisational settings, stress can generate very significant consequences on a number of different aspects, including employee motivation. For this reason managers and leaders must consider stress factors and provide effective stress management initiatives in the workplace (Nikkos et al., 2010). This paper will outline the main aspects of stress in the workplace and how it affect employers in organisational settings. The effect of stress in the workplace can have dramatic consequences within the workplace. Stress can affect the employee’s behaviour with other employees, Stress can significantly reduce employee concentration and even affect mood swings. Stress also reduces the likeliness of the success of any motivation techniques implemented by managers and leaders. Motivation plays a very important role in all organisations. Generally, high levels of employee motivation can have a positive effect for business entities, helping them to achieve success and organisational aims. Different experts have investigated the subject. The examination of the notion of motivation within work settings has become the focus of the work of several theories of management science. Employees must be motivated to work effectively and efficiently. Stress can lower the employee’s motivation levels...
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...Motivational Strategies Affecting Productivity PSY/320 Human Motivation Professor Sue Gannett Jan Bryan Motivational Strategies Affecting Productivity Page 2 A person’s inner motivation is what drives a person into waking up every single morning and look forward to another brighter day. It is almost impossible for one to declare that they are not motivated because, motivation does not in reality, depend on the achievements. However, productivity can mostly be attributed to the fact that motivation has played a major role in ensuring that there is increased performance. The very fact that one has chosen to wake up from bed and do something, is enough motivation. The only difference is that there are different levels of motivation. Some have high motivation to do what they are willing and able to do, while others have the motivation is to do as much as the minimum requirements. One way to have productive employees is to make sure your employees have everything they need to perform their work. This includes all supplies required, from what some might seem unimportant items such as office supplies to have access to information necessary to complete specific tasks. Workers are often frustrated when they have to waste time looking for the items they need to get their work done. You must also take steps to ensure workers have easy access to the things they need. For example, if the...
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...Motivation in today's workplace: the link to performance. ABSTRACT In today's hyper-competitive marketplace, understanding what fosters and forwards employee motivation--and, thus, organizational performance--is critical. Based on theories, studies, best practices, case studies and resources about motivation, this solutions-focused research article presents valuable information for the senior HR leader seeking competitive advantage. ********** Introduction In today's marketplace, where companies seek a competitive edge, motivation is key for talent retention and performance. No matter the economic environment, the goal is to create a workplace that is engaging and motivating, where employees want to stay, grow and contribute their knowledge, experience and expertise. Motivation is generally defined as the psychological forces that determine the direction of a person's level of effort, as well as a person's persistence in the face of obstacles. The direction of a person's behavior refers to the many possible actions that a person could engage in, while persistence refers to whether, when faced with roadblocks and obstacles, an individual keeps trying or gives up. (1) The responsibility for motivation is three-fold: it falls on the senior leadership, the direct manager and the employee. Numerous factors are involved, from trust, engagement and values (individual and organizational) to job satisfaction, achievement, acknowledgement and rewards. Motivation...
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...Australasian Journal of Educational Technology 2012, 28(4), 580-598 Empirical validation of the importance of employees’ learning motivation for workplace e-learning in Taiwanese organisations Hsiu-Ju Chen and Chia-Hung Kao I-Shou University, Taiwan E-learning systems, adopted by organisations for employee training to enhance employees’ performance, are characterised by self-directed, autonomous learning. Learning motivation is then of importance in the design of e-learning practices in workplace. However, empirical study of the alignment of e-learning with individual learning needs and organisational goals is an area with limited research. This study intends to clarify the importance of learning motivation in employees’ e-learning systems use behaviour, based on the information systems success model. Data from one hundred and eighty-five employees who used e-learning systems in their work environment were gathered in Taiwan and analysed with PLS. Results showed that employees’ learning motivation, reflecting their learning needs and strengths, influenced perceived usefulness and satisfaction with e-learning, and their use of the systems, which enhanced their task performance. The results validated the importance of employees’ learning motivation and the need for alignment of employees’ learning needs and organisational goals in e-learning training. The clarification can help facilitate an organisation’s human capital management, and contributes to further advancement of...
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...Abstract The purpose of this assignment is to examine the impact that stress, job satisfaction, and motivation can have on workplace performance and commitment. We will examine how motivation theories, organizational commitment, the difference between stress and stressors, and ways that an organization can help an employee to cope with stress and motivate their staff. This examination will point out limitations from both an employer and employee standpoint and combined theories from the three different chapters by Colquitt to help determine a plan of action for those who decide to proceed with the positive changes. Introduction There high costs but financial and reputable, associated with workplace stress, job satisfaction, and employee motivation. Here we will discuss the impact of job satisfaction, job characteristics that help explain specific workplace situations, the consequences that stress has on employers and their employees, motivation theory, and some feasible approaches from both an employer perspective and an employee perspective on how to indicate the issues and had while working on a solution that will impact everyone involved in a more positive manner. Context/Situation The situation I will refer to in this paper is one where I was an employee in a small business of about ten. At this company the work was divided by states. There were four matchmakers: one for the west coast, one for AZ, one for NYC, and one for the east coast. While I was the youngest...
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...TITLE: Human Motivation COURSE START DATE: 11/19/13 COURSE END DATE: 12/23/13 REQUIRED READING: Students are required to read all materials available at the Course Materials site for this course on Facilitator Availability I am available to you at most times throughout the week. I am very willing to make an appointment to be available to you as needed. If there are times that I will be away from my e-mail for an extended period to exceed 24 hours, I will post a message to that effect. The best way to reach me is by posting a question in your Individual folder, since the classroom is checked frequently. Phone calls are not a good way to contact me because I travel a great deal. In the extremely rare event that phone contact must occur, the best way is to schedule an appointment in advance. The University discourages the use of email during class times, preferring us to use the Individual folders. For emergencies, when you are not able to gain access to messages on the Online Learning System (OLS), please send a message to my personal email address. General Course Description This course seeks to synthesize the many theories of human motivation with the practical application of motivating employees. To this end, the course will examine historical theories as well as recent developments in the field of motivation and their relationship to management practices. The primary concepts of goals, quality of work, and rewards will be examined and applied to the workplace. It is important...
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...THE EFFECTS OF ROLE PERCEPTIONS ON WORKPLACE CONFLICT The effect of role perceptions and their impact on workplace conflict is examined. The results of a questionnaire study on a full time working employee showed that differences in individual employee role expectations have a direct impact on workplace conflict. A relationship between ambiguous rules and counterproductive workplace behaviours exist. Misinterpreted role perceptions by employees and other stakeholders in the organisation create varied levels of understanding that directly contributes to conflict. The problem of ambiguous or unrealistic role expectations has an increased impact on workplace conflict and in particular dysfunctional workplace conflict. Levels of conflict are identified in relation to role perceptions and are seen as the stressors of conflict which impact on achieving goals that benefit both the individual and the organisation. These findings relate to how well the individual understands their role expectations and how those expectations are also understood by others within the organisation structure is explored. Role perceptions and conflict immediately has its challenges, however with clear expectations and realistic performance goals identified, dysfunctional conflict impacts can be reduced and minimise the effects of wasted resources and effort to achieve organisational objectives. A workplace without conflict is an ideal state of mind, something we all strive for and is rarely achieved...
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...The Effect of Employee Engagement In Reward Systems and Performance Management Introduction The success of any organization rests on the strategic management of its employees. It’s vital for an organization to attract, motivate and retain the best talent available to achieve and sustain a long-term competitive advantage. To achieve this the Human Resources Department must design a performance management system that not only links employee performance outcomes and expectations to its strategic goals, but also uses the system as a tool to improve employee productivity as well as recognizing employee accomplishments, all while emphasizing the employee’s role in the process. The challenging part is motivating the employee to increase and sustain productive behavior. An organization’s reward system can be used as a motivational tool if the rewards being offered are considered valuable by the employee. A valued reward system can positively affect an employee’s performance. Organizations use pay, benefits, compensation and other rewards as effective performance management instruments to enhance employee productivity so goals can be achieved. So, how does an organization choose the reward system it offers? This paper will focus on the hypothesis that employee engagement in choosing a valued reward system will positively effect performance management and subsequent employee success. Assessment An effective employee reward system is an integral part of the employer/employee relationship...
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