...Undercover Boss Labor and Management Relations NAME GOES HERE COLLEGE GOES HERE Abstract This paper discusses labor and management issues that were addressed by Cinnabon employees on the show Undercover Boss. The layout of the paper will cover the summary of labor and management issues, and conclude with a recommendation that is derived from the compiled resources. Finally, the recommendation will be a compilation of data with a separate recommendation on how management and the labor force can work better with each other. Management Issues As McGlothlin (2014, p. 125) noted, In Good Company: Corporate Personhood, Labor, and the Management of Affect in Undercover Boss, corporations more times than not don’t take the time to interact with their employees to see what’s working and what’s not. Interacting with your employees helps uncover draconic policies that prevent an employee from wanting to succeed. Cinnabon suffers from the inability to make its own decisions because it is owned by the Roark Capital Group which has its own corporate structure. Labor Issues Three employees had to work with the undercover boss, Cole, to figure out labor issues within the work force. The first employee worked as a cashier at a Cinnabon franchise, the second employee worked as a machine operator at a Cream of Wheat factory that produces a Cinnabon-flavored product, and the last employee worked as a coffee hostess at a Cinnabon kiosk located within a large gas station (McGlothlin...
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...Chapter 13 Labor & Management Relations/Collective Bargaining * LABOR refers to the hired workers of an industry. * CAPITAL refers to the owner/investors of an industry. In a simple manner labor refers to the employees while capital is the owner/company itself. * Labor Code of the Phil. is the legal code governing employment practices and labor relations in the Philippines. * Wages are usually fixed between the employee and the employer. It is given to the employees to paid off their hardwork. * Minimum Wage is the lowest wage payable to specified categories of employees such as specific workers from plant, craft, industry or local area. Government Regulators * Department of Labor & Employment is responsible for the overall regulation of employment in the Philippines. Three Areas of Authority 1. promotion of employment and apprenticeship; 2. worker’s protection and welfare; 3. promotion and maintenance of industrial peace. * Regional Tripartite Wages & Productivity Commission they are charged with the developing plans, programs and projects related to wages, income and productivity improvements for their respective regions * National Wages and Productivity Commission it consults & advises the national government on wages and worker productivity. It formulates policies and guidelines on these issues. Morality Strikes * Strike was done by employees for the reason of asserting...
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...BUS372: Employee & Labor Relations (BWK1307A) Unions and management are two crucial components for any organization. Also, management and unions play a crucial role in any organization. However, some unions feel that the organization does not compensate its members fairly, or that the organizational working conditions are less than desirable. Conversely, some employers feel that unions interfere with management decisions and impede on a positive relationship between managers and employees. There may be some truth to both perceptions. However, management and unions need to come together and achieve a great healthy work environment for everyone who is involved with the organization. So, this paper will briefly describe the role of management in an organization, discuss the role of a union in an organization, will describe two strategies/actions an organization can implement to create and maintain a conducive, working relationship with unions as well as explain two strategies/actions a union can implement to create and maintain a conducive, working relationship with management. First, the role of management in an organization is very important. Management has many responsibilities in an organization. Management helps an organization to become successful. Without the use of management the organization will not be successful. Management is also the ones who are responsible for conducting actions linked to hiring, employee training, compensation, evaluation etc… (DeSilva, 1997)...
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...Intro Since these decisions are legal rulings and written in legal language, they are more difficult to read than news articles or a book read for entertainment. It was necessary to read several decisions before finding these three that held my interest and that I felt would hold a reader’s interest for the length of this paper. They are varied in focus and the reasons for the actions being brought to the NLRB. I chose them because they involve employees, but seem to focus more on disputes between management and unions rather than employee rights, which is what I originally thought the NLRB would be concerned. The first case I reviewed was Union-Tribune Publishing Co., and Graphic Communications Conference, International Brotherhood of Teamsters, Local 432M, Graphic Communications International Union, Case 21-CA-37535. This initially appeared to be a case involving termination of two employees after they failed a random drug and alcohol test, but turned to a case of failing to provide sufficient notice of testing policy changes and failure to allow for negotiation when changing the policy. The San Diego Union-Tribune is a newspaper publisher with union employees working in their packaging department. The most recent contract includes an agreement concerning when employees must submit to drug and alcohol testing. The situations triggering a test include any incident resulting in a cumulative trauma injury (CTI) among many others. A cumulative trauma injury is described as a repetitive...
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...CHAPTER 8: HUMAN RESOURCE MANAGEMENT: FROM RECRUITMENT TO LABOR RELATIONS Anielli Eugenia de Padua Guimaraes Professor Dr. Evangeline Jefferson BUS 508 - Contemporary Business October 23, 2012 Chapter Overview The importance of employees to the success of any organization is the very basis of management. In this chapter, we explore the important issues of human resource management and motivation. We begin with a discussion of the ways organizations attract, develop, and retain employees. Then, we describe the concepts behind motivation and the way human resource managers apply them to increase employee satisfaction and organizational effectiveness. We also discuss the reasons why labor unions exist and focus on legislation that affects labor–management relations. The process of collective bargaining then is discussed, along with tools used by unions and management in seeking their objectives. Glossary of Key Terms Collective bargaining: process of negotiation between management and union representatives Compensation: amount employees are paid in money and benefits Downsizing: process of reducing the number of employees within a firm by eliminating jobs Employee benefits: additional compensation such as vacation, retirement plans, profit-sharing, health insurance, gym memberships, child and elder care, and tuition reimbursement, paid entirely or in part by the company Employee separation: broad term covering the loss of an employee for any reason,...
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...Weekly Written Assignment, Week 2, Chapters 4, 5 and 6 Union and Management: Key Participants in the Labor Relations Process Why and How Unions are Organized Negotiating the Labor Agreement October 30, 2014 Case 5-3, "Did the Company Violate....?", p. 232; and Case 5-5, "Bulletin Board Use", p. 236. Answer the questions at the end of each case in typewritten format, 3 - 5 pages. 1. Was this matter within the jurisdiction of the National Labor Relations Board? The statements made by the employer appear to coincide with an unlawful promise of benefits, and therefore, are unacceptable in relation to the act. The concept of “positive coercion” is addressed in the case study, and these actions directly influence the manner in which employees may view the union and its possible entrance into the organization. In this context, the company does not possess a right to actively or even passively coerce employees into making a decision on one side or another, as this should be an independent decision that is left in the hands of employees without any type of influence. This is an important factor in demonstrating the value that is placed upon organizations and their ability to coerce employees to make decisions in one way or another, and how this type of behavior is unacceptable in all cases. 2. Were Leiner’s actions considered a protected activity under the Labor Management Relations Act? I think yes. The employer had an e-mail policy that restricted use of the...
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...Sociological Research, vol. 50, no. 6, November–December 2011, pp. 17–31. © 2011 M.E. Sharpe, Inc. All rights reserved. ISSN 1061–0154/2011 $9.50 + 0.00. DOI 10.2753/SOR1061-0154500602 G.P. Bessokirnaia The Dynamics of Workers’ Values and Labor Motives (2003–2007) Research on workers in Russia shows that attitudes toward work are strongly influenced by conditions in the workplace, and that this is the case for both males and females. The dynamics of the core values of everyday activities and labor motives of Moscow workers in the 1990s [1], and changes in the basic life values and motives of workers in the period 1990–2003 [2], were the subject of studies the author conducted in collaboration with V.D. Patrushev [3, pp. 77–99], to whose memory I dedicate this article. The present author carried out a comparative analysis of the basic life values and labor motives of workers in Pskov in 1995–2007 [4]. This article presents the results of the analysis of the dynamics of the values and labor motives of workers during a relatively stable period of the development of Russian society, during a period of economic growth. The surveys of workers were carried out in the same machine-building plants in Briansk, Pskov, and Kirov in 2003 and 2007.1 All three cities are oblast centers of regions that, according to the classification devised English translation © 2011 M.E. Sharpe, Inc., from the Russian text © 2010 the author. “Dinamika tsennosti i motivov truda rabochikh (2003–7...
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...quotas) from their workers. Nike manufacturer’s shoes in different countries on subcontractor basis, Although Nike do not own any manufacturing facilities in those countries it is accused of producing its goods where the workers are exploited. Problems a sweatshop can be described as a workplace where workers are subject to extreme exploitation, including the absence of a living wage or benefits, poor working conditions, and arbitrary discipline, such as verbal and physical abuse. Since sweatshop workers are paid less than their daily expenses, they are never able to save any money to improve their lives. They are trapped in an awful cycle of exploitation.. Nike was faced with anti globalization protesters for the following problems Child labor. As the report published by Global exchange in September, 1997 Workers as young as 13 earned as little as 10 cent an hour and worked unto 17 hours daily in enforced silence. Talking during work was not allowed with a violators fined $1.20 to $3.60. Hazardous working conditions If workers got sick or had something’s to take care of it is impossible to get a sick leave until the workers have made the required quota of the day before they can leave work. Workers with skin or breathing problems had not been transferred to departments free of chemicals and that more than half the workers who dealt with dangerous chemicals did not wear protective masks or glove. This led to workers to be exposed to carcinogens that...
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...[1]. What are the challenges regarding corporate social responsibility that companies in the apparel industry face in its supply chains around the world? Since the apparel industry is a labor intensive industry, it is one the most susceptible industries to the issues faced with regards to corporate social responsibility (CSR). The apparel industry is basically focused on providing timely efficient production and overlooks the corporate social responsibility it is entitle to serve. Unfortunately these industries tend to be labor intensive while operating on a low wage system. These industries are inclined to look at establishing their production units in countries where the wages are low, Hence there is very less contact between the workers and the company’s higher authority. This is basically where the problem arises when there is a middle person / manufacturing unit head that is getting the work out of the labors. These mid level employees are seen to be harassing the workers to work all seven days of the week, punish them for no reasons, pay below average wage scale and go to extreme extents as to not providing basic amenities such as even toilets or drinking water. [2]. Discuss the meaning and implications of the statement by a Nike representative that “consumers are not rewarding us for investment in improved social performance in supply chains”. In the eyes of the consumer, the high price for products would be the outcome of high quality raw materials, brand name and also...
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...Dator & Noble Jaime Dator and Oscar Noble own Dator Company and Noble Company. They manufacture and sell the same product, and competition between them has always been friendly. Cost and profit data have been freely exchanged. Uniform selling prices have been set by market conditions. However, Dator and Noble differ markedly in their management thinking. Operations at Dator are highly mechanized, and the direct labor force is paid on a fixed-salary basis. Noble uses hourly-paid manual labor for the most part and pays incentive bonuses. Dator’s salesmen are paid a fixed salary, whereas Noble’s salesmen are paid small salaries plus commissions. Noble takes pride in his ability to adapt his costs to fluctuations in sales volume and has frequently chided Dator on his “inflexible overhead.” Last year, the companies reported similar profits on PhP 100,000 sales. However, when comparing results for this year, Noble was startled by the following results (money figures in pesos): | |DATOR COMPANY |NOBLE COMPANY | | |Last Year |This Year |Last Year |This Year | | | | | | | |Sales |100,000 |120,000 |100...
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...INTRODUCTION In October 2005, top management of Southern Recreational Vehicle Company of St. Louis, Missouri, announced to relocate its manufacturing and assembly operations by constructing a new plant in Ridgecrest, Mississippi. The firm, a major producer of pickup campers and camper trailers, had experienced 5 consecutive years of declining profits due to production costs. The costs of labor and raw materials had increased alarmingly, utility costs had gone up sharply , and taxes and transportation expenses had steadily climbed upward. In spite of increased sales, the company suffered its first net loss since operations were begun in 1982. When management initially considered relocation, it closely scrutinized several geographic areas. The importance to the relocation decision were the availability of adequate transportation facilities, state and municipal tax structures, an adequate labor supply, positive community attitudes, reasonable site costs, and financial inducements. The management of Southern Recreational Vehicle Company was impressed by the efforts of the Mississippi Power and Light Company to attract “clean, labor-intensive” industry. Two weeks prior to the announcement, management of Southern Recreational Vehicle Company finalized its location plans. An existing building in Ridgecrest’s park was selected; initial recruiting was begun through the state employment office; and to lease or sell the St. Louis property were initiated . Among the inducements...
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...that adopt new technology for any aspect of their operations will also have to consider how to tap into labor markets that have these new skills. Labor Unions Labor unions are legally protected entities that organize employees and bargain with management to establish terms and conditions of employment via a labor contract. About 12% of the labor force is unionized, with 7.4% unionization in the private sector and 36% in the public sector.14 Trends suggest a continued decline in private sector unionization as well as an increasing level of public sector unionization.15 Labor and management are required to bargain in good faith to try to reach agreement on the contract. Many staffing issues may be bargained, including staffing levels, location of facilities, overtime and work schedules, job descriptions and classifications, seniority provisions, promotions and transfers, layoffs and terminations, hiring pools, KSAO requirements, grievance procedures, alternative dispute resolution procedures, employment discrimination protection, and, very important, pay and benefits. Virtually all aspects of the staffing process are thus affected by negotiations and the resultant labor agreement. Labor unions thus have direct and powerful impacts on staffing and other HR systems. Even in nonunion situations the union influence can be felt through "spillover effects" in which management tries to emulate the pay and benefits, as well as staffing practices, found in unionized settings. HUMAN...
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...Case Study Chapter 1 1. Why has India been able to build a thriving software industry? What are the country’s advantages in this market? What are the country’s disadvantages? Answer: India has been able to build a thriving software industry due to its good educational system which has enabled India to produce a large number of well and highly qualified software engineers. India’s low labor cost has also contributed to the growth of the software industry by increasing the demand for software experts by foreign firms. E.g. USA and European firms import Indian software experts due to the low wages (labor cost). The country’s advantages in the market include the economic reforms which has made industry a powerful force for modernizing Indian’s economy, the industry has also improved India’s economy inform of increased GDP through foreign direct investments, However, India's lack of infrastructure and low standard of living make it difficult for programmers to remain working in India and the economic policies have failed to fully utilize the increasing talent from the University graduates which has led to increased brain drain or influx of It experts into America and the European countries, this high influx may affect India’s economy negatively in the long run, another disadvantage is the India’s overburdened telecommunication infrastructure and electrical grid which has made most industries look for alternative sources of energy, the software industry high depends/cannot...
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...branded as a slave society and convictism as a slave labor system the Molesworth report pointed out that the economical affluence of New South Wales (NSW) and Van Diemen’s Land swift rise in wealth was due to the compulsory free labor of the convicts. Scarcely surviving the first year it was the increase of the convict transportation that help the economy with the delivery of cheap skilled labor, craftsmen, clerks and tradesmen. Providing free the abilities and expertise to help build the new settlement. The first governor of NSW Arthur Phillips penned the plans for management of the colony. Insisting that the laws within England would be initiated in the new country. No slavery and no slaves within the new land. Unfortunately the similarity of convictism to slavery was considerable. 2. Why does the committee argue that transportation to New South Wales must end? The Molesworth’s committee argued that due to economics it was no longer financially feasible to continue to transport convicts to NSW. Arguing that it had become too expensive to continue with the transportation to NSW. With the government paying for the excess produce and granting a variety of indulgences the settlers who engaged a convict, it was costing the British government over and above 7,000,000l. Analysing the situation of the convict transportation to NSW the committee noted that with the disproportion of sexes to the colony had outgrown the labor supply. Therefore, if both New South Wale and Van...
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...solve the children labour problems-----fair trade? 3. How does Fair Trade work in issues related to child labour? 4. Is this method useful for solving this issue?(evaluate the Fair Trade, whether it is good or not) Cocoa and coffee industries example---to show whether is useful or not http://search.proquest.com.libraryproxy.griffith.edu.au/docview/204023704 http://search.informit.com.au.libraryproxy.griffith.edu.au/fullText;dn=709375255984097;res=IELBUS Is Child Labor Inefficient? http://www.jstor.org.libraryproxy.griffith.edu.au/stable/10.1086/316097 Child labour issues and challenges http://search.proquest.com.libraryproxy.griffith.edu.au/docview/1030408932 Introduction : Understanding Child Labour http://chd.sagepub.com.libraryproxy.griffith.edu.au/content/6/1/5 Fair trade and child labour http://heinonline.org.libraryproxy.griffith.edu.au/HOL/Page?handle=hein.journals/colhr43&collection=journals&page=1 Does Child Labor Decrease When Parental Incomes Rise?...
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