...------------------------------------------------- Interpersonal Skills for Leaders Leadership involves influencing people, so it follows that many effective leadership attitudes, behaviors and practices deal with interpersonal relationships. Team-based organizations need leaders who are knowledgeable in the team process and can help with the interpersonal demands of teams. “Communicating effectively as a leader is not only required, it is expected for leading others. However, many leaders miss the mark on connecting with their followers because of lack of interest in other's ideas and opinions, out dated management styles, and the inability to work with others. Great leaders consistently strive to strengthen their interpersonal communication competencies by building and maintaining open, supportive, and collaborative relationships with others in the organization (Required, 2011).” According to answers.com (2011), interpersonal skills can be defined as the skills used by a person to properly interact with others. In the business domain, the term generally refers to an employee's ability to get along with others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude and demeanor. Good interpersonal skills are a prerequisite for many positions in an organization. The following interpersonal skills were listed by Williams (2010) as important interpersonal skills exhibited by leaders: * Active listening- listen...
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...Summary 1 Introduction 2 Conceptual Skill 3 Interpersonal Skill 5 Technical Skill 7 Self-reflection 9 Conclusion 10 Reference 12 Executive Summary Leadership is a topic which consist numbers of subtopic that is very useful in the workplace. For example, leadership styles, managerial skills, power and others. Leadership mainly talks about how a person influences others in order to achieve target goals. In this report, I will briefly explain about what are leadership and the three managerial skills. The three common managerial skills are conceptual skills, interpersonal skills and technical skills. The discussion will include definition and the importance. Finally, it will be followed by self-reflection and conclusion about the topic. Introduction What is leadership? According to the journal, “Leadership vs. Management” by George A. Bohoris and Evanthia P.Vorria, There are many diverse definitions of leadership. Stogdill concluded that “there are almost as many definitions of leadership as there are persons who have attempted to define the concept”. While Peter Drucker sums up that: “The only definition of a leader is someone who has followers. To gain followers requires influence but doesn’t exclude the lack of integrity in achieving this” (Yukl, 1989). Some theorists believe that leadership is no different from the social influence processes occurring among all members of a group and others believe that leadership is everything someone is doing in order...
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...INTRODUCTION Leaderships is the capacity and will to rally men and women to a common purpose and the character which inspires confidence - Bernard Montgomery- The widespread fascination with leadership may be because it is such mysterious process, as well as one that touches everyone’s life. The term leaderships mean different things to different people. It is a word taken from the common vocabulary and incorporated into the technical vocabulary of a scientific discipline without being précised redefined. As a consequence, it carries extraneous connotations the create ambiguity of meaning (Janda, 1960). Further confusion is cause by the use of other imprecise term such as power, authority, management administration, control and supervision to describe the same phenomena. Bennis (1959, p.259) surveyed the leadership literature and concluded: Always, it seems, the concept of leaderships eludes us or turns up in another forms to taunt us again with its slipperiness and complexity. So we have invented and endless proliferation of terms to deal with it...and still the concept is not sufficient defined. Researchers usually define leaderships according to their individual perspective and the aspect of the phenomena of the most interest of them. After a comprehensive review of the leadership literature, Stogdill (1974, p.259) concluded that “there are almost as many definition of leaderships as there are persons who have attempted to define the concept. “leaderships has been defined...
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...The second identified themes within the three articles were interpersonal traits. According to Lilienfeld et al. (2012) interpersonal traits have two aspects factors fearless dominance (FD) and anti-social (AI) when addressing psychopathic traits. Fearless dominance is associated with personality traits of social dominance, very charming and bold (Patrick, Fowles, and Krueger 2009). A study by Patrick, Edens, Poythress, Lilienfeld, and Benning (2006), involving prisoners, indicated that fearless dominance is a healthy personality trait, the behaviors displayed were of breaking up fights, being heroic and helping others. Anti-social traits are the opposite of FD they encompass impulsivity, rebellious and often less engaging with other...
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...gained from investigating process. Personal profile I am a student at Management Development Institute of Singapore in Tashkent. My faculty is Business and Financial management. I am a good manager with a one-year experience of working as manager. I have a natural managing and leadership skills, good understanding of people and situations and communication skills. I can work logically and rationally. I am mostly interested in logics and mathematics sphere. I have good analytical and practical skills. Key skills From the above given personal statement the key skills, attributes and personal qualities that I own are firstly analytical and interpersonal skills. Moreover, my key skills include also managerial and leadership skills. These masteries have been written as the important qualities because they other than above are the most practical and achievable ones for me. And also I have more experiences on them. These skills have helped me in many situations both social and formal. On the other hand these are not the only reasons for choosing those key skills. They are also the most applicable to my future profession. Analytical skills I have included an analytical skill as one of the most important skill, because I am very good at solving mathematical problem. Furthermore I am very interested...
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...Section 1: Interpersonal Skills for Leaders Studies show that many leaders’ failures are attributable to interpersonal skills such as building relationships, leading teams, developing a positive work environment, effective communication and inspiring trust (Eblin, 2011). These skills become even more important when the basic element of the business is the person. It is evident that leaders must master these skill sets to be successful as a leader in their industry. RELATIONSHIP MANAGEMENT: Interpersonal Competencies Must Haves As a part of the four key factors in emotional intelligence, relationship management involves the “soft” or personal side of management that has a direct impact on the aspects of the business (Durbin, 2010). “Interpersonal skills are goal-directed behaviors used in face-to-face interactions, which are effective in bringing about a desired state of affairs” (Hayes, 1991, p14). Following is a closer look at three critical interpersonal competencies that a successful leader must have. Communication Skills Listening – Nichols and Stephens (1957) estimate that 45 percent of all communication is spent listening while far less is spent speaking. Communication is essential to the success leaders and the most influential portion is listening but listening is more than just hearing. Listening is the active engagement of communication to search for complete understand of the meaning of another’s message (Hayes, 1991). To be a superior listener one must...
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...European Journal of Social Sciences – Volume 13, Number 3 (2010) 387 Relationship between Interpersonal Communication Skills and Organizational Commitment (Case Study: Jahad Keshavarzi and University of Qom, Iran) Hassan Zarei Matin Associate Professor, University of Tehran, Iran Golamreza Jandaghi Associate Professor, University of Tehran, Iran Fateme Haj Karimi Graduate, Public Management, University of Tehran, Iran Ali Hamidizadeh Graduate, Public Management, University of Tehran, Iran Abstract The aim of this paper is to identify the interpersonal communication skills that enhance organizational commitment. To do so in a descriptive survey, the models provided by Robbins and Hunsaker and by Allen and Meyer were used to measure interpersonal communication skills and organizational commitment respectively. The used tool was questionnaire. The statistical community included public organizations in Qom city among which two organizations were selected randomly. Sampling was also conducted randomly in both organizations. Finally, 106 individuals responded to questionnaire items. The findings of the research show that among existing skills in the model, just team building skill has a significant relation with organizational commitment. Keywords: Interpersonal Communication Skill, Organizational Commitment, Robbins and Hunsaker, Team building 1. Introduction The need for thoughtful, effective communication in the workplace is paramount. Seldom does an employee...
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...Interpersonal Skills For Leaders Interpersonal skills, also known as communication skills, are the skills we use to communicate and deal with others through speaking, writing, and body language. An effective and successful leader has to master and refine their interpersonal abilities in order to thrive, motivate others, and build solid working relationships. These abilities are sometimes intrinsic and often directly coincide with the leaders personality and character. Although it is difficult to change a person’s personality and character, this section will explain how a person can maximize their interpersonal skillset to achieve success as a leader. High impact interpersonal skills such as, persuasion, cross-cultural communication and non-verbal communication will be addressed in this section of the handbook. The lack of interpersonal skills is the number one reason that executives in new positions don’t meet performance expectations, according to research from the Institute for Executive Development. “Underperformance is about the lack of interpersonal and leadership skills, such as the ability to build relationships, collaborate, and influence,” states the report. Persuasion * Credibility is an important aspect of persuasion through interpersonal communication. Being knowledgeable and intelligent in the subject matter being delivered will make you be perceived as credible and will contribute vastly to your ability to effectively lead. * Gear...
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...Soft skills enhance your technical skills. © iStockphoto/peepo In almost all jobs, your people skills – also known as "soft skills" – have as much of an impact on your success as your technical skills. That's especially true when you're in a management or leadership role. The importance of having solid people skills transcends industry and profession; so, whether you lead people, aspire to lead people, or work within a team of professionals, you need to apply people skills to achieve your objectives. So, how good are your people skills? Take this short quiz to assess your current skill levels. Once you've answered these questions, we can then point you toward specific tools and resources that you can use to develop and improve this important area of competency. How Good Are Your People Skills? Take the online test below, and click the "Calculate my total" button at the foot of the test to assess your people skills. Instructions: For each statement, click the button in the column that best describes you. Please answer questions as you actually are (rather than how you think you should be), and don't worry if some questions seem to score in the 'wrong direction'. When you are finished, please click the 'Calculate My Total' button at the bottom of the test. Statement Not at all Rarely Some times Often Very Often 1 I make sure that I display the same standards of behavior that I expect from other people. 2 When providing feedback, I wait until...
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...IMPORTANCE OF INTERPERSONAL SKILL FOR AN EFFECTIVE LEADER Table of content 1.0 Introduction 2.0 Style Of Interpersonal Skill 2.1 Problem Solving 2.2 2.3 Conclusion Harvard Reference 1.0 Introduction Leadership has been described as "a process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task". For example, some understand a leader simply as somebody whom people follow, or as somebody who guides or directs others, while others define leadership as "organizing a group of people to achieve a common goal”. Studies of leadership have produced theories involving traits, situational interaction, function, behavior, power, vision and values, [3] charisma, and intelligence, among others. Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. Interpersonal skills are not just important in the workplace, our personal and social lives can also benefit from better interpersonal skills. People with good interpersonal skills are usually perceived as optimistic, calm, confident and charismatic - qualities that are often endearing or appealing to others. Through awareness of how you interact with others and with practice you can improve your interpersonal skills. Skills You Need...
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...the ad-hoc HR issues or projects Requirements: • Tactful and sensitive in handling confidential information • Good business acumen and high integrity • Responsible, committed and self-motivated • Excellent communications and interpersonal skills • Excellent spoken and written English and Putonghua As my main job duties is Recruitment, the skills I need for my jobs will be: • Excellent computer skills like Human Resources Information System (HRIM), Microsoft Word, Excel • General knowledge of various employment laws and practices • Able to work independently with minimal supervision • Skills in database management and record keeping • Ability to maintain the highly confidential nature of human resources work • Good Interpersonal skills and communication skills • Able to identify and resolve problems in a timely manner • Gather and analyze information skillfully • Initiative in dealing with daily assumptions • Good Organizing Skills Due to my working experience in our company and via the Appraisal Form last year, I would like to use SWOT analysis to develop my career in a way that takes best advantage of my talents, abilities and opportunities. Strength: Better computer skills (e.g. MS Office, Chinese and English Word-Processing, HR System) and good punctuality. . Weakness: Weak in...
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...management and there are human resource managers, who deal with policy, procedures and employee relations. Each of these managers has a specific job function in the company. Management roles vary within a company and can also vary based upon departmental functions. This paper will discuss the three basic components in managerial roles, interpersonal and individual performance, develop employees, and plan and allocate resources. These roles will help the manager to identify the stage competency of the employee and how much the employee is ready to maintain and grow in his / her career development. Interpersonal managers provide direction and supervision for the employee and the company as a whole. The interpersonal manager’s character typically includes leadership function as a figurehead, motivator and directional authority. Most of the successful interpersonal managers have acquired their skill sets through experience and engaging with employees, peers, and superiors over time. Senior management lecturers Deepa Sethi and Manisha Seth reference Peter Hartley’s definition of interpersonal skill, “Hartley (1999, p. 20) defines interpersonal communication as having the following characteristics: communication from one person to another, communication which is face-to-face, both the form and the content of the communication reflect the personal characteristics of the individuals as well as their social roles and relationships” (Sethi & Seth, 2009). Managers apply these characteristics...
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...shape history rather than being merely shaped by it” (Turak). “Great leaders are not made but born with unique characteristics which allow them to rise to the occasion during difficult periods in history to overcome obstacles” (Great man theory of leadership). In other words, each person’s attributes are what make each person successful as opposed to external forces. House Path Goal Theory The House Path Goal Theory was developed by Robert J. House and has four different leadership behaviors. “Each leadership behavior aims to maximize worker outcomes by recognizing the impact of both environmental factors and worker characteristics in job performance” (The Path-Goal). The four leadership behaviors are achievement-oriented behavior, directive path-goal clarifying behavior, supportive leader behavior, and participative leader behavior. Achievement-oriented behavior is based on “setting goals that challenge employees” (The Path-Goal). Directive path-goal clarifying behavior is defining functions and expectations of employees so that there is not any confusion. Supportive leader behavior is “support[ing] a subordinate’s psychological well being” through “stress reduction and frustration mitigation” (The Path-Goal). Lastly, participative leader behavior is enabling subordinates to make decisions in hopes that being part of the decision-making process will lead employees to be more productive. Trait Theory of Leadership The Trait Theory of Leadership, developed by R.M....
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...Question 1.What options do manager have to turn individuals into Team Players? Discuss each. Let’s begin with the definition of team: A team is two or more people who combine their talents and abilities to achieve a specific goal or strings of goals. Also, a team, by definition, is made up people who are different only in their areas of skill and who are equal when they sit down together as a work group, although all teams are groups, not all groups are teams. Team players can make a difference to the effectiveness of an organization. A team is formed to take advantage of the power of synergy. Synergy means that the total is greater than the addition of its components. For example, let’s say that a group of four will individually produce for units, the four individuals may produce six or seven or even more units of work when they work as a team (American Management Association, 2006). Moreover, an organization can be kept running and maximize profits if there is team work. A team is a group whose individual efforts result in a performance that is greater than the sum of the individual inputs. A team player is an individual that can be relied on to do his or her part of the work and be relied on to complete tasks and work cooperatively with others. Team players must possess complementary competence, committed to a common purpose to work together and accountable for doing any work that contribute to achieving organizational goals. These are considered as characteristics of...
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...Introduction The issue of leadership is a crucial matter in every facet of life. From the small society, that is the home to the larger society, leadership is one word that cannot be overlooked. This paper is intended to access personal leadership readiness by analyzing the traits, behaviors and attitudes of leaders and using them to analyze my own personal leadership traits, behaviors, and attitudes as well as my general readiness for leadership. It will also give some recommendations for my personal development to assist me in closing the gaps acknowledged in my analysis. However, before we go into all that, let us try to define leadership. What is leadership? Leadership is not a term that’s easily or simply defined. For decades, scholars, business leaders, and organizational researchers have continually refined the definition of leadership—based on their findings and experience, and the latest real-world models and situations. The variety of their theories about leadership stems from leadership’s multidimensional nature (Yukl, 2006). Hence, I will define leadership the ability to inspire people by providing purpose, direction, and motivation, while operating to achieve the mission and goals to improve the organization. (Durbin, 2010). Accessing leadership Attitudes and Behaviors .Leadership attitudes and behaviors come as a dual relationship. There is the task-oriented and the relationship oriented attitudes and behaviors. The task-oriented Attitudes and behaviors...
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