...Organizational Behavior Forces MGT/307 Organizational Behavior Forces The first organization we examine is the Guardsmark Corporation. This organization is an international security contractor that provides security related services to its clients in the form of security officers to safeguard the assist and employees of each client. Based in New York, Guardsmark has clients in every state of the union and in five different countries. This privately held multimillion-dollar corporation has accomplished this by strong promotion of its mission statement, a focus on customer satisfaction, and superior service over its competition (Lipman, 2006). The Guardsmark mission statement must be read and signed off on by every employee each year. In the mission statement, Guardsmark devotes the company to quality service, integrity, continual improvement, and superior conduct by all of its employees (Lipman, 2006). Guardsmark also provides a company code of ethics, and sexual harassment policy that accompanies the mission statement. All employees also sign these documents yearly. These organizational commitments give the employees a working environment that they can feel relaxed in as well as a voice in the event of issues that may arise. These statements are not just created and hidden but rather displayed and purposefully made known to all employees. This helps retain employees in a market where external companies with higher paying positions would try to employee Guardsmark...
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...guidelines issued by an organization to its employees and management regarding ones conduct and behavior (Business Dictionary, 2011). Principles and standards are important, but they are also crucial in everyday life expectancy as well as his or her work setting. The function of a code of ethics policy is to provide its personnel, administration, board of directors, and others an orientation that abides by a business course of action, principles, and ethical standards. Each business should develop a code of ethics as a standard for his or her industry to abide by daily. It should concentrate on major factors important to the individually industry requirements. The honesty of an industry and its workers is essential to the general success of the organization as a unit. This evaluation focus is on Wal-Mart the number one fortune 500 company in the world. This process will include general information about Walmart including its mission statement, ethical system, and it putting into practice on an employee, management, or board of director level. This paper will also include information on modifying the existing policy, reactions expected from employees and managers, effects of organizational culture and the effect on the organization itself. History In 1962 the first Walmart discounted store became a reality in the state of Arkansas. Saving individual money to help him or her establish a better lifestyle was the central objective that the owner. Sam Walton had in mind when...
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...Section I: Goals and Responsibilities Step 1 - Mission Statement of the Credit Function Definition The mission statement is the statement of purpose. What is your department trying to accomplish? The mission is not a statement of your goals. Your goals are put into place to support the mission. The mission statement describes in what ways you are supporting or interacting in the overall company's mission. It defines your role in the unified vision. Illustration A Company with high margins and an aggressive sales growth target may have a mission statement like this: The mission of the Gorman Inc. credit department is to facilitate an annualized 20% growth in top line performance by assisting in the sales process. The credit department's role is to develop strong customer relationships by granting aggressive but appropriate credit limits and terms, easing the establishment of new accounts by processing applications quickly while protecting the margins by managing risk of loss represented by fraud, failure or severe delinquency Developing a Mission Statement Before a mission statement can be adequately defined, a general understanding of the environment or market in which your company operates must be obtained. In developing the mission statement, there needs to be a basic understanding of the following: A) B) C) D) E) F) Nature of the Marketplace Competition Location of your Customers Growth Plans Margins Internal Company Structure Exploring these areas will ensure...
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...A mission statement is a business’s way of stating why they exist and the goals they hope to achieve. A broadcast to the public of the core purpose, a statement that remains unchanged over time. “An organization’s mission statement defines what the organization is today-it’s purpose or reason for existence.” (Babnik, Breznik, Dermol & Trunk, 2014) “The American Red Cross prevents & alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.” (American Red Cross n.d.), is an example of a mission statement. The Mission Statement is the definition of the company, a short blurb that can be referred back to over the years to be a reminder of the purpose of the company. As Genaflek Marketing and RPZ Social Media Analytics merge into RPZ Social Media Marketing a mission statement will be most important in defining the new company. It should include the definition of ‘who’ they are as a company now, and ‘what’ plan they have for the future. Also providing a positive message showing respect to the history of Genaflek, but allowing RPZ Social Media Analytics to shine as the face of the future. “RPZ Social Media Marketing mission is to provide results-oriented advertising and marketing through all resources available. We provide strong marketing concepts and excellent customer services seeking to become a partner with our clients. We help your business formulate and execute a successful marketing strategy.”, is a possible...
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...------------------------------------------------- Week 1 Laboratory Part 1: Craft an Organization-Wide Security Management Policy for Acceptable Use Learning Objectives and Outcomes Upon completing this lab, students will be able to complete the following tasks: * Define the scope of an acceptable use policy as it relates to the User Domain * Identify the key elements of acceptable use within an organization as part of an overall security management framework * Align an acceptable use policy with the organization’s goals for compliance * Mitigate the common risks and threats caused by users within the User Domain with the implementation of an acceptable use policy (AUP) * Draft an acceptable use policy (AUP) in accordance with the policy framework definition incorporating a policy statement, standards, procedures, and guidelines Part 1 – Craft an Organization-Wide Security Management Policy for Acceptable Use Worksheet Overview In this hands-on lab, you are to create an organization-wide acceptable use policy (AUP) that follows a recent compliance law for a mock organization. Here is your scenario: * Regional ABC Credit union/bank with multiple branches and locations thrrxampexoughout the region * Online banking and use of the Internet is a strength of your bank given limited human resources * The customer service department is the most critical business function/operation for the organization * The organization wants to...
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...Organizational Development Organizational development is the foundation and core of any organization, be it non-profit or profit based. Organizational development is process that all organizations go through to develop what they are going to do and how they are going to do it. For example for a non-profit organization this process would include determining the executive board, realizing the mission statement and creating the by-laws the organization is going to be governed by. By completing this process a non-profit organization establishes who is going to govern the organization, explain the reason for why they are doing what they are doing, and creating rules and regulations that will govern the board, as well as members’ actions. As organizations change so does the organizational development of the organization; this is called organizational assessment. A theory of organizational assessment is the Theory of Change which states that “a cycle of stability and consequent change is imminent always in the life of any organization”. There are three steps to this theory which include identifying the need for change, making the change and then readjusting to the change in the way business is conducted. With the above used example of a non-profit organization often times there is a need for change in leadership of the board, the need for a different officer is recognized, a new officer is elected and then there is an adjustment period learning the leadership style of the...
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...problem: Elements of stress and other factors do contribute to such a situation. The environment can also be a contributing factor, Here are some points that may lead to this situation: lack of precision in the assignment of roles and responsibilities, poorly-distributed workload, too many bureaucratic procedures and a lack of decision-making autonomy among staff, centralized and depersonalized organizational culture, a work environment where employees and groups of employees are isolated, encouraging mutual suspicion and intentional disregard of various forms of workplace discrimination, and finally a lack of job security caused by precarious employment. Alternatives: 1- Write a comprehensive policy statement. 2- Developing a written violence prevention plan. 3- Violence prevention program education and training. 1-Write a comprehensive policy statement: Once a workplace violence program is ready to be implemented, agencies must decide whether to issue a written policy statement. Among the advantages of issuing a statement are: • It informs employees that the violence policy covers intimidation, harassment, and other inappropriate behavior that threatens or frightens them; • It encourages employees to report incidents; •...
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...readers need to be given the contextual information they need to fully comprehend the IT Strategic Plan. Basic Points: • Length of Part One: Write no less than two and no more than five double-spaced pages. Content should be clear and concise. • Narrative Form: Describe the background of the organization in narrative forms, which is more engaging for outside readers. • Fictional or Real The organization may be based on a real one or may be completely fictional. If you have ever considered a start-up, this is a great opportunity to put your ideas to paper! • Factual: The background description should include factual information about key aspects of the organization’s global environment, organizational structure, and IT values (see below for complete description and expectations). Content Will Include: Global Environment: In addition to the following items, include anything about the external environment that comes up in the strategic planning process. Such items can include, but are not limited to, competition or possible competition in the market, the need (or pressure) to outsource, whether relating to the given organization or the market (call centers, customer service, manufacturing, etc.). Confine the description to the organization’s unique, local situation in the present global economy. Issues affecting ALL organizations should be ignored. • Size and Type of Community: What is the size and type of...
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... and organizational objective in an organization. Describe the strategic planning in organization. Overview Resources provide the raw material, but organizational infrastructure provides the catalyst that allows innovation to occur. People individually and in groups promote innovation based on how the infrastructure responds to those new, troubling, and sometimes off‐the‐wall ideas. Overview While innovators generally become passionate about pursuing a particular activity, some minimum level of infrastructure support is absolutely essential for them to move forward. forward The infrastructure must find a way to accommodate the innovation process, or innovation will not take place. The organizational infrastructure issues are : Mission The mission of an organization is a general expression of the overall purpose of the organization. It broadly defines the scope and boundaries of the I b dl d fi h d b d i f h organisation, which should be in line with the expectations and values of major stakeholders. Mission Written declaration of a firm's core purpose and focus which normally remain unchanged, whereas business strategies and practices may frequently be altered to adapt to the changing circumstances. Some organizations find it helpful to provide a concise and clear written statement of their broad objectives. Whilst such statements are called different names, most find the term mission statement to be the most suitable . Why have a mission statement? It...
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...Strategy Implementation Meaning and Steps in Implementing a Strategy Strategy implementation is the translation of chosen strategy into organizational action so as to achieve strategic goals and objectives. Strategy implementation is also defined as the manner in which an organization should develop, utilize, and amalgamate organizational structure, control systems, and culture to follow strategies that lead to competitive advantage and a better performance. Organizational structure allocates special value developing tasks and roles to the employees and states how these tasks and roles can be correlated so as maximize efficiency, quality, and customer satisfactionthe pillars of competitive advantage. But, organizational structure is not sufficient in itself to motivate the employees. An organizational control system is also required. This control system equips managers with motivational incentives for employees as well as feedback on employees and organizational performance. Organizational culture refers to the specialized collection of values, attitudes, norms and beliefs shared by organizational members and groups. Follwoing are the main steps in implementing a strategy: Developing an organization having potential of carrying out strategy successfully. Disbursement of abundant resources to strategyessential activities. Creating strategyencouraging policies. Employing best policies and programs for constant improvement. Linking reward structure to accomplishment of results. Making use of strategic...
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...Running Head: Policy Statements 1 Policy Statements Kevin Corey Western Governors University Policy Statements 2 Internationally security techniques and standards, such as ISO 17799, establish guidelines that organizations must implement in order to maintain information security. Information must be protected from those without a readily need to know to perform organizational business functions. Unauthorized access to information can have a detrimental impact on an organization from a legal and operating perspective. One of the primary preventive controls that provide an organization with many operational benefits is continuous log management policies. In addition to helping solve network security related issues, logs can be extremely beneficial in identifying unauthorized access and behaviors. Security logs assist in identifying policy violators, fraudulent behavior, real time operational problems, and provide necessary data to perform auditing, transaction back tracking and forensic analysis. In addition to the many benefits of having policies in place for continuous log analysis, standards and regulations have increased business awareness of the requirements for archiving and reviewing system logs as part of daily continuity. Some of the influential regulations that reference log management and other information security task include the following. • Federal Information Security Management Act of 2002 (FISMA) requires entities to ensure the development...
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...clients require further mentoring to provide them with the skills required by law to live independently and also for the aging out of foster care population. The services Royalty House provides to the homeless youth population are 24 hour emergency shelter, transitional housing, residential substance abuse treatment for clients and their families, parenting classes, shelter for teen parents and their children, anger management classes, educational programs to obtain a GED, workshops to learn a trade, classes to earn a degree, basic behavioral health services, and referral services for assistance not provided by this organization. Services and referrals are extended to those in the community who call in for help. Royalty House Mission Statement: To improve the quality of life of homeless teens and their families by providing services, community education and involvement, advocating the needs and rights of the homeless teen population and coalescing with other advocating...
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...retain any form of ownership in the company. 2. How did Elm City Market gain ideas for the organizational structure of their co-op? The original leadership team for Elm City Market visited other co-ops in New England to gain ideas for the organizational structure of their company. These other co-ops were very willing to share financial information and organizational charts with Elm City Market to aid in the start-up of their organization. 3. Why did the founders of Elm City Market feel a co-op would better serve their community than a grocery store with a different organizational structure? The founders of Elm City Market believed that the co-op model gave local vendors more of a voice in the organization. By actually having ownership in the company, vendors are more connected to the organization. Because so many local vendors own Elm City Market and many of these members are also employees within the market, it gives the local community complete ownership of the market and a sense of pride in seeing the organization succeed. Quiz 1. Which of the following tasks would not likely be completed by a member of the board at Elm City Market? a. creating a budget b. making a general policy decision c. creating a work schedule for a new employee d. reviewing financial statements Answer: c Explanation: The board at Elm City Market deals only with setting general policy for the market, reviewing financials, and approving budgets. The board does not take part in the...
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...Management from JBIMS, Mumbai University IT experience across 3 organizations since 1985 Exposure in Manufacturing and Banking domains Career shift from technical to HR to operations Responsible for key client relationships and HR Currently working as Director for Nucsoft Ltd. Tuesday, 29 July 2014 Self Introduction Adjunct Faculty, Project Guide and Mentor at SIMSR Guest Faculty at FCRIMS, CIMSR, SSCMR and UBS Visiting Faculty for Compensation and Benefits at RIMSR, OIM, ITM, RGCMS and GNIMS Visiting Faculty for Organization Theory Structure and Design at RGCMS Visiting Faculty for Managing Change through Organization Development at SIESCOMS and OSB Visiting Faculty for Management Functions and Organizational Behavior at SIESCOMS and ITM Tuesday, 29 July 2014 About Nucsoft Started operations in Mumbai in 1994 Focus on BFSI Domain 350+ team and ISO 9001:2008 certified company Onsite/Offsite/Onshore/Offshore Software development and Production support Resourcing, Projects, Products and Solutions Major clients – Citi, HDFC Bank, Barclays, FICC, L&T Finance, ABFL, SBI Life, BSLI, KLI, HP Domestic operations in Mumbai and Overseas operations in London, UK and New Jersey, US Tuesday, 29 July 2014 Compensation and Benefits – Syllabus & PoA HR Philosophy and Approach – Lecture I Job Design, Job Analysis and Job Evaluation – Lecture II and III Reward Strategies and their elements – Lecture IV Understanding...
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...of Business Buenaflor, Kricia Angela M Business Research Methods (Writeshop) Title: Impact of Organizational Climate on Job Satisfaction among Academic Staff in Metro, Manila Part I: INTRODUCTION OF THE STUDY 1.1 Background of the Study 1.2.1 General context of the problem Despite these scattered efforts on job satisfaction among Academic Employee in the Metro Manila, there is a gap of research on the subject interest in Metro, Manila. Importantly in relation to their organizational climate, therefore, why this study is considered necessary at this time. 1.2.2 Description of the situation by which problem arose and developed. An earlier study by Kestetner (1994) showed that almost half of new educators leave the field during the first five years of their employment. This is expected to be of great concern to all employees because unhappy and dissatisfied employees may translate into poor performance and high staff turnover. 1.2 Initial Review of Related Literature (Five Gurus) 1.2.1 Previous studies’ results and findings related to the problem 1. Research has increasingly examined a global index representing a single strategically focused climate (e.g. a climate for service or a climate for safety) or has focused on a set of climate dimensions (Ostroff et al., 2007) 2. Studies have tended to focus on either psychological or organizational climate on individual outcomes. This is an important omission because employee’s attitudes may not only...
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