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Personal Narrative: Accepting A Car

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I contacted her, to notify her car was ready. The car was not turned in personally because she said, “I’m a very busy person.” The next day, she contacted me to let me know, she was going to pick the car up. I had left the key in the office and asked my neighbor to turn in the keys to her. Days later, she contacted me and told me “the key was not the correct one” I replied to her, “no other key can turn on the car, that key is made specifically for your vehicle.” She replied the key is not the right one because the key did not look like the one she gave to us because the symbols were rubbed off. I offered to purchase her a new remote case for her car. She accepted. I did purchase her a new remote case because she was not satisfied and I wanted

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