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Planning for Direct Marketing

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Submitted By kenjihoe
Words 2034
Pages 9
Introduction
David Delorean, the marketing manager of BK Bank. The directors of BK Bank had a meeting and they decided to reverse a key decision of three to four years ago. In the same time, they had concluded that, they need to increase the revolving credit account base urgently and this task fallen to David to resolve. Therefore David may figure out the problem and solve it base on his experience.
First, David needs to found out what is the main problem that causes the sales decreases. Besides that, he have to carefully planned, detailed marketing and direct marketing objectives. Thus he has to use their current data base to seek for customers that they need to put more efforts on it. Following he needs to calculate the net present value of the BK Bank.
Moreover, David should figure out how their staff doing in Direct Marketing due to there is so many competitors in the market so they have to provide better services to attract more customers. Direct marketing is the most profitable technique, which can directly reach to customers in the shortest period.
Lastly, David is required to come out with some new strategy to implement into the BK Bank to retain the existing company and recruiting new customers as well. By retain and recruiting customers may help to increase the sales of BK Bank.

Planning for Media, Direct and Online Marketing
Question 1 -Key Issues 1. Market Maturity
High profits business has a high demand in the market, so that there is more company start entering the market by doing the same business as BK Bank. For example, TSB and the building societies who entering the so soon the market will break into different sectors. In the same time, too much of competitor will lead to market maturity yet it will be difficult to continue with the business because when business has reach its mature stage and the growth of business will slow down.

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