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Program Management Office

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Submitted By DMADZIMA
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THE Project Management Office (PMO)
Prepared by: Dzingwa Madzima June 2010

1

Overview
• • • • • • • The What and Why of PMO’s Starting a PMO Types of PMO’s PMO Roles and Responsibilities Executive Buy-In PMO Best Practices Telecel Zimbabwe PMO

2

The What and Why of PMO’s

3

Enhancing Your Bottom Line By Investing In Better Project Management
Increasing Throughput Rate
Strengthening the weakest link Achieving higher customer satisfaction Identifying the bottlenecks

Reducing the program delivery interval

Becoming the service provider of choice

4

What Is a PMO Exactly?
59% of respondents said PMO means project management office; 12% said it means program management office.
Study by Brian Hobbs PMP and Monique Aubry

“An organizational unit to centralize and coordinate the management of projects under its domain. A PMO oversees the management of projects, programs or a combination of both.”
A Guide to the Project Management Body of Knowledge (PMBOK® guide), Third Edition © 2004, p. 17

In each organization, the definition of a PMO may vary in name and by function, but it essentially centralizes, coordinates and oversees the management of projects and programs.
Article by Bud Baker, Ph.D. PMI Network, June 2007

5

The Project Management Office (PMO)
A PMO is a centralized organization dedicated to improving the practice and results of project management.


• Some PMO initiatives are minimal, involving part-time staff.
• Other initiatives involve huge infrastructure, with rigid centralized planning, control and methodology. • An organizational entity created to assist project managers in achieving project goals. • A PMO is a group of people with a mission to support project managers in the successful launch, implementation, and completion of projects.

• Provides an opportunity for project managers to develop professionally more quickly than most could ever

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