...allowing for total organizational optimization. In an organization recognized for excellence, those departments are aligned so that the whole is actually more effective than the sum of the departments. Riordan Manufacturing, Inc. Riordan Manufacturing Inc. is a plastics manufacturer who specializes in plastic injection molding. The company is a fortune 500 company which is completely owned by Riordan Industries. The company is located in San Jose, California. Riordan Manufacturing has cutting edge research and development and the company’s Six Sigma and ISO 9000 certifications make this company a high quality focused organization (“Riordan Manufacturing, Inc., 2013”). Organizational Model The company uses a tall hierarchy or bureaucratic chart as their organizational model. This is said to be the organizational structure of Riordan Manufacturing due to the fact that the company has a CEO at the top level of the organization and numerous levels of management afterward. Riordan Manufacturing tends to be a complex organization that utilizes a long chain of command, similar to that of the military. Riordan’s management structure outlines many different ranks and each rank controls a minim area within the company. The organizational structure used by Riordan Manufacturing appears to be the most beneficial for the company because of the size of the company and also because there is a much more personal supervisory control over the employee. Also this structure is more authoritative...
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...performance and their response to their work, supervisors, and customers. The organizational culture at Riordan incorporates fairness, trust, dedication, innovation and teamwork, disability accommodations, performance evaluations and employee benefits. Riordan is an organization that strives to provide solutions for their customers’ needs by exceeding their expectations. Riordan is considered a superior company but, like other companies, they must learn when and how to implement change effectively 9. Select the most appropriate channels to communicate the change to the employees, and explain why you selected these channels. Communication Plan Communications is vital when trying to raise the level of understanding in Riordan Manufacturing during implementation of a change. To deliver information regarding the change effectively it is essential to use multiple platforms or media resources to communicate the same message, and determine who will communicate the Riordan Manufacturing need for change. President and CEO, Dr. Michael Riordan, is the most effective communicator- employees need to hear about upcoming changes from their direct supervisor. One of the biggest concerns will be developing written messages that will define organizational values and principles, and set the expectation for the employees to accomplish the proposed strategies, meet expectations, and achieve organizational goals. The messages should explain the nature of the upcoming change, the process...
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...Organizational Design and Change Recommendation Melvyn Lopez University of Phoenix GMGT/591: Seminar in Global Management James B. Jordan August 17, 2006 Organizational Design and Change Recommendation The formal structure of a company, a component of the company's internal environment, determines how its activities are conducted. The formal structure also determines how authority and communications flow from management to employees. An integral part of the expansion of Riordan Manufacturing to Germany involves the selection of an organizational structure that allows the firm to operate effectively in the new environment. Variations in structure are determined by the tasks a company performs, how management wishes to perform them, and external factors. External determinants include customer demands, competitors' strategies, and government regulations. Implementation of the structural change in Riordan Manufacturing can be assisted by change in the structure of the organization as reflected in its organizational chart. The company’s managers can greatly facilitate the implementation of new strategies by changing reporting relationships, creating new departments or business units, and providing the opportunity for autonomous decision making. Because no single organizational design suits all circumstances, managers at Riordan Manufacturing must carefully consider their company's situation, strategy, environment, age, size, and technology, in Germany before...
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...A vital asset in the world today is the organization structure main purpose of job tasks and coordination. Riordan Manufacturing decided to make changes to the company’s customer management system and has left the task up to individual employees to be the consultants. The company has also decided to form a formal system to manage their customer data. By creating this organizational structure managers will control and delegate assignments to employees starting from the top level down. Changing the informal organizational structure that created more than one boss will cease to cause huge confusion among employees. The most effective organizational structure for Riordan Manufacturing to focus on a customer management system would be the functional structure known as the chain of command. The functional structure starts from the top level executives and extends to the lowest echelon with clear understanding on who reports to whom, and only reporting to one person. Then provisional on the level of deciding power Riordan will set rules on the power limits starting from the bottom to the top for chain of command implementation. Organizational planned change can reach company goals rapidly with the managers identifying new outcomes and objectives. Managers will have a group of leaders to oversee the change and gather the progress and view if any recommended changes. Employee’s emotions will be taking into consideration when executing any new implementations necessary to meet the company’s...
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... Change Management The company was founded by Dr. Riordan, a professor of chemistry he started Riordan plastics, Inc in 1991. Riordan Manufacturing is a global plastics, medical supplies, stents, automotive parts, appliance manufacture's parts, airplane parts, and beverage containers manufacturer. Riordan has 500 employees with a projected annual earnings of $46 million and a fortune of 1000 enterprises with revenues of $1 billion. Riordan Manufacturing has 4 worldwide locations Albany Georgia, Pontiac Michigan, Hangzhou China, and the company headquarters in San Jose. In the following paragraphs we will be describing formal and informal power structures, the effective organization structures, effects on employee behavior, the characteristics of employee behavior, potential sources, and a evaluation of Riordan Manufacturing. Formal and Informal Power Structures Riordan Manufacturing is formed by a formal and informal power structures. Riordan, formal power structure was established in the corporation to recognized the organizational chart and legitimate power which correspond to the formal authority that controls organizational resources in the corporation. Riordan informal power is divided into individual departments, each department is led and managed by an employee who has more knowledge than others in that department. The power and political structure of Riordan Manufacturing influence their employees behavior by collaborating and involving...
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...communication plan for Riordan Manufacturing, an organization that has identified the need to implement a formal customer information system to be used by all employees. To create these plans, Team C reviewed Riordan’s intranet site to understand better different aspects of the organization. Discussed below under the change management plan are the current power structures identified in the organization, structures necessary to implement change, characteristics of the company culture, and the effect of these on behavior. In addition, potential sources of change resistance, implementation strategies, and measurements of success will also be reviewed. With the communication plan, appropriate communication channels, potential barriers, and strategies to overcome those challenges are identified. An e-mail to every employee will detail the changes to the customer information system and the areas that will be affected. The e-mail will explain why the change is needed and the urgency for its implementation. Change Management Plan Formal and Informal Power Structures Riordan Manufacturing is made up of formal and informal power structures. The formal power structure prevalent in the organization, and identifiable through its organizational chart, is legitimate power, which “represents the formal authority to control and use organizational resources based on structural position in the organization” (Robbins & Judge, 2011. p. 422). An informal power structure in place is expert power...
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...and Communication Plan Introduction Riordan Manufacturing has requested team alpha as consultants to implement a single customer managing system. Team alpha must create a management plan, since the company does not have a formal management plan in place. Secondly, the team will devise a communication plan for Riordan Manufacturing. The management and communication plan will include outline details of each system. A conclusion at the end of the paper will explain why this would an optimum plan for Riordan Manufacturing. Change Management Plan Since Riordan Manufacturing does not have a formal customer managing system for their employees, Team alpha must first create a formal power structure that informally empowers all employees effectively. The management plan will examine the business culture, employee’s behavior, and employee’s resistance. Backup strategy implements are included at the 12-month period if the primary power structure fails. First, team alpha will discuss their primary power structure. Current Formal and Informal Power Structures The current power structure at Riordan Manufacturing based on the principle of using controlling force to motivate their employees. The company uses threatening tactics with negative write-ups or even termination. This type of formal power structure is a coercive power structure. The negative formal power structure creates low morale and job satisfaction, which is an informal power structure (Robbins, 2013). Low job satisfaction...
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...Introduction Many companies set out to be the best in the field that they are in. The Riordan Manufacturing Company is no different. They have set high goals to be the leaders in their industry and have strong strategic planning to help back this up. They are a company strives to put their people and consumers first and by doing so have been able to be leaders in their industry. They have a clear mission and vision of what it will take to be the best and have strived to be leaders in their field in all aspect of their business. The Riordan Company is built their reputation on good customer service and doing what it takes to have great employees that are all working for the same thing. Mission and Vision The Riordan Company has set them up for success by understanding what it will take to be leaders in their field. They feel that strong business values are important and they are striving to reach the goals they have set forth for themselves. Being a global plastics manufacture can be a tough business to be in and to be successful the Riordan Company realizes that then need to use tools such as six sigma to help them out in problem solving as well as business decisions making. They have set standards such as meeting or exceeding the ISO 9000 standards for great business practices to insure that the products they put out will be the best on the market. They have a strong R-Dbase to help them have the latest and greatest products out on the market. They understanding the importance...
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...Communication Plan July 29, 2013 MGT/311 Change Management and Communication Plan Riordan Manufacturing has recently decided to make a big change to their organization’s customer management plan. This change and this new system will require all employees to use one customer management system, and will take a great deal of planning to implement these changes. In order to ensure this process goes as smoothly as possible it is important to start with a change management plan. Within the change management plan many different vital topics will be discussed. Such as the different power structures inside the organization, the different company characteristics, and the strategy to implement the changes that will be taking place. The next step is to discuss the communication plan for the proposed change management plan. Last, it would be valuable to develop the message based off of everything that has been discussed. The current formal power structure in Riordan Manufacturing is a chain of command. The chain of command power structure has a line of authority that stretches from the highest-ranking leader in the company all the way down to the lowest, defining who answers to whom, and who has final say in a situation. This will result in a very structured work environment in which each employee understands who they have authority over and who has authority over them. The informal power structure is a team-oriented working environment. This results in close communities that emphasize...
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...MGT/311 Change Management and Communication Plan Riordan Manufacturing has recently decided to make a big change to their organization’s customer management plan, changing to a new system will require all employees to use one management system, and will take a deal of planning to implement these changes. To ensure this process goes smoothly it is important to start with a change management plan. When changing management plans one must remember there are many different vital topics to discuss, such as the different power structures within the organization, there are different company characteristics, and strategies to implement many of the changes will be taking place. Next is to discuss the communication plan for the proposed changes to the management plan. Last would be valuable to develop the message based off of everything that has been discussed. Current formal power structure in Riordan Manufacturing is a chain of command. Chain of command power structure has a line of authority that is stretched from the highest-ranking leader in the company down to the lowest; one thing is defining who answers to whom, and who has final say in a situation. The result is a very structured work environment in which each employee understands who they have authority over and who has authority over them. An informal power structure is a team-oriented working environment. One result is a close community that emphasizes teamwork and communication to accomplish tasks, but can also result...
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...Riordan Manufacturing has two different types of power structures. The first power structure is the formal power structure. This structure is clearly seen through the organizational chart. The chart shows legitimate power from the CEO down. The informal power is also seen through the organizational chart, and it is expert power. This divides the departments into groups that let that group show the strengths they are good at. These structures will influence employee behavior because they will have to work between departments and with others to achieve the task they have or goals they are trying to reach. Riordan Manufacturing has a goal ahead of them that they are trying to reach 50 million dollars in revenue. The most effective organizational structure to reach this is bureaucracy. Bureaucracy will keep everything with the people who specialize in their particular field. By doing this the goal for their sales can be achievable because the best people will be working in the areas that they belong. This structure will also prevent duplication of work. Employee behavior should increase because those who crave work within their expertise will be given that opportunity. It is a chance to do something they thrive in. The only negative effect will be those that have worked in the field for so long may need to take a back seat for a while until the bureaucracy has proved efficient. Riordan is an organization that strives for excellence. They do so by...
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... MGT/311 May 18, 2014 Team D’s Change Management Plan Outline I. Introduction - Jessica A. Brief description of Riordan Manufacturing and company’s functional dilemma 1. Riordan Manufacturing’s need to change customer management plan system. 2. Team D’s proposal of bureaucratic organizational structure and brief description of outline contents. II. Riordan’s Current Power Structures and Effects of Employee Behavior - Formal power structure –Legitimate Power 1. Informal power structure-Expert Power A. Current Political Structure’s Effects On Employee Behavior 1. Employee resistance to share knowledge or files 2. Improper training by management 3. Loss of employees refusing to conform to managements structural changes III. Most Appropriate and Effective Organizational Structure for Riordan - Bureaucratic Organizational Structure 1. Customer information is stored in one location 2. Specialization of Operating Tasks Are Routine and Easy to Follow 3. Structure promotes efficiency and reduces confusion IV. Potential Effects of the Selected Structure on Employee Behavior - A. Disgruntled Employees disappointed by dramatic change 1. Possible feeling of insignificance due to change 2. Communication issues transitioning...
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...Riordan Manufacturing Management Change Plan MGT 301 Section I: Change Management Plan Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior? The formal power structure in the organization consists of the top management staff run by the President & CEO, followed by the Executive Assistant, Senior VP-R&D, and the Chief Operating Officer. The informal power structures would be the employee work force and their ability to generate profits for the company. The power and political organizational structure might affect employee behavior on how strict the company is on its standards and regulations. When the employee is supervised and reviewed on the performance then the employee might feel the responsibility to keep up and do a good work in order to keep the job and generate good reviews. According to Robbins and Judge (2013) organizational structure is defined as how a job tasks which is formally divided, grouped and coordinated. There are six key elements; work specialization, departmentalization, chain of command, span of control, centralization, decentralization, and formalization. Riordan Manufacturing operation is based on the effective bureaucratic structure this standardized processes effective in the ability for all 500 employees to be synchronized at the same level regardless of the hierarchy. The manufacturing plants are divided in three different specific...
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...Management Plan Date Instructor Change Management Plan Introduction: In current dynamic business world, the only static thing is change. Organizations have to deal with great variety of changes across the year. With passage of time, intensity of competition amongst business organizations has increased. At the same time, need for changing as per business needs has also arisen. Case for Riordan Manufacturing has also not been different. Right now, the company is lagging far behind in customer service and communication process as they do not have proper system to record details of their customers. This has hampered their growth and development in the past and managers have realized that they must have proper communication plan in place to achieve small and long term business objectives. This particular paper shall talk about planning process in the organization in order to form proper communications plan for better customer service. Current formal and informal capital structure in organization: Organization’s hierarchy does not have a problem in Riordan Manufacturing. They have extremely talented pool of diverse workforce. But biggest problem in current system of communications is that they do not have integrated and centralized system which could store all relevant details about the customers. Maintaining and management of database is extremely important as managers’ role is not just to procure new customers for the organization but also to maintain relationship...
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... MGT/311 May 18, 2014 Team D’s Change Management Plan Outline I. Introduction - Jessica A. Brief description of Riordan Manufacturing and company’s functional dilemma 1. Riordan Manufacturing’s need to change customer management plan system. 2. Team D’s proposal of bureaucratic organizational structure and brief description of outline contents. II. Riordan’s Current Power Structures and Effects of Employee Behavior - Formal power structure –Legitimate Power 1. Informal power structure-Expert Power A. Current Political Structure’s Effects On Employee Behavior 1. Employee resistance to share knowledge or files 2. Improper training by management 3. Loss of employees refusing to conform to managements structural changes III. Most Appropriate and Effective Organizational Structure for Riordan - Bureaucratic Organizational Structure 1. Customer information is stored in one location 2. Specialization of Operating Tasks Are Routine and Easy to Follow 3. Structure promotes efficiency and reduces confusion IV. Potential Effects of the Selected Structure on Employee Behavior - A. Disgruntled Employees disappointed by dramatic change 1. Possible feeling of insignificance due to change 2. Communication issues transitioning...
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