...is good (case study) FOM September 6, 2014 utban ali I13-0862 September 6, 2014 utban ali I13-0862 Q1.As the top managers of the company what types of issues might Bert and john have to deal with? Be as specific as possible. What management functions might be most important to them? Why? A1. The number of issues and problems they might face may vary from time to time as they depend on a number of things. As the top managers of the company they have to make very important and big decisions such as which market are they going to target and also which partners they have to cooperate. They might face issues relating to communication as if a company wants to progress the top managers have to make sure that their message is delivered to the employees and also that the message of employees is delivered to them. Effective teamwork depends on a culture of open communication, where superiors and subordinates can freely discuss progress and problems. Employees who feel that their bosses are distant or somehow “off limits” have a tendency to make mistakes that could have been avoided had parties felt more comfortable talking to each other. Being Leaders they are often responsible for helping build unity between staff members. It can take a bit of time for workers to develop trusting relationships with one another, and the role of a supervisor or managers is to set the proper framework to encourage these relationships to grow. The most important management function...
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...Managers and what they go through Amber Pease South University Online Instructor: Antoinette Kohlman Managers and what they go through Being a Manager at Kroger entails a lot of work. A manager must be able to plan for the future effectively and be able to predict what would be the best decision for the store and the business to be both productive and run like it is supposed to. A manager must be able to set up resources that will help the company achieve the plans that will better the business as a whole. Even through the business part of being a manger, a manager must also step up and build positive relationships with all of the workers, make sure that the workers are aware of the plans to better the business and how they can help to obtain the goals of the business. When a manager makes plans for the future the manager must analyze the current situation of the company and develop goals to help the company strive to be better. After the goals are made up then the manager must evaluate and implement a plan to take action on the goals that will make the business better for the company. While the actions are taken place on the plans for a better business, then manager must then receive and monitor feedback from the course of action taken to see what should be done next. If the manager receives good feedback than the decisions made were obviously good ones, if the feedback was not good than a different course of action needs to be planned. If the feedback was both...
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...succession planning. Project Manager – How so? President & CEO – I experienced professional growth in the company, and I suspect that others would like to grow in that same manner. I would have liked a defined career path and the ability to track my progress for meeting the requirements. Knowing where the openings are and what skills it takes to fill the positions would have made it much easier to advance. Project Manager – I understand. It seems the system tracks the answers in performance reviews as well as the training courses each employee completes. President & CEO – Yes, exactly. Those records would be entered into the system by the employee. Each employee could see progress in the system and plot a course. I know everyone does not want to be the president of the company and are content in the current role, but those that want to grow will stay with the company instead of leaving to grow elsewhere. Project Manager – I appreciate your time. Is there anything else you would like to share? President & CEO – Yes. We have had great success with the financial integration, and I expect a full six months more of savings than was originally calculated due to the time savings in the automatic calculations. The people time saved with calculation speed in the system was near to six months less time required for reaching the return on the investment point. The automatic calculations make the time a bit more in savings. Project Manager – Thank you. I will have a report...
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...data-mining giant like Google can do, it began analyzing performance reviews, feedback surveys and nominations for top-manager awards. They correlated phrases, words, praise and complaints. Later that year, the “people analytics” teams at the company produced what might be called the Eight Habits of Highly Effective Google Managers. Now, brace yourself. Because the directives might seem so forehead-slappingly obvious — so, well, duh — it’s hard to believe that it took the mighty Google so long to figure them out: “Have a clear vision and strategy for the team.” “Help your employees with career development.” “Don’t be a sissy: Be productive and results-oriented.” The list goes on, reading like a whiteboard gag from an episode of “The Office.” “My first reaction was, that’s it?” says Laszlo Bock, Google’s vice president for “people operations,” which is Googlespeak for human resources. But then, Mr. Bock and his team began ranking those eight directives by importance. And this is where Project Oxygen gets interesting. For much of its 13-year history, particularly the early years, Google has taken a pretty simple approach to management: Leave people alone. Let the engineers do their stuff. If they become stuck, they’ll ask their bosses, whose deep technical expertise propelled them into management in the first place. But Mr. Bock’s group found that technical expertise — the ability, say, to write computer code in your sleep — ranked dead last among Google’s big eight. What employees...
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...The Manager as a Person Calvin H Cole III BUS 201 Dr. Amanyraoufpoor November 23, 2009 The Manager as a Person Why does the same retail store as another, within the same market area as another, do so much better than the first? The company is the same, the merchandise is the same, customers are the same, and prices are the same. The only thing different are the people who work in the two stores and the people who manage the two stores. Employees are the same almost anywhere you go. Some are hard workers, some are lazy, some are always on time, some are always late, some want to be at work, and others never want to be at work. What makes the difference between the two stores are the managers and their ways of managing. What makes manager’s different are their values, attitudes, emotions, and culture: The manager as a person. There are many things that make us become the person we become in life. These things include family, friends, special moments, tragic events, and just plain old every day life. All of these things help us decide who we are and what we become. Within each of us are values. Values are the ideas we have and that helps us to believe what is good, right, desirable, and beautiful as a society (Jones & George, 2007a, p. 60). These same values are what makes managers decide to manage the way they do, and make the decisions they make everyday to run a business. Their values are what makes them behave the way they do and the basis...
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...conversation between a manager of a shop and two trainees. The language each of them uses is different and shows the different levels of authority they have. The manager seems like he has the most power out of the three. This could be because he knows what he is doing and what is going on therefore has automatic control. This is shown by him talking the most out of the three which shows that he is mainly leading the conversation which shows authority. When Josh is speaking he has an informal register and is very abrupt and blunt when he speaks, and example of this is when he replies simply “cool”. This could be a type of covert prestige, where Josh is purposely trying to talk less formal. When the manager is talking to Suzie he is a lot more polite to her than he is to Josh. for example he says to Suzie “I’d like you to…” but he says to Josh “I want you to…”. This could be seen as a type of sexism as he is more polite and kinder to Suzie and he is kind of asking her whereas when he is talking to Josh it is like he is commanding him. Suzie is more polite when she speaks for example saying “that’s fine” to the manager and reassuring him which is a lot kinder than what Josh said. Suzie is also...
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... Ethical behavior is doing what is against the unethical like doing what is opposite of ethnical like a management who is ethnical will do what is wrong or cross their limits, there are few reason that most of managers to that kind of things like the areas like Authority, Power. Handling information, Influencing the behavior of other and Setting goals, well where the company owners are expecting for the managers to be trust full and have a good relationship with their employs but that wouldn’t help them. Some of examples that unethical managers do is like taking there workers out for dinner and treating them out for their personal reasons and if the workers refuse they will keep a eye on them because they have the power and authority to do so or even using a really expensive company things for their personal reason like using a company jet to fly to a city and then come back straight but instate of that they fly to their hometown and that wrong to do so. Where ethical managers will do what is right with the company rules and no using the company property for their uses or using their power to do what they want in the company or ask their works to do so, and be a fair and loyal manager to their workers and giving bones to who works for and no looking at the persons look or anything else. Managers must also be careful to behave ethically in the way they influence the behavior of others, especially those they supervise. If they are enthical managers they can make the works do something...
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...GOOD STORY 1. As the top managers of their company, what types of issues might Bert and John have to deal with? Be as specific as possible. Which management functions might be most important to them? Why? Ans.: As top managers of the company, Bert and John have to set goals and make organization-wide decisions like analyzing sales figures, setting prices, organizing advertising campaigns, explore different marketing strategies etc. As top managers they might face the following issues: defining leadership style, uncertainty, sales and marketing, communications, motivation, etc. Planning and organizing might be most important to them because as top managers of the company, they must make decisions, set goals and create strategies for achieving them. And also Bert and John have to arrange and organized their activities to achieve the stated goals. 2. Using descriptions from the case, describe Bert and John’s managerial style. Would this approach work for other organizations? Why or why not? Ans.: Bert and John were managing the company based on their personal and business philosophy of simplicity, humor and humility. Yes this approach can work for other organizations because it promotes the company’s culture and also it makes the employees feel that they are part of the company. 3. How do you think the company’s motto “Do what you like. Like what you do” might affect how managers manage? Be specific. Ans.: The Company’s motto “Do what you like. Like what you do” might affect which...
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...Kenneth Blanchard & Spenser Johnson – THE ONE MINUTE MANAGER Read a Story That Will Change Your Life! The One Minute Manager is an easily read story which quickly shows you three very practical management techniques. As the story unfolds, you will discover several studies in medicine and the behavioral sciences which help you to understand why these apparently simple methods work so well with so many people. By the book’s end you will also know how to apply them to your own situation. The book is brief, the language is simple, and best of all ... it works! That’s why The One Minute Manager has become America’s national sensation, featured in People magazine, and on The Today Show, The Merv Griffin Show, and other network television programs. 1 Kenneth Blanchard & Spenser Johnson – THE ONE MINUTE MANAGER Books by Kenneth H. Blanchard, Ph.D. MANAGEMENT OF (with Paul Hersey). ORGANIZATIONAL BEHAVIOR: UTILIZING HUMAN RESOURCES ORGANIZATIONAL CHANGE THROUGH EFFECTIVE LEADERSHIP (with Robert H. Guest and Paul Hersey). THE FAMILY GAME: A SITUATIONAL APPROACH TO EFFECTIVE PARENTING (with Paul Hersey). PUTTING THE ONE MINUTE MANAGER TO WORK (with Robert Lorber, Ph.D.). Books by Spencer Johnson, M.D. THE ONE MINUTE FATHER THE ONE MINUTE MOTHER THE PRECIOUS PRESENT: THE GIFT THAT MAKES A PERSON HAPPY FOREVER THE VALUETALE SERIES: THE VALUE OF BELIEVING IN YOURSELF, The Story of Louts Pasteur THE VALUE OF PATIENCE, The Story of the Wright...
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...SON • MADAME PACE ACTORS of the Company • THE MANAGER • LEADING LADY • LEADING MAN • SECOND LADY • L’INGÉNUE • JUVENILE LEAD • OTHER ACTORS AND ACTRESSES • PROPERTY MAN • PROMPTER • MACHINIST • MANAGER’S SECRETARY • DOOR-KEEPER • SCENE-SHIFTERS Daytime. The Stage of a Theatre N. B. The Comedy is without acts or scenes. The performance is interrupted once, without the curtain being lowered, when the manager and the chief characters withdraw to arrange the scenario. A second interruption of the action takes place when, by mistake, the stage hands let the curtain down. [Lo straniero, conversazione alla finestra, 1930, F. Casorati] ACT I The spectators will find the curtain raised and the stage as it usually is during the day time. It will be half dark, and empty, so that from the beginning the public may have the impression of an impromptu performance. Prompter’s box and a small table and chair for the manager. Two other small tables and several chairs scattered about as during rehearsals. The ACTORS and ACTRESSES of the company enter from the back of the stage: first one, then another, then two together; nine or ten in all. They are about to rehearse a Pirandello play: Mixing it Up. [Il giuoco delle parti.] Some of the company move off towards their dressing rooms. The PROMPTER who has the "book" under his arm, is waiting for the manager in order to begin the rehearsal....
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...Than a Good Story 1. Jake and Rocket a cartoon guy and his cartoon dog, can be found on most of the apparel and other branded products sold by the Life is Good Company. With his perky beret (or other appropriate head gear), Jake has that contended look of being able to enjoy life as it is and finding reasons to be happy right now, and Rocket? Well he is just happy to be along for the ride. And what a ride it‟s been for the two! They‟ve been part of the company growth to over $100 million in revenues. Company co-founders and brothers, Bert and John Jacobs have a personal and Business philosophy much like Jake; simplicity, humor and humility. However both understand that even this philosophy they need to be good managers throughout the organization in order to stay successful. 2. Bert and John designed their first tee shirts in 1989 and sold them door-to- door in college dorms along the East Coast and in Boston where they‟d set up shop using an old card table in locations on one way streets so they could pick up and move quickly if they needed to. They used this simple approach because like many young entrepreneurs, they couldn‟t afford required business licenses. Although they met a lot of wonderful people and heard a lot of good stories during those early years, sales weren‟t that great. As the company legend goes, the brothers “lived on peanut butter and jelly, slept in their beat-up van, and showered when they could.” During one of their sales trip parties, Bert and John asked...
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...This article will explain the ethical issues that managers must abide by when hiring new employees. There are many issues that must be reviewed before a final decision is made. Managers should not discriminate against race, religion, sex, disabilities, marital status, or sexual orientation. There have been several companies that have had legal trouble because of their hiring ethics. Ethical issues are important in the workforce. Managers should be trained in ethics so that any ethical issues that may arise during the hiring process can be stopped from escalating and becoming an issue later on. The article will go into detail on what to do and what not to do when hiring. Ethical Issues in Hiring The main characteristics of a profitable and long lasting company are ethics and social responsibility. There are many companies that have stood the task of time, all being built on a strong ethical background. There have also been some companies that have shown some less than outstanding ethics and social responsibility, examples include Enron, ImClone, and Wal-Mart. Unethical behavior can be found in all aspects of a business, which may include insider trading, employee relations and unethical accounting practices. One issue that is surrounded by ethics and morals is employee hiring. When a company acquires new employees they need to make sure that they are facilitating the ethical behavior...
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...the managerial skills of management levels in the RMG sector in Bangladesh. In this case discusses about seven managerial skills what are the impact in the RMG sector in Bangladesh. In this case already mention that RMG Sector in Bangladesh is booming and most of the manufacturing companies in Bangladesh are labour intensive specially in Ready Made Garments. In recent years labour productivity in RMG sector remains relatively low, the per unit production cost of output trends to be high regardless of low wages. In this case writer tell that a managers need to have balanced skill on technical human and conceptual aspects of management because business performance depends on relationship between workers and managers. Manager plays key role in the organization to motivate their employee achieving their goal & change worker attitude and also productivity and performance depend on manager’s ability skill and quality. In this case seven skills are 1) Goal Setting Ability of Manager and Strategy Strength under this skill what are the impact in the sector if the manager has not this skill. Under this skill manager need to attain two test. Strategic Strength of New Manager New Manager’s Ability to Set Goal. This test show what level of percentage manger has this kind skill or not. 2) Decision Making Skill of Manager. This skill is essential for every manager....
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...Cornett All Rights Reserved Copyright 1998 Created: December 1996 Last Updated 11-04-10 MANAGER RESPONSIBILITIES This memo will highlight responsibilities for the Hooters Manager position. Many duties are for the position of General Manager. However, any "assistant" manager performing these duties well will progress and perform much better than one just merely going through the motions. This set of philosophies and operating policies was derived from the CMC-HOOTERS GENERAL MANAGER MANIFESTO. OVERVIEW There are many responsibilities that will be defined in terms of mechanical responsibilities.... But more important than that, and therefore things that I will list first, are philosophical and attitudinal responsibilities. Most managers can run a typical restaurant. But Hooters is not a typical concept or restaurant operation. It takes a special person to manage a Hooters and an even more special person to be a excellent manager of a Hooters Restaurant. You have to run the restaurant like it's yours and the GM's to own and run, working as a team, and make yourself only settle for being the BEST in town. Nothing second rate. You must know that settling for mediocrity means death to the restaurant, any potential bonuses, and death to job security and career growth. That means always concerning yourself with the guest's perception of what's going on...what kind of service are they getting? Is it the best they've ever had and the best we know we can give...
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...MGMT 310-50 | Manager Interviews | Individual Project | | | 8/15/2015 | Individual Project: Manager Interviews Executive Summary/Introduction As a process, management is a series of connected functions. Management does not take place in any particular order; it is a continuous process in which managers adjust what they are doing if a situation requires them to do so. The management process consists of the four functions, planning, organizing, and controlling, performed in order to achieve business objectives. The management function of planning is the practice of setting performance goals and identifying what actions should be used to meet them. The function of organizing includes assembling duties, individuals, and other assets to complete business objectives. Motivating people to work hard to achieve good performance standards is a key element in the leading function of the management process. The function of controlling entails calculating performance and taking action to guarantee results (Schermerhorn, 2011, p. 11). Background I chose to interview three managers of different management levels. The first manager is Valerie; she is a mid-level manager in the department of payroll. Valerie works for a government agency, the U.S. Postal Service, which has over 600,000 employees in total. Valerie has 22 employees who report directly to her. The next manager I interviewed was Katie; she is a lower-level manager in the department of Customer Service. ...
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