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Analysis of the Baderman Island Resort

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Analysis of the Baderman Island Resort

Memorandum
To: All employees
From: Unknown
Date: May 21, 2012
Re: Explanation of the Implementation of New Employee Handbook
---------------------------------------------------------------------------------------------------------------------
Please take the time and read this important memo in detail, it is complied with pertinent information explaining the reasons why a new employee handbook will be issued for future use. As the Baderman Island Resort continues to grow in popularity and lure old and new travelers to the island, the Boardman Management Group understands the necessity of having a well-developed employee handbook will be beneficial tool for current employees as well the future employees that will be desired as a result of the expansion of the resort. Also, The Boardman Management Group would like every employee to understand the organization’s specific goals, cultural values, and significance of each member of the organization providing the finest customer service to our guests. Below is an explanation of several different aspects of the mission and vision statement that the company requests the staff is familiar with as well as a description of what the main focus areas that will be covered in the employee handbook.
To begin with, the company would like each employee to be aware that we will be changing our organization to follow a more strict compliance-based cultural system. The achievement and success that the organization has experienced thus far is the result of combining both compliance and values based ethical systems and the company feels that more structure will allow the opportunity for growth and continued success and profitability. However, the company wants all members/employees to continue taking the initiative to self-motive themselves to provide quality customer service, continue making suggestions and offering ideas in the internet blog section, and remaining dedicated and devoted representatives of the Baderman Island Resort.
Next, all employees should be mindful that the company encourages an individual-based culture. Every member is held accountable for their personal job performance, following policies and procedures, completing training exercises, and remaining focused on creating a memorable experience for the guests at the resort. Nevertheless, there will be occurrences when it will become necessary for the employees to utilize a team-based culture to complete tasks, assignments, and duties that require the collaboration of more than one individual with the purpose of completing the project accurately and successfully.
The rationale for the mission and vision statement is for all employees and outside individuals to gain a perception of what to expect from the organization such as the quality customer service, an extraordinary vacation experience where the guests’ needs and desires were met above and beyond, and to guarantee the guests that they will not be disappointed. Even though mission and vision statements do not undergo constant revisions, one portion that could be added is a section that discusses the future additions and attractions that are the process of developmental stages to show the potential and current guests that the Baderman Island Resort will be an establishment to visit for years to come.
The main areas that will be focal points in the employee handbook are the employee rights and employer responsibilities. These two areas provide a distinct description for both sides of the organizational structure so all parties are in congruence.
Finally, the employee handbook will be utilized in the future as a training, reference, and compliance tool that all employees will abide by in order for the organization to stay organized and focused on company goals and objectives, remain knowledgeable on policies and procedures, and act as a reminder of the employer’s responsibilities and employees rights.
I hope this memo was informative and allowed you to gain a better perspective on the direction the organization is moving towards. The addition of the new employee handbook will be an excellent reference guide that will clarify any confusion or misperceptions that the members of the organization may have had. Thank you for your time.

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