Free Essay

Blackberry Record 1

In: Computers and Technology

Submitted By zainkk123
Words 2542
Pages 11
Record: 1 | BlackBerry blues. By: McMAHON, TAMSIN. Maclean's. 6/4/2012, Vol. 125 Issue 21, p32-34. 3p. Abstract: The article discusses the decline of the Canadian technology company Research In Motion (RIM), the creator of the BlackBerry smartphone, as of June 2012. Topics include competition in the global smartphone market, RIM's corporate investments in research and development (R & D), and the failure of the telecommunications equipment manufacturer Nortel. (AN: 76358166) | | | Persistent link to this record (Permalink): | http://ezproxy.lib.ucalgary.ca:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=76358166&site=ehost-live | | | Cut and Paste: | <a href="http://ezproxy.lib.ucalgary.ca:2048/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=76358166&site=ehost-live">BlackBerry blues.</a> | | | Database: | Business Source Complete |

Section: Business
TECHNOLOGY
The once-mighty RIM is fighting for its life. What that means for a Canadian tech sector still suffering from the loss of Nortel
To get a sense of how deeply intertwined the Canadian identity has become with the BlackBerry, this country's most famous modern-day invention, pick up a copy of the study guide issued by the federal government to help new immigrants prepare for their citizenship test. There, among the handful of inventors whose work is so critical to the country's history that their names should be memorized--Alexander Graham Bell, snowmobile inventor Joseph Bombardier, and Wilder Penfield, the McGill surgeon who discovered epilepsy--are Mike Lazaridis and Jim Balsillie, the co-founders of Research In Motion.
The company's smartphone revolutionized the global mobile industry and put both Canada and its hometown of Waterloo, Ont., on the map. RIM was the kind of rags-to-riches success story so rare in Canadian business, a firm that stayed loyal to its Canadian roots and steadfastly refused to move its headquarters to the United States. Its founders poured millions into research institutes and think tanks that drew the likes of Stephen Hawking.
All of which has made the decline of Canada's largest technology company, and its biggest private research and development spender, particularly painful to watch. Over the past two years, RIM's share price has plunged nearly 90 per cent, at one point this month dropping below $11 from its high of $148 in 2008. In March, RIM said it would stop giving out financial forecasts, after posting its first quarterly loss since 2005. Its share of the global smartphone market has steadily eroded (now estimated to be less than seven per cent) thanks to aggressive competition from Apple, Google and Samsung.
Canadians held on longer, even as consumers south of the border ditched their BlackBerrys for iPhones in stunning numbers. Up until this year, BlackBerry remained the top smartphone among Canadian consumers. But even hometown loyalty has its limits. This year, according to one estimate, RIM's share of the Canadian smartphone market finally slipped below that of Apple. While more Canadians now own smartphones, the number with BlackBerries fell from 42 per cent to 33 per cent last year, according to J.D. Power and Associates.
In a second blow, the company fell from its perch as Canada's most valuable tech company. It now sits below Montreal's Valeant Pharmaceuticals, makers of COLD-FX, according to a ranking by Cantech Letter, a publication that tracks public Canadian tech companies. Thanks to a merger with Biovail in 2010, Valeant is worth $16 billion to RIM's $6 billion. (Last spring, RIM was worth $30 billion.) Canadian politicians, who frequently touted the company as the shining star of Canadian innovation, have also dampened their enthusiasm. Federal Finance Minister Jim Flaherty recently hinted that Canada might not seek to block a much-rumoured foreign takeover of RIM, as it did in 2010 with Saskatchewan's Potash Corp., declaring that the company's shareholders "will be the masters of their own destiny."
That has left investors and analysts wondering what life in the Canadian tech industry would look like without RIM as we've come to know it. A rousing comeback appears increasingly unlikely given the company's ongoing woes and the lacklustre response to its BlackBerry10. It's not impossible that the company will keep suffering until it folds or tries to re-establish itself as a niche player in the business world by playing on its reputation for security. More likely, analysts say, is that the company will be sold to a foreign competitor seeking its portfolio of patents and sizable cash reserves.
"They were the Cinderella story for a long time," says Queen's University business professor John Pliniussen. "All the wealth that accumulated to the shareholders and to the employees and to the Waterloo Region and to the spinoff companies and all the philanthropy. They were the biggest light on the candle in technology for a long time. Now they're sort of an embarrassment."
So what will Canada's tech sector look like under these sorts of scenarios? RIM's rise from a company that made email-enabled pagers to one whose "Crackberrys" were the must-have toy of executives helped raise the stature of all tech companies in Canada.
RIM remains Canada's largest private spender for research and development. It spent $1.6 billion in the last fiscal year, more than IBM, Magna and Bombardier combined and up more than 50 per cent from what it spent in 2008, according to Re$erch Infosource. The company accounted for the bulk of Canada's growth in corporate R & D spending in 2010; without it, spending declined 11 per cent. (The country is already a laggard within the OECD, trailing the likes of Slovenia and Belgium.)
But ask Canadian tech watchers about RIM today and they often bring up another company that once drove investment in Canadian technology, but more recently has accounted for the largest drop in the country's corporate R & D spending: Nortel.
Nortel was felled by a fraud scandal currently working its way through the courts. Its collapse, which ultimately pushed it into bankruptcy in 2009, saw billions' worth of Canadian-made technology sold to foreign interests. RIM secured $4.5 billion worth of Nortel patents in partnership with other foreign-owned companies, largely by arguing that Canadian intellectual property should stay within Canadian borders. That, too, is now at risk with talk of a foreign takeover of RIM.
RIM certainly isn't facing Nortel-style fraud allegations. But foreign investors have been reacting to what Paul Cataford, a technology finance expert with Espresso Capital Partners, says are RIM's own "governance challenges." They include fines from security regulators after executives were found to have backdated stock options and, more importantly, concerns over how RIM's board of directors didn't stop the company's share price from plummeting. The fate of both companies has also left a lingering feeling that maybe Canadian tech companies can only grow so big, so fast, before they begin to crumble. "If you're a U.S. institutional investor in a Canadian tech company, do you say, 'We ought to apply the RIM governance discount against all tech companies?' " Cataford says.
Canadian tech stocks have been lagging in recent years thanks in part to investors flocking instead to the country's booming commodities sector. Tech companies have often traded at a discount to their U.S. counterparts since investors south of the border tend to favour their own. But as RIM's fortunes rose, so too did the cachet of other Canadian tech start-ups. "People tend to perceive these companies as fighting a little bit above their weight class because Canada has such a strong reputation in the tech sector as a result of the successes of RIM and others," Cataford says. "That's good to see, but when these things fail, it takes us all down a notch."
RIM's ongoing woes have also been an aggravating factor in a bear market that has discouraged Canadian tech companies from going public, says Nick Waddell, editor of Cantech Letter. In 2011, just one Canadian tech company went public on the TSX (software firm NexJ), according to a survey by PriceWaterhouse Coopers. "Up until 2008, a banker trying to take a tech company public could say, 'Look at the valuation that RIM is getting,' " Waddell says. "They can't really do that anymore."
The gloom hanging over RIM's stock has spread to other major Canadian suppliers like Celestica. The Toronto electronics manufacturer counts RIM as one of its biggest clients and saw its share price clobbered last year, despite rising earnings, as investors feared fallout from its exposure to RIM.
If RIM dies it would be a huge blow to the Canadian tech industry, but hardly one that would come as a surprise, says Pliniussen, the Queen's professor. "There will be job losses; there will be turnover," he says. "I'm sure everyone who does business with RIM, although they have their fingers crossed, they have a backup plan."
Perhaps the most significant implications for RIM's decline have been within the company's hometown of Waterloo, where RIM employs a sizable portion of its 16,000-person workforce. Co-founders Balsillie and Lazaridis are fixtures in the community, donating hundreds of millions of dollars of their vast personal fortunes to community foundations and pet causes such as the Perimeter Institute for Theoretical Physics, the Institute for Quantum Computing and the Centre for International Governance and Innovation.
The company's struggles have proven a wake-up call to the legions of entrepreneurs drawn to the region with dreams of becoming the next Research In Motion, says Iain Klugman, head of the region's start-up incubator, Communitech. "What this has really reminded us is that the technology business is a very different business than anything else. It's what makes people love it," he says. "But things can change really quickly and it's incredibly competitive. This couldn't happen in the banking industry. People tend to think that so-and-so is 'blue chip.' If they're in the technology industry, they ain't blue chip."
Among the companies spawned by RIM's presence in Waterloo is Polar Mobile, a growing young outfit that makes mobile applications for newspapers and magazines, including GQ, Vogue and the Hockey News (along with Maclean's). Polar was started in 2008 by a group of University of Waterloo graduates, including some former RIM employees, who set up shop next to RIM and designed products mainly for the BlackBerry. "In school, you were very much influenced by it. Half your friends worked at RIM and had BlackBerry devices," says founder and CEO Kunal Gupta, a UW computer science grad. "It was a bubble where everybody had a BlackBerry. We felt ahead of our time."
Polar moved to Toronto, where it now employs about 50 people. Its 1,200 apps, for iPhones, Androids and BlackBerrys, have been downloaded 11 million times. These days, however, Gupta says his company is holding off on designing apps for the upcoming BlackBerry 10. "We're going to wait and see based on market demand for the device."
If anything, RIM may be a victim of its own success when it comes to its close association with Waterloo and its universities. The University of Waterloo is now ranked among the top North American schools for computer science. It caught the eye of Bill Gates, who declared it one of the top recruiting grounds for Microsoft. Google opened a development office there in 2010 and Facebook has been rumoured to be contemplating the same.
These days, students complain about RIM's layers of bureaucracy and a middle management that stifles innovation. Several say the company still offers good jobs for grads looking for a stable 9-to-5 career, but is no longer a firm with its finger on the pulse of future technology. "RIM has a reputation on campus of being mired in mediocre management and HR," says Matthew McPherrin, a fourth-year computer science student who has worked at Mozilla and Amazon. Most of his top classmates applied to Google, Microsoft, Facebook and Twitter "or some hot San Francisco start-up," he says. "Tales of cubicle farms, layoffs and fear of the future don't inspire in the same way that the songs of start-ups looking to change the landscape of technology do."
RIM is now seen among many students as a company "left to subsist on competent but unremarkable graduates that have, in many cases, been passed over by every single one of their major competitors," says Anthony Brennan, who has studied computer science in Waterloo since 2006. All that means the community's brightest talent is now heading to companies based mainly in the U.S.
Still, Waterloo's fortunes are hardly dependent on RIM, says Waddell. The community of less than 100,000 was able to absorb RIM's 2,000 layoffs last year. (Unemployment in the region actually went down.) Klugman says three tech start-ups walk through the doors at Communitech every day, and 300 have launched in Waterloo in the past year. "The interesting thing about the people in this community is they look at tough times and they don't go, 'Oh my gosh, the sky is falling.' They go, 'Hey it's time for us to pull ourselves up by our bootstraps,' " he says. "We're up for a fight. Yeah, it's a tough period for RIM right now, but I don't see any reason why anyone should be giving up on this company."
Cantech's Waddell points to other emerging tech powerhouses based in Waterloo, including enterprise software giant Open Text, logistics firm Descartes Systems, networking equipment company Sandvine and e-learning outfit Desire2Learn, as companies that can step in to become the region's next RIM-like success story. "My feeling is we don't need the Canadian tech sector to be one giant anymore," he says. "We need 50 to 100 smaller companies and that's what I think is emerging out of there."
Still, he adds: "On a purely psychological basis, it feels like another giant has come down."
PHOTO (COLOR): CrackBerry: RIM's recent struggles have proven a wake-up call to the legions of entrepreneurs drawn to the Waterloo region
PHOTO (COLOR): Icons: Balsillie and Lazaridis poured hundreds of millions of dollars into their firm's hometown.
PHOTO (COLOR): Brain Drain: Top talent in waterloo is now going to the U.S.
~~~~~~~~
By TAMSIN McMAHON

Copyright of Maclean's is the property of Rogers Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use.

The link information above provides a persistent link to the article you've requested.

Persistent link to this record: Following the link above will bring you to the start of the article or citation.

Cut and Paste: To place article links in an external web document, simply copy and paste the HTML above, starting with "<a href"

If you have any problems or questions, contact Technical Support at http://support.epnet.com/contact/askus.php or call 800-758-5995.

This e-mail was generated by a user of EBSCOhost who gained access via the UNIV OF CALGARY account. Neither EBSCO nor UNIV OF CALGARY is responsible for the content of this e-mail.

Similar Documents

Premium Essay

Mobile Forensics

...Interested in learning more about security? SANS Institute InfoSec Reading Room This paper is from the SANS Institute Reading Room site. Reposting is not permitted without express written permission. Mobile Device Forensics Copyright SANS Institute Author Retains Full Rights AD© SANS Institute 2009, Author retains full rights. © SANS Institute 200 9, Author retains full rights. Key fingerprint = AF19 FA27 2F94 998D FDB5 DE3D F8B5 06E4 A169 4E46 Mobile Device Forensics Mobile Device Forensics GCFA Gold Certification Author: Andrew Martin andrew@martinsecurity.net http://www.martinsecurity.net Advisor: Joey Niem Accepted – August 29, 2008 Andrew Martin 1© SANS Institute 2009, Author retains full rights. © SANS Institute 200 9, Author retains full rights. Key fingerprint = AF19 FA27 2F94 998D FDB5 DE3D F8B5 06E4 A169 4E46 Mobile Device Forensics Table of Contents Abstract......................................................................................................................... 4 Devices............................................................................................................................ 5 Tools – General......................................................................................................... 5 Motorola Razr V3C.................................................................................................... 7 Scenario.......................................................................

Words: 11661 - Pages: 47

Premium Essay

Research in Motion

...Sandeep Kolipaka Research in Motion - RIM NETW583 05/20/14 1. What were some of the challenges that RIM faced to protect its intellectual property, and how did RIM handles those challenges? In 2000, RIM encountered a huge challenge in the form of New Technology Products (NTP), a holding patent company. NTP notified RIM of their patents that RIM wireless email service infringed upon and offered a license. However, RIM argued that there is no infringement as its replay stations were in Canada. NTP filed a law suit and the case had lasted for six years. The case had a big impact to US government so that the US Supreme Court had to involve. A threat of shutdown BlackBerry provoked big concerns from not only US businesses but also Department of Defense. To save the big market, RIM finally reluctantly agreed to pay a settlement of $612.5 million to NTP. The settlement brought a jump in RIM share nearly 15 percent which was a surprise. Protecting intellectual property is one of important security concerns of a company or firm. There are several ways to implement that policy by blocking video camera of employee’s phones and request them to register their phones. To protect its intellectual property, RIM records all of its employee’s conversations by using its domain. Anyhow, all communications within RIM network are logged and kept tracked. In case of any breach of information, the company will wipe out immediately all......

Words: 948 - Pages: 4

Premium Essay

Blackberry Rim

...1. Identify, in a SWOT analysis, the critical aspects you have discovered from the application of your chosen models to the industry and to Blackberry. Strengths 1. Highly secure phones; The primary RIM’s competitive advantage is its very secure mobile phones. The company released its phones with secure encrypted network that allowed sending emails between phones without possibility of stealing the information. This became the USP (unique selling proposition) of Blackberries and was a very attractive feature for corporates and governments that other phones didn’t have. As a result, BlackBerry became no.1 choice for enterprises and governments 2. Strong focus on narrow customer segment; Unlike other mobile phones and smartphones companies, BlackBerry tries to appeal for a narrow customer segment – governments and corporates. The result is a more focused approach to satisfying the needs of this narrow segment, something that other businesses rarely do. Weaknesses 1. Inability to market the brand; BlackBerry’s brand was known for the market long before Apple’s iPhone launch or Samsung’s Galaxy success. When the iPhone was launched, RIM had a better quality BlackBerry phone in the market, enjoyed larger sales and greater brand reputation but was unable to build on that due to poor marketing efforts. It spent and continues to spend significantly lower amounts ($41.3 million) on marketing, about 10 times lower than Apple ($400 million) and 8 times lower than Samsung ($334...

Words: 1163 - Pages: 5

Premium Essay

Rim Case Study

...NET-583 1/28/2015 What were some of the challenges that RIM faced to protect its intellectual property, and how did RIM handle those challenges? In 1984 Mike Lazaridis and Douglas Fregin founded RIM. Rim is wire based Telecommunication Management Company and its head quarter is bases in Waterloo, Canada. RIM is best known as developer of smart phone for business and government usage. In 2000 RIM faced great challenges from NTP (New Technology Products) ,a patent holding company which focused on field of Radio frequency antenna design and wireless email. NTP notified RIM of their patent that its wireless email services infringed, and licensed. RIM argued their headquarter is in Canada so there’s no infringement. NTP filed law suit and it continued for six years. This impact on US Government so US Supreme Court have to involve. A risk of shutdown blackberry motivated not only in US business but also in defense department. RIM finally agreed to pay amount of $612.5 million to NTP. And this settlement gives instant increase of 15% in RIM shares. Another one is, in 1999 Glenayre Electronics filed a infringement suit against RIM and claimed interactive pager line used Glenayre’s power generation. And this cause delay in RIM’s contract reneal with BellSouth company. Also quarterly earnings report was lower than expected . Then RIM signed agreement with Dell computers and Dell started selling Blackberry at large corporate accounts. On 2001 RIM take revenge, filed suit......

Words: 1013 - Pages: 5

Premium Essay

Mrasfwegrehetdhtejhtdhet

...most popular portable communication device in the world, the Blackberry. Unveiled in 1998, the BlackBerry is a truly innovative product that has changed the face of business. In August 2009, Fortune Magazine named RIM the fastest growing company in the world and according to British Broadcasting Corporation, RIM profits have increased by 84% and revenues by 77% in the last three years (Fortune Magazine, 2009). Furthermore, Schonfeld (2009) reports that 56% of all smartphones in the United States are Blackberries and the bestselling smartphone of 2009 is the Blackberry Curve. Despite this success and growth, RIM faces significant challenges. The greatest challenges currently confronting RIM are maintaining its market dominance in the business market and increasing their market share in the consumer market. While RIM holds a good position in the business market, competition in this realm is increasing rapidly. In fact, in a recent study conducted by J.D. Power and Associates, polling customers who use their smart phones primarily for business purposes were polled, iPhone outclassed Blackberry (JD Power and Associates, 2009). The results of this poll are indicative of the increased competition in the business market for portable communication devices. The second major issue RIM faces is its lack of market share in the consumer market. According to Schonfeld (2009), RIM owns only 21% of the consumer market in the United 1 States, while Apple users represent 50% of the......

Words: 2369 - Pages: 10

Premium Essay

Blackberry Case Study

...Camekia Lee Dr. Chris Gourdine Management July 31, 2014 Blackberry Case Study BlackBerry was formally known as Research in Motion. Research in Motion was founded by Mike Lazaridis in 1984 in Waterloo, Ontario, Canada. The company started in a small shop above a strip mall. Lazaridis started making products that could send wireless messages to electronic signs. Major companies liked the idea. After eight long years Lazaridis decided to hire a guy by the name of Jim Balsillie. Balsillie is a Harvard Graduate with an MBA. In 1999, Research in Motion introduced the BlackBerry 850 pager. The new development was a two way paging system that could send wireless messages and emails through the network. The pager was the size of a bar of soap. The pager was considerably popular in the corporate world because it allowed businessmen/businesswomen to be able to take important messages while on the go. Between the years of 1999 through 2003 sales of the pagers hit an all-time high. During the year 2002 BlackBerry added voice calling to the BlackBerry 5810 model and the very next year releases its BlackBerry with a color screen. During the years 2004 through 2007 BlackBerry was at an all-time high. By the end of 2004 Research in Motion had more than 2 million subscribers. In 2005 BlackBerry was named 100 most influential people by Time magazine. “In 2007 RIM becomes the most valuable company on the TSX (Toronto Stock Exchange) with a market capitalization surpassing......

Words: 1349 - Pages: 6

Premium Essay

Tm583 Caseanalysis2 Rim

...1. What were some of the challenges that RIM faced to protect its intellectual property, and how did RIM handle those challenges? The following are two challenges that RIM had to face and how they handled those challenges: a. Employees at RIM: If you are an RIM employee with a company Blackberry, everything you say and do with that phone is property of RIM. According to Tindal (2009), employees at RIM are aware that the purpose of having a business phone is to conduct business; therefore, anything that is said or done on the company phone is recorded and considered property of RIM. Robin Bienfait, CIO, states if you want to have a private conversation, it is recommended that employees carry their own personal phone. b. RIM vs. NTP: This was a unique situation for RIM that could have been avoided had RIM licensed and patented their property early on when company was relatively new. According to Hickey (2006), in November 2001, NTP Inc. filed a patent infringement suit against RIM in federal court. In November 2002, a Federal jury sided with NTP and awarded NTP $23.1 million in damages against RIM. The damages represented 5.7% of RIM’s sales. In May 2003, the U.S. District Court raised the royalty rate from 5.7% to 8.55% of RIM’s sales and also issued an injunction that could shut down Blackberry in the United States. RIM responded by appealing the decision. Unfortunately for RIM, the Appeals Court sided with NTP. Since RIM was not willing to take a chance...

Words: 849 - Pages: 4

Premium Essay

Research in Motion

...most popular portable communication device in the world, the Blackberry. Unveiled in 1998, the BlackBerry is a truly innovative product that has changed the face of business. In August 2009, Fortune Magazine named RIM the fastest growing company in the world and according to British Broadcasting Corporation, RIM profits have increased by 84% and revenues by 77% in the last three years (Fortune Magazine, 2009). Furthermore, Schonfeld (2009) reports that 56% of all smartphones in the United States are Blackberries and the bestselling smartphone of 2009 is the Blackberry Curve. Despite this success and growth, RIM faces significant challenges. The greatest challenges currently confronting RIM are maintaining its market dominance in the business market and increasing their market share in the consumer market. While RIM holds a good position in the business market, competition in this realm is increasing rapidly. In fact, in a recent study conducted by J.D. Power and Associates, polling customers who use their smart phones primarily for business purposes were polled, iPhone outclassed Blackberry (JD Power and Associates, 2009). The results of this poll are indicative of the increased competition in the business market for portable communication devices. The second major issue RIM faces is its lack of market share in the consumer market. According to Schonfeld (2009), RIM owns only 21% of the consumer market in the United 1 States, while Apple users represent 50% of the......

Words: 2381 - Pages: 10

Premium Essay

Blackberry Case Study

...Camekia Lee Dr. Chris Gourdine Management July 31, 2014 Blackberry Case Study BlackBerry was formally known as Research in Motion. Research in Motion was founded by Mike Lazaridis in 1984 in Waterloo, Ontario, Canada. The company started in a small shop above a strip mall. Lazaridis started making products that could send wireless messages to electronic signs. Major companies liked the idea. After eight long years Lazaridis decided to hire a guy by the name of Jim Balsillie. Balsillie is a Harvard Graduate with an MBA. In 1999, Research in Motion introduced the BlackBerry 850 pager. The new development was a two way paging system that could send wireless messages and emails through the network. The pager was the size of a bar of soap. The pager was considerably popular in the corporate world because it allowed businessmen/businesswomen to be able to take important messages while on the go. Between the years of 1999 through 2003 sales of the pagers hit an all-time high. During the year 2002 BlackBerry added voice calling to the BlackBerry 5810 model and the very next year releases its BlackBerry with a color screen. During the years 2004 through 2007 BlackBerry was at an all-time high. By the end of 2004 Research in Motion had more than 2 million subscribers. In 2005 BlackBerry was named 100 most influential people by Time magazine. “In 2007 RIM becomes the most valuable company on the TSX (Toronto Stock Exchange) with a market capitalization surpassing......

Words: 1349 - Pages: 6

Free Essay

Mis in Your Pocket Correction

...MIS In Your Pocket CASE STUDY QUESTIONS: 1 - The kinds of applications that are described in this case study are as simple as e-mail, calendar, photo sharing, and text messaging applications to applications like the one used for MEDITECH electronic medical records system, Epocrates Essentials, ChainLinq Mobile, and the app developed by Timothy Childs to help control machines in his business. These types of applications help employees stay better kept up with each other and business information. The e-mail application allows employees to receive e-mails almost directly after they are sent. The MEDITECH application gives doctors the ability to look at things like medical records and results whenever they need to and where ever they are. Also being able to access applications like Epocrates Essentials helps them understand the results and get more medical information. Basically, all the applications described help support business functions like timeliness and punctuality. These application help improve operational efficiency because they improve the speed of the information being communicated in businesses. This allows the businesses to operate faster and helps decision-making be done quicker which will help companies avoid potential problems or fix problems that are happening faster. Q2: Businesses in this case study solved problems like doctors being able to stay on call, having a secure mobile network, quickly delivering information to customers, and controlling some......

Words: 1853 - Pages: 8

Free Essay

Rim Paper

...that were not involved in the technological innovation industry, but for patent holding firms that were sitting in the background waiting patiently for a big fish to fall prey of their treachery. The success of these patent holding firms in the patent infringement litigation arena opened the gates for RIM’s industry competitors to scavenge from the patent holding company prey. Some of the challenges RIM faced to protect their intellectual property ignited a myriad of legal battles that wounded the Blackberry giant fatally from which RIM never recovered totally to this date. Below are summaries of litigation battles that originated after RIM, amongst other companies, decided to ignore a licensee contract agreement proposed by a Virginia based holding company in the year 2000. The US intellectual property holding company that sent the memorandum notice to RIM as well as to other technology companies and initiated the downfall of RIM was New Technology Products (NTP). 1. New Technology Products (NTP) Vs. Research in Motion (RIM) In 2001, NTP, an intellectual property holding company of at least 50 US patents, which focused on inventions in the fields of wireless email and Radio Frequency (RF) antenna design, filed a suit against RIM for patent infringement. NTP was known from actively pursuing and enforcing its patents rights primary assets accused RIM of violating its patents covering the use of RF and wireless communications in email systems (Reeve, 2007). ......

Words: 2070 - Pages: 9

Premium Essay

Service Request Sr-Rm-001

...Technology, 2009, p. 3). SHWS’ next recommendation focused on Blackberry phones. Like bar code scanners, a Blackberry can store raw material inventory information for immediate recall. The receiving and shipping employee, at the end of the business day can download information into the system, directly into the raw materials inventory database. The Blackberry also allows employees to access e-mail and remain accessible by phone in case of emergencies. Next SHWS discussed the need to replace computer hardware. With the addition of scanners and Blackberry phones, upgrades to the hardware become inevitable. Replacing the old computer systems with new ones that can handle the added tools makes receiving easier. Larger hard drives and more Random Access Memory (RAM) allow the system to handle the database information as well as the software associated with the new systems. After implementing and installing the previously suggested hardware systems, the inventory and management system would run more smoothly. Further, discussion on the new system described the process for keeping accurate counts of inventory. Riordan’s current model requires employees to spend more time tracking inventory than performing daily tasks. Figure A below depicts the existing raw materials receiving system. [pic] FIGURE A: Raw Materials Receiving (Inventory Management and Control at Riordan Manufacturing, 2012, pg. 1) As shown in the flow chart, the process begins......

Words: 1813 - Pages: 8

Free Essay

Klnd

...Introduction. BlackBerry is a line of smartphone devices developed and designed by Research In Motion (RIM). The first BlackBerry smartphone was released in 1999.[1][2] The latest BlackBerry 7 devices were announced in the Summer of 2011. BlackBerry devices are smartphones, which are designed to function as personal digital assistants,portable media players, internet browsers, gaming devices, cameras and much more. They are primarily known for their ability to send and receive (push) email and instant messages while maintaining a high level of security through on-device message encryption. BlackBerry devices support a large variety of instant messaging features, with the most popular being the proprietary BlackBerry Messenger service. BlackBerry accounts for 3% of mobile device sales worldwide in 2011, making its manufacturer RIM the sixth most popular device maker (25% of mobile device sales are smartphones).[3] The consumer BlackBerry Internet Service is available in 91 countries worldwide on over 500 mobile service operators using various mobile technologies.[4] As of October 2011, there were seventy million subscribers worldwide to BlackBerry.[5] In 2011 the Caribbean and Latin America, had the highest penetrations of BlackBerry smartphones worldwide – with up to about 45 per cent in the region having a RIM device.[6] Modern GSM-based BlackBerry handhelds incorporate an ARM 7, 9 or ARM 11 processor,[7] while older BlackBerry 950 and 957 handhelds used Intel......

Words: 1659 - Pages: 7

Premium Essay

Operation Richman’s Company It Network

...they can access, and which operations they can perform on a system. Issue two. Based on the premise that most of the managers have BlackBerry devices for instant communications and all employees are provided cell phones, you must research and detail the cryptography methods to protect organizational information using techniques that ensure its integrity, confidentiality, authenticity, and non-repudiation, and the recovery of encrypted information in its original form. Issue three. Based on the premise that there is a mix of computer running Windows 2000, Windows XP, Windows Vista, Windows 7, and Mac OS X, you must research and devise a plan to thwart malicious code and activity by implementing countermeasures and prevention techniques for dealing with viruses, worms, logic bombs, Trojan horses, and other related forms of intentionally created deviant code. Issue four. You must research and formulate a plan to implement monitoring and analysis based on the premise that all employees have Internet access to browse the Web, there is no policy on the use of removable media, and several of the branch offices have encountered issues with malware recently. You must determine system implementation and access in accordance with defined IT criteria as well as how to collect information for identification of and response to security breaches or events. 1. Richman Company’s, Final Project “Corey Networks” Situation: Operation Richman’s Company Issue five. Because Richman......

Words: 2271 - Pages: 10

Free Essay

Rim Case Paper

...09/13/11 TM583 Case Analysis 2 - Research in Motion - RIM 1. What were some of the challenges that RIM faced to protect its intellectual property, and how did RIM handle those challenges? Research In Motion (RIM), a global leader in wireless innovation, revolutionized the mobile industry with the introduction of the BlackBerry® solution in 1999. There are multiple examples of the challenges RIM faced to protect its Intellectual Property as well as how those challenges were handled. One such example is RIM vs Glenayre Technologies, Inc. This claim, a response to an earlier suit brought forth by Glenayre, insisted that Glenayre blatantly imitated BlackBerry technology and marketing. Later in 2001, Glenayre's initial 1999 patent suit against RIM was dismissed. In early 2002 RIM and Glenayre agreed to drop their remaining lawsuits and work together to develop a wireless e-mail device that would incorporate Glenayre's messaging software. During this same time, RIM also obtained a U.S. patent called the BlackBerry Single Mailbox Integration patent, which covered technology that gave users the ability to have a single e-mail address on both wireless and desktop systems (http://www.answers.com/topic/research-in-motion-ltd-usa). The patent applied to the system and method that RIM pioneered for redirecting information between a host computer system and a mobile communications device. Another instance in which RIM was forced to protect its Intellectual Property is......

Words: 1027 - Pages: 5