...Running Head: Business Communication Trends Business Communication Trends COM/285 - University of Phoenix Professor Shonda Meadows December 14, 2013 Business Communication Trends The telephone, email, reports, fax machine, and online forms, can all be forms of business communication. However, we can not limit it to only these forms. Business communication is a wide area. So what is communication? My basic understanding of what communication means is any two-way communication. For example, if I text my wife, and she understands the message, but don’t text back, the communication is not successful. On the other hand, if she text back “okay” this is consider communication. Following this paper will begin with a description of current trends in business communication. Further the roles business communication played in my day to day activities at work will be discussed, along with an explanation of how it helps me manage my daily work activities. The paper will conclude with a discussion of the different trends I’ve seen in my previous workplace, and the types of messages resulting from these trends. Describes current trends in business communication Because technology has increased from that when I grew up, business communication has also changed. Growing up, I remember my mom always stating she had a board meeting at the school board and they had a secretary that would send out all the memo’s for these meetings. Now-a-days, my wife has...
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...Team-Building and Communications Guiseppina Saieva HA499-01 March 12, 2014 Professor: Teresa Foster Team-Building and Communications Introduction Every organization is made up of people, therefore communication that is effective is the key to success. Effective communication is the link that helps get the work done and helps people work as a team. The constant changes that occur in a workplace, make communication important. I will explain some things about effective business communication require effective practice. There are five factors relate to effective business communication closely. They are communication theory, business writing styles, team building and interpersonal communication, negotiation and persuasion techniques, and intercultural communication. Generally, communication theories can teach people many skills to accomplish a successful business communication. Also, the ability to generate clear, vigorous and concise written materials are critical for people to be successful in business world. So writing process and writing styles play important roles in effective business communication. The best way for business organization to survive and grow in surroundings of intense competition and pressure on resources is building team for sharing information. Because organizations are consisted of interdependent relationships, interpersonal communication has useful functions to manage organizations. Negotiating and persuasion skills...
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...Introduction Communication, in plain terms is the basis of all relationship. Be it personal or professional, you cannot do without a healthy and effective communication. When it comes to business, communication becomes even more important. This is the pillar on which professional relationships are built. If you want the maximum profits out of your venture, it is essential that you have a healthy rapport with your clients, partners and employees (if any). And how do you build a good rapport? Through effective communication of course! It is said that one of the most important qualities that a businessman must have is communication skills. If you cannot put your message across to the intended audience, you cannot become a successful entrepreneur. Even if you have an independent business where you are not answerable to your boss, you need to have good communication skills in order to churn out the maximum profits from your venture. However, it is not just about talking or writing. True that these are the two biggest means of communication, but an effective one will spill over to wider areas than that. It will include gestures, body language, confidence and most importantly, the ability to pass on relevant information. Good communication also consists of listening skills. A good businessman will have to be a good listener. For instance in a conference or a business meeting, if you don’t listen to what the others have to say, it is unlikely that you will understand the proceedings...
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...Business Communication Trends Communication in general is important to our everyday life between individuals. In business settings, communication is the essential to business survival as business depends on communication in various channels and medium. When communication isn’t as good as it could be, mistakes will be made, and you and your organization pay a price in wasted time, wasted effort, lost goodwill, and legal problems (Locker & Kienzler, 2008). What defines good business and administrative communication is that it has to meet certain criteria. According to Locker & Kienzler, the basic criteria are that message has to be clear, complete, and correct, save the receiver’s time and build goodwill. Business and administrative communication is constantly evolving alongside with the technology advancements and companies had focused on the benefit of improving communication from micro level of individual employee to macro of the whole company. There are ten business trends play an important role in business communication today and they are Technology changes, including information overload and data security versus privacy; a focus on quality and customer’ needs; entrepreneurship; teamwork; diversity; globalization and outsourcing; legal and ethical concerns; balancing work and family; job flexibility; and the rapid rate of change (Locker & Kienzler, 2008). The current business trends that I have noticed through my career are Technology, job flexibility, and balancing...
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...Business Communications Trends Paper COM/285 January 13, 2011 Abstract This paper describes divergent types of communication that take place in the workplace. Business relies on communication. However, business communication is changing drastically. Communication is basically a technique of sending and receiving a message from one individual or group of individuals to another. Business communication is imperative for all organizations since it entails every individual and organization associated with business. Business communication dilemmas arise everywhere. In some cases, employees or management somehow forget to distribute all information required for an organization function properly. Good business communication is about initiating associations and goodwill to produce a successful business. Business Communications Trends Paper People are required to communicate in order to arrange services and products. For example, communication is used to employ, prepare, and encourage personnel as well as to organize and deliver products and merchandise (Locker & Keinzler, 2008). It is also used to persuade consumers to purchase merchandise and for employees to charge consumers for the sale. Service and information is generated and distributed by communication. Business communication is rather dissimilar from other kinds of communication considering the intention of a business is to acquire profit. However, for a business to produce financial gain the communicator...
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...Current trends in business communication Sharon D. Ledford COM/285 September 20, 2011 Daniel Smith Current trends in business communication “As technology is advancing, so is the world of business communication. A long time ago, businesspeople wrote letters to their clients and meetings held in person. Today’s world of business communication has a much different look. Devices such as personal digital -assistant, and teleconferences are meant to increase productivity and means of communicating with customers. E-mails had become a preferred means of communicating to coworkers and your clients.” “Social media networking officially has crossed over from used socially to an important and viable method of customer relationship management. Using tools like Facebook, blogs, public forums, and wiki sites, businesses can better know how to attract and keep their customers. Customer relationship management begins with acquiring new customers through contact management, sales, and customer satisfaction. Enhancing customer relationship management occurs through excellent business communication and use of customer service tools such as product experts and ease of purchasing. Retaining customers occurs through loyalty and reward. Customer relationship management or databases can notify the business owner of long- term clients and create the ability to receive customers through promotional measures. Streamlining every phase of business communication will always be...
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...Business Communication Trends Business Communication is not static but change rapidly with events and time. According to Locker and Kienzler, “Business depends on communication. People must communicate to plan products and services; hire, train, and motivate workers; coordinate delivery; persuade customers to buy; and bill them for the sale. Communication is the way people get their points across and get work done” (2008). Business communication has to do with almost everything that we are engaged with in our daily activities with clients, friends, colleagues, co-workers, and people we interact with in the bus, train and roadside. This paper would explore business communications activities in the work place; how communications help me manage my daily work activities; communication trends seen in my workplace; and the results of these trends through the message types. Business communication is an on-going process in my day-to-day activities in my workplace. I work for Dakota Communities Incorporation, a health care organization with 85 group homes, and five assisted living homes in different counties and cities. They house about 3,200 old people (senior citizens) and several other people with disabilities. Communication is one of the most vital functions that link every department in our organization together that brought about the success and stability of the company. I work as a senior advocate in one of the assisted living homes, and my duties among other functions...
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...Business Communication Trend Paper Edward C. Johnson COM/285 Gary Lee August 10, 2010 “In a professional setting, everything that you do involves communication” (Locker & Kienzler). Therefore, it is important to understand that “communication is for the sharing of information among partners and co-workers” (Locker & Kienzler). However, the most common way to achieving success is to throw away egos and work together as a team, for the challenges within business communication. This paper will discuss the roles of business communication and how they fit into day-to-day work activities and discussing how it helps to manage daily work activities. This paper will continue to analyze what trends are seen in the current workplace or past workplaces. Nevertheless, the paper will discuss some of the message types seen as results to these trends. Consequently, the reader will have a general concept of how important trends are in business. Communication is essential in many forms, from verbal to nonverbal in the world of business today. The internal and external audience in business organizations is the people who make a business successful. The types of business communication trends in the field as a health care provider occurs on a day-to-day activity on my job is “teamwork, balancing work and family, quality and customer needs, security versus privacy, job flexibility, and technology” (Locker & Kienzler, 2008). Communicating through teamwork help ensure that the tasks are done...
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...Trends in Business Communication Dawn Freeman XCOM 285 February 26, 2012 Arthur Mahan Trends in Business Communication The world of business and business communication is one of rapid change. There are ten trends in business that directly impact business communication. They are technology changes, focus on quality and customer needs, entrepreneurship, teamwork, diversity, globalization and outsourcing, legal and ethical concerns, balancing work and family, job flexibility, and a rapid rate of change. Considering that business communication affects the majority of day-to-day work activities, understanding these trends and how they continue to change communication in the business world is important for maintaining good communication skills. Technology and its rapid advancement has a profound effect on how people communicate in business. The global use of Internet, cell phones, and e-mail has created a world of instant communication in daily business communication. The rate that business is conducted has increased rapidly in the last two decades because of this. When I first began working as a temporary clerical employee, inter-office communications consisted of memos typed on paper, face-to-face meetings, and phone calls, all of which required lengthy response and coordination time. Today, the use of e-mail, cell phones, and telecommunications has eliminated lengthy response times and increased clarity and effectiveness in both internal and external business communications...
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...Business Communication Trends Business Communication Trends Rebecca Schoenfeld COM/285 9-20-10 Don L. Reinhart Business Communication Trends Paper Regardless of the industry in which a business professional is involved in there is one fact that will never be untrue. Business communications is one of the most important abilities to posses in the business world. The flow of vital information can be transported through conversation, email, text message, written letters, and various other means of verbal and even non-verbal communication. Business communications play an important role in any working individuals’ day-to-day activities at work. As technology advances, so does the process of sharing information, which has become faster and more direct. Daily tasks in the office whether big or small all involve business communications regardless of what profession is being practiced. In our day-to-day activities in the office place business communication allows us to share and take in information regarding issues surrounding our work, tasks to be accomplished, and so much more. “Good business communication is about sharing information in ways that are useful to your co-workers, business partners, and clients” (Kienzler, Locker, 2008). Usage of effective business communication, individuals can reduce the amount of time wasted, wasted efforts, lost goodwill, and legal problems that can arise from poor communication. Day-to-day business...
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...encourage innovation and being involved with our employees, customers, and communities. Our headquarters is located in Alexandria, Virginia. However, most of our work is done in Houston, Texas. Curved Skies provides solutions in the Aerospace and Defense sectors. As we grow and expand our business, there is sometimes a lack of information flow to employees. This lack of information flow can sometimes lead to confusion and lack of guidance as to what our goal is for certain projects. Problem Statement What are ways to improve communications within an organization? Organizations that expand in size and number of employees need to find ways to ensure that pertinent information is distributed in a timely manner to all employees that are affected. Lack of information flow and communications can lead to possible issues with employees and management. These issues could also lead to projects not being accomplished and dissatisfaction from the customers. Communications are important to many facets of a business, whether it is passing information along to employees, or ensuring that information is passed to the customer. Information or communications can happen in several ways (i.e. email, social media, and advertising.) I am going to research the ways to improve communications in all manners. Improving communications...
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...Unit 4: Unit code: QCF Level 3: Credit value: Business Communication H/502/5413 BTEC National 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information throughout a business, is critical for the future prosperity of the organisation. Unit introduction A business needs accurate and relevant information from internal and external sources in order to operate profitably. Proper collection of data creates an environment where informed decisions can be taken for the benefit of the business. In order to manage information effectively, there must be good communication systems within the organisation. Staff must possess good verbal and written skills in order to communicate and share information Business information can be used to obtain competitive advantage and promote efficiency. Organisations generate information internally, recording details of products manufactured, purchased and sold, and their associated costs. Businesses use information to manage not only what is currently happening in the organisation but also to plan for the future and ensure their survival. Information is collected, stored, manipulated, analysed and reported to those who need to use it. People need to become skilled manipulators and users of information to ensure organisations become more efficient and succeed in achieving their stated purposes. Since the...
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...Challenges and Solution of Business Communication Successful businesses use a variety of communication methods to keep people informed and processes operating smoothly. Those business owners understand that communication is a continuous process and watch for hurdles that can pop up at any point to get in the way of clear, accurate, timely, effective communication with employees, customers and the public. By knowing what to look for you can take steps to prevent obstacles and resolve issues quickly when they do arise. Diversity Every person has a unique frame of reference that filters how they view the world. Differences in age, gender, ethnicity, religion and other factors all create different points of view. Diversity helps work teams bring more solutions to the table. But those filters can also cause the receivers to interpret messages differently than the sender intended or create different expectations. Distance Businesses must find ways to keep communication channels open with people who are away from the office, such as a remote sales force or people who work from home. Some companies deliver information to mobile devices or schedule regular meetings so employees can anticipate and schedule their trips and sales calls around them. The challenges are even greater for companies that do business globally. Cross-cultural communication adds different languages, business norms, distance and time zones to the equation. Technology Email, social media, the web and mobile devices...
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...BUSINESS COMMUNICATION TRENDS Business Communication Trends Lorren Rodriguez COM 285 Kathleen Ives November 17, 2011 Business Communication Trends Good communication in business is crucial to the individual’s success and to the business’ success. Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing (Locker & Kienzler, 2008). Business communications play a vital role in a person’s day-to-day activities at work. Business communications help an individual manage his or her daily work activities by allowing the individual to keep in constant communication with employees and clients. The trends that have been seen in the current workplace include the use of e-mail, video conferences and PDA’s. The message types that resulted from these trends are e-mails, instant messages, and text messages. Success in the workplace is dependent on the individual’s ability to communicate with his or her employer and clients. Current Trends in Business Communication Current trends in business communication include social-networking tools, personal digital assistants (PDAs), and video conferencing. These trends are some of the most popular workplace devices that improve productivity (Locker & Kienzler, 2008). Social-networking sites like MySpace, Facebook, and Twitter are becoming very popular networking sites for business. “These networking sites allow users to post a profile, blog, or useful links...
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...Developments in Practice XXXVI: How to Talk So Business Will Listen … And Listen So Business Will Talk Heather A. Smith School of Business, Queen’s University, Kingston, Ontario heather.a.smith.queens@gmail.com James D. McKeen School of Business, Queen’s University, Kingston, Ontario One of the most important skills all IT staff need to develop today is how to communicate effectively with business. Over and over, research has shown that if IT and business cannot speak the same language, focus on the same issues and communicate constructively, they cannot build a trusting relationship. And business is consistently more negative about IT‘s ability to communicate effectively than IT is. In fact, even while IT collaboration is improving, business‘s assessment of IT‘s communication skills is declining. While much attention has been paid to organizational alignment between IT and business (e.g., governance, structure) very little has been paid to the nature and impact of the social dimension of alignment, a big element of which involves communication. To explore the business and interpersonal competencies that IT staff will need in order to do their jobs effectively over the next five–seven years and what companies should be doing to help develop them, the authors convened a focus group of senior IT managers from a variety of different organizations. This paper documents the results of this discussion, integrating them with findings from the research and practitioner literature...
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