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Communication Within a Virtual Workplace

In: Business and Management

Submitted By antiina
Words 4882
Pages 20
Working Together from Afar A Study on the Effectiveness of the Communication Strategies and Flow used in a Virtual Office By Patricia Camille C. Duremdes Submitted December 13, 2014 to Dr. Rosario M. Baria

Abstract Communication is important in any group that has a common goal (Simon, 1976). It is a requirement in a situation where people with different tasks have to coordinate to work as one. While achieving effective communication is relatively easy in a traditional organization, organizations that exist in cyberspace have to find alternative ways to communicate effectively due to the limitations caused by the long distances between the members. This study was conducted to find out whether or not the communication within a virtual writing service of 14 workers is effective. The study used both qualitative and quantitative methods in gathering information. Information about the virtual office’s communication strategies and flow were obtained through first-hand observation, while the effectiveness of communication was determined through questionnaire results. The results indicated that the communication strategies and flow used in the office were effective, as a vast majority of the respondents had positive views on the communication within their office.

TABLE OF CONTENTS

CHAPTER I Introduction Importance of the Study Purpose of the Study Limitations of the Study Definition of Terms 1 2 2 3 3

CHAPTER II Review of Related Studies 5

CHAPTER III Methodology 9

CHAPTER IV Results and Discussion a. Communication Flow b. Communication Strategies 10 10 10

c. Effectiveness of Communication 14

CHAPTER V Conclusions Recommendations 21

CHAPTER I

INTRODUCTION There are many factors that differentiate a virtual office from a traditional one. While a traditional office operates in the confinement of a brick-and-mortar facility, a virtual office...

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