...What is Emotional Intelligence: Emotional Intelligence, or EI, is defined as the ability or capacity to perceive, assess, and manage the emotions of one's self, and of others.� Arriving at the Emotional Quotient is the standard means of measuring the Emotional Intelligence of an individual. | The importance of EQ in the workplace: In recent times behavioral scientists around the world have arrived at the conclusion that IQ alone is not the primary factor that leads to better performing managers and workers. The role of EQ in determining the performance of individual�s at the workplace is now widely recognized and well understood. People with more emotional intelligence have been found to be better leaders and workers, bettering their lower-EQ counterparts on important traits such as leadership, decision making skills, self control, empathy, teamwork, self-confidence and orientation to achieve higher goals. | In today�s fast paced business environment, a well balanced handling of relationships and emotions play a crucial role in achieving success. Emotions play an important role in decision making and strategy formulation, allowing people with higher EQ to handle work related situations more efficiently. | Your Overall EQ Score: This EQ test is based on the standard five personality traits related to EQ and which have been proposed by Reuven Bar-On, namely: 1.Interpersonal EQ (social responsibility / empathy) 2.Intrapersonal EQ (emotional self-awareness) 3.Adaptability...
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...Emotional Intelligence Abstract Intelligence has been studied for a very long time and the more research is conducted newer concepts of intelligence continue to evolve and show that it is more than just being smart. Howard Gardner in 1983 came up with the concept of multiple intelligences and today personal career success requires not only academic intelligence but also a higher level of emotional intelligence. This paper compares both academic intelligence to emotional intelligence and further reviews literature on the importance of emotional intelligence and relates it to career success. The basic concepts behind academic intelligence, emotional intelligence, how its valuable and why it should be valuable to learn are discussed with the aid of three published articles that elaborate on its necessity for success. Keywords: Academic intelligence, emotional intelligence, career, success Emotional Intelligence: The New Measure of Success Each individual uses a unique set of cognitive skills when processing complex information. Intelligence is a very old concept and while intelligence has been the most consistent factor in determining career success, its definition now includes emotional intelligence. It was Howard Gardner, who came up with the concept of multiple intelligences that encompass several capabilities such as reasoning, planning, solving problems, comprehending, learning, etc (1983). Two of these many different intelligences...
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...Emotional intelligence Emotional intelligence is the ability to recognize the meanings of emotion and their relationship. Having emotional intelligence consists of having the capacity to perceive emotions, assimilate emotion related feelings, understand the information of the emotions, and manage them. The use of emotional intelligence in one’s everyday life is very important. Emotional intelligence is needed in mostly all social situations, and also at work. An employer would of course want someone that is very intelligent for the job, but the candidate can’t emotional intelligence. It is so easy for emotions to run high in the workplace. Employees should always have some emotional intelligence, so that emotion would be understood and the issue dealt with. Emotional intelligence would get a person very far in life. Two tests were taken to test my emotional intelligence. The first test was taken on www.queendom.com. This test was 146 questions long. It consisted of questions that asked what I would do in certain situations, whether a situation was like me or not, and showed pictures of different people showing different emotions, and asked my opinion on the emotion shown. The test results came back saying my overall emotional IQ level is good. In the summary of my results, my strengths, potential strengths, and limitations were given. I agree with all of the strengths named in the results. A few are, my approach to problem solving is conductive to resolution, I have a positive...
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...Abstract This paper contains a summary of an emotional intelligence test this author took. The result from that test, as well as a reflection on the experience is described within. An explanation of emotional intelligence and some of the ideas surrounding the study, including examples are described by the author. This author also describes why emotional intelligence is important in a number of areas of a person's life. In conclusion, this author gives information on a number of different ways a person could enhance their emotional intelligence. Introduction Emotional intelligence involves a person’s ability to understand and use their emotions to make their lives better. Understanding what causes our moods and being able to manage those feelings is a sign of good emotional intelligence. Emotional intelligence is important in person's professional and private life, and a high EI will make those areas of life more successful. People can be more of an asset to their company’s and avoid confrontations and arguments in both business and personal relationships. Furthermore, a person can easily improve upon his or her EI by regular reflection and paying attention to his or her feelings. Results of My EQ Test The results of my EQ test are that I have slightly above average emotional intelligence. The tests' results say that I am sensitive to the emotions of people around me, and that I know the effect my behavior has on others. From taking this test...
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...Emotional Intelligence Sherissa M. Christian AIU - Aspects of Psychology: SSCI206 - 1401B - 19 Abstract The description of my test results told me that I was reasonably skilled with the ability to identify, perceive, and express emotions in myself and to others. These skills form the ground of my ability to relate to the emotions of other people as well as the ability to understand myself. Emotional Intelligence is defined, by John D. Mayer and Peter Salovey, as the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions. There are four branches of emotional intelligence perceiving emotions, reasoning with emotions, understanding emotions, and then managing emotions. Emotional intelligence is important because think if everyone just acted on just raw emotion, the world would be a chaotic. Being able to perceive and understand emotion is a very important skill. This will help you with building relationships not only in the business world but also with friends. Listen to your body, if you have an uneasy feeling in your stomach on the way to work or school, it may be a hint that these things are stressing you out. Emotional Intelligence Emotional intelligence is important everywhere in the world. There are tests that you can take to see where your EI is ranked. Being able to understand others and your own emotions are a key part in a happy healthy life. There are always ways...
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...the role of the nurse in the care of the patient, the essential competency skills to develop an emotional intelligent nurse will be analyzed including intellectual skills, self-awareness, therapeutic and teaching skills, listening, and, probing skills (Xavier & Pereira, 2012). The process of these developments will be evaluated to assess for any improvement needed to achieve the desired emotional intellect outcome. Emotional Skills of the Nurse Competency in Nursing is a necessary element when caring for patients. The nurse demonstrates confidence in his or her knowledge and ability while acting with genuine empathy for the community served. She or he has studied medicine for years before beginning his or her career in nursing and has mastered the medical skills necessary to become successful. Nurses serve a diverse community with individuals of different languages, ethnicity, religious beliefs, and sexual orientation. The nurse can resolve conflicts and recognize the views and values of others while not judgmental of the differences of those he or she disagrees with. The nurse understands the importance of emotional intelligence because before one can understand others he or she must first understand oneself (Goleman, 1995). The nurse administers medication meticulously and with care. The medical professional requires the competencies of emotional intelligence because emotional state plays an important part in illness and disease. Stress and negative emotions can fade...
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...In a personal setting, emotional intelligence is most relevant in relationship building, or interpersonal effectiveness. People who have high emotional intelligence tend to create win-win relationships in that they are beneficial to themselves and the counterpart. Others are attracted to high emotional intelligence, whereas people with low emotional intelligence are often avoided. This type of person tends to make counterproductive relationships where the relationship only benefits one side. In a business setting, emotional intelligence has become most relevant in management roles and improving overall corporate performance. Managers with a high level of emotional intelligence are able to control their anger, get upset less often, and have lower stress hormones. Colleagues and employees see them as having fewer behaviour problems and view the manager as influential. Lastly, managers who are emotionally intelligent have empathy and the skills to make others feel trusted. From the two articles I learned that emotional intelligence is a multimillion dollar training industry and learned to view EI as separate competencies rather than one aptitude. One new term to me was “primal leadership” which is defined as the emotional dimension of leadership. Informally, it is a leader who can articulate a message to followers so that it moves them in a positive direction. Primal leaders must confront the fears that others feel in order to keep emotions in control and ensure work gets done...
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...Developing Children's Emotional Quotient (EQ) Developing children’s abilities which is associated with emotions are important “life skills”. The abilities help the children relate well to others and succeed in life. Positive emotional development has significant benefits for young children. Young children who are emotionally stable and healthy benefit from being more attentive to learning, feeling good about themselves, having more friends and being able to better control their behavior. These all relate to long-term happiness and success in life as children grow older. As with other aspects of young children’s growth, they develop different abilities related to emotions as they mature and change. Children begin to gain greater awareness of their feelings and how to express the feelings in different ways during their early years. It is important to understand how young children develop an awareness of their own and others’ feelings, as well as the ability to manage such feelings. In this case, parents play the important role in aiding young children’s Emotional Quotient (EQ) development. Parents may do some of the best ways to develop Emotional Quotient (EQ) in their children, include modeling and creating awareness of their emotions. In developing the emotional aspects of their children, especially at home, parents take a great responsibility. The environment created by the parents take a very important role in development of the children's Emotional Quotient (EQ)...
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...April 22, 2012 The Emotional Intelligence of Leaders by Daniel Goleman Goleman’s “The Emotional Intelligence of Leaders” discusses a leader’s emotional intelligence and its effects on an organization. He began by explaining the qualities an effective leader should possess and the significant role that one’s emotions play. The way in which one expresses and deal with their emotions are crucial in a leadership role. Our emotion influence what we do, how we do it and shapes that in which we are. The feelings we feel, whether happiness, sadness, or anger is are all wired in our brain and all emotional memories are stored. He explains that having great credentials alone is not enough when it comes to leading an organization. A true Leader as explained by Goleman, is someone with a high level of emotional intelligence. He stated that the five competencies needed to achieve this level of ‘’emotional intelligence’’ are self-awareness, managing emotions, motivation others, showing empathy and staying connected. Being self aware as a leader is very important as it allows you to know your strengths so you can continue to build on it and also aware of your weakness to know where development is needed. Self-awareness also builds confidence, which is essential in every leader. The second competency is managing emotions. As an effective leader, it is imperative to master the art of controlling one’s impulses and is able to comb through feelings rationally without acting on pure emotions...
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...SO Why is EI important to leadership, How is it related to Soundwave For leaders, high emotional intelligence is essential for success. The four key attributes of Emotional intelligence “self-awareness, self-management, social awareness, and relationship management”, enable leaders possessing high emotional intelligence to “perceive emotions as they arise in response to an action or situation, regulate themselves and stay in control”(Furth 2005), as well as “effectively convey directions and know what to say in order to inspire and motivate others”(Furth 2005). Further more it provides leaders with “adequate conflict resolution skills allowing them to effectively manage any disagreements that arise between employees, customers, and other parties”(Gleeson 2013). On the other hand leaders with poor Ei who react from their emotions without filtering them can create “mistrust amongst staff and can seriously jeopardize the working relationship with employees proving detrimental to overall culture, attitudes and positive feelings toward the company and the mission”(Fletcher 2011).This is related to sound wave as we believe the high turnover in employees is a direct result of the poor emotional intelligence of the leaders/managers of this company. This is because the managers are unable to to effectively gauge the needs, wants and expectations of those they lead causing workplace inefficiency and employee dissatisfaction. This must be fixed as high employee turnover is not only financially...
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...Emotional Intelligence Case Study 2 Scenario 1 This scenario has a senior leader that has a management style that is not the most effective where the employee are yelled at, degraded, and humiliated. This management style is referred to as autocratic where the ruler has absolute power. (Richter, 2006) While this management style can be effective in some areas like the military or police force, it is not very effective in the modern day office. Our goal is to be results oriented and maximizing productivity while we have our employees engaged and challenged. John is this case study was rightfully terminated. First they reached out to John in an attempt to adjust his style, but those attempts were not successful. Since he couldn’t change then he was let go. He was not a team player, didn’t encourage the team, and couldn’t reach maximum potential without the engagement of the entire team. John was weak in social competence where he didn’t give any inspirational leadership, vision, or teamwork. He certainly didn’t embrace developing others as he rather yell when expectation were not met. Scenario 2 This scenario has Jane as an Executive VP with an outstanding career. She was tasked with a highly visible and important task because of her past success. This is not all that uncommon where due to employees past success in their past they are promoted into higher positions. Some of these positions require different skills or a higher skill level. In this...
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...Emotional Intelligence Name: Institution: Part 1 (a) – Skill Development Regulating my emotions was one skill I developed. After a close examination of my emotional intelligence survey results, I found myself weak in dealing with emotional conflict. More specifically, I would rather fester conflict than deal with it directly. I hate dealing with conflict that has negative impact on my emotions as a person. I would rather avoid than deal with it. However, if it was unavoidable, I would prefer to postpone. Thanks to my coach Molly Tang who helped me understand that sometimes we become strong and aware by dealing with conflict directly. The realization brought me to the reality that I perhaps needed to develop a schedule that would help me regulate my emotions as a person. My coach and friend helped me get through the schedule. Part 1 (b) – Schedule Review and Observed Changes I undertook breathing exercises three times a week. At first, the sacrifice was daunting and I found myself on a very hard schedule. To adhere to the journal, I had to develop personal discipline and this comes with courage and confidence. After every breathing exercise, it came to my knowledge that I felt like I had taken a nap. It was refreshing and re-awakening. After sometimes, I adjusted the breathing exercise to five times a week as it become easier and more familiar. I was now happy that could carry out the exercise with ease and still manage to keep the journal. A close review of breathing reveals...
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...HUMAN RESOURCE DEVELOPMENT RESEARCH CENTER AN EXAMINATION OF THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE, LEADERSHIP STYLE AND PERCEIVED LEADERSHIP EFFECTIVENESS LISA A. WEINBERGER DECEMBER 2003 Swanson & Associates 168 E. SIXTH STREET, SUITE 4002 ST. PAUL, MN 55101 Lisa Ann Weinberger 2003 i TABLE OF CONTENTS Chapter 1........................................................................................................................... 1 INTRODUCTION ........................................................................................................ 1 Background and Purpose of the Study...................................................................... 3 Statement of the Problem .......................................................................................... 6 Significance of the Study ........................................................................................... 7 Limitations ................................................................................................................ 8 Background of the Field Setting ............................................................................. 10 Definition of Terms ................................................................................................. 12 Summary ................................................................................................................. 13 Chapter 2.......................................................................
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...SUMMIT GROUP Words- 3098 University of Chittagong Assignment on Organizational Behaviour Topics:Emotional Intelligence (EI) Submitted to: Md. Sahidur Rahman Associate Professor Dept. of Management Studies University of Chittagong. Submitted by: |S/L |Name |ID | |01 |Md. Tanvir Rahman (L) |08302067 | |02 |Md. Sazidul Karim |08302073 | |03 |Md. Arfatul Islam |08302116 | |04 |S.M. Almas Hossain |08302118 | |05 |Md. Abul Basar |08302140 | |06 |Jolakha Afrin |08302012 | |07 |Bristy Rani Banik |08302023 | |08 |Lipi Barua ...
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...Emotional Intelligence (EI) in Leadership 1. Introduction All of us can recall at least one situation when very technically skilled people performed poorly as leaders, despite their intellectual abilities and analytical skills. If we look closer at their behavior, we will see that they could hardly get along with people or stay calm in stressful situations. One of the reasons for poor performance of managers is that for a long time companies’ recruitment processes were based on the belief that one of the most general rule of thumb in the business world is the close link between staff technical skills and their performance. Moreover, employees’ technical skills have been one of the most important drivers of their promotion to leading positions. However, it turns out that in a surprisingly high number of cases, the promotion of highly skilled people to leadership positions did not work out as it was expected. Many companies reviewed their HR policies after Daniel Goleman introduced his new and innovative concept of Emotional Intelligence in 1995. Emotional Intelligence (EI) relates to the self-perceived ability to identify, assess, and control the emotions of oneself, of others, and of groups. Those abilities are as valid, or even more so, than one’s intellectual quotient when it comes to performing better as a manager and a leader (Goleman, 1998). Ever since then, companies have been assessing potential candidates’ emotional intelligence throughout their recruiting processes...
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