...BSHS/385 July 13, 2015 * Emotional focused therapy has been used as a emotion focused base with individuals, couples, or their families. This type of therapy is a short term session that usually last from 10-30 minutes that provides three states: exploration, clarification, and action stages. This type of emotional therapy is used so that emotions in the human body activated and help the client realize and change problematic emotional levels or self experiences that are not wanted. The therapist looks for the couples interactions, reflects process, finds patens in the relations, emotional signals, and helps expand those signals. The primary goal of this emotional focused therapy is to arouse the emotional awareness and be at a lived experience of a fear, shame, etc, in order to transform it. In this paper will be about a video named Emotional Focused Couples Therapy by Susan Johnson, who has a Doctorate in Counseling Psychology and developer of emotional focus therapy. She will be interviewing a couple who has been married for a year, she has three children but he doesn’t. They met at a church and the wife has had many traumas in her life. We will discuss the Nonverbal and verbal skills of counselor; did certain questions or comments create a change in nonverbal or verbal actions for the clients; what open- and closed-ended questions did the counselor use; what techniques did the counselor use to paraphrase and summarize the words of the clients? Was this effective; how did...
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...this subject because I realize that it would help me understand the needs of my future clients better if understood the connection between psychology and interior design. Design psychology is the practice of architecture, planning, and interior design in which psychology is the principal design tool. In an American Psychological Association online article written by Lea Winerman, called “Designing Psychologists,” Susan Painter, PhD, and Constance Forrest, PhD, co-owns their own design firm. In 1990, after becoming a psychology professor at Carlton University, Susan decided to pursue her interests in interior/environmental design at the University of California. Now Susan is an urban and campus planner where she can merge her psychology expertise into her interior/environmental design skills into a new field called design psychology. Susan and Constance also design smaller scale places like offices and private homes through their own firm, Forrest Painter Design, in Venice, California. According to Constance, who is a clinical psychologist, she says ”I think the unique contribution that design psychology makes to design is that it recognizes the critical contribution emotion makes to people’s response to a space” (Winerman, 2004). Together, Susan and Constance design large spaces like campuses and smaller spaces like offices and private homes with an emphasis on emotional responses and needs, encorporating past experiences into future design, and planning spaces based...
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..._______________________________________________________________ Table of contents PLEASE RIGHT CLICK HERE AND SELECT "Update Field" TO UPDATE TABLE OF CONTENTS. 1. Emotional intelligence at workDocument 1 of 1 Emotional intelligence at work Author: Taylor, Peter ProQuest document link[->0] Abstract (Abstract): As recently as April 2009, at one of our You Asked for It workshops, Summit readers experienced a hands on demonstration of emotional intelligence (EI) at work. In a session led by Linda Pickard, workshop attendees figured out whether they were left or right brain dominant, or somewhere in between, and then learned how that characteristic played out in communications and negotiations with co-workers, clients and suppliers. Understanding your emotions and those of the people you are dealing with improves communication and, consequently, the outcome of the situation. I suspect that to many of you it sounds a bit "touchy feely" for a procurement magazine, but I also suspect that understanding and practicing your EI will go a long way to making work more productive, procurements more successful and contract management easier. A brief introduction to the science behind emotional intelligence explains a number of important things. The human brain's first role was to protect us from external threats. The 'flight or fight' response prompted us to react quickly to sounds and sights around us. There was no time for rational thought and the weighing of options. As the brain developed...
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...1.1 Explain how different methods of promoting products and/or services impact on customer service delivery Selling to consumers or other businesses, developing an effective sales strategy is the first step to persuading customers to part with their money. In particular, we need to identify which customers to focus the efforts on, the sales methods that will be use to reach them and how we will price the product or service. It is essential to plan carefully how to approach and make the pitch to customers. Careful preparation can help to demonstrate how the product will benefit the customer, handle any objections and close the sale. Personal recommendations can be one of the most effective forms of publicity. This is why we must ensure our customers are left satisfied every time they deal with our business. Online marketing involves making best use of company website, as well as including email marketing and electronic newsletters, online advertising and using social media websites such as LinkedIn, Twitter, Facebook, and Pinterest. Entering into affiliate marketing deals with other businesses, while some raise their profile through effective content marketing (including blogging). 'Offline' marketing options include advertising, direct mail, leafleting, public relations and networking. Marketing should be part of everyday business culture. Having a marketing plan can increase a chances of success. Something that sets out the goals and strategy, structures your efforts...
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...summarizing a data set. Summary: This activity introduces you to the basic statistics that researchers use to summarize their sets of data. You will learn how to produce a distribution of scores and how to graph the distribution. After descriptions of the measures of central tendency (mode, median, and mean) and variability (range and standard deviation), you will be able to manipulate the scores in a distribution to see how each score affects the descriptive statistics for that distribution. Hemispheric Specialization Purpose: To explain how research on split-brain patients has helped us understand the special abilities of the two halves of the brain. Summary: This activity describes what researchers have learned about the special abilities of the left and right sides of the brain. After a brief review of the way that information is carried from the main sensory channels to the brain, you will test the responses of a simulated “split-brain” patient to demonstrate that, for most right-handers, the main language center is located in the left hemisphere, while the right hemisphere is specialized for spatial tasks. Then you will carry out the same experiments with a simulated “normal” individual to...
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...Introduction For this assignment I am going to be looking at the process of the initial consultation when you first meet with your client and the importance of gaining the relevant information to be able to make an accurate diagnosis to be able to help the client. I will be discussing the importance of the initial consultation in understanding the client’s goals and targets. I will also look at the ethical factors we may come across. initial Consultation As part of our initial consultation it is important to gain relevant knowledge about the client including the reason they seek help, what they want to achieve by attending the sessions and understanding the best way forward through gathering the right information from the client. Firstly, once the client contacts the therapist to request an initial consultation or they are referred by a medical practitioner, I feel it would be resourceful if the documentation, known as the Notation, is forwarded to the client prior to meeting face to face; allowing the therapist to gain relevant personal details, about the client including their background, occupation and family details plus any medical history and details of any previous sessions. Also what is the purpose of the latest request for attending hypnotherapy? This information gained prior to the consultation can give the therapist an idea of where the client’s state of mind is and where they want to be. However the first meeting there are many more questions which need...
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...relationships with clients. It is important for human service professionals to maintain eye contact, nonverbal behavior, and listening to the clients. Human service workers understand the importance of maintaining working relationships with clients and avoiding emotions that are not appropriate in conversations with them. The impact that emotions have in interpersonal communication, obstacles an interviewer faces when dealing with clients and their emotions, and assessing client’s culture and the impact it has on the interviewer will be discussed in this paper. In Human Services, emotions can impact the way human service workers ask questions and their responses to the client. The worker can gain advantage of a client’s emotions by using empathy. Empathy is listening to the client, sharing and understanding their concerns or feelings. Emotions are the way a client feels or reacts to something that was said or shared with them using nonverbal communication. A client’s emotional reactions can have a negative or positive result if a human service worker can maintain appropriate eye contact and body language. This means looking at the client with your eyes so as to encourage them to keep talking (Evans, Hearn, Uhlemann, & Ivey, 2011). Three obstacles an interviewer has to prevail when conducting interviews with clients are culture, religion, and gender. They also have to control the client’s emotions. This is one of the hardest things for the interviewer to do. Emotional outbursts...
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...PROMOTECOMMUNICATION IN HEALTH, SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS. Understand why effective communication is important in the work setting. 1.1 Identify the reason people communicate; * To obtain information: in a health settings or any organisation setting, information will be gathered concerning clients, it is therefore important that you can communicate verbally (using appropriate words) and non-verbally (email and care plan). * To establish and maintain relationship with others: we need to communicate with others in other to know more about them, to develop and to maintain relationship with them. * To understand and to be understood: people communicate to understand needs, choices preferences, problems etc. we communicate to be understood also by others. 1.2 Explain how communication affects relationships in the work settings; As a care assistant communication plays a vital role and it is the heart of everything I do therefore effective communication is essential to carry others along. Communication can lead to a good or bad service within a work setting. Good communication encourages participation that promote equality within the work setting. To communicate effectively you have to ensure information is clear, accurate, detailed, non-judgmental etc. all of the above are important for references and legal purposes. It enables everyone to work to the same standard in other to avoid confusion. I.e. if carer A states it down clearly in the...
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...“Choosing one of the case studies that you developed within your group during the class. Explain the cause of the person’s symptoms and construct a hypnoanalysis treatment plan and required outcome. ” Introduction In this essay I will identify and explain the underlying issues which have caused the weight problem presented by Ms. B, as described in the case study below, and devise an appropriate hypno-analysis treatment plan for her, with an attached screed. I will also include the potential benefits, possible contraindications and any ethical issues that may arise, in order to determine whether this is the best and most realistic course of action for her to achieve her weight loss goal. The case study for Ms.B is as follows: Case study: Ms. B is a 58 year old divorced mother of two who has come for therapy because she has a long held belief that she is the unattractive, overweight one in her family. She is the eldest of three children, with one sister and brother. She has always felt like she never received the same sense of approval and affection from her father as her sister and brother did. This made her feel left out from her father’s affections. She remembers that her father often made comments about her appearance, although Ms.B is aware that her father did this unconsciously. In her house growing up being athletic, attractive and slim had value. She believes her childhood feelings of being undervalued have affected her deeply and these feelings have carried...
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... Journal Article Review Summary Spousal emotional abuse is ongoing, significant problem, impacting nearly 35% of women. Emotional abuse by a spouse or romantic partner can often lead to negative psychological outcomes, including depression, anxiety, low self-esteem, posttraumatic stress disorder, learned helplessness, and resentment of the abuser that persists even when the abuse ends. There have not been designated therapies designed to help these women. Gayle L. Reed and Robert D. Enright (2006) examine the roles forgiveness therapy has on emotionally abused women in the article The Effects of Forgiveness Therapy on Depression, Anxiety, and Posttraumatic Stress for Women After Spousal Emotional Abuse. According to Reed and Enright (2006), forgiveness therapy is designed to help the client let go of the anger and resentment that stems from a justifiable wrongdoing. The researchers believe that forgiveness therapy will be beneficial to the women who were emotionally abused by their spouse because it targets the resentment the woman has for the abuser. These emotionally abused women often times experience learned helplessness and accusatory suffering. Learned helplessness often occurs when women develop self-blame in response to their abusive spouse’s criticism and ridicule. Whereas accusatory suffering is when the emotional abused spouse continues to feel like the victim and hold onto the resent. Because of the nature of emotional spousal abuse, forgiveness therapy can be very...
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...Lecture 8: Managing people for service advantage Review questions 1 What are the factors that make frontline work stressful and difficult? Explain some ways a business could manage these difficulties for their employees to achieve better customer service and satisfaction. Boundary spanning Sources of conflict (i.e. person–role conflict; Organisation–client conflict; Inter-client conflict Emotional labour 2 What are the key barriers for firms to break the cycle of failure and move into the cycle of success? The employee cycle of failure begins with a narrow design of jobs to accommodate low skill levels, an emphasis on rules rather than service and the use of technology to control quality. The customer cycle of failure begins with repeated emphasis on attracting new customers, who become dissatisfied with employee performance and the lack of engagement that comes with continually changing faces. 3 Explain the concepts of emotional contagion and emotional labour and how they relate to customer service, using specific examples. Emotional labour arises when there is a discrepancy between the way frontline staff feel inside and the emotions that management require them to portray in front of customers. Frontline staff members are expected to have a cheerful disposition, be helpful, compassionate, sincere or even self-effacing—emotions that can be conveyed through facial expressions, gestures, tone of voice and words. Although some service...
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...INTRODUCTION TO THEORY 1. There are defining characteristics that determine nursing practice. Base on your clinical experience, explain the meaning of the following: 2.1 Nursing as a practice- oriented discipline Nursing as practice oriented discipline is the ability of the nurse to articulate the significance of what they do as an essential thread of contemporary health care provision. The main essence of practice oriented discipline is the application of the theories on your activities of daily living. Nursing exist to provide nursing care for clients who experience illness, as well as for those who may experience potential health care problems. Nurses deal with peoples human condition and their responses to health and illness. Nurses help in monitoring the living experience of people as they deal with health and illness while caring for them. Nurses who care for patients in primary health care settings may have to structure their encounters in more creative ways to increase their understanding of the daily life processes and the integrated patterns of their clients responses to health and illness within an context of limited time. Conducting comprehensive assessment, medical histories, performing daily activities such as blood pressure monitoring, administering medication and carrying out treatments. The on-going relationships with nurses’ prompts clients to share their experiences in more relative dialogues, allowing more details, meaning and history that make...
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...HBR What matters most to your company’s bottom line? Just possibly, your mood. Primal Leadership: The Hidden Driver of Great Performance by Daniel Goleman, Richard Boyatzis, and Annie McKee New sections to guide you through the article: • The Idea in Brief • The Idea at Work • Exploring Further. . . PRODUCT NUMBER 8296 T H E I D E A I N B R I E F Primal Leadership: The Hidden Driver of Great Performance hat most influences your company’s bottom-line performance? The answer will surprise you—and make perfect sense: It’s a leader’s own mood. Executives’ emotional intelligence—their selfawareness, empathy, rapport with others—has clear links to their own performance. But new research shows that a leader’s emotional style also drives everyone else’s moods and behaviors—through a neurological process called mood contagion. It’s akin to “Smile and the whole world smiles with you.” W Emotional intelligence travels through an organization like electricity over telephone wires. Depressed, ruthless bosses create toxic organizations filled with negative underachievers. But if you’re an upbeat, inspirational leader, you cultivate positive employees who embrace and surmount even the toughest challenges. Emotional leadership isn’t just putting on a game face every day. It means understanding your impact on others—then adjusting your style accordingly. A difficult process of self-discovery—but essential before you can tackle your leadership responsibilities. ...
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...Outline The Primary Skills Used In Counselling Relationships When planning this essay I assumed that I would just produce a narrative of the primary skills and how they can enhance any counselling relationship but after some thought I felt that for the sake of congruence, ‘a core condition’, along side that narrative I would relate it to my own learning experience. I came to the CPPD thinking that if I wanted to be a therapist, then trying to find a solution to my client’s problems was my only goal. I gave little thought of how I would achieve this and even less thought or credence to the relationship I would have with the client and what power that relationship holds. I have since discovered that we should try and treat the relationship that develops as a living breathing entity, which has the ability itself to shine a light on the client’s blockages. Rogers, in ‘On Becoming A Person’ says that: “ If I can create a relationship characterized on my part: by a genuineness and transparency, in which I am my real feelings; by a warm acceptance of and prizing of the other person as a separate individual; by a sensitive ability to see his world and himself as he sees them; Then the other individual in the relationship: Will experience and understand aspects of himself which previously he has repressed; Will find himself becoming better integrated, more able to function effectively; Will become more similar to the person he would like to be; Will be more self- directing...
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...each, provides the therapist with information useful in deciding how and if to treat these disorders. It could also be argued that the uniqueness of each client and each set of symptoms demands the therapist to review each case on a one to one basis and not to blur the boundaries between each of these types of disorders, which may in turn result in a less effective form of treatment being provided. Each of these disorders is discussed below, along with mention of any similarities and differences, as well as the considerations that need to be made in the treatment of these disorders. Understanding Stress The term stress was first employed in a biological context by the endocrinologist Hans Selye in the 1930s. In his usage stress refers to a condition and stressor to the stimulus causing it. Selye researched the effects of stress on rats and other animals by exposing them to unpleasant or harmful stimuli. He found that all animals display a similar sequence of reactions, manifesting in three distinct stages, Alarm, Resistance and Exhaustion. He labeled this universal response to stressors the general adaptation syndrome or GAS. When a threat or stressor is identified or realised, the body's stress response is a state of alarm. During this stage adrenaline will be produced in order to bring about the fight-or-flight response. As Dr David Beales, a specialist in the field of stress, commented recently, “There is not enough oxygen in the brain to solve a problem or make s good decision...
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