Management Information System

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Separate groups: Section 1

Q: What are the major features of a business that are important for understanding the role of information systems?

• Define a business and describe the major business functions.
• Define business processes and describe the role they play in organizations.
• Identify and describe the different levels in a business firm and their information needs.
• Explain why environments are important for understanding a business.

Q: How do information systems support the major business functions: sales and marketing, manufacturing and production, finance and accounting, and human resources?

• List and describe the information systems serving each of the major functional areas of a business.

Q: How do systems serve the various levels of management in a business and how are these systems related?

• Describe the characteristics of transaction processing systems (TPS) and role they play in a business.
• Describe the characteristics of MIS and explain how MIS differ from TPS and from DSS.
• Describe the characteristics of DSS and explain how DSS differ from ESS.
• Describe the relationship between TPS, MIS, DSS, and ESS.

Q: How do enterprise applications, collaboration and communication systems, and intranets improve organizational performance?

• Explain how enterprise applications improve organizational performance.
• Define enterprise systems and describe how they change the way an organization works.
• Define supply chain management systems and describe how they benefit businesses.
• Define customer relationship