Premium Essay

Imotional Intelligience

In: Business and Management

Submitted By lenz1025
Words 684
Pages 3
Cecilia Kollie
MGT 210 Assignments
Prof Abdool
November 13, 2012

Daniel Goleman gained notoriety in the mid-1990s for identifying competencies related to "emotional intelligence," or the ability to perceive, regulate, understand, and work with emotions to enhance leadership. Those competencies are self-awareness, self-regulation, motivation, empathy, and social skill. Based on research by the consulting firm Hay/McBer, Goleman identifies six distinct leadership styles, each of which uses a unique combination of the emotional intelligence competencies.
The selection of a leadership style influences not only the outcome of a particular situation, but the overall organizational climate as well. "Climate" is defined to reflect the organization's flexibility, workers' sense of responsibility to the organization, the level of standards set, the degree to which performance feedback and rewards offered are considered accurate, the clarity those in the organization feel about its mission and values, and the level of commitment they hold toward a common purpose. Each style affects each component of the organizational climate as well as the organization's financial results, and each may be used effectively in certain situations. Highly effective leaders draw on multiple styles:
The styles, taken individually, appear to have a direct and unique impact on the working atmosphere of a company, division, or team, and in turn, on its financial performance. And perhaps most important, the research indicates that leaders with the best results do not rely on only one leadership style; they use most of them in a given week-seamlessly and in different measure-depending on the business situation. Imagine the styles, then, as the array of clubs in golf pro's bag. Over the course of a game, the pro picks and chooses clubs based on the demands of the shot. Sometimes he has to ponder…...

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