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India - Global Business Cultural Analysis

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Submitted By jmcdowell9
Words 8171
Pages 33
Abstract India is a complex nation with a rich history and years of diversity. With the rise of the global economy over the last century, it is safe to say that the country has become a major multi-national player. Although outsourcing to India has been a trend since the early 90’s, the country also has a growing local economy that is primed for investment should the right opportunity arise. However, not just any company can invest in or partner with India. Because India is rich in tradition and very slow to change its views, it will take a savvy, experienced investor with a team of managers willing to take on the task of creating a successful partnership with a country whose past has been riveted with corruption and a caste system that tends to hold its citizens back from improvement. A Multi National Corporation (MNC), with the right resources, will be able to benefit from the positive attributes of the developing country while at the same time contributing to the reduction of poverty and improved lifestyle of local citizens.

Q#1. What are the major elements and dimensions of culture in this region?
Communication
The dimensions of culture can be summed up in a few points: communication, religion, ethics, values and attitudes, manners, customs, social structures and organizations, and education. Beginning with communication is perhaps the most important aspect of culture for a business manager to address. In Cross Border Commerce, author Brian Satterlee quotes John Penrose, Robert Rasberry and Robert Myers as saying:
In international business, people of different cultures have difficulty communicating effectively without some caring and appreciation of each other’s points of view, values, and goals. If individuals do not attempt to develop this awareness, stereotyping of people, information, and behavior takes place. This eventually can lead to