...INTRODUCTION Grapevine communication is the informal communication network within an organization. Grapevine is used to spread information bypassing the formal communication structure. Just like the grapevine plant: it spreads in random ways and it goes where it can. It is formed by individuals and groups in an organization. The people in the groups have something in common that links them together. A person can belong to one or more groups. A grapevine communication is a form of informal communication by which people communicates each other without any formal line of communication. It’s called Grapevine because like that of a grape vine it’s impossible to find the origin of information which results in spread of rumours. Grapevine communication is a form of informal business communication, which develops within an organization. It means gossip, usually gossip that spreads and covers a lot of ground (a lot of people), much like vines do. ACKNOWLEDGEMENT At first we desire to express our deepest sense of gratitude of almighty Allah. We are thankful to our University (Leading University, Sylhet) and the respective authorities for providing us an opportunity to take our BBA program. With profound regard we gratefully acknowledge our respected course teacher Md. Shamimul Islam for his generous help and day to day suggestion during preparation of the assignment. He is so much an inspiration and guidance to us that we are, short of words in expression our gratitude. We like to...
Words: 3848 - Pages: 16
...Communication Channel Scenarios Management MGT/521 March 18, 2012 Instructor: Patrick Murray When tasked to head up a team to develop a strategy for introducing a new beverage in the global market, the best form of communication would be sending out an e-mail and scheduling a conference call. Time management is crucial for this type of short-term deadline. Delegation, prioritizing tasks, and setting goals are vital to ensure completion of the task at hand as well as making sure the deadline is met. The email is grouped with the key players so they can communicate with one another and everyone will be aware of his or her responsibility. During the conference call, brainstorming for ideas as well as the delegation of assignments will be set. Each member is tasked with an assignment regarding the product details. A breakdown of how information is received is included in the call. This will include names of each member and his or her responsibility with regard to the task as well as a time schedule of when information is to be presented. The importance of the mass group emailing will be beneficial for members who may have questions of another team member who may tie into his or her portion of the project. Another conference call is conducted by the third day to try to bring the project to life and questions can be asked if there are any conflicts or unknown issues...
Words: 918 - Pages: 4
...Communication Channel 1 Communication Channel Scenarios MGT/521 Management August 17, 2011 Professor: Communication Channel 2 Communication Channel Scenarios Scenario I Informal communication channel will be used. I feel that this channel will be a great choice in this situation, because we need immediate feedback and have a goal to obtain with a deadline. Upward communication would be used to convey the message to the Vice President of Operations. The reason I feel this is the best choice is, because this form of communication is being used to provide feedback to higher ups, progress towards goals and relay current problems if any. (Robbins & Judge,(11) pp 344-345) Scenario II Formal email communication will be used to contact the IT department. This channel will be best choice for this situation, because it will be following company procedure for technical support and its’ quickly written and immediately sent. Downward communication is used for employee communication. It’s keeping them informed and providing them with instructions on the new login and password. (Robbins & Judge,(11) pp 344, 351) Scenario III Channel richness would be used to inform employees about the reduction of workforce. This channel is best choice because you will be utilizing different angles of communication to your employees. You want to use written communication which is providing something concrete for them to review. Along with oral communication, which is, letting...
Words: 335 - Pages: 2
...To remain competitive, organizations in today’s business environment need to undergo changes almost constantly. Change proves to be a challenge not only to the supervisors and managers but also to the employees. As an IT manager, I will need to make sure that I handle the change management, guide the employees through the change in order to ensure that the project would be successful. After all, organizations don’t change, people do . A formal communication channel is more effective in implementing the change. The employees who are not willing to accept the new system, will be very effective in undermining the changes with a negative informal communication. I will involve the employees in the change process, make them understand the need for change and benefits of the implementing the new system. As an IT manager, it is critical for me to understand the employee feelings regarding the change, understand their issues and address them. In general implementing a change requires the capability to market and sell. It would be difficult to sell without understanding what the buyer needs, his/her concerns and fears. It is expected that there will be need for more work to be done during change process. The employees are likely to alter their working habits. I will raise the expectations, reach for opportunity to push them harder and work smarter. I will have performance improvements and make the process challenging while keeping the goals realistic so that employees do not get...
Words: 502 - Pages: 3
...Every company must evaluate the effectiveness of their business practices, and make adjustments when necessary. Intersect Investment Company has struggled since September 11, 2001. In the search for a solution to their problem, it is important for Intersect Investment to conduct benchmarking research. The decisions for company restructuring is done by a process called benchmarking. In the case of Intersect Investments, both competitive and generic bench marking, can be evaluated and applied. The following is an analysis of benchmarking data from 6 companies that have successfully or unsuccessfully navigated through similar situations. Following the analysis, the initial benchmarking material is provided. The benchmarking data along with the analysis can be used to develop alternative solutions for Intersect Investment Company. While evaluating each company closely, Intersect Investment will pay special attention to each company’s success or failures. Several key factors, such as external and internal forces, extrinsic motivation, organizational and cultural changes, and emotional intelligence will be considered. Introduction Ever since 2001, the financial industry has been an unpredictable climate, with firms “struggling to keep both their clients” trust and Wall Street’s credibility,” (Intersect Investment, 2008, p.1). Intersect Investment has had their share of issues in the past year as their revenue targets have not met goals, sales employee turnover is up 25%,...
Words: 557 - Pages: 3
... 11/20/13 Communication Channel Paper Communication channel is an established line of communication between two people in multiple ways. Meaning there are all kinds of ways to communicate in the business world. Because communication is very important in any way in life, not just business. This applies to everyday living for the regular person men or woman. That’s why some partnerships, marriages, and friendships fail. They don’t let each other know what’s going on. But there is one way I like communicate regardless of business or personal life. The most consistent line of communication for me is face to face communication. This line of communication happens with my mom all the time. I live with her and see her all the time to let her know how I feel. My mom and I have discussions about what to buy from the grocery store every week. We can just interact and listen to each other to let each other know what we like and don’t like. Or have a conversation about old memories in my childhood about how I was a troublesome child with good tendencies. You couldn’t express your gestures, charisma, and emotion over your e-mail like face to face. Face to face communication tells you about the person, express how they feel, and sends better message than any other channel. While face to face communication is the best way to communicate in my opinion. There are some good things about it like...
Words: 586 - Pages: 3
...Because of God’s desire to save all people, he granted humankind necessary ways for them to be saved. God extends his love to everyone even though some refuse. In theology, I learned that there are four channels of God’s saving self-communication. The first channel is through the inner depth of my life experience called conscience. Even though my conscience may be erroneous, it is the thing that guides me to the right path. The second channel is through nature. God is everywhere – an immanent being but also transcendent which means that God is also beyond or above the range of normal. The third channel is through our relationship with other people. The fourth and last channel is through religion which binds us back to God. Among the four facets of God’s saving presence, I believe that I can feel Him most in my conscience. I can say that I can make a distinction between things that are right and wrong and also do what is correct or expected from a matured individual. I am fully aware of the things that are bad for me and other people. Being in a Catholic school for eleven years brings that adequate knowledge of right and wrong. There are times when things get tough and a lot of temptations lure me to do what I want instead of what is right and good. Fortunately, no matter what happens, there is still that small voice in my head that urges me to move away from the decisions and things that will harm me afterwards. I feel that God is in my conscience because He guides me to the...
Words: 325 - Pages: 2
...Com/285 April 21, 2012 Linda Burr Audience Analysis Speaking in front of a group takes steps the speaker needs to do to prepare the presentation. Audience analysis is one way a speaker can prepare the presentation’s effectiveness. The speaker must explore the different characteristics of the target audience. In the case of a quarterly sales meeting, the audience includes managers, salespeople, and customers. The speaker breaks down the audience characteristics and what demographics make up the analysis. This would include professional and nonprofessional. The speaker must also consider what channel of communication to use at the presentation to ensure meeting the expectations of the audience. This channel can be formal or informal. Formal communication is organized and managed. The information is shared with relevant people within the organization. Informal communication is used within the organization and not used with informational meetings outside the organization. Audience Characteristics The speaker must make sure every member of the audience can understand his or her presentation. The speaker can do this by having a clear understanding of the unique needs of the audience. The speaker must know of any similarities and differences in the audience. Stakeholders First consider who the stakeholders are. In the case of a quarterly sales meeting, the stakeholders are managers, salespeople, and customers. This is a combination of professionals and nonprofessionals...
Words: 1131 - Pages: 5
...understand and explain the principle of multiplexing 2. To describe the main characteristics of Time Division Multiplexing (TDM) 3. To understand the operation of a Time Division Multiplexer Components Required: 1. Power supply unit (PSU) 2. MODICOM 2 board 3. Connecting wires 4. Oscilloscope 5. Probes Procedure: 1. Connect the MODICOM 2 board to the PSU. 2. Duty cycle selector is set to 8. 3. Oscilloscope probe is set to DC coupling. 4. The input of channel 0,1,2 and 3 ( point 11 ,13 , 15 and 17 respectively) and its output (41, 43, 45 and 47 respectively) are measured by oscilloscope and the results are recorded. Point | Measure | Remark | 11 | CH0 input | CH1 TRIGGER5V/D0.5mS/DCH2 TRIGGER 2V/D0.5mS/D | 42 | CH0 output | | 13 | CH1 input | | 44 | CH1 output | | 15 | CH2 input | | 46 | CH2 output | | 17 | CH3 input | | 48 | CH3 output | | 5. TX to RX clock connection is pulled out. 6. The input and output of channel 3 is observed and recorded. 7. TX to RX clock connection is put back. 8. TX CH 0 to RX CH0 connection is pulled out. 9. The power supply is OFF and ON. 10. Step 6 is repeated. 11. Step 9 and 10 are repeated for another 3 times. 12. TX CH 0 to RX CH0 connection is connected again. 13. The power supply is OFF and ON. Point | Measure | Remark | 17 | CH3 input | CH1 TRIGGER: 5V/D,0.5mS/DCH2 TRIGGER: 2V/D,0.5mS/D | 47 | Sampled CH3 signal | | 17 | CH3 input |...
Words: 641 - Pages: 3
...Selecting the Right Communication Channel Selecting the Right Communication Channel Scenario I: As a marketing manager, I should make telephone calls to inform all people in my marketing network inside the company and invite them to a face-to-face meeting and presentation provided by me to go through product details, marketing strategies and budgets needed for launching the new drink. Telephone calls are very high in richness and fast in time. The needed information ready to pass is too much and that’s why I choose this rich channel to be more effective. “Introduction of new products and services at an accelerated pace-all non routine messages high in ambiguity and requiring the use of channels that convey a large amount of information”. (Robbins & Judge, 2011, ebook format ch. 11). Scenario II: Both telephone call and e-mail will help effectively on communicating downward to IT manager. Because of the time, I need to be fast on the way of communication and telephone call will help me to solve the company problem as a decision maker. IT manager must reply my phone call by sending the new username and password through e-mail as a reference for sending to all 11 employees. All 11 employees not only check the company’s website to enter their username but also they need to check their e-mails first thing in the morning. Scenario III: “A model of media richness helps explain channel selection among managers.” (Robbins & Judge, 2011, ebook format ch. 11). This kind of...
Words: 352 - Pages: 2
...CFO, office managers, and business consultant will be able to follow my technical terminology, but my client’s will have a harder time determining what I am trying to present. Prior to giving my presentation it is important for me to identify the groups and individuals in the audience (Wisc-Online, 2009). I have learned from previous experience that it is important to be entertaining, especially when you’re presenting dry sales numbers and figures to company consumers. There are three important communication channels that I also consider when giving my quarterly sales presentation. The three communication channels that I use are upward, downward, and horizontal. Upward communication allows for me to provide information to my office managers and CFO, therefore allowing me to have a better working relationship with my managers. I am then able to share my opinions and ideas to them through this communication channel. Downward communication is important when trying to encourage and motivate my fellow co-workers. My co-workers need to be involved in coming up with new goals and strategies for our Agency. Employee feedback is also very important to upper management. Upper...
Words: 866 - Pages: 4
...Effective Gray Scale Techniques By: Wilfredo C. Ileto Many people believe that color images will always be more effective than grayscale. I don’t agree with that perception. Grayscale can be just as visually powerful as color images when they are properly rendered. As a matter of fact, many of the great masterpieces in photographic history, such as those by Ansel Adams and Cartier Bresson, are grayscale images. While the trend has been moving towards full color reproduction, printing of grayscale or monotone images will always remain part of the printing process. Therefore, it is of great importance that we understand the process of converting color to grayscale and acquire the techniques to effectively implement it. Because grayscale images do not have the visual effects of color, it is important to apply certain techniques in order that the images project the desired visual impact we require Whenever I conduct a seminar on Image Enhancement and Color Correction, I always start with a discussion on Grayscale Techniques. Since original materials are now generally supplied in digital RGB format, I ask the participants how they would prepare their grayscale images from these RGB files. Without exception, their answer would be to simply change the mode from RGB to grayscale using Photoshop. I would then load an RGB image (illustration 1) into Photoshop, apply Change Mode to convert it to grayscale and produce an image (illustration 2) where the details have all disappeared into a...
Words: 1176 - Pages: 5
...SYLLABUS—MKTG 4354—Marketing Channels and Logistics Fall 2015 INSTRUCTOR: Tom Reilly Office: 3067 Office Hours: Mon-Wed, 12:30 to 2:30 Appointments are both helpful and appreciated. An appointment will insure that we have enough time for the task at hand, and that the time is not double-booked, and that I am not doing something else. E-mail: twreilly@vt.edu Course Description: This course will examine the management of a firm’s distribution function. Specifically, we will explore the relationships among manufacturers, distributors, and retailers. In addition, we will study the structure, functions, interactions, and activities of the marketing channels. A special emphasis will be placed on decision making given the natures of these channels. Objectives: • To understand marketing channels including efficiencies achieved, conflicts created, and behaviors of channel members • To reinforce the principles of Marketing, and understand the differences when they apply to channel and logistical issues. • To be able to apply the above concepts in the context of real marketing decisions. • Exposure to careers in Channel Management Books Marketing Channels, a Management View, 8th edition, Rosenbloom, South-Western ISBN 13: 978-0-324-31698-8 Marketing Cases – VT ISBN 13: 978-1-269-77349-2 Grading: Exams (3): 30% Group written case : 15% Class participation 15% ...
Words: 529 - Pages: 3
...socket of Transmitter block. 4. Switch ‘On’ the trainer's power supply & Oscilloscope. 5. Observe the Transmitter Output (TP20) along with CH0 input (TP11) for reference with the aid of oscilloscope. Use Transmitter's CH0 Input for external triggering of oscilloscope. This will help to achieve a stable waveform. The Transmitter Circuit samples all channels at different time intervals. The time division multiplexed samples appear at the Transmitter Output. (TP20). Vary the amplitude of the input sine-waves by varying the potentiometers in the Function Generator block. This will help in identifying which sample belongs to which input channel. Ensure all the potentiometer in the Function Generator block is turned fully clockwise before continuing with the exercise. Conclusion: 1. We can observe various signal to get sampled and multiplexed in a channel by varying their amplitudes, it would be easy to observe every signal to get multiplexed on a channel. ST2102 Scientech Technologies Pvt. Ltd. 49 Experiment 7 Objective: To observe output waveforms at receiver channels, CH1/ CH2/ CH3 on oscilloscope & observe preservation of DC level in output waveform compared to input signal. Procedure: Initial setup of Trainer: Function Generator pot direction : clock wise Duty cycle Position : 5 Delay control : Anti clockwise Comparator Threshold level : clockwise 1....
Words: 525 - Pages: 3
...Advantages of Grapevine Communication 1. Grapevine channels carry information rapidly. As soon as an employee gets to know some confidential information, he becomes inquisitive and passes the details then to his closest friend who in turn passes it to other. Thus, it spreads hastily. 2. The managers get to know the reactions of their subordinates on their policies. Thus, the feedback obtained is quick compared to formal channel of communication. 3. The grapevine creates a sense of unity among the employees who share and discuss their views with each other. Thus, grapevine helps in developing group cohesiveness. 4. The grapevine serves as an emotional supportive value. 5. The grapevine is a supplement in those cases where formal communication does not work. Disadvantages of Grapevine Communication 1. The grapevine carries partial information at times as it is more based on rumours. Thus, it does not clearly depicts the complete state of affairs. 2. The grapevine is not trustworthy always as it does not follows official path of communication and is spread more by gossips and unconfirmed report. 3. The productivity of employees may be hampered as they spend more time talking rather than working. 4. The grapevine leads to making hostility against the executives. 5. The grapevine may hamper the goodwill of the organization as it may carry false negative information about the high level people of the organization. A smart manager should take care of all the disadvantages...
Words: 261 - Pages: 2
