...Coralde Jhoanna Lyca R. Velchez Michael O. Espinar Christmas Dianne S. Coralde Jhoanna Lyca R. Velchez Michael O. Espinar | III. College | College Of International Hospitality Management College Of International Hospitality Management | IV. Background and Significance | The Hotel and Restaurant Management curriculum of the university is designed to prepare students for entry level /supervisory/ management positions in the lodging, food service Industry and other related operations. All educational institutions offering the Hotel and Restaurant Management programs require practicum training or supervised work experience. It allows the students to be exposed to the different from an apprenticeship or internship where training is focused only on one area of operation or program. The practicum program is a joint effort between the school and the participating Institution (hotels) to uphold industry standards and fully tap the expertise of future practitioners in the industry. While the school provides the basic theories, participating hotels and restaurants provide the resources and work situation where the students can apply and test theories and principles they have learned from school. During practicum, the students are assigned to participating hotels where they are given actual work experience in the various aspects of its operation. The students are required to enroll the...
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...1 THE PROBLEM AND ITS BACKGROUND Introduction A nation’s economy runs on the knowledge and skills of its people. The requirements for skills evolve with external investment, technological advances and globalization. To keep pace with changes, people need to acquire skills to be productive and earn a living and all of these can be achieved through education. Education is the most important mechanism for the empowerment of people for their socio-economic, political, and technological development. The learning environment of higher education institutions must take cognizance of this in structuring their course programs. For the purpose of quality assurance of course programs, higher education institutions can contribute meaningfully by applying the principles of tracer study to create sustainable learning empowerment environment for the continuous professional development of past students. While many higher education institutions provide training to a variety of clients, most forget them as soon as they graduate and leave the institution’s environment with no means to contact them. Employability upon graduation an over the long term is, understandably, the major priority for the vast majority of our University students. Over the past decades or so the University has increasingly offered a wide spectrum of higher education courses that provide students with the necessary tools enabling them to develop their employability skills, to heighten their awareness of these skills...
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...the interest in the field of the student. The major offers an opportunity to enhance the intellectual skill and to show the capability of a student to undertake a subject from the basics to advanced study. There are some students who arrive on campus and know exactly what course or major to pursue and already having an idea what their future careers will be but most of the students do not know which major will get them there. In fact, due to the large number of courses available to students, most of them find themselves switching majors during college. San Sebastian College – Recoletos de Manila is one of the few institutions in the country that offers a major degree in Hotel & Restaurant Management; be it Major in Hotel, Restaurant & Resort Management or Major in Culinary Arts. The importance of choosing a major in Hotel & Restaurant Management as well as any courses available is a vital and crucial part for every student as it will be the building blocks of success in the future. Students have to be more knowledgeable about the path they will be taking for this decision will help them to be prepared for their career path. Importance of the Study The researchers hope to gain knowledge and insights that will contribute to the improvement of the decision-making skills of the students in deciding which course specialization they are to pursue. Furthermore, this study will be of great help to the following: • To the...
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...Hotel Management Colleges In Chennai Hotel Management is now one of the most sought after courses opted by younger generations. At present, the opportunities in hotel and hospitality industry in the country are enormous. Keeping this thing into account, the Tamil Nadu Government has made efforts for promoting professional education to a significant height. There are some more than 60 institutes in Tamil Nadu out of which about 24 are located in Chennai only. Presenting a compiled list of all major Colleges in Chennai that offer courses in Hotel Management. 1. Institute of Hotel Management, Catering Technology and Applied Nutrition-[IHM] , Chennai The Institute of Hotel Management, Catering Technology & Applied Nutrition, Chennai was established in the year 1963. The institute is located in Chennai and is affiliated to National Council for...
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...Hospitality Management, California State Polytechnic University 3801 West Temple Avenue, Pomona, CA91768, USA Samuel Seongseop Kim (sskim@sejong.ac.kr) Department of Hospitality and Tourism Management, Sejong University, Seoul, Korea Ada Lo (hmada@polyu.edu.hk) School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong DOI:10.3794/johlste.72.178 ©Journal of Hospitality, Leisure, Sport and Tourism Education Abstract This study identifies reasons why college students in Hong Kong want to study hospitality and tourism management (HTM) and why they want to pursue HTM degrees abroad. It also aims to identify students’ preferred HTM study areas. An empirical study of a cohort of 384 HTM students was conducted to determine their motives for their choice of HTM. The results indicate that there were five motivational factors among HTM students: self-actualisation, job opportunity, field attractiveness, ease of study, and scholastic achievement. Detailed information on the motivational factors along with preferred overseas study destinations and HTM study areas are discussed. Keywords: Hospitality and tourism management (HTM); Study motivations; Study preferences Myong Jae (MJ) Lee is an assistant professor in the Collins College of Hospitality Management at Cal Poly Pomona. Prior to joining the Collins College faculty, he served as a visiting assistant professor in the School of Hotel and Tourism Management at the Hong...
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...Hotel Management and Restaurant Management Term Paper: Hotel management and restaurant management are the main elements of the proper management in the hospitality sector. Due to the development of tourism the demand in hotels is constantly increasing. Millions of people every year travel from country to country and they require a place for temporary living. Of course it is impossible to establish a hotel without the profound knowledge on the slightest peculiarities of this problem. Hotel business is quite a problematic one, so one should possess well-developed management skills to be able to control the work and the level of services at a hotel. A hotel is a complicated institution which offers a great number of services. Of course, every manager has to be aware about the services, the prices, the clients and the requirements which every hotel should meet. Naturally, a hotel seldom exists without its own restaurant, no wonder hotel and restaurant business is understood like a single unity. The restaurants differ according to their organization, cuisine, prices, level of services, type of clients, etc. The manager should be aware about the rules of the correct creation of a restaurant and its proper management: the design of the building, the type of the cuisine, the supply of the food products and ingredients of the highest quality to avoid scandals and negative impact of the dishes on the human health, catering, monitor the hygienic condition of the restaurant, advertise...
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... Selangor Mobile Number: 012-3945217 Email Address: norfatinhidayah@gmail.com Date of Birth : 02 April 1987 Religion : Muslim NRIC : 870402-38-5388 Status : Single Gender : Female Defects : No Race : Malay Personal Strengths 1. Ability to work independently with minimum supervision 2. Wiling & manage to learn new thing, challenge and fast learner 3. Good interpersonal & communication skills 4. Self-motivated and dedicated on completing task successfully 5. Flexible in execution of teamwork Educational Background Institutions : Mara University of Technology Programme : Hotel Management CGPA : 3.23 Feasibility : Bachelor of Hotel Management with Honours Duration : 2008-2010 Institutions : Mara University of Technology Programme : Hotel Management CGPA : 3.12 Feasibility : Diploma Duration : 2005 – 2008 Employment History Position : Lecturer Company : Legend International College of Hospitality & Tourism Address Lot 10.3.2, Grand Seasons Avenue, No.72, Jalan Pahang, 53000 Kuala Lumpur, Wilayah Persekutuan, Malaysia. Duration : 03rd January 2012 – Present Monthly salary : RM 2800 Subject : Cost Control - 3 hours of teaching and tutorial. - Calculation and formula needed in the subject - It is important for the student to calculate the cost...
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...Service Operations Management Third Assignment draft Mohamed El Banna M00292942 Executive Summary EFQM, which falls under the non prescriptive framework for the management of organisations, is designed specifically to assist entities. This is particularly in the drive of entities as they strive to become more competitive within their fields of operations and the economy as a whole. EFQM Excellence Model is without doubt a successful framework that plays a vital role in supporting organisations achieve success with minimal hiccups. This report discusses the various roles that the EFQM Excellence Model plays in organisations. In addition, it looks at organisations that have employed the model in their daily operations, and the success they have received. In a nutshell, this reflection pays attention to the success the organisations achieve as far as encompassing EFQM Excellence Model is concerned. Through the EFQM Excellence Model, organisations are able to integrate the framework into existing management systems and attain success (The Author, 2003). The report also gives various recommendations that Squire Hotel Group should practice ensuring 100% occupancy of the hotels both during weekdays and weekends. By harnessing a number of suggestions that have been put forward, Squire Hotel Group will improve its performance thus achieving sustainable performance (Osseo-Asare, 2002). It is evident that EFQM Excellence Model has underlying principles that...
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...Gender difference of students on motivational factors to study Hospitality management in National University Motivational Factors 1. Social Status 2. Job opportunities 3. Modern major 4. Special interest 5. Attractive major 6. Ease in studying 7. Fulfill dreams Female Male First, this Conceptual Framework is made up the two journals I had: “Motivation of Students to study Tourism Hospitality programs.” By Bashar Aref Alhaj Mohammad and Hamam Talal Alsaleh and “Students Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Case Study Ho Polytechnic” By Appaw-Agbola Esther Theresa. It explains the different motivational factors that the students may get if they took Hospitality as their preferred journey. These factors can provide students some motivations that will help them why they study Hospitality Management. This framework is also made because as a researcher, we want to see the difference between the motivational factors which are the following: Social status, Job opportunities, Modern major, Special interest, Attractive major, Ease in studying and Fulfillment of dreams, of both male and female students that are going to be in the hospitality management in National University. Significance of the study This study aims to motivate the incoming freshmen who will take Hospitality management at National University. It also helps the researcher to research about...
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...students, attempted to identify some of the basic expectations of students recruited by hospitality organisations. He found that students had “fairly realistic” expectations before they graduated. Most students expected to be successful in seeking employment as trainee managers. He concluded that, although the students’ expectations were realistic, the turnover of these students in the hospitality industry seems to be high. There is a probability that recruiting organisations might create false expectations and/or lack adequate induction programs. Waryszak (1999) also quote Barron and Maxwell surveyed three groups of students: first year hospitality management course students; students who returned from their cooperative education placements to complete the course and newly graduated employees from the same academic institution. They found that overall, first year students held positive views of their future placement organisations, such as that the hospitality industry offers career opportunities, the prospect of training, financial rewards and job satisfaction. However, the students returning from their cooperative education placements held generally negative views in all these areas....
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...Room Division and Operation Management Name Professor Institution Course Date 1.1 Discuss accommodation and front office services for different organisation Different organizations have different ranges of accommodation and reception services depending on the capital invested on the business. For instance, accommodation services for hotels and restaurants can be divided into several categories which include house keeping, booking, and communication and administration services (Lewry, 2012, p.2). The front office services for hotels and restaurants can also be under several categories which include bell service, room allocation services, concierge, information and mails, night auditors and cashiers. Accommodation services generally provide the clients or guest with comfortable, welcoming, attractive and clean services (Lewry, 2012, p.2). Other organizations like learning institutions offer accommodation and front office services as well. For example, higher education organizations like universities and colleges offer accommodation inform of hostels. Accommodation services in these institutions include booking, administration and communication services whereas the front office services include cashiers, enquiries and room allocation services. 1.2 Analyse the roles and responsibilities of a range of accommodation and reception services staff M1: You should adopt a suitable strategy to identify responsibilities...
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...S.W.O.T. Analysis Strengths • Location within blocks of the Inner Harbor and the financial district • Yield management pricing system • Franchise marketing • No “all-suite” competitors in the area The hotel is located in a prime location due to its proximity to both the Inner Harbor and the financial district. The location suites both the business executives coming into town during the week and the leisure travelers who are visiting over the weekend. The yield management pricing system enables the hotel to operate much like the airlines to maximize occupancy rates with variable pricing. The Royale Suites Baltimore has strength in its national brand recognition as a quality all-suites hotel. In addition, as a franchise the Royale Suites Baltimore will also benefit from much larger national marketing campaigns. At the time of the hotel launch, Royale Suites was the first all-suites hotel in the Baltimore metropolitan area. The Royale Suites brand identity of offering hotel suites that include small meeting rooms recognizing the increasing demand by business people to conduct small meetings in their hotel rooms and families’ desires for larger and more private hotel rooms. Weaknesses • Few hotel amenities • Little promotion locally and nationally • Rooms do not include kitchens • Few rooms with an Inner Harbor view The Royal Suites lacks amenities such as a full kitchen in the suite and continental breakfasts and happy hours are optional. The...
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...INTRODUCTION Hotel reservation system plays a great role and has a potential effect on day to day performance measures, this type of system have highly evolved from decades due to high demand for their use, effective and efficiency in any given institutions. Due to the rapid change of technology the use of such system has become a necessity to any given high learning institution for better performance and be used with quite a large number of users at the same time but it can save time, resources and creates awareness of the evolving technology. 1.1 PROBLEM STATEMENT Although technology is rapidly changing almost at the speed of light, some Hotels are still using manual reservation system to check in/out customers, Hotel facilities , management, share ideas and passing of information, for instance Staff performance assessment, customers roomt are done manually hence providing: * Providing untimely assessment information’s. * Consumes a lot of time, * Waste and use lots of resource such as forms. The sub-objective are to identify the requirement and design the Hotel reservation system that will resolve the above problem of manual reservation system, by designing and implementing the proposed system successfully it will benefit many parties; firstly by providing staff with access of easy view form. 1.2. SYSTEM GOAL AND OBJECTIVE 1.3. GOALS The main goal is to develop a Hotel reservation system to replace the paper based Hotel reservation. 1.4. OBJECTIVES: * To ease...
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...Curriculum: Its relevance to Hotel and Restaurant Industry in General Santos City. Background of the Study The Bachelor of Science in Hotel and Restaurant Management is a four-year program designed to provide the needed professional preparation and training for exciting and rewarding careers in the Hospitality/Hotel and Restaurant industry. The program integrates a competency based training methodology to prepare graduates to become globally competitive, professionally competent, morally upright, and socially responsible contributors to national development. The Bachelor of Science in Hotel and Restaurant Management program develops student’s professional and technical competence in preparation for leadership responsibilities in hospitality-related enterprises. It also provides intellectual growth, communication skills, ethical awareness, appreciation of values and society and professional knowledge of hospitality industry. It aims to develop potential hoteliers and entrepreneurs who are equipped with the latest technical and managerial skills geared towards maximum utilization of e-commerce application software in hotel and related travel institutions operations. The program leading to the degree of Bachelor of Science in Hotel and Restaurant Management has the following objectives: 1. To enable students to obtain a comprehensive knowledge and deep understanding of the field of Hospitality/Hotel and Restaurant Management. 2. To enable...
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...Science in Hotel, Restaurant and Institutional Management Academic Advisers work with students to plan courses of study. Academic Advisers work with students to plan courses of study. The Hotel, Restaurant, and Institutional Management (HRIM) program helps prepare students for management careers in hotels, restaurants, resorts, casinos, convention centers, health care and corporate dining facilities, educational institutions, and other commercial and non-commercial settings. Students gain a general education background, take courses in HRIM and related areas and earn 1,000 hours of work experience. The major offers two options to accommodate students’ individual career interests: Hotel, Restaurant, and Institutional Management option This option helps prepare students for management positions in any segment of the hospitality industry and is tailored to each student’s need and interests. All students will gain the analytical, interpersonal, and organizational skills they will need in order to become successful hospitality professionals. They can also choose courses that will allow them to continue pursuing a general emphasis in hospitality, or they may choose a sequence of courses that offer a specific emphasis in restaurant management, hotel management, or institutional management. Students may also pursue a concentration in areas such as financial management, human resource management, marketing, or hospitality management information systems. Management Dietetics...
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