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Iso 9000


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ISO 9000
ISO 9000 is a series of international standards that deals with quality systems that are used to ensure that customers receive what they are expecting to receive. It sets the standards and provides guidelines on how to implement and improve a quality management system. The standards are published by ISO, the International Organization for Standardization, and available through National standards bodies. ISO 9000 deals with the fundamentals of quality management systems including the eight management principles on which the family of standards is based. These standards focus on identifying the basic disciplines and specifying the general criteria by which any organization, regardless of whether it is manufacturing or service oriented, can ensure that product leaving its facility meets the requirements of its customers. These standards ask a company to first document and implement its systems for quality management, and then to verify, by means of an audit conducted by an independent accredited third party, the compliance of those systems to the requirements of the standards.
The primary value of ISO 9000 registration is consistent delivery of a product or service to a defined standard and improved bottom line performance. ISO registration also has a significant bearing on market creates a more efficient, effective operation increases customer satisfaction and retention reduces audits enhances marketing improves employee motivation, awareness, and morale promotes international trade increases profit reduces waste and increases productivity common tool for standardization.credibility as well.

A common criticism of ISO 9000 and 9001 is the amount of money, time, and paperwork required for registration. One study showing reasons for not adopting this standard include the risks and uncertainty of not knowing if there are

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