...Organization and Leadership in Human Services KSaltz The Link between Leadership, Morality, and the Community Human service leadership is intertwined to morality and the community because Human Services leaders organize and oversee human services work and they must uphold the integrity and ethics of the profession by fulfilling certain moral responsibilities to clients, to the community, to colleagues and to the profession (Schissler Manning, 2003). They have a moral responsibility to see that all employees respect the integrity and welfare of their clients at all times. A Human Service leader must have morals and values based the “helping profession”(Schissler Manning, 2003). Each decisison and action contributes to the comon good of the Human Service organization, client and the community (Schissler Manning, 2003). Human services leaders are morally responsible for serving the community and meeting human needs (Schissler Manning, 2003). Although human services organizations are obligated to uphold local, state and federal laws, they are expected to advocate for change in regulations and statutes when legislation conflicts with ethical guidelines for the human services industry or with clients' rights. A Human Service leader must be proactive in order for them initaite change and make a difference within their organization or their community (Schissler Manning, 2003). They must be able to develop a sense of community within the organization and within the society to which...
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...2. Public service leaders’ work in many ethnic communities, they assist and help the community. They deal with different ethnic backgrounds every day of their lives, cross-culture awareness is a good skill to have in case of a crisis. But at the end of the day a public service leader is there to help in time of need and lead his team. A good series of skill to have would be technical and intellectual skills so that you are able to assist and work through the situation. For example an ER Dr. he juggles more than one patient at a time in the ER dept. Not knowing anything about them but their current problems he juggles each patient while assisting them all and getting them to a better state. Even though at time the ER is hectic and busy at...
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...In this paper, I will identify three roles of the leadership model to include the manager, mediator, and mentor. We will summarize the key elements of the supervisory process along with the challenges that may arise when supervising employees and being supervised by a superior. We will explain in detail the factors that influence job design, hiring, training, and performance appraisal that supervisors must take into account. Finally, we will discuss some of the challenges that we have face personally of either being supervised or supervising others. Leadership Model Under the leadership model there are three key areas which include managing, mediating and mentoring. Managing is an important role in all organization. A manager is responsible for making sure the organization runs the way it needs to be run by ensuring that the organization has the necessary staff, monitors the budget, and assigns the employee tasks. The mediators remain in the middle and reviews different points to help the parties come to an agreement. The mediator is normally used to keep the parties from prolong issues in court. A mentor is the voice for the people to ensure an individual gets what he or she needs. Also, the mentor works to make sure those involved receive fair service. All of the leadership models are important roles in today’s society. They each help management with their job duties, treat people fair and being a voice for the people. The Key Element of Supervisory Process Supervisor...
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...Leadership Under Severe Stress in Fire Services Contents Introduction 1 Leadership 1 What is Leadership? 1 Theories of Leadership 2 1. Great Man Theory 2 2. Behavioral Theory 2 3. Participative Theory 2 4. Situational Leadership 2 5. Contingency Theory 2 6. Transactional Leadership 2 7. Transformational Leadership 2 Directive Leadership Theory 3 Supportive Leadership Theory 3 Situational Leadership Theory 3 Transformational Leadership Theory 3 Leadership in Fire Service 4 Who is an effective Leader? 5 Situational Leadership 6 Leadership under severe stress 6 What is Stress? 6 Acute stress 6 Episodic acute stress 6 Chronic stress 6 Kinds of situations in a fire service 6 Leadership under severe situations 7 Leadership Failure 7 Conclusion 7 Introduction Fire service is an organized body of people developed to rescue and help people in case of fire emergencies. A fire service, also known as fire brigade, acts as a savior of people’s lives and property. It includes fire fighters and volunteers as staff. Fire service department works both on public and private grounds. Saving lives is the main objective of this department. Firefighter also help people in situations other than emergency by giving them precautionary advice, setting fire alarms and adequate training in severe situation. All the work done by fire department runs on specific decision guidelines. In a decision guideline a firefighter is taught...
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...Running Head: Leadership and Supervising Influence in Human Service Programs Leadership and Supervising Influence in Human Service Programs Leadership and supervision in the Human Service field is about the person who assigns roles, organizes, schedules, and makes the final decision on behalf of the organization. The Alfred Kadushin model of supervision has influenced many great leaders to follow his approach to supervising others. Learning team B, will discuss the three different roles of the leadership model followed by the key elements of the supervisory process, challenges supervisor face as well as job factors that influence job design, hiring, training, and performance appraisal. Lastly, team B will discuss the most common challenges being supervised or supervising others. Identify the three roles of the leadership model—manager, mediator, and mentor. Managers, mediators, and mentors are roles people take on to try to help assist people. The role of a manger is taking on control of a certain unit, division, or business. Managers have many responsiblities in maintaining the business. The role of a mediator is kept neutral between the two parties in settling their disputes. A mediator will facilitate communication between disputants, and assist parties in reaching a mutually resolution of their dispute. Mentors try to maintain relationships to help provide resources the people needs. Manager, mediators, and mentors number one goal is to share their knowledge. ...
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...The Role of Motivation, Commitment and Leadership in Strengthening Public Service Performance Adrian Ritz University of Bern Centre of Competence for Public Management Schanzeneckstrasse 1, P. B. 8573 CH-3001 Bern Switzerland Objective •This correlation between leadership behavior, motivation, and commitment in public institutions is examined in this article. It is highly relevant, both theoretically and practically, for explaining in a better manner the basic area of conflict between managerialistic steering principles and incentive mechanisms, on the one hand, and the public interest for managing state institutions, on the other. • In this article, prior research is augmented by new perspectives and empirical results from Switzerland on the relationship between motivation, leadership behavior, and performance in the Swiss federal administration. The article deals, on the one hand, with the relationship between public sector motivation (PSM), job satisfaction, organizational commitment (OC), and leadership behavior and, on the other hand, with the influence of these variables on the internal efficiency of public administrations. Hypothesis H1: The higher the Public Service Motivation, the higher the organization’s internal efficiency. H2: The greater the Organizational Commitment, the higher the internal efficiency of the organization. H3: Employees with higher Public Service Motivation exhibit greater Organizational Commitment. H4: The greater the job satisfaction...
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...FOUNDATION DEGREE IN HEALTH AND SOCIAL CARE MANAGEMENTETHICS, LEADERSHIP AND INTERPROFESSIONAL WORKING IN HEALTH AND SOCIAL CAREHS4501-40Describe The Importance Of Quality Leadership And The Difference Between Leadership And Management Within A Health And Social Care Environment, And Explain The Ethical Value Framework Leaders Of Services Should Adhere To STUDENT ID: 213599 06/05/2011 WORD COUNT 3,606 | | Describe The Importance Of Quality Leadership And The Difference Between Leadership And Management Within A Health And Social Care Environment, And Explain The Ethical Value Framework Leaders Of Services Should Adhere To | | This essay will discuss the importance of quality leadership, the diversities between leadership and management within health and social care and explain the ethical frame work leaders of services should adhere to. Every organization strives to be successful regardless of the type of business it conducts; no organization can be fully successful and productive without good quality leadership. Haris and Ogbonna (2000) discovered that although leadership may not completely affect the organisations achievement, the quality of leadership does affect the workers of the organisation who in turn have a substantial affect on the organiation. (cited in Haracre, et al 2011) If workers are contented and without stress in their work they will be more likely to be enthuiastic...
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...Organizational Change & Leadership from a Systems Perspective Joshua Dooley BSHS/425 Gina Harper In human service, the practitioners' goal is to grow the independence of the users of the service. They achieve their goal through education, civic engagement, social change and health promotion in all society levels. The human service practitioners also advocate human system's accessibility, integration, affectivity and efficiency (Agranoff, 2004). To achieve all this in the dream human service the best kind of leadership to is transactional leadership. Transactional leadership style begins with the principle that all members of the team agree that they will totally respect and obey their leader during work. In this leadership type, the transaction states that workers will be paid for their compliance and effort (Agranoff, 2004). With this on mind, the leader is given rights to reward or punish, depending on the job done. Under transactional leadership, members of the team are not given many opportunities to improve their job contentment. It is entirely on the leader to give them control of their salaries through introducing incentives. These incentives require them to offer quality job services which benefit the organization through quality and high production. In case the standards are still not met in transactional leadership, the leader can opt to use management by exception practice, where the team members are punished...
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...Public Leadership “Management is doing things right; leadership is doing the right things” is a famous quote from Peter Drucker (Psychology Today, 2002-2013). According to Rushaw, author of Leading Public Organization: An Interactive Approach, defines leadership “as an interactive relationship involving power and influence to secure goals and achieve satisfactory reward” (p. 14). A key objective of public leadership is to influence the behaviors of the followers by the leaders to aid in achieving goals. The nature of influence determines the form of power in public leadership, that refers to the ability of a leader to influence others. There are three main sources of power at the expense of the leader to enhance organizational productivity and efficiency; they are legitimate, referent, and expert forms of power. It is as important in knowing and understanding the difference between the private and public sector organizations as it is to know and understand the privacy laws. The privacy laws varies depending on the legislation that an organization is governed under. Leadership in Public Sector According to Rusaw (2001), “the nature of public leaderships is defined by the constitutional basis of his or her work. Public service is chartered by legislation, meaning that the content, scope, and relationship of work is related not to enterprise, but to the authority of law” (p. 2). A public sector organization is an organization owned and operated by the local, state, and...
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...Top of Form 1. How long have you been at UDOT? Less Than 1 Year 1-3 Years 4-10 Years 11-15 Years 16-20 Years 21-25 Years 26+ Years 2. Which category best describes your annual salary? Less than $30,000 $30,000 - $45,000 $45,000 - $60,000 $60,000 - $75,000 $75,000 - $90,000 $90,000+ 3. Describe your level of education. Select all that apply. Less than high school High school Diploma/GED Some college Bachelor's degree Master's Degree Doctorate degree 4. Which group and/or region do you work in (check all that apply)? Region 1 Region 2 Region 3 Region 4 UDOT Complex Project Development Program Development Operations Administration Maintenance Vision and Performance Top of Form 5. On a scale of 1 to 7 (where 1 is "not well" and 7 is "exceptionally well") how well does the new vision statement reflect the work we do as a department? Vision statement: Keeping Utah Moving 6. On a scale of 1 to 7 (with 1 being "not at all well" and 7 being "exceptionally well") how well does the new mission statement reflect the work we do as a department? MIssion: Innovating transportation solutions that strengthen Utah's economy and enhance quality of life. 7. On a scale of 1 to 7 (where 1 is "not familiar at all" and 7 is "extremely familiar") how familiar are you with the Strategic Goals? | 1 | 2 | 3 | 4 | 5 | 6 | 7 | Zero Crashes, Injuries, and Fatalities | Zero Crashes, Injuries, and Fatalities 1 | Zero Crashes, Injuries, and Fatalities 2 | Zero...
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...Crowson 1/18/2011 Common Elements in Entrepreneurial Leadership in today’s Dynamic Markets The Theories of Case, Kouzes, and Drucker have many common elements related to the new definition of Entrepreneurial Leadership. The philosophies of these individuals highlight principal characteristics that are necessary in good leadership. Case’s theory focuses on people, passion, and perseverance as the key to strong economic growth for the country through entrepreneurship. Five of the key elements identified by Kouzes include; modeling the way, inspiring a shared vision, challenging the process, enabling others to act and, encouraging the heart (Rising to the Leadership Challenge, 2008). These elements identified by Kouzes center around the people passion and perseverance that Case states as In the podcast the Kouzes describes how through the proper use of these principles that one is able to effectively lead. He also states that of the five principles that enabling others to act is the one that most directly influences the outcome of a project. When comparing this to the entrepreneurial style of leadership it fits very well. The definition of “Entrepreneurial leadership is one of an enterprising, transformational leader who operates in a dynamic market that offers lucrative opportunities” (The George Washington University, 2001). This definition is taken from the transformational definition of leadership. “The entrepreneurial leader has the following transformational...
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...care, physician services, social services, home health aides, trained volunteer services, bereavement services, spiritual support, and counseling. The services are offered to the northern region of Louisiana. As an employee of Agape Hospice; the perfect position would be director of marketing. My leadership style demonstrates a concern for people as well as task; with task being the priority. To be an employee for a Hospice group, the concern for people is very important. However; accomplishing a task creates security and a sense of accomplishment in the organization. Hospice provides “comforting care that emphasizes quality of life” (Hospice, 2011, pg. 1). This requires a concern for the needs of people. The mission of hospice is “serving faithfully as your partner through the final stages of a journey we know as life” (Hospice, 2011, pg 1). Hospice requires a sense of passion and concern with emphasize on task to accomplish a goal of security and serenity. Leadership style The leadership style most associated with my role in an organization is trait approach. Trait approach focuses on the personality, motives, and values of the leader. Trait approach is an adequate leadership style for a director of marketing because motive is an important issue in hospice care. The motive of hospice is to increase the patient census while offering a quality of life in the final stages of life. However; based upon the assessment “What’s My Leadership Style” (Phoenix...
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...Leadership is the driving force that holds these elements together, aligning them, and enabling the agency to function as an integrated system. Up until now, dialogue of leadership in general focuses on a leader’s role in ongoing processes of an agency. An ever more vital role for a leader in an organization is that of a change. We will now confer the particulars of transformation of leadership, with particular importance of organizational change and creating a culture of high-performance managers. Necessities and strains for organizational change are derived from what originates from the agency’s environment, staff, clients, and often from its own leaders, are so widespread as to be considered a constant of human service administration. Influences within the organization such as low morale, fatigue, inadequate management skills, and high turnover can also present change opportunities. Program redesign, agency reorganization, developing program evaluation systems, enhancing diversity, and altering an outdated or dysfunctional organizational ethos can all be done more successfully using planned change processes. Best leadership for Angel Wings of Love Since the field of human services is continuously evolving the worker must be able to adapt to change in the area of human services. The paper will explore the common methods of organizational change that a manager or staff member(s) may utilize to improve daily operations or responsiveness...
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...game, quality leadership practices must be set into place in that organization in order to have a blueprint of knowledge of where they are heading and trying to go business-wise. Although, there can be major role differences in the way that organizations implement their leadership practices, all of the approaches tend to be unified with the desired outcome of improving the organizations efficiency practices and growth in helping the organization to move forward in the direction that they want it to go. A1. Description of the Organization The ACS or Army Community Service center is a one stop family center that focuses on serving military communities all over the world. It was implemented and put into place to offer an array of services that include but is not limited to information and referral systems, relocation assistance programs, orientations and briefings, financial readiness, family advocacy, employment readiness programs, army family team building classes, army family action plans, army volunteer corps, swap and assist shops, food pantries and Christmas shops. These programs in some way shape or form are very important to the military, their families and communities in which they were designed to serve as a helping agent to assist in helping making military family lives to run a little smoother in spite of the different and frequent PCS moves that military families have to face on a recurring basis. The main mission of the Army Community Services organization is...
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...Leadership & Management Table of Contents Question 1 2 Question 2 6 SWOT 6 Motivational option 8 Recruitment decision 8 Leadership style 9 References 9 Rent A Car Question 1 In 1957 Jack Taylor founded this rent a car enterprise and now Rent a car enterprise is one of the foremost car hire companies and is the largest purchaser of cars in the world. In order to deliver their service company has 75000 employees and follow the concept which believe by the founder of the rent a car called” Take care of your customers and employees first and profits will follow” from that perspective management of the company set four interrelated objectives there are (Farndale E , 2011) * customer satisfaction In here management mainly concern about their customers and the quality of the service they deliver to their customers. In order to measure the quality of their service company use enterprise service quality index. (Bardwell J, 2004) * Fleet growth Through the fleet growth management consider about the convenience of the employees as well as customers. This may lead to grow the customer loyalty of the rent a car enterprise. * Employee development. In here management consider about the carrier development of the rent a car employees because company believe that customers expect to be treated in a particular way by a service oriented business. Therefore to deliver great service enterprise needs well- trained and well- motivated staff. (Hallowell...
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