...Module 1 & 2: 1. How would you define the industry to be analysed? The industry is the world’s largest chain of hamburger fast food restaurants. Core activities are selling hamburger, desserts, and beverage. 2. Is the industry global? Yes since customers around the world can get McDonald’s product and service easily. This can be evidence from figures in table 1 and 2 (generated income from US, Europe, APMEA, and other countries and corporate. 3. Is the organization mentioned Australian or overseas based? The organization is local based. All the outlet located in overseas are operated by their franchisee and close monitor by franchisor. 4. Can you make any inferences about the industry value chain from the article? Raw material – raw material processing – outbound logistics - marketing and sales – services 5. What are the key product and services segments in the indsurty that are mentioned in the article? Hamburger, desserts and beverage. 6. Are you able to identify the stage of the industry life-cycle from the facts in the article? McDonald is in growth stage. This is demonstrated by global comparable sales increase 5.6%, operating income grew by 10% constant currencies and McDonald’s has delivered 35% total return to their investors resulted top performing company in the Dow Jones Industrial Average for 2011. McDonald has primarily concerned on keeping up with the current demand by expanding menu offerings, modernizing the customer...
Words: 5320 - Pages: 22
...ARTICLE Staffing Ratios and Quality: An Analysis of Minimum Direct Care Staffing Requirements for Nursing Homes John R. Bowblis Objective. To study the impact of minimum direct care staffing (MDCS) requirements on nurse staffing levels, nurse skill mix, and quality. Data Sources. U.S. nursing home facility data from the Online Survey Certification and Reporting (OSCAR) System merged with MDCS requirements. Study Design. Facility-level outcomes of nurse staffing levels, nurse skill mix, and quality measures are regressed on the level of nurse staffing required by MDCS requirements in the prior year and other controls using fixed effect panel regression. Quality measures are care practices, resident outcomes, and regulatory deficiencies. Data Extraction Method. Analysis used all OSCAR surveys from 1999 to 2004, resulting in 17,552 unique facilities with a total of 94,371 survey observations. Principle Findings. The effect of MDCS requirements varied with reliance of the nursing home on Medicaid. Higher MDCS requirements increase nurse staffing levels, while their effect on nurse skill mix depends on the reliance of the nursing home on Medicaid. MDCS have mixed effects on care practices but are generally associated with improved resident outcomes and meeting regulatory standards. Conclusions. MDCS requirements change staffing levels and skill mix, improve certain aspects of quality, but can also lead to use of care practices associated with lower quality. Key Words. Minimum direct care staffing...
Words: 8720 - Pages: 35
...many ask whether there is too much inventory in the system; and the fact is that there is too much inventory in the MDC system. This reflects on the company’s poor formulation of policies and the companies may end up tying working capital, which in turn may cause customer retention and hurt the added shareholder value. This paper aims at looking into strategies to reduce inventory as the product flow in the supply chain in the MDC system in Europe (Enslow, 2004). The first step in the strategy as to how the MDC company should reduce inventory is to Pareto the inventory by creating a comparison of the inventory against the sales, thus, making sure to increase the high selling inventory. This is followed by reducing replenishment lead times by removing unnecessary transportation and storage time, for instance, the distribution to the 15 warehouses that serve as hubs and then to the 40 warehouses (Mangan, Lalwani, & Butcher, 2008). This provides inventory for the sales representatives, and distribution agents can be minimized since they are not adding any value to the products. Moreover, revising order cycles or quantities by using options such as re-evaluating the costs of holding inventory is of paramount importance. It should also improve the forecasting accuracy since it is a way to determine how much to stock. Furthermore, by eliminating the obsolete stock, MDC can help reduce the inventory costs as keeping it in the warehouses will only increase the storage cost. Owning up...
Words: 851 - Pages: 4
...qtr_02 10 A quArterly publicAtion boeing.com/commerciAl/ AeromAgAzine building better communication New Air Traffic Surveillance Technology complying with the Aging Airplane Safety rule new tool for collaboration on in‑Service issues Fuel conservation Strategies: Descent and Approach AERO cover photo: 777 APU exhaust bay. AERO contents 03 building better communication Four years ago, we reintroduced AERO magazine in response to a boeing customer support survey. late last year, we went back to you to find out how well we are doing. 07 New Air Traffic Surveillance Technology Air traffic service providers and regulators are moving toward airspace and flight operations to enable greater flexibility and adaptability along with assuring improved traffic flow, capacity, efficiency and safety. A key part is the transition from radar to ADS‑b surveillance. 07 15 complying with the Aging Airplane Safety rule new materials help operators comply with the u.S. Federal Aviation Administration’s new rule on aging airplane safety. 21 15 new tool for collaboration on in‑Service issues 21 boeing introduces a new collaboration platform that integrates two previous elec‑ tronic bulletin boards in a single application and includes a number of new features. 25 Fuel conservation Strategies: Descent and Approach 25 www.boeing.com/c o m m e r c i A l / A e r o m A g A z i n e the descent and approach...
Words: 10353 - Pages: 42
...plan after graduating within three years. John first came to Xerox was in 1983 after his first year at HBS. He worked as productivity consultant in the parts and supply area of Xerox US Marketing Group (USMG). He constructively suggested the efficient cost management, when he showed that Xerox was over-packing in distribution and found that the company would be more economically by having vendors’ ship directly to end users in Xerox rather than through central corporate warehouses. His excellent performance in the internship made him stay in the company and for more achievement in the future. From a productivity consultant to administrative manager for the area, John elevated to the head of the Xerox’s Multinational Development Centre (MDC) in 1986. Just within short three years in this position, Clendenin had led his group gaining a great achievement by improving the efficiency of the company’s worldwide logistics and inventory management system. His team had discovered and exploited business opportunities that saved Xerox millions of dollars a years. Their budget grown from $400000 to $4 million, its staff rose from 4 employees to 42. Discipline Clendenin had served in the Marine Corps for 12 years. He believes in the culture of a definite way of doing and an order to things that is often explicit which also the same as the atmosphere of Xerox Company. John strictly confirmed what the Xerox’s CEO, David Kearns said that increasing the company’s return on assets (ROA) was...
Words: 1519 - Pages: 7
...community, and these represent a significant faction across the formal political divide. The views of these intellectuals will have to be considered even as the international community attempts to ease Zimbabwe out of its political and economic impasse. In the short term, it appears that the economic crisis has affected the domestic political balance of power in a number of ways. First, its effect on the living standards of the vast majority of Zimbabweans has created a groundswell of support for opponents of the current government, whose mismanagement and corruption are seen to be at the heart of the problem. Much of this discontent is manifested through the support given to the Movement for Democratic Change (MDC). There must obviously be a question about the viability of the MDC in a ZANU-PF dominated, post-Mugabe...
Words: 3281 - Pages: 14
...There is a case of the Unity governments in Zimbabwe which were held in 2008 by which Zanu pf and MDC had to compromise in some issues. In this case there will be the use of problem solving model which was used during the negotiations done during the GNU. The two main parties to the GNU, the Zimbabwe African National Union-Patriotic Front (ZANU-PF) and the Movement for Democratic Change (MDC), differ sharply over when elections should be held and the role of the security forces, often seen as staunch allies of President Robert Mugabe and ZANU-PF. ZANU-PF insists that the environment in the country is conducive to the holding of free, fair, and credible elections while the MDC contends that elections should not take place in the absence of human rights and electoral reforms. Questions also remain over the independence of key institutions that are vital to the proper implementation of free and fair elections, such as the electoral commission and the judiciary. Mugabe’s announcement in December 2010 that elections would be held in 2011 triggered an increase in violence and abuses across the country. The beginning of the year saw ZANU-PF and elements within the security forces resort to old campaign tactics of violence, intimidation, and harassment. State security agents, police, and ZANU-PF supporters have been implicated in beatings, arbitrary arrests, and harassment of members of the MDC, cabinet ministers, human rights activists, and journalists, deepening the pervasive climate of...
Words: 595 - Pages: 3
...more in-depth planning should have been undertaken before launching the ERP project. Medical Device Corporation (MDC) should have formed a committee composed of one to two representatives from its various divisions who have expertise on business and IT strategy. This committee would have been able to identify situations the company needed to address in the event of problems transitioning to the new enterprise resource planning system. Had MDC organized the committee, it would have sent the message to the businesses that each division’s input was valued. In the past, each division made individual decisions for their respective business unit. However, headquarters made the decision to implement Oracle as its ERP. Additionally, most of the managers had no experience in IT or employing ERP systems. The company did not take its global markets into consideration and how the new system would affect it. MDC is one of the largest companies in the medical device industry with majority of its revenues coming from overseas markets. Many of MDC units were using nonintegrated systems that were not modernized. The company did not take into consideration how the system upgrade could affect how the overseas systems would communicate with headquarters and other regional sites. The group should have come up with better timelines on how to phase the new system for each division. Since MDC took a hands-off approach to technology and information systems for each division that made it difficult to determine...
Words: 1000 - Pages: 4
...Miami Dade College has engaged in joint ventures and partnerships with many institutions to enrich its cultural landscape, expand business opportunities, and increase the educated workforce. In 1997, MDC established a joint venture with Miami Dade County Public Schools to host the Theodore Gibson Oratorical Project with the purpose to provide children the opportunity to refine their public speaking skills, self-esteem and confidence through a “comprehensive and challenging level of learning and competition.” Since then, every year, during spring, around 350 children compete in different categories. Twelve children emerge as winners and receive medallions and engraved trophies. The school’s district associate superintendent for curriculum and instruction said, “this competition is a valuable life learning experience for the participants.” The “Media Careers” is another joint venture that MDC has established with Discovery Communications with the purpose to help students with their careers exploration and job skills development through a series of “Career Exploration Panels.” Discovery communications is a media company that comprises 153 worldwide television networks, including Animal Planet, TLC, OWN (Oprah Winfrey’s network) 3net, The Hub, and Discovery Channel. The network reaches more than 1.8 billion subscribers around the world. This partnership focuses on teaching students the technical and soft-skills required to pursue a career in the media industry. Verde Gardens is...
Words: 422 - Pages: 2
...investigation for revenue recognition related to the 2011 fiscal year. As a publicly traded firm, MDC is legally bound to comply with all aspects and requests during the course of the investigation. All financial, proprietary information and operations data will be subject to review and should be submitted timely. The investigation will focus on revenue recognition timing. The annual audits performed by several contracted accounting firms have failed to identify or recognize deviations from generally accepted accounting principles from our normal operations. All operational facilities and associated departments will provide complete cooperation to external and internal requests for data. Requests will be monitored and filtered to each operational level by the external accounting firm in conjunction with the corporate financial department. Internal auditors will accumulate, confirm completeness, review and present all data to the accounting firm for review prior to submission to the SEC. A press release has been issued November 11, 2012 providing the general public, stock holders and employees with information related to the immediate resignation of Wade Vandiford, CFO and the SEC investigation. MDC will release bi-weekly updates through press releases and internal memorandums to inform all involved parties of the investigation progress and findings. It is the intention of MDC to accurately report the progress and findings through public communication in an effort to reduce...
Words: 467 - Pages: 2
...John Clendenin, Manager of Xerox’s Multinational Development Center (MDC) has a difficult decision to make. Should he accept his boss’s proposal and take a lateral move as Manager of Multinational Logistics Optimization, nonetheless an additional two-year commitment with MDC at his current role? How can he continue to grow and eventually be appointed to a government position? Clendenin was formally a Major from the Marin Corps and after twelve years he perused his business school degree from Harvard. While at Harvard, he contacted Xerox managers Fred Henderson and Renn Zaphiropoulous which gave him the opportunity as a summer intern at Xerox as a productivity consultant in the parts and supply systems group. Clendenin was able to save the company $300,000 a year by eliminating over-packaging and proposed for vendors to ship directly to the consumer which saved $2 million. Clendenin was aspired to work for Xerox, it reminded him of the bureaucracy of the Marines and he was comfortable with this “old model” culture organization. This was the start of great opportunities for Clendenin and for Xerox. After he graduated from Harvard, Clendenin was hired by U.S. Marketing Group (USMG) in the parts and supply department and within a year he was promoted to department manager. He was a leader of long-term employees who were logistic people. Clendenin had no authority and little experience and knowledge of systems. He used Taylorism and the Illusion of Validity to his...
Words: 1034 - Pages: 5
...experience (he put an effort to find favorite Gunner’s restaurant). However, he informed Gunner that he expects win- win situation or both acting together, or their paths diverge. Second, Clendenin’s first experiences with the CISB. He realized that to follow the main Xerox goal (higher ROA) the necessary changes nave to be implemented and to achieve that he would need support within the USMG organization. This meant finding an alignment with the different system managers across the organization, and creating an organizational structure conducive to sharing information and inventory across functions. The strategy to deal with above obstacle was the engagement. He prepared the detail organization structure (steering committee/ working grope/ MDC) and tasks behind that structure. He organized not only the clear agenda for the meetings but he conducted the face to face meeting with the members, to be sure that they have a clear understanding of the aim. He tried to find one common area for all managers and he translated all goals...
Words: 974 - Pages: 4
...Marketing Management and Planning Module 7 HENDERSON BAS Prepared by: Group D Robert Walker Ladan Jalali Liang Chen Harinder Kaur Balaji July 23, 2010 TABLE OF CONTENTS Table of Contents 2 Problem Statement 3 Situation Analysis 3 Background 3 Objectives and Goals 3 Current Situation 3 Henerson Bas Process 3 SWOT Analysis 4 Market Analysis 5 Segment Analysis 5 Competition Analysis 6 Financial Analysis 6 Case Keys 7 Key success factors 7 Key uncertainties 7 Alternative 7 Alternative Analysis 9 Recommendations 9 Action Plan 10 Contigency Plan 10 Problem Statement: Louisa Morgan needs to Set a price and service level for advertising campaign for Halpernia Industry regard to maintain client relationship and satisfaction. The management at Henderson Bas needs to set up a pricing model to effectively balance company's profitability against customer satisfaction Situation Analysis Background Henderson Bas was founded by Dawna Henderson in 1996 and started as an interactive agency in downtown Toronto. The company developed from a one person operation to a midsized 65 person corporation. The company provided wide range of online services like web design, online advertising, e-mail marketing, database marketing and Technology services. They worked with many large companies including Coca-Cola, eBay, Molson and Nike. Henderson Bas was recognized as a leader in the interactive advertising industry. Objectives...
Words: 2378 - Pages: 10
...UGANDA CHRISTIAN UNIVERSITY MUKONO FACULTY OF BUSINESS AND ADMINISTRATION INTERNSHIP REPORT CONDUCTED AT MUKONO CENTRAL DIVISION. BY ODOI ABRAHAM OCHIENG ES11BO5/605 AN INTERNSHIP REPORT SUBMITTED TO THE FACULTY OF BUSINESS AND ADMINISTRATION IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF BACHELOR OF BUSINESS ADMINISTRATION MARCH 2013 APPROVED BY MR. SSERWANGA EMMANUEL ES11B05/605 DECLARATION I Odoi Abraham Ochieng declare that this report is my original work and has not been submitted to any college, university or institution for any academic award. Sign……………………… Odoi Abraham Ochieng Date……………………… i ES11B05/605 APPROVAL I, the supervisor, have approved this report. It meets the Faculty’s requirement for the award of a Bachelor’s degree in Business Administration at Uganda Christian University. Signed:........................................... Sserwanga Emmanuel Date:…………………………………….. ii ES11B05/605 DEDICATION To my Lord and Savior who continually sustains me. To my family the foundation of my well-being. iii ES11B05/605 ACKNOWLEDGEMENT I take great delight in acknowledging the invaluable assistance rendered to me by all parties that contributed to my successful internship program. Many thanks go to the Division Treasurer MCD Mr. Sserwanga Emmanuel, as well as, Mr. Kyambade Ronald, who invested a great deal of time to share his knowledge and experience in Local Governance and made my training with MCD worthwhile...
Words: 4246 - Pages: 17
...Models A Review of Coca-Cola’s Manuel Distribution Centers in Ethiopia and Tanzania Coca-Cola: Advancing New Solutions for Economic Development 2009 Coca-Cola uses the global marketing strategy (the practice of standardizing marketing activities when there are cultural similarities and adapting them when cultures differ) and they are also what you would call a transnational firm. Coca-Cola capitalizes on the global consumer. Coca-Cola has decided to create “manual distribution centers” (MDC) and as of 2009. They have over 2,500 of these centers in Africa. The company has created over 12,000 jobs and profits of more than $500 million in U.S. currency. They decided to contract independent entrepreneurs that would distribute and market (sell) their beverages in small geographical areas. Most of these areas are located where there is a lack of secure roads and foundations, which makes it hard for supply trucks to drive on. Because of the area this makes it easier to build a MDC and then they can sale products and make a profit. These Manual Distribution Centers account for over 80% of the company’s sales from East Africa. The MDC’s are a nice example of the way businesses can focus on meeting its consumers need while supporting the sustainability of its communities. It is Coca-Cola’s philosophy to examine their business and determine where they can have the highest influence on improving advantages that are important to the areas of communities and to the companies investors...
Words: 286 - Pages: 2
