Observed Terri Frazee in Processing Groups. First, the group performed morning shout outs and shared their feelings. Terri asked the group, "How do they cope in situations hat may trigger you?" Reaction vs. Response. One client stated, "Process it and think 5 minutes before you react". Terri suggested, they create positive self talk, for example, "I can do things and people don't make me do anything, I make myself angry". Terri also asked, "How do you keep your job when people talk down to you?" A client responded, "We have to focus on ourselves and be the best person we can be". Terri stressed to the group how important it is to set boundaries and to let go of hatred and animosity. Another technique that was interesting was she recommended