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Operations Efficiency

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Submitted By janetcdf
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Operational efficiency is performing operations tasks well, even better than competitors.
Strategy, on the other hand, is a plan for competing in the marketplace.
Operational efficiency and strategy must be aligned; otherwise, you may be very efficiently performing the wrong task. The role of operations strategy is to make sure that all the tasks performed by the operations function are the right tasks.
These include developing an understanding of what business the company is in (the company’s mission), analyzing and developing an understanding of the market (environmental scanning), and identifying the company’s strengths (core competencies).

_Mission
A statement defining what business an organization is in, who its customers are, and how its core beliefs shape its business. Environmental scanning
Monitoring the external environment for changes and trends to determine business opportunities and threats.

What Does Environmental Scanning Tell Us? Environmental scanning allows a company to identify opportunities and threats. For example, through environmental scanning we could see gaps in what customers need and what competitors are doing to meet those needs.

forming partnerships with international firms, called strategic alliances

_Core competencies
The unique strengths of a business. Core Competencies
The third factor that helps define a business strategy is an understanding of the company’s strengths. These are called core competencies. In order to formulate a long-term plan, the company’s managers must know the competencies of their organization.
Core competencies could include special skills of workers, such as expertise in providing customized services or knowledge of information technology.
Another example might be flexible facilities that can handle the production of a wide array of products.

Chapter 1 that

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