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Software for Human Services Organizations

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Submitted By Djg72
Words 1535
Pages 7
Software for Human Services Organizations
Donna Good
BSHS/375
September 30, 2013
Kari Siemieniewski Pierre, MSW, LCSW

Software for Human Services Organizations
Thanks to technology, the human service field could become more efficient. Electronic filing of client or patient information puts the information at the fingertips of all involved in the care of each individual. Before computers, client or patient files were hard paper copies that only one person could have access to at a time within one office unless a copy of this file was made for each professional involved in his or her case. Technology changed this by someone creating software, which stores all information on the client or patient. The case manager can have access to these files in his or her office at the same time a therapist is counseling the client. The software can be used to track client or patient services. As with all things in life there are benefits and disadvantages. The size of the organization can have a deciding factor on which software the organization will use for the filing of client or patient information. The following will discuss two types of software created for this purpose and explain how it is used, the benefits to centralize electronic client records and human service resources, advantages, and disadvantages of each software, and how the size of the organization determines which software it will use. These two software names are ClientTrack and TeleTrack. I. ClientTrack A. Benefits of Centralization 1. Efficiency – Spreadsheets are complicated and take too much time. This software’s easy-to-use interface and simple workflow helps to improve the day-to-day operations. This software helps “by selecting a solution that works the way [the] organization should, [the] staff can spend less time coordinating activities and more time helping those who need

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