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Walmart's Competitive Advantage

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Submitted By sabujis
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Wal-Mart, likely the nation’s most popular discounter, entered the market at the right time, when the barriers to entry were low. Benefiting from first mover advantage, Wal-Mart moved into markets that were not already served by competitors and was able to set higher prices in these areas (6). Conversely, to compensate for low margins in areas heavily congested with competition, it cut costs (1). With an aim to offer low prices, the Company soon learned that it needed to trim its expenses and establish itself as a lean organization, eventually leading to profitability and strong competitive advantage. Refer to Exhibit 1 for Wal-Mart’s successful performance, compared to the rest of the industry, as well as the sections below for an explanation by expense item.

Cost of Goods Sold
Inventory logistics were positive. Turnover exceeded 4.5 in the mid-1980s, well above that of competitors and trucks were 60% full on backhauls (4). In addition, getting in the forefront of technology allowed for lower overhead costs. The use of UPC scanning increased: from 25 stores in 1983 to 91 stores in 1984 and 235 stores in 1985 (5). Even though the Company catered to a vast market, offering 36 merchandise departments across 70,000 SKUs, it was able to remain highly organized with a computerized system to track inventory, which set itself apart from its peers, as well as a central computer at headquarters, which was updated on a weekly basis (5), the accuracy of which led to efficiencies.
The Company shopped around with its vendors, using around 3,000 of them, taking “no more than a fifth of its volume from any one vendor” (3). In 1984, the cost of inbound logistics was 50% that of the industry at 2.8% of sales (4). Still, Wal-Mart’s cost of goods sold was almost 2% higher than the industry average of 71.9%. Given the lack of distributors who would be able to offer

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