Case Study: Air Canada takes off with Maintenix 1) What problems does Air Canada hope that Maintenix will solve? Air Canada hoped to solve the following problems: • The usage of several different legacy software packages installed over the last 15 years. • The inability of the systems to interact with one another or with finance and inventory systems • The costs on Air Canada the inefficiencies of these systems were causing. • The unprofessionalism they had in some fields’ maintenance engineering
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Case Study Analysis Air Canada takes off with Maintenix 1. What problems does Air Canada hope that Maintenix will solve? Air Canada is keen on replacing old software packages (that has served the company over 15 years) with new and more efficient packages able to boost productivity. This decision is aligned with the company’s strategic goal which is to improve operational efficiencies and decision-making process. The old systems were not able to interact with one another, resulting in more
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Situation: Air Canada is the largest airline company in Canada. It provides transportation services to over 33 million individuals to travel amongst “170 destinations on five continents”1. Air Canada’s mission is to “connect Canada with the world”2. The company employs over “23,200 full-time equivalent employees”2 while attempting to hold their spot as the 15th largest airline around the world as well as stay on route to completing their mission. Air Canada originated in “1937 and had its
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Air Canada to overhaul maintenance software 1 Comment Greg Meckbach @itworldca Published: April 17th, 2008 The airline has signed a contract with Mxi Technologies of Ottawa to install Maintenix software, which will be hosted by a third party. Among other things, the software allows Air Canada to ensure qualified technicians are available before they schedule maintenance. Find out how it integrates with PeopleSoft When Air Canada technicians work on airplanes, they use several different
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Case: AIR CANADA TAKES OFF WITH MAINTENIX Air Canada is Canada's most prominent airline. It is the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. trans-border market, and in the international market to and from Canada. The airline serves over 33 million customers annually and provides direct passenger service to over 170 destinations on five continents. But the company's information systems had plenty of room for improvement. When Air Canada technicians
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Technology Air Canada Takes Off with Maintenix In: Computers and Technology Air Canada Takes Off with Maintenix Case Study: Air Canada takes off with Maintenix 1) What problems does Air Canada hope that Maintenix will solve? Air Canada hoped to solve the following problems: • The usage of several different legacy software packages installed over the last 15 years. • The inability of the systems to interact with one another or with finance and inventory systems • The costs on Air Canada the
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1. Air Canada’s problem lies in the lack of interoperability between its major departments. Technician used several different legacy software packages installed over the past 15 years. The systems weren’t able to interact with one another or with finance and inventory systems. The inefficiencies of these systems were costing Air Canada the time of its engineers and money that could have been used on maintaining its planes, instead of needlessly maintaining excess inventory. Maintenix would provide
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Chapter 2 Global E-Business: How Businesses Use Information Systems 2.1 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES • Define and describe business processes and their relationship to information systems. • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. • Explain how enterprise applications, collaboration
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