...Leadership and Communication Steven Padilla Org 300 – Applying Leadership Principles Colorado State University – Global Campus Dr. Steve Munkeby June 19, 2016 Leadership and Communication Leadership and communication goes hand in hand in all aspects of life. In order to be a leader worth being supported and followed one must have effective verbal and nonverbal communication skills. Along with exceptional communication a leader needs to develop both internal and external awareness. They must remember the audience they are addressing and how to get their point across. They will need to be aware of barriers that will be encountered and find ways to overcome them. Communication Strategies Associated with Effective Leadership There are vast amounts of communication strategies used for effective leadership. Leaders must remember the audience in which they are addressing or communicating with. Being a great talker does not necessarily translate to being a great communicator. A great communicator needs to have a high sense of situational and contextual awareness (Myatt 2012). A leaders also needs to prepare themselves to be a change agent. Audience Leadership will be more effective when keeping in mind the audience being addressed and how information given needs to be received. Audience is a vague term for a leader to address. It could mean on a more personal level like a one on one situation between supervisor and employee, a teacher trying to educate her students, or even the President...
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...Communication and Decision Making Communication and decision making in organizations are dependent on each other. Without good communication, there cannot be effective decision making at any level in the organization. Lapses in communication or ineffective communication will result in ineffective or incorrect decisions; if communication is ineffective or lacking in follow-up following the decision the decision may fail. Communication within the BDC organization is primarily downward and takes many forms. Due to the nature of the work performed a majority of communication is in the form of SOP’s, policies, and manuals. Other forms of communication utilized include email and group meetings, with email being by far the most common method for communicating to all members of the staff. It has been difficult to schedule regular ‘in person’ staff meetings. As a result there is little opportunity to get verbal and non-verbal feedback from staff, face to face, about issues, decisions being considered or that have been made. The following quote is relevant to the inability to effectively communicate with the BDC staff: “Great communicators are skilled at reading a person/group by sensing the moods, dynamics, attitudes, values and concerns of those being communicated with…. The message is not about the messenger; it has nothing to do with messenger; it is however 100% about meeting the needs and the expectations of those you’re communicating with.” (Myatt, 2012) Although email can...
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...| Four key traits of great managers & leaders Sharon Aung | University of Arkansas at Little Rock | | Four key traits of great managers & leaders What are the different factors in explaining why some people succeed as leaders and managers and others do not? What sets the most successful managers apart from others? Managers have the opportunity to lead, guide, motivate others and this makes a big impact on the company’s overall success. Great mangers and leaders can lead or guide an organization to great places. Companies will have to selectively choose their managers and leaders to understand the creation of sets of long-term objectives and grand strategies options. According to Morris and Upchurch (2014), “statistics show that 50-80% of middle managers fail to achieve the expectations of those who promote them.” What can you do to change this? He or she might be really good in his or her field but that does not mean that he or she will be successful at it. He or she needs skills that are particularly suitable to the changing environment. The success of a company depends on his or her performance level as managers and leaders on the organization. There are a lot of books and trainings that are available for him or her in most industries but most of them rarely work because those are designed to concentration on technical skills instead of people skills. Managers and leaders are about bring out the best in people and guiding the subordinates...
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...Communication and emotional intelligence are ability needed in order to succeed in leadership and management. As the field of healthcare changes, Timmins (2011)explains that communication has become a fundamental element of care at every level of nursing practice. Studies have shown that managers spent 70 to 90 percent of their time in communicating with their teams and others at the workplace. According to Mike Myatt (2012), Effective communication is an essential component of professional success, “whether it is at the interpersonal, intergroup, intragroup, organizational, or external level”. Examination of great leaders shows that It is simply impossible to become a great leader without being a great communication. The literature on effective...
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...The Presentation Secrets of Steve Jobs Carmine Gallo Columnist, BusinessWeek.com Table of Contents 10 Ways to Sell Your Ideas the Steve Jobs Way! ............................................................................................................................ 1 Plan in Analog .......................................................................................................................................................................................... 2 Create a Twitter-Friendly Description .............................................................................................................................................. 3 Introduce the Antagonist ...................................................................................................................................................................... 4 Focus on the Benefits ............................................................................................................................................................................ 5 Stick to the Rule of Three .................................................................................................................................................................... 6 Sell Dreams, Not Products................................................................................................................................................................... 7 Create Visual Slides .....................................
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...Team project: (DUE MARCH 16) How was "NAME OF LEADER"'s regime a totalitarian one?-Essay format-MLA Bibliography/Quotations-Use of reliable sources- +/- 1000 words (The word count is not as important as how well you answer the question.Things to think about:-Laws and policies (What were they, how were they enforced?-How was the daily life of people affected by the regime?-What were the objectives of 'your' leader.-Use Ebsco! Outline A Totalitarian regime is when one political party rules the government and controls all decision making. Such a regime will usually seek to control the life of every individual, their ideology, the society, and economy. Therefore the leader has to be dynamic and possess the qualities of persuasion, giving their...
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...Coca Cola Report Introduction Coca Cola is a multinational company. The Coca Cola Company is the world’s leading manufacturer, marketer and distributor of non-alcoholic beverages. Coca Cola is Private Limited Company (Ltd). A Ltd company is a type of business ownership which determines many operations of how the business is run. In this report I will identify how the business is affected by ICT and how the company is run. This will include organisational structures and how different department communicate. Background Information Coca Cola was established in 1886 by a pharmacist, John Styth Pemberton from Atlanta, Georgia. Coca Cola has its head quarters still in Atlanta. Employing 49000 people worldwide, with operations in over 200 countries. When Pemberton died the rights of the business were transferred to Atlanta businessman Asa Griggs Candler, who later became the first president of the company. In 1894 Coca Cola was bottled for the very first time. Coca Cola used many different promotion schemes to try and get the business up and running. However it wasn’t until the Olympic Games in 1928, where the business suddenly took off. It even grew during WWll. By the 60’s the overseas market had double and Coca Cola was the talk off America. In the late 90’s the company was selling 1 billion servings a day. Their Mission “To refresh the world in body, mind and spirit” “To inspire moments of optimism through our brands and our actions” “To create value and make a...
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...senior leaders so that the change plan can be adjusted as needed. If your organization has a change council, ask to be part of it. If it doesn’t, offer to help organize one. For change leaders, there is no replacement for direct feedback as to how communications, plans, and new projects are being perceived in the field. 8. Help other employees cope with change. Even if you’re excited about change, not everyone will be. Some team members might feel confused, angry, frustrated, or exploited. To make the transition easier for them, first, be on the lookout for signals that someone needs help coping: absenteeism, depressed or despondent behavior, or attacks on team members. You might intervene one-on-one, or help steer a bickering session into a change session. You can also help others cope through active listening. Try to act as a sounding board, and help the other person reduce emotionality and increase rational discussion. 9. Encourage communication among your peers. Remember, the sum of the parts is always greater than individual contribution levels added together. So, regularly ask yourself how you can help build a better organization by diffusing confusion, expediting the flow of information, or reaching out to others. Communication between peers and through management helps make your job easier in a number of ways. It uncovers what is valuable to the business and what is not, it minimizes the amount of time required to achieve goals, and it maximizes productivity. 10. Believe...
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...Leadership Style: What Do People Do When They Are Leading? Sherman Boyd Dr. Christopher Leigh BUS 520 Leadership and Organizational Behavior September 3, 2014 Introduction Leadership is described as a method for social control that sees an individual getting the help and support of others on finishing a particular assignment (Adair, 2005). Thus, leadership is the ability to successfully exploit and incorporate the existing resources in an organization for the achievement of the objectives and targets of such organization (Northouse, 2004). Gary Kelly is the CEO of Southwest Airlines. He has a leadership style and a set of values that has helped Southwest Airlines emerge amongst all the other airlines in the business. This report analyzes the leadership style and philosophy of Gary Kelly and how his style of leadership aligns with the culture. This report also examines his personal and organizational values and evaluates his set of values that are likely to influence ethical behavior within the organization. Finally this report determines his greatest strengths and weaknesses and discusses the quality that I believe contributes most to this his success. Background of the CEO Gary C. Kelly is the CEO and chairman of Southwest Airlines. He started his career in 1986 as a controller at Southwest Airlines. In addition to working for this airline, Kelly sits in the board as Independent Director of several trade associations and corporations. In 1989, he was promoted and served as...
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...SECRET LANGUAGE of • HOW LEADERS INSPIRE ACTION THROUGH NARRATIVE The LEADERSHIP STEPHEN DENNING John Wiley & Sons, Inc. More Praise for The Secret Language of Leadership “Out of the morass of strategies leaders are given to transform organizations, Denning plucks a powerful one—storytelling— and shows how and why it works.” —Dorothy Leonard, William J. Abernathy Professor of Business, Emerita, Harvard Business School, and author, Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom “The Secret Language of Leadership shows why narrative intelligence is central to transformational leadership and how to harness its power.” —Carol Pearson, director, James MacGregor Burns Academy of Leadership, University of Maryland, and coauthor, The Hero and the Outlaw “The Secret Language of Leadership is not only the best analysis I have seen of how and why leaders succeed or fail, it’s highly readable, as well as downright practical. It should be mandatory reading for anyone interested in engaging a company with big ideas who understands that leaders live and die by the quality of what they say.” —Richard Stone, story analytics master, i.d.e.a.s “A primary role of leaders is to create and maintain meaning for their organizations. Denning clearly demonstrates that meaningmaking comes from stories well told.” —Thomas Davenport, President’s Distinguished Professor of I.T. and Management, Babson College, and author, The Attention Economy “Steve...
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...RESEARCH PAPER Name: Hoa (Janice) Trinh Thesis: Influencing others is the most important and hardest to develop skill of a business leader. Abstract Leadership is more than a skill set. It is both an art and science which is including combination of various skills and gracious spirit. There are many researches, books about leadership and how to improve leadership skill. The purpose of this research is to identify whether ability to influence others is an important skill of a leader in business and how to improve that ability. By analyzing leadership in different theory and books from different sources, I clarify that the most important skill of business leader is to influence others and the ability to influence others is also very hard to develop. Data have been collected from books, interviews, newspapers and published reports. INTRODUCTION What is a good leader? Many books, researches and articles have talked about what is leadership and what makes a good leader. On daily life, leadership can mean teaching, guiding, correcting, observing, protecting, explaining, etc. A leader in business must have ability to see fundamental change, think about the future, make decision, and resolve conflict. Many theories have also been developed to determine and break down secret equation to a great leader. In most of these theories, integration ability in general and ability to influence others in detail is the common point. In this research paper, I will clearly state the definition...
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... Leadership and learning are essential to each other. Some believe that leaders and born and others believe that leader are made. An individual natural gift such as talents and traits, aids in understanding one’s potential role of leadership. However, personal traits are not the only tools needed to become an effective leader. Experience, mentoring, and training are also important factors in the role of leadership, and are learned and developed through the lifetime of an individual. Discuss the role of leadership and how it can impact organizational performance Leaders who receive the acceptance of its employees will greatly influence the organization’s performance. To have great organizational performance, leaders should develop specific and clear goals; have professional reviews and offer feedback, and link actions to rewards. “Leadership is the process of developing ideas and a vision, living by values that support those ideas and that vision, influencing others to embrace them in their own behaviors, and making hard decisions about human and other resources” ( Hellriegel & Slocum, 2011, p. 290). Effective leaders realize that mistakes will happen, and often use the mistakes as learning experiences. Starting a new project or turning a trouble organization around is often instrumental in leadership development, have an impact on the organization performance. When leaders encourage training and education in an organization, the outcome can positively...
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...greater emphasis on market share, especially in Japan where Sony's market is shrinking. Strategy should be aimed at greater control and communication between manager and workers, especially the engineers in the R&D Department. Diversification: One direction which is possible is concentrating more on electronic know how in non-consumer business. Currently, the buyer has much more choosing power and competition is fierce. The competitors are also able to copy the product in a much shorter time. To create larger profit margins, Sony should concentrate on the business sector and industries, supplying high technology equipment and parts. This would make full use of the R&D Department. Although the Sony name is often related to expensive, high-profit end of the market, the organization should also expand its product range by offering lower priced, simpler featured products that would compete head on with others. With the lower priced line, Sony can also increase its market shares in both overseas and Japanese markets. Alliance and Cooperation: Sony should try to become a leader instead of a maverick. The difference is great, the leader, besides a great innovator, should also be a great coordinator. Internally, the different R&D groups should cooperate more. The product line should also be made more compatible with one another, i.e. no more secret projects. Products should be made with higher added value and longer life rather than making frequent model changes. This is also a shift...
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...Insights into Organizational Change At the core of all business organizations is the relationship between the manager and his/her employees. For a manager to be successful they must be able to lead their employees and do so effectively. As we have been learning this semester a manager or leader ideally is one that has “the ability to influence others to voluntarily make day-to-day decisions that enhance the long-term viability of the organization, while at the same time maintaining its short-term financial stability.”2 They must put effort into developing a rapport with the team or division under his/her care. “Leading effectively is, in other words, less about mastering situations—or even mastering social skill sets—than about developing a genuine interest in and talent for fostering positive feelings in the people whose cooperation and support you need.”3 However, contrary to this ideal, most business leaders; when asked about their “basic image of ‘the leader’“reply that it is often that of a military commander and “military organizations are the purest example of an unimaginative application of simple reward and punishment” models of motivation.4 This style of leadership focuses more on the task and less on the development of the individual or the relationships in the organization. “What is the dominant philosophy of motivation in American management? Almost invariably, they quickly agree that it is the carrot-and-stick philosophy.”1 “Since early childhood, we...
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...Boosting Employee Moral and Productivity in the Workplace Temisha Walston-Harding Bryant and Stratton College ENGL 305 Research and Writing III December 10, 2011 Professor K. Nelson TABLE OF CONTENTS PAGES INTRODUCTION 3 Professional and Personal Development 5 A SENSE OF BELONGING 6 RECOGNITION AND APPRECIATION……………………………………………. 7 CONCLUSION…………………………………………………………………………. 9 SAMPLE SURVEY QUESTIONS……………………………………………………. 10 REFERENCES………………………………………………………………………… 12 Boosting Employee Morale and Productivity in the Workplace Introduction For many, going to work is not just a job but an adventure. Productivity and morale in the work place is just not what it used to be. The current climate of the world’s economic condition has made work life a problematic situation for many. Through the use of surveys and interviews, I have found three areas of concern that should be addressed in order to modify the turbulent climate in the work place. 1. Professional and personal development. Many industries have a poor track record of nurturing employee development beyond the duties of what they are employed for. A large opportunity to develop exists by mentoring, coaching and offering continuing education incentives to employees. 2. A sense of belonging. One of the recurring themes in the surveys taken showed that far...
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