...Contents What transferable skills should students develop during their time at university? 1 1. Introduction 1 2. Research Objectives 1 3. Summary of Findings 2 4. Commentary on findings 2 Oral Communication 2 Fluency in a Second Language 3 Presentation skills and time management 3 Skills considered of least importance 3 5. Recommendations 3 What transferable skills should students develop during their time at university? 1. Introduction Transferable skills can be described as ‘skills developed in one situation which can be transferred to another situation’ e.g. problem-solving, decision-making, or communication skills. These skills are also known as ‘soft skills’, ‘key skills’ or ‘generic skills’ and are essential in all areas of life, not just in learning or work situations. In recent years Higher Education institutions have begun to identify particular transferable skills they wish their own graduates to develop during their time in third-level education. However, an essential part of identifying important skills for students to develop is to seek the opinions of students themselves. The focus of this HEA-funded project is on modern language students. Hence this survey was conducted with this student cohort only, rather than with a cross-section of the student body. Most surveys undertaken to ascertain students’ opinions on the important transferable skills for them to develop, have been surveys of diverse student populations. It is interesting to note that...
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...unawareness of the importance of written communication 2 2.2. Employee’s lack of writing skills 2 2.3. Frequently used writing skill in workplace 3 3. Conclusions 4 4. Recommendations 4 4.1. Writing courses for employees: 4 4.2. Incentives to practice good writing skills 5 4.3. Require employees to constantly apply writing skills 5 5. Appendix 6 Executive summary Expanding to the international level is a big change and Golden Clothes Asia (GCA) will need to adapt to these changes to be successful. Although GCA’s informal style of communication works on the local level, it will not translate well to the international context. Thus, a study has been undertaken to highlight the importance of writing skills in the workplace to GCA staff and recommended solutions for the problem. Research data was gathered through: (1) a survey of fifty GCA employees, and (2) interviews and focus group discussions with six personnel in the company. From the survey results and focus group discussions, it has been found that a significant percentage of the GCA employees believed that professional writing skills were not important and the employees did not have adequate skills in written communication. This situation may result from the fact that employees are used to the informal communication method with local customers and not with international clients. Thus, an education on this subject is required. Without improvement in written communication, future...
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...Fall, 2009 COURSE: MGNT 7330-SAV, “ Leadership and Motivation” INSTRUCTOR: Dr. William W. McCartney, Department of Management, Marketing and Logistics, College of Business Administration, Room 3306B, Office: 478-5272 (Statesboro), Home:912- 898-3893 (Savannah), email: bmccart@georgiasouthern.edu (GSU) or bkm1963@comcast.net (home) OFFICE HOURS: Tuesdays 1:30-3:30 pm, 5:00-6:30 pm (in Statesboro); Wednesdays 1:30-3:30 pm; Thursdays 5:00-6:30pm (in Savannah); and by appointment. I am also available by telephone and email. PREREQUISITES: Completion of the MBA Core. COURSE DESCRIPTION: A study of Leadership and Motivation. This course provides an overview of existing theories and models of leadership and motivation. Using readings, cases, discussion, and guest speakers the course explains the importance of leadership, motivation, power and influence in organizational life. Special emphasis is placed on leadership of change. |LEARNING OUTCOMES |EXPECTED RESULTS |ASSESSMENT | |Enhance leadership skills as they pertain |Express an understanding of the importance |Problem solving and decision-making skills | |to problem solving and decision-making. |of problem solving and decision making in |will be evaluated using cases and exercises| | |the leadership process. |requiring application of these skills. | | ...
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...Lao Student number: Z3413905 Course: MGMT1001 Tutorial time: Tueday 5-6 pm Tutor’s name: Shanil .S Date: 19, May, 2013 Executive summary This paper is written to analysis the individual and team’s experience and results according to three course concepts 1) Communication; 2) Groups and Teams and 3) Leadership. It examines the theories on these three topics both form the course and outside the course combining personal experience. It has found that communication, although with many different forms. Writing skills, oral presentation and interpersonal communication are usually more valued. Organisation nowadays generally divides employees into groups and teams in order to achieve higher productivity and effectiveness. Lastly, leadership, despite the different theories relating to it, they all emphasise the importance of leadership in an organisation and it is always desirable. Table of contents Catalogue Title Page 1 Executive summary 1 Table of contents 2 Introduction 3 Body 3 Communication 3 Groups and Teams 5 Leadership 6 Conclusion 8 Appendices 9 Goals on Track 9 Team contract 9 Reference List 12 Introduction Throughout out the course of MGMT 1001, our assigned team with 7 members has conducted two simulations, during which each participant played different roles as climbers attempting to reach the summit. Both of the simulations were conducted face- to-face to in a computer lab to avoid communication problems. However during the second...
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...Effective Business Communication Faculty: Dr. Kirti Khanzode Program: Dual Country Program, IMT Ghaziabad, Module 2 Course Description & Objectives: In contemporary corporate world, the mantra of career progression are excellent communication skills. Studies indicate that managers spend upto 80% of their time communicating. The importance of communication thus, cannot be over emphasized. Ability to express oneself clearly orally or through writing, to present well, to choose the right medium, to be culturally sensitive, are all crucial factors that lead to professional success. The course will focus on upgrading participants’ communication skills, while giving them certain communication frameworks. The course will also orient the participants to think about business communication strategically. Though communication for managers is vast area, the course will focus around some common communication situations for managers like presenting, negotiating, communicating with culturally diverse teams etc. During the course we would also touch upon importance of dressing, grooming & etiquette, and its impact on one’s professional growth. Learning Outcomes: Upon the completion of this course, the participants will be able to: * Understand the fundamental concepts of Business Communication * Communicate effectively with a sense of context & audience, choose appropriate style &channel for communicating in a particular situation * Enhance their...
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...vision. (Wilkinson,2013) Regarding the products it sells, the company offers a wide range of products for home: from furniture, garden products, kids toys, stationery products, decorations, health & beauty products and addressing all categories of persons, regardless of age, gender, income or education. Wilkinson has over 23,000 employees dedicated to it and offers the best management services. (http://www.worksmart.org.uk/company/company.php?id=00365335#Salaries,2013) TASK 1 a) Examine the benefit of self-managed learning to individuals and organizations and evaluate the various approaches. As a general definition, lifelong learning, refers to continuous enrichment of general and specific knowledge, improving intellectual abilities and skills...
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...The role of communications in business success The importance of effective communication Rudyard Kipling once described words as “the most powerful drug used by mankind.” It is a sentiment with which staff of Levi Strauss can sympathize. Many of them have become members of Toastmasters, a nonprofit organization dedicated to improving communication and public-speaking skills. Levi Stauss is one of a growing band of companies which recognize the importance of effective communication. KPMG Accountants has developed a telephone-skills course for administrative employees. It includes a humorous videotape entitled “Telephone Behavior: the Power and the Perils,” and role playing which allows employees to share positive experiences and frustrations. The course emphasizes the three stages in many telephone conversations – the “verbal handshake,” imparting the message and offering help. Federal Express has improved the selling capabilities of its audit staff by having the sales staff provide them with training. General Electric has developed a three-day class to train auditors to become effective facilitators. And Motorola has a course on dealing with difficult people. It aims to help auditors to handle situations in which the people being audited do not want to hear the recommendations being made. Abstract Research and experience show that employees are most highly motivated and make their greatest contribution to the business when there is full and open communication at the workplace...
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...Global Tourism & Marketing Program FROM: Ms. Yili Wang, First Year Students of Business Administration DATE: November 27, 2014 RE: Analysis of the Medicine Hat College Global Tourism & Marketing Program Here is the report, which you authorized on October 27, about the analysis of the Medicine Hat College (MHC) Global Tourism & Marketing (GTAM) Program. The study involved a discussion of the courses that are considered to be added to the GTAM program, the importance of practical experience and experiential learning, and the career development for GTAM graduates in terms of the position unfilled, as well as the recommendations about the development of Medicine Hat College GTAM program. According to the surveys from alumni, educational institutions, and business institutions, and some secondary resources, the quality of the Global Tourism and Marketing program can be improved in terms of course offering, sufficient practicum providing, and unfilled positions analyzing. It is important that college provides more opportunities and offers more useful courses to help tourism students to meet the needs of tourism industry. I am grateful to all of the people, including alumni, people from educational institutions, and people from business institutions, who participated the questionnaire in this survey that was conducted from November 10, 2014 to November 17, 2014 for their valuable answers. Also, thanks for the guidance and help from the instructors for the Department...
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...POLICY”. Course: Management Theory and Practice (8506) Semester: Autumn, 2011 Level: MBA/M.Com Total Marks: 100 Pass Marks: 50 ASSIGNMENT No. 1 (Units: 1–5) Note: Attempt and questions. Q. 1 a) Define manager and differentiate between general manager and functional manager. Also discuss the different levels of managers with suitable examples. (12) b) Discuss the contribution of Henry Fayol in the field of Management. (08) Q. 2 What is meant by rational decision making? Explain the steps of rational decision making with a suitable example. (20) Q. 3 a) Define Management By Objective (MBO). Differentiate between Strategic planning, Tactical planning and Operational planning. (2+10) b) Explain the following planning tools: i) Forecasting ii) Benchmarking iii) Scheduling iv) Budgeting (2+2+2+2) Q. 4 a) Define the term “Delegation”. Also describe the seven steps to effective delegation. (3+7) b) Explain the following concepts: i) Centralization ii) Decentralization iii) Authority iv) Span of control v) Span of Control (2+2+2+2+2) Q. 5 a) Define Leadership. Differentiate between Leader and Manager. (2+8) b) Discuss the following approaches to leadership in detail: i) Bass’s theory of transformational leadership ii) Contingency approach to leadership (5+5) Guidelines FOR ASSIGNMENT # 1 The student should look upon the assignments as a test of knowledge, management skills, and...
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...Cardinal Ambrozic CATHOLIC SECONDARY SCHOOL HOSPITALITY & TOURISM TECHNOLOGY GRADE 10 – TFJ 201 MR. F. GROE Course Overview Hospitality and Tourism Technology, Grade 10, Open Mr. F. Groe Cardinal Ambrozic Catholic Secondary School Identifying Information Course Title: Hospitality and Tourism Technology Grade: 10 Course Type: Open Ministry Course Code: TFJ2O Credit Value: 1 credit Department: Technological Education Description/Rationale This course emphasizes the scope of the hospitality and tourism industry. Students study food origins, food handling techniques, food preparation, health and safety standards, and the use of specialized tools and equipment. They also investigate travel and tourism activities in Ontario, develop effective communication and management skills, and identify career opportunities in the hospitality and tourism industry. Unit Titles (Time + Sequence) Unit 1 | Safety and Sanitation | 10 hours | Unit 2 | The Scope of the Hospitality and Tourism Industry | 10 hours | Unit 3 | Food Preparation and Handling | 30 hours | Unit 4 | Food Origins and Tourism | 30 hours | Unit 5 | Communication and Management Skills | 30 hours | Unit Descriptions Unit 1: Safety and Sanitation Description This unit introduces students to basic principles of personal, workplace, and food safety in hospitality and food service. Students examine their role in safety and sanitation in the hospitality and food service...
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...Chapter 1 The Problem and Its Settings Introduction Competence is defined as the skills, knowledge and other attributes that lead to success in a chosen area. One of the major factors for students to ponder upon after graduation in college is whether they became competent to the different challenges of the global market. Acquiring techniques or knowledge for new trends is a head start for being a competent employee which can be learned through quality education. Job qualification for Hotel industry is essential in finding a competitive work in the Philippines or even in other countries. Due to the rampant growth in hospitality industry, there has been a major concern for the Hotel and Restaurant Management students to be highly competitive or highly qualified in terms of hotel and restaurant preferences and standards. The job market in the hospitality industry is very competitive, employers will always want new graduates who are ready to “jump in” and start working immediately. Equipped with knowledge on the new trends for today’s hospitality industry, in order to be competitive in this market, newly graduates must possess the maximum skills required to perform efficiently and effectively in the hospitality industry. Industry professionals often claim that what educators teach in the classroom is out dated (Kang, Wu, & Gould, 2005). Technology, the workforce, hospitality and tourism products, and customers are constantly changing. As a result, relevant competencies...
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...world. I believe that through studying Business Management and Human Resources at University I will be able to extend my knowledge and diversify my experiences with the penultimate goal of one day being a business leader. Human Resource Management is an area of the industry that is ever-increasing in importance: and is one of the reasons why I am interested in not only studying a degree but also pursuing it as a career. My acceptance on to the National Citizenship Service programme in sixth form enabled me to gain an immense array of skills and experience. As part of this experience we had to complete a residential training session which allowed me to develop team building and leadership skills, working with people I hadn`t met before. The second part of our programme was to organise and carry out a charity fund raiser for Alder Hey Children`s Hospital. This entailed planning and organising an entire Christmas Fete. As team leader it was my role to ensure all elements ran smoothly, from the implementation of both college and local business stalls, booking of the venues, refreshments and most importantly monitoring my different teams. What I learnt most from this was the importance of planning, being part of a team and working in a professional and courteous manner at all times. Currently alongside my studies I work at a local retail store which involves interacting with customers, stock rotation, handling payments, receiving and sorting stock, displays and the daily running of...
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...filled with Wits Plus first year students. As a person who prefers nurturing the already existing relationships, I felt a bit nervous when I could not find the people I know in this class. However a sense of relief quickly swept over me when some friends whom I am on third year Psychology class walked in the lecturer room. Even though I believe that communication is undoubtedly one of the most important skills to hone, I walked in not expecting much from the course as I believed it would be nothing different from assertive training, verbal communication and presentation skills that I had already been taught in my prior degree. In this essay I will discuss my personal growth as an individual, the learning I take away with me from the Communication Course. Lastly, I will reflect on the skills and knowledge that I have acquired from this course....
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...Why Communication Education is important: The Centrality of the Discipline in the 21st Century. Communication is an important aspect of our lives. It is hard to imagine a life where there is absolutely no communication. In this article we can see that thematic analysis of journal and newspaper articles, reports, and surveys provide evidence of the centrality of communication in developing the whole person, improving the educational enterprise, being a responsible social and cultural participant in the world, succeeding in one’s career and in business, enhancing organizational processes and organizational life, and, addressing several emerging concerns in the 21st century including health communication, crisis communication, and crime and policing. This article helps us understand how people use messages to generate meaning within and across various contexts, cultures, channels, and media. It also talks about the content and importance of each of six themes which provide evidence of the importance of communication instruction in the 21st century. Communication is important in the 21st century because it allows people to share ideas, interests, and develop relationships. We learn that while humans are born with the ability to vocalize, they are not born with a full accoutrement of the knowledge, attitudes, and skills that constitute communication competence. The ability to communicate effectively and appropriately is learned and should be taught. The...
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...A. (Honours) Course Effective from the Session : 2009–2010 National University Syllabus for 4 years B. B. A. Honours Course Subject : Management Second Year (Honours) |Subject Code |Subject Title |Marks |Credit | | |Business Communication and Report Writing (In English) |100 |4 | | |Computer and Information Technology |100 |4 | | |Taxation in Bangladesh |100 |4 | | |Business Statistics (In English) |100 |4 | | |Macro Economics |100 |4 | | |Human Resource Management |100 |4 | | |Viva-Voce |100 |4 | | |Total = |700 |28 | |Course Code ...
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