Free Essay

Organizational Justice

In:

Submitted By myfortunday
Words 5073
Pages 21
Nurs Midwifery Stud. 2013 December; 2(4): 77-82.
Published online 2013 December 9.

Perceptions of Organizational Justice Among Nurses Working in University
Hospitals of Shiraz: A Comparison Between General and Specialty Settings

Research Article

Nahid Hatam , Mozhgan Fardid , Zahra Kavosi
1,*

1,2

1

1Department of Health Management, School of Management and Medical Information Sciences, Shiraz University of Medical Sciences, Shiraz, IR Iran
2Student Research Committee, School of Management and Medical Information Sciences, Shiraz University of Medical Sciences, Shiraz, IR Iran

*Corresponding author: Nahid Hatam, Department of Health Management, School of Management and Medical Information Sciences, Diamond Building, Shiraz University of Medical Sciences, 9th alley of Ghasroddasht, Shiraz, IR Iran. Tel.: +98-7112340781, Fax: +98-7112340039, E-mail: hatamn@sums.ac.ir.

Received: February 9, 2013; Revised: April 26, 2013; Accepted: July 26, 2013

Background: Justice has gained much attention in social and human studies and has many consequences on employees and the organizations, especially on health system workers such as nurses who are among the key factors in health care systems.
Objectives: The purpose of this study was to investigate perception of organizational justice among nurses in educational hospitals of
Shiraz University of Medical Sciences (SUMS), and to compare the results of general and specialty hospitals.
Materials and Methods: In this research, 400 nurses at SUMS hospitals were selected by random sampling method. A 19-item questionnaire was applied to measure distributive, procedural and interactional justice. Data analysis was performed using descriptive statistics, including percentage, frequency, mean, and standard deviation. Also, the t-test and one way ANOVA were used to measure the differences between different hospitals and wards.
Results: Of 400 nurses, 66% perceived a high level of organizational justice. In this study the mean scores of total perceived organizational justice (P = 0.035), procedural justice (P = 0.031), and interactional justice (P = 0.046) in specialty hospitals were higher than general ones.
Furthermore, the mean score of interactional justice was higher than the other components of organizational justice, respectively 3.58 ±
1.02 for general and 3.76 ± 0.86 for specialty hospitals. Significant differences were observed between overall perceived justice (P = 0.013) and its components (P = 0.024, P = 0.013, and P = 0.036) in different wards.
Conclusions: Most nurses who participated in this study had a high perception of organizational justice. The mean score of organizational justice was higher in specialty hospitals. Health care policy makers and hospital managers should support their employees, especially nurses through fairness in distributions, procedures, and interactions.
Keywords: Social Justice; Health Manpower; Nurses; Hospitals; General Practice

1. Background

The most important part of each organization is its human resource. The way managers behave and treat staff would affect their attitudes and working behaviors (1).
When people have a positive attitude toward their job, their manager, department or organization they work in, they become much more motivated to work efficiently
(2). Nowadays, organizations are faced with educated staff, who are not only searching for better jobs, but also expecting more respect (1). This issue is more important for healthcare organizations than other ones. Nurses as an indispensable component of the work force in the healthcare system (3), constitute the largest professional group in the hospital, and spend most of their lives over there (4). In fact, nurses as the frontline workers of the hospitals have a great effect on the patients’ point

of views and the quality of care (5). On the other hand, organizational justice (OJ) is a key variable to promote effectiveness in organizations as a competitive advantage.
Previous studies suggest that people attitude is affected by their perceptions of OJ (6).The results of a study on 285 employees in the US showed that OJ affects individual’s attitudes such as job satisfaction (7). OJ has been a popular field of study in the social sciences for decades (8), and is one of the most popular research areas in organizational behavior (6). Generally organizational justice is defined as the conditions in which employees believe that their organization is treating them fairly or unfairly (9).
The findings of previous studies indicated the significant effect of OJ on employees’ behaviors, attitudes, job satisfaction (6, 9-11), commitment (12, 13), trust (2, 10), organi-

Implication for health policy/practice/research/medical education:
Health policy makers should provide a fair atmosphere for their employees. Nurses are in a close relationship with patients; hence, consequences of justice perception would be directly on quality of patients' care. As a result, not only patients care would be interrupted, but also many resources would be perished. This study suggests that hospital managers support nurses through fairness in distributions, and if it is not possible at once, they might start to promote nurses’ justice perception by providing fairness in procedures and interactions, and gradually extend the promotion of justice into the distributions. Copyright © 2013, Kashan University of Medical Sciences. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Hatam N et al.

zational citizenship behaviors (OCBs) (11, 14, 15), well-being and performance (16), and organizational outcomes and negative reactions such as staff turnover (8, 13, 17, 18).
By perceiving unfairness, personnel’s morality declines up to leaving their jobs or even working against the organization (9). Conlon et al. in their review on the effect of
OJ on staff performance, categorized these behaviors as
“the good” like task performance, “the bad” such as turnover, and “ugly” such as behaviors against the organization (19). Heponiemi et al. reported that OJ perception is important because it acts as a buffer against undesirable effects of a number of detrimental factors like interference with family life (6, 20). Thus, in highly demanding and stressful situations of healthcare services, feeling a high level of OJ may help employees to cope with such a situation (6). Based on individuals’ perceptions of fairness within their organization, three kinds of OJ have been defined including the distributive, procedural, and interactional justice (21). Distributive justice is the perceived fairness of outcome distributions. People usually compare their output with their input and compare this ratio with that of their colleagues in their organization or also in other organizations which are approximately in the same condition (9). A distribution would be perceived fair only if it is consistent with the rules of allocation (22, 23). When there is unfairness in the organization, inefficient workers would do their job even worse
(24). Procedural Justice refers to the fairness of the process which leads to the outcomes. This issue is known as the “voice phenomenon” which means that people feel fairness when they can make a “voice” in the process instead of being “mute” (25). Studies have shown that when employees feel fairness in the process of resource allocation, they reciprocate this social reward in the form of OCBs (14, 15). The third dimension of justice, interactional justice means that people consider the fairness in how they are treated by others as well (15). Considering the vital role of nurses in people’s health improvement, lack of justice perception and its unwanted and detrimental consequences is an important issue to be studied.
Studies have found that perception of discrimination is associated with job dissatisfaction, lack of organizational commitment, and intention to leave (13, 25, 26). Recently the hospital industry has been expanded by rapid growth of specialty hospitals. Shiraz University has 15 hospitals of which, 13 are special and only two are general. Specialty hospitals provide care to a special group of patients and their grace is more than general counterparts in attracting nurses. Proponents of such hospitals cite specialization as an opportunity for care improvement; while the opponents believe that these settings seek low-risk patients (27). Despite these concerns, there are limited data comparing specialty and general hospitals (28), and to our knowledge no study has been performed to compare
OJ between general and specialty hospitals. Also, only a

78

few studies have investigated the role of all three kinds of
OJ (13); while it seems that they all have effects on employees’ attitudes and behaviors.

2. Objectives

This study was performed to determine and compare perceived OJ of nurses in general and specialty hospitals of SUMS. The following hypotheses were analyzed:
A) Perceptions of organizational justice in general and specialty hospitals are different regarding gender, and job rank.
B) Nurses’ perceptions of total organizational justice and its subscales in general and specialty hospitals are different. C) Nurses working in different wards have different perceptions of organizational justice.

3. Materials and Methods

A cross-sectional study was conducted on nurses working at 15 educational hospitals affiliated to SUMS. Cochran formula (29, 30) was used to determine the minimum sample size. Then 325 samples were estimated to be needed based on the following parameters from a total of 2095 nurses working in the mentioned university hospitals (α = 0.05, N = 2095, p = 0.5, q = 0.5, Sampling error
= 0.05, Ratio of the departure of an estimated parameter from its notional value and its standard error =1.96). However, 580 samples were entered the study for increasing the validity, and to compensate a possible attrition rate.
The needed number of nurses from each hospital was calculated by dividing the total number of nurses by the estimated sample size. Then, stratified random sampling was performed in each hospital, considering each ward as a stratum. The subjects in each stratum were randomly selected using the list of nurses in each ward. The nurses were informed by the nursing services administration of the hospital about the objectives of the study, and that their participation was voluntary. The inclusion criteria were as follows: working as a nurse or a nurse aid, having a nursing diploma or higher nursing qualifications, having at least one year of experience in nursing, and willingness to participate. The age did not matter in this study. The instrument used in this study was consisted of two sections. The first section included questions about demographics including age, gender, education level, marital status, job rank, ward name, years of experience in nursing, number of children, and the age of the youngest child. The second part of the instrument was the “Organizational Justice Questionnaire’’ developed by
Niehoff and Moorman translated to Persian by Moghimi and Ramezan (31). The questionnaire had 19 items; the first five-item measured the distributive Justice; the second five-item measured the procedural Justice, and the other nine items measured interactional justice. The reNurs Midwifery Stud. 2013;2(4)

Hatam N et al.

sponse format was a five-point Likert-type scale ranging from one (I strongly disagree) to five (I strongly agree).
Content validity of the Persian questionnaire was confirmed by gathering and using the comments of six faculty members in SUMS. Besides, the overall Cronbach’s alpha for the instrument was calculated as 0.95 for the total OJ questionnaire, and 0.94, 0.86, and 0.94 for the distributive, procedural and interactional justice, respectively. Furthermore, scale reliability was measured by confirmatory factor analysis as 0.70, 0.80, and 0.84 for the mentioned subscales. The nurses answered the questions at work and lonely.

3.1. Data Analysis

Data was analyzed using Statistical Package for the Social Sciences (SPSS) software version 16.0 at 0.05 alpha levels. Descriptive statistics, including percentage, frequency, mean, and standard deviation were used to report the demographic characteristics, and mean scores of OJ scale and its subscales. The questions of each subscale were added together and divided by the number of questions in that subscale, so the mean score of each subscale was reported by a number between one and five. The cut-off point of three of five was used in data analysis. Then, the average equal or more than three, was considered as having a perception of high level OJ, and the mean less than three was considered as perception of low level of OJ. The results were also provided through analytical statistics using t-test for analyzing the differences between general and specialty hospitals. Since there were more than two wards in each hospital; one way ANOVA was used to assess the differences among wards regarding OJ perception of nurses. 3.2. Ethical Considerations

This paper was extracted from a master thesis, and its

proposal had been approved by the vice chancellor for research affairs, ethics committee, and the vice chancellor for education of the management school at SUMS. Then the formal license was obtained from all university hospitals. The nurses were informed that their participation was voluntary and confidential. All the nursing staff were invited to participate without any obligations. The study questionnaire was included in a packet and distributed to participants between June and September 2012. The packet contained the questionnaire, a letter describing the purposes of the study, and assurance that participation in the study was voluntary, and also a written informed consent to be signed.

4. Results

From a total of 580 questionnaires, 404 were returned.
Four incomplete questionnaires were discarded, and 400 fully completed questionnaires were entered the study.
Most of the respondents (n = 351, 87.8%) were female. The predominant age range was 26 to 30 years old (n = 157,
38.9%). Most respondents (n = 341, 85.3%) had a bachelor degree or higher. Nearly a half (n = 237, 59.3%) were married, and the tenure of a half (n = 202, 50.5%) was less than five years. Most participants were nurses (n = 326, 81.5%), and the others were nurse aids (n = 57, 14.3%), and head nurses (n = 17, 4.3%), respectively. The comparison between nurses of general and specialty hospitals showed that in both settings, female, high educated, and married ones were dominant. In the current study, most of nurses (66.3%) had a perception score equal or higher than the cut-off point in fairness perceptions; while, the rest (33.7%) obtained a score below the cut-off point. Table
1 shows that the mean score of perceived OJ was higher in male nurses. A statistically significant difference was observed between the females' mean score of perceived justice in the two settings (P = 0.041).

Table 1. Differences of Organizational Justice Between General and Specialty Hospitals Regarding Gender, Education, and Job Rank
Variable
Gender
Male

Female

Education
Diploma

Kind of Hospital, No. (%)

0.77

Specialty

General

Specialty

21 (11)

28 (14)

3.44 (0.85)

3.50 (0.67)

34 (17.4)

25 (12.2)

3.22 (1.01)

32 (16.4)

25 (12.2)

3.35 (0.90)

174 (89)

161 (82.6)

Nurses and head nurses 163 (83.6)

Nurse's aide

P value

General

Bachelor and above

Job Rank

Score of Organizational Justice in Different Hospitals,
Mean (SD)

Nurs Midwifery Stud. 2013;2(4)

177 (86)

180 (87.8)
180 (87.8)

3.14 (0.89)

3.33 (0.76)

0.04

3.16 (0.68)

3.31 (0.76)

0.09

3.14 (0.88)

3.60 (0.86)
3.60 (0.68)
3.31 (0.76)

0.09
0.26

0.05

79

Hatam N et al.
Table 2. Comparison between the Mean Score of Organizational Justice and Its Different Aspects in the Studied Subjects of General and Specialty Settings
Scales

General, n = 195,
Mean (SD)
3.17 (0.89)

Overall organizational justice

Distributive justice

Hospitals

2.43 (1.03)

3.20 (0.98)

Procedural justice

3.58 (1.02)

Interactional justice

95% CI of the Difference

Specialty, n = 205,
Mean (SD)

Lower

Upper

2.55 (0.94)

-0.31

0.07

3.35 (0.75)

3.40 (0.91)

3.76 (0.86)

-0.33

-0.39

-0.37

-0.01

0.02

-0.003

Table 3. Differences in Perceptions of Justice Among Nurses Working in Different Wards of Hospitals
Surgical,
Mean (SD)

Overall organizational justice Distributive justice

Procedural justice

Interactional justice

Internal Medicine,
Mean (SD)

Critical Carea,
Mean (SD)

3.46 (0.87)

3.26 (0.70)

3.17 (0.81)

2.68 (1.12)

3.56 (0.96)

3.84 (0.96)

2.57 (0.82)

3.13 (82)

3.70 (0.84)

a Including Emergency Department, CCU and ICU

2.35 (0.89)

3.23 (0.94)

3.60 (0.95)

Neurology,
Oncology, Burn,
Transplant,
Mean (SD)

3.06 (0.75)

2.37 (0.90)

Overall organizational justice

Distributive justice
Procedural justice

Interactional justice

(I) Ward
Surgical

Surgical
Surgical
Surgical

(J) Ward

Mean Difference
(I-J)

3.02 (0.89)

-2.12

-1.20

-2.16

-2.003

Statistical
Test, P value

4.80

0.003

0.03

6.36

0.001

2.96

P value

0.03

95% Confidence Interval
Lower

Upper

Critical carea

0.29a

0.10

0.01

0.04

0.53

Critical care

0.32a

0.11

0.02

0.03

0.62

Neurology, Oncology,
Burn, Transplant
Critical care

Neurology, Oncology,
Burn, Transplant
Neurology, Oncology,
Burn, Transplant

0.40a
0.33a

0.54a
0.38a

a Insignificant relationships are excluded, and only the significant ones are presented

Results also showed that the mean of OJ among nurse aids was higher than those working as a nurse or head nurse, but this difference was not significant regarding the work settings (i.e. general and specialty settings). In addition, the mean of total OJ, procedural justice and interactional justice were significantly higher in nurses working in specialty settings than those working in general ones (Table 2). Also, as Table 3 shows, the perception of justice was different among different wards. To identify any differences between nurses’ perception of justice in different wards, post-hoc Tukey test was used, and the
80

0.03

0.05

3.14

3.67 (0.94)

SE

0.04

0.23

t

Statistical
Test, F

Table 4. The Results of Tukey Test Regarding Perception of Justice in Different Wardsa
Dependent Variable

Sig

0.12
0.11

0.14
0.14

0.005
0.01

0.001
0.04

0.09
0.05
0.18

0.02

0.71

0.61

0.90
0.74

results (Table 4) showed that perception of justice were different between nurses in surgical wards and other units (i.e. Emergency, critical care, Oncology, Burn, Transplant) (P < 0.05).

5. Discussion

Results of the current study showed that perception of justice in nurses with different demographic characteristics were not significantly different regarding the type of hospital. Therefore the first hypothesis was rejected.
However, the mean score of perceived justice was someNurs Midwifery Stud. 2013;2(4)

Hatam N et al.

what higher in men than women. The findings were consistent with the results of Golparvar and Arizi who studied men and women’s attitude toward the world fairness (32), while Jafari and Bidarian reported no significant association between gender and the perception of justice (1). Perhaps men have lower expectations in their life and consequently feel more justice than women.
The findings of this study showed that participants with nursing diploma had a perception score of OJ somewhat higher than Bachelors. Results of some of previous studies are consistent with this finding (1, 33). It seems that when people continue their studies they tend to seek better positions and be treated more respectfully, and expect more justice in the organization compared to the others with less education. In the current study, most nurses had a perception score equal or higher than the cut-off point of OJ. However the mean of justice in specialty hospitals was higher than general hospitals.
Greenwald et al. showed that patients in specialty hospitals were more satisfied with nursing care received, than those in general hospitals, which is consistent with the results of the present study (34). Huang et al. also showed that fairness perceptions is affected by the type of hospital (35). Perhaps the conditions of specialty settings such as management support or inflexible work hours (36) make nurses to have higher perceptions of justice than their counterparts in general ones. Also, the mean score of procedural and interactional justice were higher than the cut-off point. It means that nurses felt justice in procedures and interactions in their organizations. In addition, of the three subscales of OJ, procedural justice had the highest score both in general and specialty settings. Robbins argued that in high perceptions of procedural justice, employees look up positively to their supervisors, even if they are dissatisfied with their salaries, job opportunities, and other personal variables (37). Some studies have revealed that emotional reaction to the organization is mostly predicted by procedural justice. However, trust in supervisor is more related to interactional justice (38). The mean of distributive justice one of the three components of OJ, in the current study, was the lowest both in general and specialty settings. Nurses felt injustice in the way the outcomes were distributed. This finding is consistent with the results of Hepnoiemi et al. and Ambrose et al. who have studied the association between justice and attitudes (6, 7). Besides, of the three subscales of OJ, all but distributive justice were significantly higher at general and specialty hospitals, It seems that the atmosphere of specialty settings compensates the difficult terms of nursing and makes nurses feel more fairness in the organizations. Therefore the second hypothesis of the study could be accepted. The findings of this study suggested that there are significant differences in perceived
OJ among nurses in different wards. It seems that workNurs Midwifery Stud. 2013;2(4)

ing in places in where nurses are faced with wounds and discomforts of patients affects the nurses’ perception of justice, even if the fairness is being considered, and justice is perceived by their counterparts. Then, it can be said that nurses working in different wards have different perceptions of OJ, and the third hypothesis could be accepted then. To sum up, the findings of this study suggested that nurses working at specialty hospitals had a more positive perception of justice than their counterparts in general settings. Nurses are the key employees at health care organizations and due to their very close relationship with patients, their perception of justice may affect the quality of care; therefore, should be considered seriously. Since nurses’ perception of injustice would lead them to become unproductive or make decision to leave their job, the direct and final effect of these consequences would be on patients. As a result not only the order of treatments or health care services would be interrupted, but also many resources would be perished. Thus, in highly demanding and stressful situations, such as healthcare services, high perception of OJ may help an employee to cope with such a situation. Our study had some limitations, first, OJ was a selfreport measure in this study, although self-report data are usually used to measure job attitudes; researchers should take into account that they may not reflect the actual attitudes of the respondents. Furthermore, this research was performed within a single industry in one geographical area, so generalizability of the results may be limited. For these reasons, it is recommended to perform further investigations in different industries and sampling from different locations and occupations.

Acknowledgements

The present article was adopted from the proposal number 91-6262 approved by vice-chancellor for research affairs of SUMS. The authors would like to thank the research deputy of SUMS for financially supporting the present work, and also all nurses who agreed to participate in our study for their kindly cooperation and the anonymous reviewers for their helpful suggestions.

Authors’ Contribution

Mozhgan Fardid, and Nahid Hatam were responsible for the study conception and design, Mozhgan Fardid performed the data collection, prepared the first draft of the paper and performed the data analysis. Nahid Hatam prepared the draft of the manuscript, and supervised the study. Nahid Hatam and Zahra Kavosi made critical reversions to the paper for important intellectual content.
Furthermore, this research was performed by Mozhgan
Fardid in partial fulfillment of the requirements for obtaining a Master Science degree in Health Administration at SUMS.

81

Hatam N et al.

Financial Disclosure

The authors declared that they had no competing interests.

Funding/Support

This project was funded by the Research Deputy of SUMS and specified as the grant number: 916262.

References
1.

2.
3.

4.
5.

6.
7.
8.

9.
10.
11.
12.

13.

14.
15.

16.

82

Jafari P, Bidarian S. The relationship between organizational justice and organizational citizenship behavior. Procedia Soc Behav
Sci. 2012;47:1815–20.
Bidarian S, Jafari P. The Relationship Between Organizational Justice and Organizational Trust. Procedia Soc Behav Sci.
2012;47:1622–6.
Chiou ST, Chiang JH, Huang N, Wu CH, Chien LY. Health issues among nurses in Taiwanese hospitals: National survey. Int J Nurs
Stud. 2013;50(10):1377–84.
Moorhead G, Griffin RW. [Organizational behavior]. 9th ed. Tehran: Golshan; 2005.
Lu H, Barriball KL, Zhang X, While AE. Job satisfaction among hospital nurses revisited: a systematic review. Int J Nurs Stud.
2012;49(8):1017–38.
Heponiemi T, Elovainio M, Kouvonen A, Kuusio H, Noro A, FinneSoveri H, et al. The effects of ownership, staffing level and organisational justice on nurse commitment, involvement, and satisfaction: a questionnaire study. Int J Nurs Stud. 2011;48(12):1551–61.
Ambrose M, Hess RL, Ganesan S. The relationship between justice and attitudes: An examination of justice effects on event and system-related attitudes. Organ Behav Hum Decis Process.
2007;103(1):21–36.
Fortin M. Perspectives on organizational justice: Concept clarification, social context integration, time and links with morality.
Int J Manag Rev. 2008;10(2):93–126.
Lambert EG, Hogan NL, Griffin ML. The impact of distributive and procedural justice on correctional staff job stress, job satisfaction, and organizational commitment. J Crim Justice.
2007;35(6):644–56.
Imani Nojani M, Arjmandnia AA, Afrooz GA, Rajabi M. The Study on Relationship between Organizational Justice and Job Satisfaction in Teachers Working in General, Special and Gifted Education Systems. Procedia Soc Behav Sci. 2012;46:2900–5.
Walumbwa FO, Wu C, Orwa B. Contingent reward transactional leadership, work attitudes, and organizational citizenship behavior: The role of procedural justice climate perceptions and strength. Leadersh Q. 2008;19(3):251–65.
Colquitt JA, Greenberg J, Zapata-Phelan CP. What is Organizational
Justice? A historical Overview. Handbook of Organizational Justice.
Mahwah NJ: Erlbaum; 2005.
Parker RJ, Kohlmeyer Iii JM. Organizational justice and turnover in public accounting firms: a research note. Account Org Soc.
2005;30(4):357–69.
Guangling W. The Study on Relationship between Employees’
Sense of Organizational Justice and Organizational Citizenship
Behavior in Private Enterprises. Energy Procedia. 2011;5:2030–4.
Zeinabadi H. Job satisfaction and organizational commitment as antecedents of Organizational Citizenship Behavior (OCB) of teachers. Procedia Soc Behav Sci. 2010;5:998–1003.
Hansen N, Sverke M, Naswall K. Predicting nurse burnout from demands and resources in three acute care hospitals under different forms of ownership: a cross-sectional questionnaire sur-

17.

18.

19.
20.

21.

22.

23.

24.
25.

26.

27.

28.

29.

30.
31.

32.

33.

34.
35.

36.
37.
38.

vey. Int J Nurs Stud. 2009;46(1):95–106.
Brashear TG, Manolis C, Brooks CM. The effects of control, trust, and justice on salesperson turnover. J Bus Res. 2005;58(3):241–9.
Poon JML. Distributive Justice, Procedural Justice, Affective Commitment, and Turnover Intention: A Mediation–Moderation
Framework1. J Appl Soc Psychol. 2012;42(6):1505–32.
Conlon DE, Meyer CJ, Nowakowski JM. How does organizational justice affect performance, withdrawal, and counterproductive behavior? In: Greenberg J, Colquitt J, editors. Handbook of organizational justice. Mahwah, NJ: Erlbaum; 2005. pp. 301–27.
Heponiemi T, Kouvonen A, Sinervo T, Elovainio M. Do psychosocial factors moderate the association of fixed-term employment with work interference with family and sleeping problems in registered nurses: a cross-sectional questionnaire survey. Int J
Nurs Stud. 2010;47(9):1096–104.
Williamson K, Williams KJ. Organisational justice, trust and perceptions of fairness in the implementation of agenda for change. Radiography. 2011;17(1):61–6.
Hill EJ. Democracy, equality, and justice: John Adams, Adam Smith, and political economy.USA: Lexigton Books; 2007.
Zainalipour H, Sheikhi Fini AA, Mirkamali SM. A study of relationship between organizational justice and job satisfaction among teachers in Bandar Abbas middle school. Procedia Soc Behav Sci.
2010;5:1986–90.
Haghighi MA, Ahmadi I, Raminmehr H. The Effect of Organizational Justice on Employee’s Performance. J Organ Cul Manag.
2010;7(20):79–101.
DeConinck JB, Stilwell CD. Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions. J Bus Res. 2004;57(3):225–31.
Olkkonen ME, Lipponen J. Relationships between organizational justice, identification with organization and work unit, and grouprelated outcomes. Organ Behav Hum Dec. 2006;100(2):202–15.
Shactman D. Specialty hospitals, ambulatory surgery centers, and general hospitals: charting a wise public policy course.
Health Aff (Millwood). 2005;24(3):868–73.
Cram P, Rosenthal GE, Vaughan-Sarrazin MS. Cardiac revascularization in specialty and general hospitals. N Engl J Med.
2005;352(14):1454–62.
Cochran WG. Sampling Techniques, 3Rd Edition. Delhi: Wiley India
Pvt. Limited; 2007.
Rafipoor F. [Researches and thoughts: An introduction on the ways of knowing society and social studies]. Tehran: Sahami Enteshar Co.;
2002.
Moghimi M, Ramezan M. [Bulletin of Management]. 1st ed. Tehran:
Rahdan; 2010.
Golparvar M, Arizi HR. [A comprative study on men and womens' attitude toward the fairness of the world]. Women Res.
2007;4(16):95–114.
Golparvar M, Arizi HR. [The comparison of beliefs in fair world for self and others in terms of sex, marital status, education, job, housing]. Bull Train. 2008;4(16):129–57.
Greenwald L, Cromwell J, Adamache W, Bernard S, Drozd E, Root
E, et al. Specialty versus community hospitals: referrals, quality, and community benefits. Health Aff (Millwood). 2006;25(1):106–18.
Huang KC, Lu N, Tang CH, Huang CI. Fairness perceptions and work attitudes revisited: roles of employee specialty, hospital level and ownership. Int J Hum Resour Manag. 2004;15(7):1317–29.
Tynan A, November E, Lauer J, Pham HH, Cram P. General hospitals, specialty hospitals and financially vulnerable patients. Res
Brief. 2009;(11):1–8.
Robbins SP. Fudamentals of management. 6th ed. Tehran: Nil; 2007.
Bakhshi A, Kumar K, Rani E. Organizational justice perceptions as predictor of job satisfaction and organization commitment.
Int J Bus Manag. 2009;4(9):145–7.

Nurs Midwifery Stud. 2013;2(4)

Similar Documents

Premium Essay

Organizational Justice

...Organizational Justice In today’s developing work life, organizational justice is increasingly important to the welfare of the organization, managers, and employees. Organizational justice shows how employees view the fairness of work-related issues in the workplace and the trust they have in the organization and its management. According to Burge, the study of organizational justice is important for three reasons: 1. Justice is a social aspect that strongly affects every-day life, whether it is social or organizational. 2. The most important asset of any organization is its members, and the manner in which they are treated influences behaviors such as commitment, trust, performance, and turnover. 3. Since the global workforce is becoming more educated and skilled, workers are demanding not only better jobs with better pay, but also more respect and dignity in their work environment. (as cited in Marjani & Ardahaey, 2012, p. 125) Some theorists such as Schmink, Cropanzano, and Rupp (as cited in Marjani & Ardahaey, 2012) have stated that organizational justice is influenced by the structure of the organization and that organizational structure, justice, and ethics are potentially related. The way organizational members view the justice and the fairness they receive from the organization will affect the way they work and interact with others in their group or team. These factors, in turn greatly affect the organization’s effectiveness and efficiency. Studies...

Words: 1655 - Pages: 7

Premium Essay

Linasdf

... "this raises a question" "there is often disappointment with achievements in terms of substansive outcomes. Problems in translating equality policy into practice and delivering on outcomes are examined both in terms of difficulties in implementation and weaknesses in much of the prescription. 179 Equality and div is firmly on management agendas in a number of org 186 Encourage an organisation to adopt law = "penalty avoidance trough legal compliance sense of social justice or moral responsability key individuals in a org may be motivated by concerns for social justice In practice, altruistic considerations probably have most effective purchase when operating in combination... 191 As Humphries and Rubery note (1995: 13), "it is because the costs to firms seem immediate and palpable while the benefits are more distant and less easy to capture that individual initiatives may produce only slow and patchy changes". 192 Equality initiatives motivated by a search for organizational benefits can lead to the targeting of initiatives to reflect employer needs rather than the needs of the disadvantaged groups" about law "but limitations remain In term of risk of legal action and the penalties for discrimination the legal compliance threat has been generally weak in the UK. weakens its effectiveness 198 LIne management is often found to be a site of resistance to equality initiatives and, therefore, the current emphasis on devolving operational personnel activities...

Words: 320 - Pages: 2

Premium Essay

Cost Cutting at Circuit City

...Cost Cutting at Circuit City The demise of Circuit City as the number two consumer electronics outlet in the United States in November, 2008 was in microcosm what General Motors and the real estate market were to the country as a whole during the greatest economic collapse since the Great Depression. One could fault the velocity of economic decline as the primary catalyst causing Circuit City ultimately to decide that liquidation was the only viable option in the face of mounting losses, however there appears to be at least one highly publicized decision suspected to be a precipitator of failure – the firing of more than 3,400 established workers to make way for the hiring of lower skilled, lower paid replacements (Circuit City to fire more than 3,400 workers, 2007). Faced with mounting losses and stifling competition from competitor Best Buy, as well as lesser consumer electronic outlet competitors such as Wal-Mart and CompUSA (Rosenbloom, 2008), the Circuit City board of directors chose cost-cutting in human resources as the decision alternative best suited to regain a competitive footing (Circuit City to fire more than 3,400 workers, 2007). Against the backdrop of the Rational Decision-Making Model, the choice appears to have been made in a vacuum in that while problem definition may have been straightforward enough (loss of revenue, decreasing sales), one could reasonably question the rationality of the criteria used and the weights assigned to those criteria (Robbins &...

Words: 971 - Pages: 4

Premium Essay

Communication

...self-discipline. Alternative Views of Ethics Four views of Ethical Behavior: ♦ Utilitarian View- considers ethical behavior to be that which delivers the greatest good to the greatest number of people. ♦ Individualism View- is based on the belief that one’s primary commitment is to the long-term advancement of self-interests. ♦ Moral Rights View- it is which respects and protects the fundamental rights of people. ♦ Justice View- it is based on the belief that ethical decisions treat people impartially and fairly, according to legal rules and standards. • Procedural Justice • Distributive Justice • Commutative Justice • Interactional Justice Cultural Issues in Ethical Behavior Cultural Relativism- belief that is no one rights way to behave and that ethical behavior is always determined by the cultural context. Universalism- suggests ethical standards apply absolutely across all cultures. ♦ METHICS IN THE WORKPLACE ♦ Ethical Dillemas- is a situation that requires a choice regarding a possible course of action that, although offering the potential for personal or organizational benefit, or both, may be considered unethical. Some examples of Ethical Dillemas ♦ Discrimination ♦ Sexual Harassment ♦ Conflicts of Interest ♦ Product...

Words: 814 - Pages: 4

Free Essay

Capella

...standard they would be if they went into the office. This constant level of work related stress and overload, the job is usually brought home. Corporate Culture “The often unspoken beliefs and values that determine the way an organization does things, the atmosphere that exists within it and the way people who work for it behave.” (2006) It is well stated in the Dictionary of Business that “The culture of an organization is often summed up as “the way we do things around here”. “Once established, organizational cultures often perpetuate themselves in a number of ways.” (Kotter, p3). Issues within organizations must be properly managed and developed to ensure the ideals of the organization are legal, ethical and moral. Social Justice “The primary ethical value that is served by sustainability is social justice, in particular, the value of avoiding unjust exploitation.” Social justice is defined as a standard of fairness in the society. The ideals and foundations of social justice and its supplemental theories are seeded from the “Marxist emphasis upon class and economic relationships with the inclusion of multiple axes of social differentiation.” (2009) Works Cited Bell, C. R. (2012). Work-life balance. Leadership Excellence, 29(4), 16-17....

Words: 418 - Pages: 2

Premium Essay

The Impact of Cso Legislation on Environmental Justice Movement in Ethiopia

...THE IMPACT OF THE CHARITIES AND SOCIETIES LEGISLATION ON THE PROMOTION OF ENVIRONMENTAL JUSTICE IN ETHIOPIA By Gebremedhin Birega gbdagaga@gmail.com March 2014 Addis Ababa Ethiopia 1 Abstract Civil Society Organizations (CSOs) in general and environmental CSOs in particular, have been playing considerable constructive role in the nation building efforts in Ethiopia. However, all their contributions are not wholeheartedly accepted by the government. In 2009, the government introduced a new law overtly presented to register, administer and create an enabling environment for a more meaningful contribution of CSOs/NGOs. Nevertheless, it has been argued that the introduction of the new law further weakened the already young and inexperienced CSO/NGO sector in general and those engaged in environmental justice in particular. The main objective of this paper is therefore to assess the impact of the legislation on NGOs/CSOs engaged in environmental justice mainly in: limiting areas of intervention; affecting access to foreign funds and other forms of support to undertake mandated tasks; retaining competence including knowledge and skills; making government answerable to felt needs of the society; advancing meaningful networking among CSOs at national, regional and global level on environmental policy reform issues; downsized change in amount of budget and skilled staff; engaging in research undertaking; conducting quality monitoring and evaluation activities. Based on...

Words: 13676 - Pages: 55

Premium Essay

Management of Ethics and Corporate Social Responsibility Issues in Public Relations

...Management Of Ethics And Corporate Social Responsibility Issues In Public Relations INTRODUCTION At multiple points in their careers, public relations (PR) practitioners are likely to face decisions that are ethical in nature. Such decisions reflect a range of ethical dilemmas between, for example, truth vs. loyalty, justice vs. mercy, short-term vs. long-term consequences, and the individual vs. the collective (Kidder 1995, p. 18; Stacks & Wright 1989, pp. 53-67). Public relations practitioners, by nature of their position and job responsibilities, are often in a crossroad of a range of competing interests. Often, the tension may be between the practitioner’s own values and the culture of the organization. In other cases, it may be a conflict between the practitioner’s professional code of ethics and organizational norms and expectations. In yet other circumstances, they may be faced with competing interests between the organization and its various publics. At the very least, practitioners will frequently confront contradictions between business demands for economic performance and public expectations for ethical conduct. Concerns over these competing responsibilities and the ethical dilemmas they produce for public relations are the subject of this essay. In it, a range of challenges faced by public relations practitioners related to issues of ethics and corporate social responsibility (CSR) are explored. It is argued that CSR has, in many respects, altered the expectations...

Words: 311 - Pages: 2

Premium Essay

Ghgyhghg

...be sustained or compliance must be appropriated if a company will maintain its ethical standards. This is easy in situation where there is “a relatively straightforward task for businesses to agree upon…These legal principles become the blueprints as a company develops, implements, and assesses its ethics and compliance program. However, where the standards are not clear…it is more difficult to articulate baseline standards. ” (Dubinsky & Richter). But many companies do better where there is a clear standard for measuring the standards of the organization. The company that I am writing about has a way of monitoring ethics and integrity in the organization. This is done through several standardized channels put in place through the organizational structure. First, the company makes the use of the global international benchmark as a tool for providing necessary blueprint on which to live by. These benchmarks “presents a set of universal standards that describe what it takes for an ethics and compliance program to be effective and successful. This benchmarking tool, … permits organizations to review and evaluate what they are currently doing in terms of ethics and integrity...These benchmarks have worldwide and...

Words: 817 - Pages: 4

Premium Essay

Gender and Development

...Home | Contacts | Feedback About DEI * Background * Staff Organisation * Permament Secrerary's Office * Legal Department * Ethics Education * Finance and Administration IAF Resource Center                 Legal Department The Legal Department is the policy arm of the Directorate for Ethics and Integrity. Its main objective is to strengthen the Legal and Policy framework to fight corruption and rebuild ethics and integrity in Uganda. With regard to the coordination role, the Legal department is responsible for tracking the enforcement of anti- corruption policy and laws. This exercise is expected to ensure compliance and to enable the identification of challenges that law enforcement agencies face during enforcement and, also a mechanism to identify lacuna in the existing law and, new and emerging issues in the fight against corruption that would require new legislation. Functions of the Department * To Provide legal counsel to the directorate on matters related to the fight against corruption and ensuring ethical governance * To review existing anti- corruption legislation and policy, with a view to proposing ammendments * To identify new and emerging issues in the fight against corruption and develop new legislation or measures to address the same * To ensure compliance with anti- corruption laws and policy by monitoring their implementation * Ensuring that Uganda's legal and policy frame work is in harmony...

Words: 1608 - Pages: 7

Free Essay

Doc, Docx, Pdf

...Contents Organizational justice: 1 1: Distributive justice: 1 2: procedural justice: 2 3 interactional justice: 2 Importance of organizational justice: 2 CONDITIONS OF ORGANIZATIONAL JUSTICE IN PAKISTAN 3 Organizational citizenship behavior: 3 Definition and concept: 3 Kinds of organizational citizenship Behavior: 3 Altruism: 3 Conscientiousness: 4 Civic virtue: 4 Importance of organization citizenship behavior: 4 Organizational justice: Organizational justice shows the thinking of the employees that are working in the organization how they are being treated fair or unfair. Organizational justice word was first used by green burg (1987) which reflects the behaviors of individuals towards fair practices in the organization. Justice define the action or judgement that is ethically and properly right in terms of injustice we can take an example of a women doing the same job as a man can do but getting the low salary. This play an important in role in making organization reputation and their working environment. Their behaviors are also associated with their working environment, and the main thing the job satisfaction and their attitudes towards the company development if organizational justice is not there in any organization their overall working environment and all the things are being disturbed, turnover is on high and the workers who are worthy will leave the organization and organization have really impact of it and there will be the culture...

Words: 1618 - Pages: 7

Premium Essay

Consensual Relationship Agreement

...There are many reasons why implementing the Consensual Relationship Agreement into the workplace policy and guidelines of any job is important. There are also many opinions on why this policy is unnecessary, and can give the vibe of invading one’s personal space. Implementing such a policy will allow for the company to have a surety in place, so that the company is safe from lawsuits, and being solely liable for any mishappenings of those involved. Implementing these types of policies may also convey the sense of fairness to all. There are two ethical principles: sexual harassment, and stakeholder responsibility, that I feel are major aspects on the whys and the hows of the Consensual Relationship Agreement. There has been endless episodes of romance and dating at the workplace. Most businesses were off-hands when it came to the matters of love and dating on the job. “The issue is not going away”, says Helaine Olen, coauthor of Office Mate: The Employee Handbook for Finding --- and Managing--- Romance on the job (Adams Media, 2007). It is really vital for those in leadership positions to accept the likelihood of romance and dating at the workplace. It is also crucial for there to be some sort of policy and procedure in place, to be prepared to deal with any happenings, dealing with the aftermath of these said relationships. If they tried to forbid the dating it was like using reverse psychology. The more it is forbidden, the more likely, one is to partake in it, just to be...

Words: 3336 - Pages: 14

Free Essay

Employee Reward

...Concerning as one of the most salient issues amongst organizations is performance management issue. Increasingly, researches have indicated that many problems have triggered whilst the systems are implemented. The noticeable performance reward issue is the recognition fairness of the performance reward systems. According to CIPD Employee Outlook Survey (2013), employees are experiencing the unfairness every day in the workplace and 20 per cent of this perception emerged from problems related pay which was ranked the first in the survey. The state of feeling of being treated unfairly is corresponding to lowered job performance, withdrawal behaviors, decreased co-operation with co-workers, and reduced work quality (Cropanzano and Greenberg 1997; Folger and Cropanzano 1998). A voluminous body of literature suggests that the perception of fairness, integrity and sensitivity will respond with high engagement, and a increase in productivity (CIPD, 2013). Since 1990s, the recognition of fairness has been brought to the attention of managers and deeply discussed then. Adding value to this concept is the study of Dr.Koonmee, which was conducted in two Thailand parliament secretariat offices in 2011. Notwithstanding its undeniable advantages, the research hardy avoided limitations and drawbacks. Thus, this review will briefly examine and discuss the article from diverse perspectives to gain the whole picture of fairness influencing on incentive satisfaction. Despite to what extent...

Words: 1385 - Pages: 6

Premium Essay

Social Justice

...Social Justice This week, I explored the role of leaders in creating team trust and social justice. At some point, the team exists as a part of a larger organization and success or failure of the team can be affected by the organization’s culture within which it resides. Hegtvedt (2004) refers to distributive justice as encompassing the distribution of both benefits and burdens to the members of a group. Hegtvedt (2004) discussed three fundamental questions: “What is justice?” “Why do people differently perceive injustice?” and also, “How do people respond to perceived injustice?” Justice can actually be comparative and proportional. People desire their outcomes to be positive, referring to rewards, honors and prestige along with being in proportion to their contributions of efforts, abilities and expertise. Individuals and groups also compare their outcomes and measure their contributions with others. This will ultimately affect whether they perceive the distribution as just or unjust. Tyler, Dienhart, and Thomas (2008) state “outcome fairness is determined by what people think they deserve.” Many professionals, political scientists, psychologists, social psychologists, sociologists, and others offer a variety of theoretical ideas to address justice analysis. Justice theory and research apply to many diverse social domains, with a heavy focus on interpersonal dynamics and organizational policies. Within an organization, the application of distributive justice principles...

Words: 928 - Pages: 4

Free Essay

Ashraf Silk and Textile Mills

...Introduction: This case study is based on Ashraf Silk and General Mills (ASGM). The case study mainly focuses on how the organization is run and its major operations. The most crucial part of the case study is based on the employees at ASGM and the case will be analyzed in relation to the employees and their employers. The case study is based on a case from Gujranwala where approximately 10,000 weavers were working in over 1,000 textile weaving plants. The market of weaving industry was highly competitive and there was always a fear of losing weavers because their demand was greater than the supply, and hence the labour turnover rate in the weaving industry was very high. In ASGM, on average every two out of twelve weavers left every month according to an estimate by Fawad. This figure was particularly better than what it was in other organizations since ASGM had a good reputation with regards to weaver retention. This particular information will help in identifying the core issues that existed within the organization and the industry as a whole and then a solution will be devised keeping in consideration these on-ground realities such as labour turn-over rate and the need for keeping the employees motivated in the long run. The Core Issues: Considering the fact that the weaving industry was very competitive, keeping weavers motivated so that they did not leave made for an important part of every weaving organization‟s manager or head including ASGM. The weavers knew that they...

Words: 2093 - Pages: 9

Premium Essay

Injustice in Work Place

...Injustice in Workplace and its Impact on Organizations Justice is the wide concept that could be seen or not in many aspects of life, in courts, in countries, between families, or even at workplace or many others. From a business point of view, in which justice might be at any type of private or governmental organizations, employees might face different kinds of unfair treatment based on different reasons. According to Duan, Lam, Chen, and Zhong this is part of what is known as the “ Leadership Justice.” (1288) Which is the part of justice that focused on the rights of employees and how to apply inside organizations. Leadership Justice includes three types of Justice. The first type is the distributive justice, which happens when employees earn what equals their tasks. The second one is the procedural justice, which happens when management makes fair decisions and hears from them. And the third type of justice is the interactional justice, which occurs in the fair personnel treatment in the organization’s laws (Tjosvold, Wong, and Wan 636). Any defect in these kinds of leadership justice may cause many negative consequences, which may reflect on employees’ performance as well as the company performance. Meanwhile, in the organizations whose employees receive fair and unbiased treatment, the results are very positive for work environment and productivity. This paper is to discuss the unfair employees’ treatment in workplace, the negative results of leadership injustice, and the...

Words: 1061 - Pages: 5