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Showing Your Team What Urgent Looks Like

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Case Study: Showing Your Team What Urgent Looks
1. What issues got addressed in the key steps?
The first issue was the adhering to the schedule. The team had a review and analysis session and came to the conclusion that deadlines and deliverables weren’t viewed with a sense of urgency and triggered a delayed chain of action. They also analyzed the impact this had on sales. The next issue the team noticed was management’s testing was out-of-date and undisciplined. Consulting seasoned employees, the team created a new comprehensive template for a weekly schedule that listed test cases and documented completion criteria. The “we’ll just finished tomorrow” attitude changed to “no one goes home until we’re finished”.
Another issue was lack of leadership or a specific person who made sure that anything and everything was done or in place to keep on schedule. Our text asserts that a schedule “enables a project manager to monitor and control progress as work proceeds (p.14).” However, a project needs to be monitored on all levels. There was no such appointed person, someone was accountable and made sure that anything and everything was done or in place to keep on schedule. This project used a tip our text refers to a in its list of elements of a realistic schedule as “Provide clear visibility of the projects key deliverables (p. 24).” The team had a quite literal take and created a 4 x 8 whiteboard that to create a clear and very noticeable schedule to be reviewed weekly.
A big issue that has a part in most of the project’s problems is communication. Before starting test phase, the entire team got together and reviewed the changes and the VP of the division was there to reinforce the importance of the deadline. By expressing a “no-holds-barred, tell-me what your need” attitude he made himself appear more approachable and willing to assist. Another way

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