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The Business Research Process and Payroll

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The Business Research Process and Payroll The business research process is the generally outline systematic process by which a company gathers information to make an educated decision or take educated steps to maximize the company’s performance. Though they are truly just put in place to keep the general flow moving forward for business research, and some are omitted, performed more than once, and performed out of order, the basic process outline contains approximately eight steps: (1) Clarifying the Research Question, (2) Research Proposal, (3) Research Design Strategy, (4) Instrument Development and Pilot Testing, (5) Data Collection and Preparation, (6) Data Analysis and Interpretation, (7) Research Reporting, and (8) Management Decision (Cooper & Schindler, 2011, p. 11). CompuPay, Inc, a payroll outsource company, relies mostly on internal business research.
Small Internal Research Groups CompuPay conducts much of its research using teams called Areas of Excellence Groups (AEG’s). Management has weekly (or more frequent if needed) conference calls in which they discuss issues in the company and industry. It is on these calls that the first step is completed: clarifying the research question. The dilemma is stated and the questions surrounding the dilemma are formed. They decide how to tackle the research end of the dilemma. Usually, they do so by creating an AEG. The AEG is made up of at least one person from each area of the company to act as a spokesperson of expertise for that area. Example: one person from accounting, one person from tax, one person in support, new accounts, and one supervisor from platform’s support team, one person from Human Resources, etc. The teams are usually headed by ten to fifteen people, depending on the intensity of the dilemma. These teams are the responsible for carrying out steps two through seven. They create

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