...Quality Web Design Company Overview Quality Web Design (QWD) is an organization that specializes in Web site and Web content design for all types of businesses. QWD's mission is to provide top quality Web design that will increase consumer generated revenue to QWD's customer Web sites. QWD's database contains over 250,000 proprietary images and graphical designs that will enhance most Web sites’ appeal to a target demographic. Hardware Vulnerability Single ISP controlled router linking service to the internet. There is a security vulnerability to cracking from the internet side of the router, thus possibly severing customers from the product and/or service. Assuming the ISP can control the router remotely, it is a backdoor into the router than can possibly be used by unauthorized users to change the router settings and deny internet service to the company. There is a very low likelihood that the router will be taken over by an unauthorized user. This is also a vulnerability in terms of access control, with no access to an ISP controlled router, Quality Web Design can not secure this router to limit unauthorized access. An edge router should have specific items addressed to ensure that it has as little vulnerability as possible. Here are a few points to consider when securing a router: • Make sure that the OS is patched and as up to date as possible • Protocols o use ingress and egress filtering o Screen ICMP traffic from the internal network • Disable...
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...Web Software Applications Quality Attributes Jeff Offutt Information & Software Engineering George Mason University Fairfax, VA 22030 USA http://www.ise.gmu.edu/~ofut/ Abstract In only four or five years, the World Wide Web has changed from a static collection of HTML web pages to a dynamic engine that powers e-commerce, collaborative work, and distribution of information and entertainment. These exciting changes have been fueled by changes in software technology, the software development process, and how software is deployed. Although the word “heterogeneous” is commonly used to describe web software, we might easily forget to notice in how many ways it can be applied. In fact, the synonymous term “diverse” is more general and familiar, and may be more appropriate. Web software applications use diverse types of hardware, they include a diverse collection of types of implementation languages (including traditional programs, HTML, interpreted scripts, and databases), they are composed of software written in diverse languages, and they are built by collections of people with very diverse sets of skills. Although these changes in how web applications are built are interesting and fascinating, one of the most unique aspects of web software applications is in terms of the needs they must satisfy. Web applications have very high requirements for a number of quality attributes. Some of these quality attributes have been important in other (mostly relatively small) segments of the...
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...Judgment of Information Quality and Cognitive Authority in the Web Soo Young Rieh Excite@Home* 450 Broadway Street, Redwood City, CA 94063. Email: srieh@excitehome.net In the Web, making judgments of information quality and authority is a difficult task for most users because overall, there is no quality control mechanism. This study examines the problem of the judgment of information quality and cognitive authority by observing people’s searching behavior in the Web. Its purpose is to understand the various factors that influence people’s judgment of quality and authority in the Web, and the effects of those judgments on selection behaviors. Fifteen scholars from diverse disciplines participated, and data were collected combining verbal protocols during the searches, search logs, and post-search interviews. It was found that the subjects made two distinct kinds of judgment: predictive judgment and evaluative judgment. The factors influencing each judgment of quality and authority were identified in terms of characteristics of information objects, characteristics of sources, knowledge, situation, ranking in search output, and general assumption. Implications for Web design which will effectively support people’s judgments of quality and authority are also discussed. Introduction One of the advantages of searching in the Web is its grant of access to a great amount and a wide variety of information. As a result, however, people need some ways to reduce the...
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...Company Overview Quality Web Design (QWD) is a company that specializes in Websites and Web Design content for any type of business. Their mission is to help other businesses increase their revenue by providing them with top quality websites for their customers. In addition, they own over 250,000 of proprietary images, and graphical designs. These designs are customized for every industry and demographic. Their business process is quite simple. They have a server at the Company Headquarters, where they store all of their proprietary data (including images, scripts, templates, etc). They utilize a Microsoft Visual Studio Team Foundation Service (TFS) server to manage their content and the progress of the project. “Team Foundation is a set of tools and technologies that enable a team to collaborate and coordinate their efforts on building a product or completing a project. Team Foundation enhances team communication, tracks work status, supports team roles, enacts the team process, and integrates team tools.” (Microsoft.com (2011) Team Foundation Overview) In addition to the Team Foundation, they also utilize Visual Studio to code, and build the websites. These resources are accesses through different methods. Those methods include WAN connection, VPN connection through a remote office, and through the corporate office via LAN. They also have other services such as Outlook Web Access for E-mail that is accessed via the methods mentioned above. They have also created...
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...Security Assessment and Solutions for Quality Web Design Course Project Final Executive Summary The first phase of this paper is to identify inherent security weaknesses on a specific component among one of two businesses; Quality Web Design, an organization specializing in Web site and Web site content design; and Aircraft Solutions, a well-known manufacturer in the design and fabrication of component products and services for companies in the electronics, commercial, defense, and aerospace industry. The assignment includes identifying the organization’s weaknesses by selecting one of their assets and addressing two of the following three areas: software, hardware and policy. A general description of the company’s overview and business processes is provided, along with a list of digital assets mapped into their respective network diagrams. Phase two follows with recommended solutions to the weaknesses, and its impact to the security controls of the business. Security Assessment and Solutions for Quality Web Design Course Project Final Protecting our valuables, whether they are expressed as information or in some other way, ranges from quite unsophisticated to very sophisticated. We can think of the Wild West days as an example of the “unsophisticated” end of the security spectrum. And even today, when we have more sophisticated means of protection than ever before, we still see a wide range in how people and businesses actually use the protections available to them...
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...The primary difference is efficiency is productivity concerned while effectiveness is quality concerned. In other words, efficiency refers to how much resource (time, money, materials and effort) required in accomplishing a task. Effectiveness refer to how well the job gets done, i.e., the output quality, zero defects. “Efficiency” is getting things done, it is not trying and it is not having ability. In other words, “efficiency” is actually accomplishing. It is execution. “Effectiveness” is also getting the right things done. This is where the efficiency is different than effectiveness. With efficiency, is to get the task done faster, easier, or better way. But with effectiveness, there always an initial question as to “what to do”? Example for efficiency, at the Siemens AG factory in Forchheim, Germany, where employees make X-Ray equipment, efficient manufacturing techniques were implemented by doing things such as cutting inventory levels, decreasing the amount of time to manufacture products, and lowering product reject rates. These efficient work practices paid off as the plant was named one of Industry Week’s best plants for 2002 “Industry Week’s Best Plant”, (2003) Industry Web site From this perspective, efficiency is often referred to as “doing things right”, that is, not wasting resources. Example for effectiveness, at the Siemens factory, goals included reducing equipment installation time for customers and cutting costs. Through various work programs, these goals...
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...average of a sample. * (Range) R chart: uses the amount of dispersion in a sample. 2) SPC Applied to Services * A service defect is a failure to meet customer requirements. * Quality characteristics and measurements (determine by surveys, questionnaires, or inspections). * Examples of variable measures used in services * Waiting time and service time * On-time service delivery * Accuracy * Number of stockouts (retail and distribution) * Percentage of lost luggage (airlines) * Web site availability (online retailing or technical support) * Hospitals * timeliness and quickness of care, staff responses to requests, accuracy of lab tests, cleanliness, courtesy, accuracy of paperwork, speed of admittance and checkouts * Grocery stores * waiting time to check out, frequency of out-of-stock items, quality of food items, cleanliness, customer complaints, checkout register errors * Airlines * flight delays, lost luggage and luggage handling, waiting time at ticket counters and check-in, agent and flight attendant courtesy, accurate flight information, passenger cabin cleanliness and maintenance * Fast-food restaurants * waiting time for service, customer complaints, cleanliness, food quality, order accuracy, employee courtesy * Catalogue-order companies * order accuracy, operator knowledge and courtesy, packaging, delivery time, phone order waiting time * Insurance...
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...Community Health Nursing: Quality of Life and Functioning A. Personal Perceptions After reviewing the case of Mrs. Thomas and her situation, there are many feelings I have about the final outcome. As nurses, we always have to take our feelings into account and rationalize what we feel about the health and well being of our patients. After a BRAC analysis was performed, significant results were indicated. I feel empathy for Mrs. Thomas because this technology showed what her odds were for future recurrence of breast cancer. I’m disappointed that a radical mastectomy was not suggested to be performed with Mrs. Thomas’ first surgery to help avoid a further decline. It appears almost obvious that this should have been encouraged by her medical team. I do, however, understand that it is easier to look back on this than to look forward with what options remain. What is most important is Mrs. Thomas’ quality of life for the duration of what time she has left. I define quality of life as the ability to be as emotionally, physically and mentally fulfilled as possible. Quality of life is finding all the moments that matter and cherishing them on a daily basis. There will be better days than others, but what is key is to understand the big picture. The major challenge is promoting the best quality of life when the big picture ultimately has a poor outcome. Health promotion is crucial to increase Mrs. Thomas’ quality of life. Interventions will be initiated in all areas...
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... Making Customers Feel Six Sigma Quality Globalization and instant access to information, products and services have changed the way our customers conduct business — old business models no longer work. Today’s competitive environment leaves no room for error. We must delight our customers and relentlessly look for new ways to exceed their expectations. This is why Six Sigma Quality has become a part of our culture. What is Six Sigma? First, what it is not. It is not a secret society, a slogan or a cliché. Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. Why ”Sigma“? The word is a statistical term that measures how far a given process deviates from perfection. The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process, you can systematically figure out how to eliminate them and get as close to “zero defects” as possible. Six Sigma has changed the DNA of GE — it is now the way we work — in everything we do and in every product we design. GE’s Evolution Towards Quality GE began moving towards a focus on quality in the late ‘80s. Work-Out®, the start of our journey, opened our culture to ideas from everyone, everywhere, decimated the bureaucracy and made boundaryless behavior a reflexive, natural part of our culture, thereby creating the learning environment that led to Six Sigma. Now, Six Sigma, in turn, is embedding quality thinking — process thinking — across...
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...regulatory compliance. Worldwide Locations With locations close to sourcing areas in over 40 countries, we offer you the convenience of global coverage with local service where you need it. Technical Knowledge & Leadership Our staff participate in the development of international, industry and regulatory standards worldwide, keeping you and us at the forefront of changes in safety requirements and testing methods. Personalized Service At Bureau Veritas, we are committed to meeting your evolving needs and helping you anticipate new market trends. We offer you customized and specialized services to meet your quality assurance needs throughout your supply chain. Providing you with the highest levels of service is a priority for us. So we do the Inspection, Factory & Social Audit to show responsibility by making sure that its facilities, equipment, products and services comply with quality, health & safety, environmental and social responsibility imperatives, whether they are: - regulatory: imposed by applicable codes or regulations which condition the "license to operate", - voluntary: based on sector specific requirements or recognized international standards, - proprietary: based on your own schemes, standards or requirements. We are able to carry out inspections of your facilities, equipment and products, and audits of your systems and processes against practically any referential, on a local or worldwide basis. In a number of cases, inspections and audits will ultimately enable...
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...Look at Quality and Its Impact on Today’s Environment MGT/449 June 11, 2012 Nikki Henderson Instructor: Ian Finley What is quality? “Quality itself has been defined as fundamentally relational: ‘Quality is the ongoing process of building and sustaining relationships by assessing, anticipating, and fulfilling stated and implied needs,’ Quality Digest, 2001).” Even those quality definitions which are not expressly relational have an implicit relational character. Why do we try to do the right thing right, on time, every time? To build and sustain relationships. Why do we seek zero defects and conformance to requirements? To build and sustain relationships. Why do we seek to structure features or characteristics of a product or service that bear on their ability to satisfy stated and implied needs? To build and sustain relationships. The focus of continuous improvement is, likewise, the building and sustaining of relationships. It would be difficult to find a realistic definition of quality that did not have, implicit within the definition, a fundamental express or implied focus of building and sustaining relationships (Quality Digest, 2001.) Elements of Quality There are three key elements of quality: customer, process, and employee (Key Elements of Quality, n.d...
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... Making Customers Feel Six Sigma Quality Globalization and instant access to information, products and services have changed the way our customers conduct business — old business models no longer work. Today’s competitive environment leaves no room for error. We must delight our customers and relentlessly look for new ways to exceed their expectations. This is why Six Sigma Quality has become a part of our culture. What is Six Sigma? First, what it is not. It is not a secret society, a slogan or a cliché. Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services. Why ”Sigma“? The word is a statistical term that measures how far a given process deviates from perfection. The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process, you can systematically figure out how to eliminate them and get as close to “zero defects” as possible. Six Sigma has changed the DNA of GE — it is now the way we work — in everything we do and in every product we design. GE’s Evolution Towards Quality GE began moving towards a focus on quality in the late ‘80s. Work-Out®, the start of our journey, opened our culture to ideas from everyone, everywhere, decimated the bureaucracy and made boundaryless behavior a reflexive, natural part of our culture, thereby creating the learning environment that led to Six Sigma. Now, Six Sigma, in turn, is embedding quality thinking — process thinking — across...
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...until 1947. Dr. Ishikawa might now begin his profession as a cohort educator at the University of Tokyo, in 1949 Dr. Ishikawa joined the Japanese Union of Scientists and Engineers quality control examination bunch, it was his aptitudes at activating huge assemblies of individuals towards a particular regular objective that was generally answerable for Japan's quality-change, and is likewise one of the world`s principal powers on quality control. He then attempted the presidency of the Musashi Institute of Technology in the year of 1978, and he has likewise helped many organizations, including IBM, Bridgestone, and Komatsu to turn out higher quality items at much lower cost. Dr. Kaoru Ishikawa needed to change the way individuals consider work, he urged all administrators to oppose getting substance with only enhancing an item's quality, demanding that quality change can just go above and beyond, his thought of companywide quality control called for proceeded client administration. This implied that a client might keep getting administration significantly in the wake of accepting the items, this administration might stretch out over the organization itself in all levels of administration, and even past the organization to the commonplace lives of those included, as stated by Dr. Ishikawa, quality change is a consistent methodology, and it can just be taken above and beyond. Dr. Ishikawa calls center administration and upper administration the guardian and instructor of...
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...----------------------- Energy Trace Barrier Analysis (ETBA) – Qualitative analysis technique used to identify hazards by tracing energy flow into, thru, & out of a system. “Energy hazard” is defind as an energy source tht adversely impacts an unprotectd or vulnerable target. Assessment is conductd by following the energy path to determine if adequate controls are in place to assure undesird energy release does not occur.– Energy flow is tracd through the system operation & energy transfer points are identifid– Barriers to ento energy flow are evaluatd to determine adequacy • ETBA process can be applied at any stage of the project lifecycle & can be very useful for:– Systems design –Developing procedures(e.g., lockout--‐tagout). – Planning/judging operational readiness. – During mishap investigation or making “safe--‐to--‐enter” decisions at mishap sites. ETBA Approach • Examine system & identify all energy sources • For each energy source, trace its path through the system • Identify all targets tht could be vulnerable to the energy source • Identify all barriers in the energy flow path • Determine if existing controls are adequate. Energy Source– any material, mechanism, or process tht contains potential energy tht can be releasd •Electrical •Mechanical •Chemical •Radiation• Sonic• Thermal• Nuclear• Pneumatic• Hydraulic• Others Energy barrier --‐ any design or administrative method tht prevents energy from being releasd or prevents a hazardous energy source from reaching a...
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...372 Quick Review Sheet Videos Toyota • Lift trucks, number 1 in lift truck sales since 2002 Ships • WWII, German U boats sunk more ships than could be produced • Henry J Kaiser, not a sailor, worked on Hoover and San Fran Bay bridge • Liberty Ships, 3 per day, fastest produced in 80 hours Deming History • W. Edwards Deming, statistician who worked for census bureau • Created JIT, Deming circle • Focused on quality control and that workers were important Alaskan Pipeline • Large influx of workers, 28000 at the peak • Wages were good and living quarters were nice • Only 10% women and there were some marriages • Main issue was permafrost so had to build above ground Container Ships • 90% of materials shipped in steel containers • 1/3 of imports brought through Long Beach California JIT – Just in Time, MRP used to combat risk MRP (inbound) – Materials Requirements Planning, Part of larger system QR – Quick Response ECR – Efficient Consumer Response VICS – Voluntary Inter-Industry Communication Standards Committee POS – point of sale DRP (outbound) – Distribution Requirements Planning SKUs – Stock-Keeping Units STB – Surface Transportation Board ICC – Interstate Commerce Commission EOQ – Economic Order Quantity, Works best with single facility, always round up EOQ = square root (2DP/CV) P = Ordering Cost per order D = Annual demand of product C = Annual inventory carrying cost (as a % of product value) V = value of inventory item ...
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