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THE EIGHT STAGES OF CHANGE AND ITS RELATIONSHIP TO ORGANIZATIONAL BEHAVIOR AND MANAGERIAL CONCEPTS

BY JEROME MITCHELL

DR. TYRON WOODARD

JULY 22, 2012

Change is defined as the act or process of altering or modifying. Change is very prevalent and viewed differently in the business world. It is a something that takes place daily within any given organization. It does not matter what the situation the business is dealing with, that being growth, startup, downsizing, recession, or leadership change, a business or entity will experience the concept of change. Several companies have problems with the agents of change; John P. Kotter has developed a process of eight stages that initiate change in order to guide organizations through the change process. I will attempt to discuss the stages and show a correlation to topics discussed in organizational behavior and whether or not the topics support or contradict the processes. Stage 1 is Increase Urgency. Every organization has experienced some level of success, but with each success earned, there has also been failure. When formulating a company’s own process for success, becoming stagnant in an ever-changing climate becomes an issue. There's no pressing factor or pressures to get employees or their leaders excited about upcoming changes. Kotter proposed that in order to start implementing change, there must be a sense of urgency available. Establishing a sense of urgency is crucial to gaining much needed cooperation between employees and their leaders (Kotter, p. 36). While establishing a sense of urgency, Kotter noted that complacency is a key factor in determining how well it will be received (Kotter, p. 36). We learn that in order to decrease the sources of complacency, John Kotter suggested creating an atmosphere of crisis to allow a financial loss, eliminate

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