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Body Language for Professional Success

In: Business and Management

Submitted By acnickel
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BODY LANGUAGE FOR PROFESSIONAL SUCCESS

Prepared for Michael Newman
By
DREW NICKELL

OCTOBER 7TH, 2015

CONTENTS
Executive Summary……………………………………………………………………………….4
Introduction………………………………………………………………………………………..5
The Five Major Channels of Communication…….………………………………………………5 Body Angle………………………………………………………………………………..5 Face………………………………………………………………………………………..5 Arms……………………………………………………………………………………….5 Hands……………………………………………………………………………………...6 Legs………………………………………………………………………………………..6
Mirroring, Matching, and Building Rapport………………………………………………………6 Matching…………………………………………………………………………………..6 Mirroring…………………………………………………………………………………..7
Personal Selling Power……………………………………………………………………………7 Closing a Negotiation……………………………………………………………………..7 Rules of Nonverbal Selling Power………………………………………………………..7
Conclusion………………………………………………………………………………………...8

EXECUTIVE SUMMARY

This report provides a summary of the information contained within the book Strictly Business Body Language: Using Nonverbal Communication for Power and Success by Jan Hargrave. This summary attempts to identify the most useful topics for professional accountants to master. Included in this topic list are such items as: The Five Major Channels of Communication, Mirroring, Matching, and Building Rapport, and Personal Selling Power.
Body language is critical to professional success, and any accounting professional must be armed with a basic framework of understanding for it. This framework will be outlined in the report, and offers the basics to understanding how to interpret nonverbal communication in a professional setting. Much of this relies upon noticing and analyzing cues from the five major channels of communication for body language. These channels are:
• Body angle
• Face
• Arms
• Hands
• Legs
Each of these channels has nuances associated with...

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