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Certificate in Employee Coaching and Counselling Project Paper

In: Business and Management

Submitted By yingyinghistory
Words 1617
Pages 7
Certificate in Employee Coaching and Counselling (11 May – 29 June 2013)
Project Papers

Content
My role in Leadership Development Department 3
Background of the case 3
Preparation for Coaching 4
Planning for coaching 4 Coaching Steps: 5
Conferencing with the Staff 5
Follow up & tracking after coaching 6
Follow up on Leadership Development 6
References 7

Question 4: Describe a situation in which you used the performance coaching skills and steps to help a staff member improve performance. What was his/her reaction to your coaching? What was the outcome?

My role in Leadership Development Department

I am a senior executive of Leadership Development Department in one of famous companies providing medical aesthetic solutions. Apart from organizing different kinds of activities in uplifting the quality of staffs and facilitating the potential colleagues to be an all-rounded team leader, one of my duties is to provide coaching to the staffs whose work performance is not up to the standard set by the frontline departments. Although the staff I met had the performance issues, I enjoy the coaching works for I can make use of my work and life experience, knowledge and expertise in facilitating the staffs to resolve their own problems, help them develop greater self-awareness and greater confidence as well as accepting more responsibility. I do truly agree with the vision “Coaching promotes the development of trust and helps build collegial relationships. Support, caring, trust, and collegiality are characteristics that contribute to an organization’s sense of community and create a positive climate within which practitioners commit to helping each other achieve continued growth and development” (Johnson & Johnson, 1989)

Background of the...

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