Free Essay

Client Needs and Services

In:

Submitted By cathysnowden
Words 1438
Pages 6
Trends

Team A

BSHS/305

9/21/2014
Joanne Schrock

As we look back over the history of the human service profession, we see growth in strategies, involvement, accessibility, and education. This field has experienced many great changes that have enabled them to be more efficient to the clients and themselves. Human service professionals remain educated and trained to be reliable resources to those who are in need. As trends continue to change, so does the role human service professionals and how they deliver services.

There has been quite a change is the role of the client in the helping process. For several years, the client was an inactive receiver of services. Involvement of the client in human service delivery has risen significantly. The client is now actively participating in the helping process. This transformation has required attempts from human service professionals to involve the client in the helping process. Forming a collaborative relationship requires skills that foster a trusting environment. After a connection is present, the client develops into an active participant in evaluating the issue/issues and circumstances, gathering information, establishing a strategic plan, and assessing the course of action. “Consequently, the client shares responsibility for the success or failure of the endeavor” (Woodside, 2011). As the client adopts a new part in the helping process, today’s human service professionals require diverse helping skills. “Advocacy—recognized, accepted, and taught as a human service skill—will continue to be emphasized in the future and will be critical for successful service delivery” (Woodside, 2011). “Advocacy denotes speaking out on behalf of clients or those who cannot speak for themselves” (Woodside, 2011). It often encompasses clients, the clients’ relatives, the community, and additional experts and specialists. Direct advocacy exertions can hold various forms: encouraging clients to take action; bettering environments; representing a client by writing letters, organizing and string documents; notifying clients regarding programs, public amenities, and guiding principles; and steering a client during the course of options and changes. In this, consideration of the whole person is more important than ever. The greater the sum of expertise, creativity, and problem‐solving skill applied, the more effective the planning and delivery of services will be. Each professional can perform his or her responsibilities better because of having participated in the process of setting goals and priorities as well as planning. “The team, the professionals also have a better sense of the client as a whole person and a clearer conception of how their own particular treatment is integrated into the larger plan” (Woodside & McClam, 2011).

The United States is facing trends in demographics that will influence the human service delivery. The following are areas that are rapidly changing are aging, diversity, terrorism, active participation of clients and the development of new and nontraditional skills.

According to the U.S. Census Bureau (2009), the population of 65 and older is expected to double in size in the next 25 years. Some of the challenges we will see as human service workers include areas of income assistance, health care, housing alternatives, employment issues and environmental modification. These include housing, depression, and death and dying. Understanding these issues and delivering services to the aging are a big part of the trends here in the United States.

Diversity includes many areas other than ethnic differences. We have differences in age, color, disabilities, gender, national origin, race, religion and sexual orientation. Diversity is not just with clients, but with the helping field professionals. Learning about different cultures, being open to the different religions, understanding the lesbian, gay, bisexual and transgender population and respecting client’s values, customs and beliefs that are different from your own are part of self-awareness. Willingness to advocate for all groups regardless of the differences are part of establishing relationships based on trust, respect and acceptance. Human service professionals who build a strong world-view of others, along with skills and knowledge, will be effective in delivering human services with today’s growing diversity. Government spending is one of the most important economic events that affect the Human Services Field. Economical spending that is selected for human service such as housing, unemployment, food stamps, Medicare, and welfare effects the care provided to people in need of assistance. With the economy currently suffering, this forces people into unemployment, with the fear of losing cars, homes, and their valuables. This causes an increase in people applying for services. The economic need increases the demand of human services for assistance in the economic area. At times people experience extreme problems which may lead to economic hardship thus demanding more human service resources. More people are applying for services because of the poor economy and the government spending is decreasing because of the budget cuts. “Economic downturns create human service challenges for individuals and families” (Woodside & McClam, 2011).

With the abundant need of assistance and the availability of resources being low, many human service agencies are faced with tough decisions. Human service agencies are starting to understand that better fundraising and up-to-date policy choices on human service needs of communities are possible through better information management that help them gather, examine and show proof of the need for resources in the community. Governmental policies determine who are clients, and ways that clients may be served. Funding influences the resources we have to help the increasing number of those in need. Advocacy efforts continue to be critical and reaching beyond politics of Republican and Democrats alike to bring voice to client needs and increase the likelihood that helping others can be a bipartisan effort. Politics in the United States reflect a two-party system. Each party represents a range of ideas about the role of government in general and the role of government regarding specific issues such as rights of individuals, state rights, taxation, and the responsibility of government to help those in need. The two-party system is partisanship and bipartisanship. Partisanship indicates strong support of the party platform and a rejection of the other party’s platform or proposed policies. Bipartisanship is when politicians from all parties come together to support common goals. Human service educators recognize that their field continues to change rapidly and that innovative approaches to traditional helping may be needed to meet the demands of service delivery in the 21st century. However, it is also important to retain those traditional skills that are effective. As human service professionals, our challenge is to stay above both societal trends and new developments in order to provide quality services to those who need assistance.

Terrorism will also influence future needs in the delivery of human services. The Code of Federal Regulations defines terrorism as “the unlawful use of force or violence against person or property to intimidate or coerce a government the civilian population or any segment thereof, in furtherance of political or social objectives” (Woodside & McClam, 2011, pg. 88). The most unforgettable act of terrorism in the United States happened on September 11, 2001. This day will forever be in the hearts of many American and they will always remember the “bombing of the World Trade Centers, the crash into the Pentagon, and the aborted flight in a field in Pennsylvania” (Woodside & McClam, 2011, pg. 89). This act of terrorism has changed Americans way of daily living. Many lives were lost and the families of these victims have suffered from either guilt, stress and some may still are grieving for the loss of a loved one. Human service professionals are needed in a situation like this to provide the victims and /or their families with assistance to help them cope with their situations. With the help of the human service professionals, the victims can have someone to talk to about their traumatic experiences. We do not know when and if another situation like this will ever happen but the human service professionals will always be ready to deliver their services to help the client in finding resources that they may need to deal with these types of tragic events.

As you can see, with the changing demand in the area of aging, diversity and active participation from the client brings new demands for human service professionals. Keeping up with the changing trends within the human service field is a necessity in order to assist clients properly. The economy and government play an essential role in contributing to these changing trends. To remain successful as a human service professional, you must remain up to date with the rising need within these areas.

References
Woodside, M., & McClam, T. (2011). An introduction to Human Services (7th ed.). Belmont, CA: Brooks/Cole, Cengage.

Similar Documents

Premium Essay

Client Paper

...BSHS/305 Client Paper There are several different problems that people face in their everyday life. Knowing this is critical to be able to understand the client and what problems the client can encounter. There are different levels of problems; some of them are small and some of them are large. The different problems affect people in different ways and this means each person deals with them in different ways. Knowing this is why there are different specific helping skills human professionals can use with clients. When a client has a problem that is letting the human service professionals know that the client is in need of help. The client can show different feelings for different types of problems. It is the professional’s job to focus on the clients problems to find a positive productive way to address their problems. In human service the problems in living have two different components. They are the description of the problems and a plan of action and this leads to the resolution. The problem can be a simple problem to a very difficult problem. The problem needs to be described and labeled such as an even, or situation that is troubling the client. The problem is identified and discussed with the client then they come to a plan of action for solving the problem. Once they know the problem and have discussed and they have a plan it is now time to put the plan in action the results will be evaluated by the human service worker. There are problems that are short term and they...

Words: 1233 - Pages: 5

Premium Essay

Trends Paper

...The human service worker has to be preparing to assist the clients in the best way. The organization has to adapt and accommodate the situation to grow the technologies. The human services future had made impact for economic and political. The key for organizations is to make a strong unique circumstance. There will always be homeless and families in need of help, affordable care act had made lot of changes for homeless and families who are in need, to give them much more help and to be able stand and build their life. The human needs theory is that higher needs cannot be made, if basic needs are not achieved.  Basic human needs can be an issue when dealing with client needs and when it cannot be met if the basic needs are not taken care of first. Effective communication skills are one of the most important components for human services professionals and to discuss the critical information and make important decisions. Without effective communication skills, a social worker may not be able to resolve the issue with client. The Affordable Care Act event has impacted the political field for the better position. Medicaid coverage has expanded for many people that where not eligible for Medicaid. Many employees cannot afford the insurance it has been increased by the employer; healthcare has been a big issue for the families with low income. The five trend that make up the future to human services are the political cost increased demonstrate then change in human services. The process...

Words: 1121 - Pages: 5

Premium Essay

Termination of Case Study

...Case management offers the potential for customized services, coordination, and a coherent, comprehensive approach to the problems of clients. It is not a magic bullet. The reality is that an effective case management effort is tough and time-consuming to implement. Whatever form it takes (and it takes many forms), case management is more likely to pave the way for valuable, but incremental, improvements in services rather than wholesale change. Case managers serve as surrogate parents, role models, counselors, social entrepreneurs, and political advocates. They nag, cajole, prod, and encourage clients. They pressure institutions to act responsibly or lubricate the gears between institutions. They make referrals, and monitor client fit. They deal with the client’s family life, work and school; social services and public institutions. They alter client behaviors strengthen client capacity to exercise self-determination and autonomy. With all those responsibilities, there is till the process of terminating case management services and providing the client with independent care for growth. Termination of case management services is appropriate on many occasions and may occur for a variety of reasons. In addition to procedures to insure a client’s due process rights, the case manager will use an assortment of skills to help the client successfully separate from the relationship. Termination of the case manager/client relationship is the final step of the case management...

Words: 1131 - Pages: 5

Premium Essay

Foundations of Human Development in the Social Environment

...The Client Paper Leonardo Ruiz BSHS/305 May 10, 2015 Professor Jacqueline Goode The Client Paper The range of problems that Human Services Clients face today are or can be mobility, nutrition, communication, daily living, mental health, substance abuse, safety and the lack of social skills. These problems can be address with the tree models that a human service professional can work in the medical model, the public health model and the human service model. Within this models are the skills required to address the problems of the human service client. With the medical model the human service professional can use the skills within that model to assists the clients with problems such as mobility and mental health. The reason being that within this model there would be a possibility to find the symptom, diagnosis, treatment, and cure for the client in need of such services. The human service professional that works with the public health model can acquire the skills to help or assists individual with nutrition, communication, and safety. The reason why is because within this model the skills that are provided by it are to improve public health, improve education, nutrition, safe food and water supplies, immunization, and maternal and child health. Which makes the skills very diverse and can adjust to any problem the individual or individuals in that area may have. The human service model provides the human service client with a human service professional with the skills...

Words: 992 - Pages: 4

Premium Essay

Client Paper

...Client Paper Danyelle Littlejohn BSHS/305 02/02/2015 Karis Barnett Client Paper The field of human services has a broad definition. Its objective is to meet the needs of the clients, or human. In the manner in which these needs are met. It varies as much as the needs themselves. Each client or situation is different. Therefore each case must be handled in such a manner. In addition, this must be done while following specific guidelines, as well as maintain a certain standard of care. Human service workers must know how to work with clients, as well as their families. They must do so by utilizing community resources, natural support, and specialized assistance. This promotes the welfare, empowerment, and community involvement of the client. The word client has a variety of definitions. In most cases clients are individuals. However in some situations the word client can be used to describe an entire family, or other group of peoples. A client can be best described as someone or somebody who has a need for a particular service. However the service needed varies as much as the client themselves. It is the duty of the human service professional to decide who has a need for services, as well as what services is needed. Identifying the problems of the client is an important step in servicing the client. This can be accomplished in a variety of ways. There are many methods that can be implemented in identifying a client’s various issues as well as how...

Words: 1517 - Pages: 7

Premium Essay

Essay

...a professional involved as a case manager, this person may be involved with the client from the initial assessment through termination from services (McClam & Woodside, 2012). The case manager will interview the client to determine client strengths, needs and other factors (LaTorie Horn, 2015). Establishment of goals and objectives is a process imparted by the client and case manager together. This information will be used to develop a service or treatment plan that contain the client goals and objectives. Also, referrals will be started to support the client’s needs outside of the case manager’s agency. The case manager and other helping professionals must be persistent in putting emphasis on client strengths and abilities (Brun & Rapp, 2001). Slide # 4: Every client is unique and cannot be understood in terms of their culture. Get to know the client as an individual and not associate them with a particular group. As a professional we must not associate the similarities of clients, but see every face as a new face (McClam & Woodside, 2012). When communicating with diverse populations the chosen words are important. For example; when speaking of a married couple (husband and wife) with gay men or lesbian the word would be the partner. The United States is a country with a plethora of differences. As a case manager or interviewer, care must be taken to ensure the client is respected in their differences as well as their similarities. Our differences...

Words: 1862 - Pages: 8

Free Essay

Problems Facing Human Service Clients and How They Are Helped

...Problems Facing Human Service Clients and How They Are Helped Amanda Blue BSHS/305 February 23, 2015 Joanne Schrock Problems Facing Human Service Clients and How They Are Helped There are many problems in the world today that human service clients are faced with, and are not limited to just a few. There is no one person with one single problem which is shy it is so important that the “whole person” is helped. Some of the problems that plague clients today are innumerable, but I will attempt to elaborate on a few. Human Service workers ensure that children live in safe homes and have their basic needs met. Helping parents to take care of their children may include in assisting with applications for food stamps or low-income housing and helping them to locate appropriate childcare. Housing or the lack of housing is one of the issues facing Human Service clients today. Many people are without homes for various reasons, such as not having money to pay, which means they are jobless, or not making enough to cover their living expenses. A client that is homeless can be faced with many other issues simply because they have no place to live. Another challenge for Human Service clients is depression. Depression can come about when a client is not able to adequately live with the necessities of life and seem to have no means in which to acquire them. When a client cannot provide for him or herself, it is detrimental to their well-being and may bring on a bout of depression...

Words: 806 - Pages: 4

Free Essay

Human Services and Clients

...Human Service Professionals and Clients Week 3 Assignment: Client Paper University of Phoenix BSHS/305 There are so many issues that we as a human race face in today's society and some people may fare better than others when it comes to coping and dealing with problems while others may face more tumultuous events that require them to seek the help of a professional trained in Human Services. The most common problems that human service professionals deal with include: Children and Families, Elderly, Homeless, Veterans, Immigrants, People with Addictions, Criminal Records, Disabilities and Mental Illnesses. Human service workers provide a great deal of services and they all ultimately are aimed at improving client’s lives. Although the duties may vary by the job and client, all human service professionals essentially perform many of the same tasks. They interview clients, evaluate needs, create a treatment plan and put the plan into action. HSP’s often use outside services that work specifically a clients individual needs, such as addiction, job placement, assistance/aid, housing, etc. While working closely with a client, the helper will then be able identify the any problems that are preventing self sufficiency. This process includes evaluating the client’s support system, environment and values which are taken into consideration and is tailored to each individual’s specific needs. HSP’s (Human Service Professionals) cannot force assistance on someone who doesn’t want...

Words: 1398 - Pages: 6

Premium Essay

Role of

...Roles of social worker During very recent year’s attention has been devoted to the various roles that direct practitioners perform (or should perform) in discharging their responsibilities. Direct provision of services Roles subsumed under this category are those in which social workers meet face to face with clients or consumer groups in providing services these include: 1. Individual casework or counseling. 2. Marital and family therapy (may include session with individuals, conjoint sessions and group session) 3. Group work services (may include support groups, therapy groups, self- help groups, self-help groups, and skill development groups). 4. Educator/disseminator of information. The social worker may provide essential information in individual, conjoint, or group session or may make educational presentations to consumer groups or to the public. For example, social worker may conduct educative sessions concerned with parenting skills, marital enrichment, stress management, or various aspects of mental health or health care. System linkage roles Because clients often need resources not provided by a given agency and lack knowledge of or abilty to utilize other available resources ,social workers often perform roles in linking people to other resources. System linkage roles include the following 1. Broker. To perform the role of broker (i.e., an intermediary who assists in connecting people with resources), social worker must have a thorough knowledge of community...

Words: 1637 - Pages: 7

Premium Essay

Adult Protective Services Case Study

...Place of Your Organization and Locations: Teresa Graves State Department of Family Protective Services Adult Protective Services 801 S. State Hwy 161, Suite#270 Grand Prairie, TX 75051 •How important is it to network and collaborate with other providers? Case management is the process of helping patients with lives that are not productive or satisfactory as a result of a number of problems among them drug and substance abuse. Case manager focus mainly on collaborating and developing by finding the client's strengths and abilities and makes a plan based on this. As this collaborate considers the wellbeing of the clients, so the participation of the client in the treatment is very important. The client must figure out their needs...

Words: 833 - Pages: 4

Premium Essay

Human Services Client Paper

...Human Services Client Paper Tom Berg University of Phoenix BSHS/305 HISTORICAL DEVELOPMENT OF HUMAN SERVICES: AN INTRODUCTION Dr. Lowell Brubaker March 10, 2014 Abstract The Human Services Client Paper explains some of the many problems and issues that an individual may struggle with in his or her lifetime. From their ability to seek help with their most basic needs to seek help for more complex physical and mental needs. We have learned over the years that a client's needs and problems range from short term issues to longer term issues and being able to solve the most immediate ones first will allow the professional the ability to recognize and help solve the underlying long term issues. As Maslow’s hierarchy of needs shows us the complex structure of one’s needs, it also gives us an example of how to understand the need to satisfy those needs and to help the person achieve self-actualization. The professional must possess certain skills and qualities as they are essential to a well-balanced helping process. These skills range from effective communication with the ability to walk a few feet in someone else’s shoes. Human Services Client Paper According to the National Organization for Human Services (nationalhumanservices.org), the field of Human Services is broadly defined, uniquely approaching the objective of meeting human needs through an interdisciplinary knowledge base, focusing on prevention as well as remediation of problems, and maintaining...

Words: 1548 - Pages: 7

Free Essay

Bshs 305

...health important to your role as a human service professional? Which of the five characteristics listed in the text for human service professionals do you think is most important? Explain why. Why is investing in mental health important to your role as a human service professional? I strongly believe that investigating and understanding mental health is a must to a human service professional. Because before working on a situation we must know the actual situation. We should not work on guess. To give the proper help to the clients it is important to know their history and mentality. They could have any side which need special care such as endeavouring suicide. A service professional should give the best help and to do this they need to all about client as far as possible. They should ask their clients about their different side such as diagnosis, medications and so on. A human service professional must know about their client’s family, relatives, friends, background, community, culture by asking questions. These will help to make the client successful. Any professional should look try to get facts to ensure success. Getting facts need some techniques and skill. Professional needs to know the way of asking right questions. Questions should be such that they will be time affective and provide necessary information. The most challenging part is that every human are different from others. A human service professional needs to interact with different types of...

Words: 1192 - Pages: 5

Premium Essay

Health

...2011 Healthy Home: Healthy Me Review of the Northside Community Service 2011 Severe Domestic Squalor & Hoarding Pilot Project Institute of Child Protection Studies Australian Catholic University October 2011 October 1, 2011 [HEALTHY HOME: HEALTHY ME] Acknowledgements We would like to acknowledge and thank the clients of Healthy Home Healthy Me who made themselves available to talk about their experiences of the program. Thanks also to the range of stakeholders who participated in the review. Report by: Megan Layton Morag McArthur This project was commissioned by Northside Community Service. Thanks to Justin Barker and Tim Moore for their comments on the draft. Institute of Child Protection Studies Canberra Campus Australian Catholic University PO Box 256 DICKSON ACT 2602 icps@signadou.acu.edu.au Phone: 02 6209 1225 Fax: 02 6209 1216 http://www.acu.edu.au/icps/ Institute of Child Protection Studies, p2 October 1, 2011 [HEALTHY HOME: HEALTHY ME] Foreword by Northside Community Service ‘Healthy Home Healthy Me’ was an 18 week pilot program that supported nine clients to reduce severe domestic squalor and chronic hoarding within Canberra’s Inner North. During 2009/10, the Aged and Disability Home and Community Care (HACC) program at Northside Community Service (NCS) had received a high number of referrals for people presenting with issues related to hoarding and/or squalor. Prior to the pilot program, all nine of the program participants initially...

Words: 15200 - Pages: 61

Premium Essay

Family of Woodstock

... DELIVERY OF HUMAN SERVICES What is Woodstock? Woodstock is an organization that helps people that are in need with shelter, transportation, programs that help with domestic violence, teen runaways, food shelters and case management services and adolescents. Family of Woodstock was born when the community need was recognized and addressed. Some of the factors that led the family of Woodstock are one single goal, and that is helping people fix their lives themselves. Adolescent, childcare, community, domestic violence hotline, homeless services are each with specialized subversions is the main thrust. After ensuring the inalienable rights of food, clothing and shelter the family of Woodstock opens wide its arms to embrace and assist in all manner of human problems The family of Woodstock meet the needs of the community by those that need help will definitely get the help that they need by the programs that they offer. Those that are in the program may be utilize life skills manager, and they are there to assist with daily living skills, money budgeting, laundry, and communication and relationship building. The organization also helps those that have substance abuse or mental illness, those clients are then referred to a mental health and substance abuse counseling program. The need for the programs are very high and in demand, some clients may not be able to live independently, the...

Words: 773 - Pages: 4

Premium Essay

Client Paper

...Client Paper Shorne Davis BSHS/305 10/12/2015 Brenda Schramm Donna Greifer Client Paper Human service developed during the late twentieth century, in a response to human needs and problems. Human service professionals negotiate with clients the purpose, goals, and nature of the helping relationship (KBL781, 2011). Before Human services were provided in the twentieth century, life expectancy was much shorter than today. Over the years health services have doubled the life expectancy of many citizens. The human service field describes various occupations. Human services workers provide services to individuals and families during their crisis. Human service employees provide clients with services to stabilize their lives, become independent, therapy, and treatment. Many services by human resource service agencies and organizations has provided the public with the following; shelter, food, safe environment mental treatment, substance abuse, counseling, or chronic conditions in need of medical treatment. The goal of human service workers is to improve public health, safety and economic circumstances for their community. Many community members need help attaining the basic essentials. Among these are developmentally disabled person, elderly, veterans, immigrants, refugees, substance abusers, and crime victims and offenders (CPD, n.d). The fundamental values of the human service profession include...

Words: 1206 - Pages: 5