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Ethics 310.2


Submitted By emyliz00
Words 433
Pages 2
Ethical Issues in Business
Objective 301.2.1-05

There is a standard in which all companies are expected to conduct business with some degree of social responsibility. Communities look to companies to provide them with quality products, affordable prices, honest customer service, and some way of giving back and helping others. Company Q’s behavior does not show that they are socially responsible or that they care about the needs of their community.
Company Q’s lack of action shows that they do not care to offer quality products to their customers or the needs of the less fortunate by donating their leftover, unsold food products. Their customers requested more organic items for years and the store did not listen until only recently. When the local food bank asked for donations of leftover goods, they refused by saying employees may steal the food instead of donate. To improve their attitude towards social responsibility, Company Q could listen to their customer’s requests and offer organic and healthy food items they desire. It seems it would make business sense to offer organic and healthy foods if they yield a high profit margin. By offering more organic and healthy foods, Company Q would demonstrate that they care about the health of the community. They could change their mission to provide quality, healthy food products to enrich the lives of their customers. Another option to improve their social attitude would be to donate food that would otherwise be thrown away. In order to ensure that employees are not stealing, they could take inventory of food daily and make an account for what is sold and what is donated. Cameras could be installed to monitor such activity and also to increase the security of the store building. They could also offer their employees one or two donated items weekly as a way to cut back on employee theft. Thirdly, Company Q could set up a food donation program that encourages customers to buy a few extra goods to donate them to the local food bank. They could have a rewards program that would give customers extra points for donating. They could also have holiday themed food drives that would help families in need during the holidays. This would raise employee morale by helping the less fortunate. Being socially responsible as a business can be quite simple. It’s about having a set of standards that keep with the highest good for the employees and the customers. When a company has a good reputation it can generate more business, make for a healthy work environment, and bring the community together.

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