...about a company and a sales letter with a visual aid to members of that company showing the benefits of using Kelly Services. Instructors will form teams during Week 3, and students will work together during Weeks 4 and 5 to complete both parts of the project. This project supports TCOs 5, 7, 8, and 9. The situation: This assignment is based on Chapter 10, page 311, Portfolio Builder 24. You work for Kelly Services, which provides staffing solutions to more than 90 percent of the Fortune 500 companies. Click this link for more information about Kelly Services. Your team has been asked to select a Fortune 500 company like Chrysler, Ford, Intel, or DuPoint. Your first task after you’ve selected the company is to research the company and write an informal analytical report. The audience for the report is people who write sales messages (typically marketing). In week 5, your team will write a sales letter to a decision-maker at the company you selected making recommendations based on your research convincing the decision-maker to use Kelly Services. Week 4 Informal Analytical Report–& Team Participation Memo Your team is to write a brief informal report (approx. 2 single-spaced pages, 500-750 words, plus references) on the background of the company you have chosen to solicit with your sales letter. Do NOT write solely about the background of your targeted company but also focus on why you think this company could benefit from Kelly Services. The report should be...
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...Kelly Services, Inc. 999 West Big Beaver Road Troy, MI 48084 December 2, 2012 Mr. Laszlo Bock, Senior Vice President People Operations Google, Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043 Dear Mr. Bock: You’re invited to join 90% of Fortune 500 companies that have streamlined human resource management while maintaining a high performing workforce. We at Kelly Services are making this offer because we know it’s hard for growing companies to process job applicants and continue recruiting top talent while controlling expenses. Adapting the hiring process to meet the needs of a large company requires a special approach. Recruiting efforts must be coordinated to avoid wasted endeavors. Outsourcing projects is a consideration to limit rising recruiting cost. To add complexity, offering a broad spectrum of products and services on a global scale requires workers with various skill sets in multiple countries around the world. It is necessary to fill specific positions, while juggling the need to maintain equal opportunities for individuals with diverse backgrounds. Geographic and cultural barriers can make it hard to source qualified workers. Kelly Services understands the issues facing Google and knows the difficulties involved in managing human resources in a large organization without an experienced partner. That is why we are offering our proven expertise, which has won multiple awards from successful companies such as Chrysler, Ford, Intel,...
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...Business Law 201 Spring 2007 Makeup Final Professor Steven Isler, Spring 2007 Exam Instructions: There are sixty questions on this exam and five extra credit questions. You have seventy minutes to complete it. This exam will make up forty-five percent of your overall grad. In the True/False section indicate whether the sentence or statement is true (A) or false (B). In the multiple choice section identify the letter of the choice that best completes the statement or answers the question. Each question is worth .75. Notes: I will update the grade sheet to include your score by 10:00 p.m. Pacific Time on May 30th. If you have been identified as a student being considered for a grade increase, your final grade will be available on Web Smart by May 28, 2007 ____ 1. The rights under a contract for personal service normally can be assigned. ____ 2. An intended beneficiary can sue directly to enforce a promisor's promise. ____ 3. A donee beneficiary can never sue to enforce the promise of a promisor. ____ 4. The vesting of contractual rights in a third party will always prevent the original parties to the contract from modifying it. ____ 5. If a contract does not require that performance be rendered directly to a third party, the third party will be considered an intended beneficiary. ____ 6. Conditions precedent are more common than conditions subsequent. ____ 7. Concurrent conditions occur only when the parties to a contract are required to perform their...
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...1. Southwest’s espoused values are clearly stated in their mission statement. The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. They also make it well known that employees come first and customers come second. Employees are encouraged to take their job serious but not themselves. Southwest Airlines believe that if their employees are having a good time they will offer better service and be more effective performing their job. Herb Kelleher, co-founder, Chairman, and former CEO of southwest, is known for forming a unique and a fun-loving culture that has worn off on his Employees. He has reveled publicly his own love of drinking Wild Turkey Whiskey and chain smoking cigarettes to help give Southwest a party image. His attitude has also worn off on the current CEO of Southwest, Gary Kelly. Gary takes part in dressing up for every hallowed. Gary has dressed as Gene Simmons from KISS, Captain Jack Sparrow, and Billy Gibbons from ZZ Top. He also dressed...
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...concerned with maintaining all the books of the organization, and they keep log of each and every transaction concerning billing and payment. A bookkeeper is an accounting professional who manages a company’s financial records such as accounts receivable and payable, ledgers, cheques and bank statements. He or she will also be responsible for managing profit and loss statements and balance sheets. Bookkeepers are required to possess at least a bachelor’s degree in accounting as there are many financial functions that need to be performed for which a strong accounting background is needed. Dear Mr. Rudson: This letters expresses a special interest in the potential position of a Bookkeeper at Scott Management Co. I am aware that the company has just started out and may be looking to fill its need of financial staff and I am here to provide these services. My experience as a bookkeeper spans over three years during which I have worked with one large conglomerate and one small company. There, I developed expertise in cash handling, cash deposits, A/R, A/P, invoice processing, reconciliation, and payroll functions. Some of my key strengths include: exceptional organizational skills, keen sense of urgency, highly detail oriented, organized and dependable. In addition, I am a good user of QuickBooks, Excel and Outlook. With these skills and proactive team leading qualities, I have the capability to execute your financial tasks in a very professional manner. I am anticipating...
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...Logistics Sales, Marketing & Advertising kelly Services, inc. (naSDaQ: kElYa, kElYB) is a leader in providing workforce solutions. kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, contract and permanent basis. Serving clients around the globe, kelly provides employment to more than 550,000 employees annually. kelly has been at the forefront of the recruitment industry for over 60 years and has set the industry benchmark with innovative recruitment and retention strategies. we pride ourselves on delivering a high level of customer service and providing the right talent in accordance with our clients’ requirements. all our candidates undergo a stringent screening process to ensure they are the best possible fit for the job. for more than 30 years in Singapore, and with offices across the island, kelly has in-depth experience working with Singapore’s leading companies and delivering the best talent available. kellyservices.com.sg All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission from Kelly Services Singapore. The information contained in the Kelly Employment Outlook and Salary Guide is intended for educational purposes only. Kelly Services Singapore takes no responsibility for any liabilities that emerge based on the information contained in this guide. Executive Overview We are pleased to present the annual Kelly...
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...and Cases, Fifth Edition Cases 1. Capital Mortgage Insurance Corporation (A) © The McGraw−Hill Companies, 2007 Case 1 Capital Mortgage Insurance Corporation (A) Frank Randall hung up the telephone, leaned across his desk, and fixed a cold stare at Jim Dolan. OK, Jim. They’ve agreed to a meeting. We’ve got three days to resolve this thing. The question is, what approach should we take? How do we get them to accept our offer? Randall, president of Capital Mortgage Insurance Corporation (CMI), had called Dolan, his senior vice president and treasurer, into his office to help him plan their strategy for completing the acquisition of Corporate Transfer Services (CTS). The two men had begun informal discussions with the principal stockholders of the small employee relocation services company some four months earlier. Now, in late May 1979, they were developing the terms of a formal purchase offer and plotting their strategy for the final negotiations. The acquisition, if consummated, would be the first in CMI’s history. Furthermore, it represented a significant departure from the company’s present business. Randall and Dolan knew that the acquisition could have major implications, both for themselves and for the company they had revitalized over the past several years. Jim Dolan ignored Frank Randall’s intense look and gazed out the eighth-floor window overlooking Philadelphia’s Independence Square. That’s not an easy question, Frank. We know they’re...
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...Parcel Service: Moving at the Speed of Business 1. What is UPS's business model? Does it move at the "speed of business"? Explain. 2. Who is UPS's target market? What service(s) is UPS providing? 3. Who are UPS's competitors? What are the limits of their business models? UPS has been rated "America's most admired mail, package and freight delivery company" for sixteen consecutive years by surveys conducted by Fortune magazine, and in 1998 was named "world's most admired" in the same category. United Parcel Service (UPS) is one of America's ten largest airlines. It is the largest private user of cellular technology on earth. Its drivers' handheld computers make a million wireless calls a day. UPS also handles about six percent of the nation's daily gross domestic product. The $24 billion company (see Table 1 for historical financial data) has 330,000 employees, delivering 12 million packages a day to seven million customers. Company revenues for the quarter ending March 31, 1999, totaled $6.33 billion, up 8% compared to the $5.86 billion reported for the same period in 1998. Net income for the 1st quarter rose to $499 million compared to the $352 million reported for the same period in 1998, a 42% jump. As the world's largest package distribution company, UPS transports more than 3 billion parcels and documents annually (See Table 2 for industry data). UPS operates more than 500 aircraft, 157,000 vehicles and 2,400 package and sorting centers to provide service in more ...
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...Parcel Service: Moving at the Speed of Business 1. What is UPS's business model? Does it move at the "speed of business"? Explain. 2. Who is UPS's target market? What service(s) is UPS providing? 3. Who are UPS's competitors? What are the limits of their business models? UPS has been rated "America's most admired mail, package and freight delivery company" for sixteen consecutive years by surveys conducted by Fortune magazine, and in 1998 was named "world's most admired" in the same category. United Parcel Service (UPS) is one of America's ten largest airlines. It is the largest private user of cellular technology on earth. Its drivers' handheld computers make a million wireless calls a day. UPS also handles about six percent of the nation's daily gross domestic product. The $24 billion company (see Table 1 for historical financial data) has 330,000 employees, delivering 12 million packages a day to seven million customers. Company revenues for the quarter ending March 31, 1999, totaled $6.33 billion, up 8% compared to the $5.86 billion reported for the same period in 1998. Net income for the 1st quarter rose to $499 million compared to the $352 million reported for the same period in 1998, a 42% jump. As the world's largest package distribution company, UPS transports more than 3 billion parcels and documents annually (See Table 2 for industry data). UPS operates more than 500 aircraft, 157,000 vehicles and 2,400 package and sorting centers to provide service in more ...
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...United Parcel Service: Moving at the Speed of Business 1. What is UPS's business model? Does it move at the "speed of business"? Explain. 2. Who is UPS's target market? What service(s) is UPS providing? 3. Who are UPS's competitors? What are the limits of their business models? UPS has been rated "America's most admired mail, package and freight delivery company" for sixteen consecutive years by surveys conducted by Fortune magazine, and in 1998 was named "world's most admired" in the same category. United Parcel Service (UPS) is one of America's ten largest airlines. It is the largest private user of cellular technology on earth. Its drivers' handheld computers make a million wireless calls a day. UPS also handles about six percent of the nation's daily gross domestic product. The $24 billion company (see Table 1 for historical financial data) has 330,000 employees, delivering 12 million packages a day to seven million customers. Company revenues for the quarter ending March 31, 1999, totaled $6.33 billion, up 8% compared to the $5.86 billion reported for the same period in 1998. Net income for the 1st quarter rose to $499 million compared to the $352 million reported for the same period in 1998, a 42% jump. As the world's largest package distribution company, UPS transports more than 3 billion parcels and documents annually (See Table 2 for industry data). UPS operates more than 500 aircraft, 157,000 vehicles and 2,400 package and sorting centers to provide service in more than...
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...JM Ferreira Student Nr: 10011678860 Hotel Accounting 1 P O Box 10278 Assignment Code: 72367 B Test: 1 Edition 1 FONTEINRIET 1460 Tel: 0829283527 15 March 2015 Question 1. The accounting equation: Indicate classification of the items presented below by a tick, see example 1. | Assets | Liabilities | Owner’s Equity | 1. Cash | | | | 2. Bank Overdraft | | | | 3. Capital | | | | 4. Loans | | | | 5. Salaries Payable | | | | 6. Land and Buildings | | | | 7. Telephone Payable | | | | 8. Advertising Payable | | | | 9. Stock on Hand | | | | 10. Purchases | | | | 11. Rent Expense | | | | Question 2. Explain the importance of financial information for the following users: * Customers. Customers use Financial Statements to assess whether a supplier has the resources to ensure a steady supply of goods in the future. This is especially vital where a customer is dependant of a supplier for a specialized product or component. * Suppliers Suppliers need Financial Statements to assess the credit worthiness of a business and ascertain whether to supply goods on credit. Suppliers need to know if they will be repaid. Terms of credit are set according to the assessment of their customers' financial health. * Government Governments require Financial Statements to determine the correctness of tax declared in the tax returns. Government also keeps track...
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...ABSTRACT This case discusses the problems and dilemmas faced by the employees of a leading IT distributor in Malaysia, ECC Berhad. It is a listed company on the Main Market of Bursa Malaysia Securities Berhad on year 2010 and is an associate company of ECC Holdings Limited, a Singapore Exchange main board company – leading ICT distributors in Asia Pacific. This case highlights the problems related to the de-motivation of the employees, especially in Sales Department of ECC Peri Sdn Bhd. As a result, the turnover rate of the employees is increasing and exit interview shows that the employees can’t find any career growth sense in the company. Key words: De-motivation, sales employees, turnover rate, career growth PROLOGUE It was a raining Tuesday, at 5pm, few employees from Sales department gathered at pantry to have a short break before preparing for overtime. It was another month end where everyone was striving for targeted goal set by the management. Everyone was fed up. Kelly: I wonder what time I can go home tonight, my little daughter is still waiting for me to bring her to buy for her school clothes. My husband is persuading me to quit this job again; I am not sure how long I can hold. Winnie: Well, you do not have much to worry. You have an excellent account manager. You have already achieved your monthly target isn’t it? Chloe: Exactly! My team is still far apart from it, but manager, Mr Yoo is still not giving up and pushing us to get more orders by this...
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...impressive about South West? 3 Question 2 – Benchmarking against the best practices 4 Question 3 – Key drivers for low cost / no frills strategy 6 Question 4 - What are the key elements of Southwest’s culture? 9 Question 5 - What grade would you give Southwest management? 13 Question 6 - What problems or weaknesses do you see at Southwest Airlines? 15 Question 7 - What recommendations would you make to Gary Kelly? 16 List of References 17 Introduction The objective of this assignment is to apply analytical methods on how Southwest Airlines strategy is executed. Various Strategic models will be used in analyzing how Southwest Airlines is applying and executing their strategy. In late 1966, Rollin King, a San Antonio entrepreneur who owned a small commuter air service, marched into Herb Kelleher’s law office with a plan to start a low cost/ low-fare airline that would shuttle passengers between San Antonio, Dallas and Houston. Southwest Airlines was founded as Air Southwest Company in 1967, it incorporated as Southwest Airlines in Texas and began customer service in 1971. The airline was founded on King’s simple business concept “attract passengers by flying convenient schedules, getting them to their destination on time with good experience and charge fares competitive to the automobile travel”. In 1988, Southwest Airlines won the Triple Crown award which consisted of the best on-time record, best baggage handling and fewest customer complaints and they later became...
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...Business Communication Test Review 1 Chapter 1 * Social intelligence is best defined as the ability to: quickly assess the emotions of those around and adapt ones words, tones, and gestures accordingly. * Computational thinking: the ability “to interact with data, see patterns in data, make data-based decisions, and use data to design for desired outcomes.” * Visual literacy: the ability to create and interpret graphics. * Analytical literacy (interpretive skills): the ability to determine the deeper meaning or significance of what is being expressed. * Which of the following sentences is true about internal-operational communication: It mainly includes the orders and instructions that supervisors give to their employees. * The ability to create and interpret graphics is called visual literacy: True Chapter 4 * To write economically: to eliminate surplus words, and eliminate cluttering phrases. * Short sentences carry more emphasis than long involved ones: True * Using short sentences and communication increases miscommunication: False * Constructing clear sentences and paragraphs involves…?: True Chapter 18 * The following sentence does not have spelling errors: True * According to standards for punctuation whether the apostrophe goes before or after the “s” depends on if the possessive noun is singular or plural: True Chapter 11 * The objective quality report is an unbiased approach: True * The “purpose statement”...
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...| Business Intelligence | Today, Tools and Tomorrow | | Team 5 | 10/12/2010 | Final PaperBusiness XXXX | Introduction Business Intelligence Today Business Intelligence has different meanings and uses to different people. If you were to look Business Intelligence up on Wikipedia it will tell you Business Intelligence, “refers to the computer based techniques used in spotting, digging-out, and analyzing business data…” and that it “often aims to support better business decisions”. Many people only think of the data needed to understand the competition and others think of BI as the information that is confidential to their business. Today Business Intelligence is all of this and so much more. Business intelligence used successfully can be a powerful tool utilized for competitive advantage. To ensure success, companies must understand the importance of accuracy in the data they have gathered together. If the data they have pulled together is not accurate then the information that will be used to make business decisions could potentially cause poor or misdirected decisions having huge negative impacts on their organizations. During a time when the economy has taken such a down turn this can make or break an organization. One industry where business intelligence is being utilized heavily is insurance. The insurance industry in the past few years has taken a huge hit on their credibility. To ensure competitive advantage they must utilize their BI to ensure...
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